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Articles 121 - 150 of 356

Full-Text Articles in Engineering

Challenges Of The Industrial Revolution Era 1.0 To 5.0 : University Digital Library In Indoensia, Merlin Apriliyanti, Ilham M Mar 2022

Challenges Of The Industrial Revolution Era 1.0 To 5.0 : University Digital Library In Indoensia, Merlin Apriliyanti, Ilham M

Library Philosophy and Practice (e-journal)

This study explains the development of the world of libraries to establish a very close relationship with the world of information technology. For this reason, facilities and infrastructure are needed to facilitate data and information retrieval quickly and accurately. Facing the challenges of the Industrial Revolution 5.0 era by utilizing information technology, libraries must also adapt to the times. Because the library has an important role, among others, as a source of information and the development of knowledge. Used libraries are still conventional to be converted into digital libraries. In essence, this development represents the desire of library users for …

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A Decision Analysis Framework To Consider Space Congestion In Orbit Selection, Anthony J. Correale Mar 2022

A Decision Analysis Framework To Consider Space Congestion In Orbit Selection, Anthony J. Correale

Theses and Dissertations

Low Earth Orbit (LEO) is becoming more congested, which increases the risk to space missions. Decision makers will need to consider this increase in congestion as an increased risk within their mission engineering process. This thesis proposes a methodology to create and implement a value structure that quantitatively scores a range of orbits based on congestion factors of each orbit and how well each orbit meets mission requirements. This thesis demonstrates this methodology on a set of circular LEO orbits defined by altitude and inclination, and scores this illustrative scenario based on notional mission measures and expected number of encounters …

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Analysis Of The Perspective On Syrian Refugees By Neighboring Countries, Norma Ghanem Mar 2022

Analysis Of The Perspective On Syrian Refugees By Neighboring Countries, Norma Ghanem

Theses and Dissertations

Mass migration destabilizes neighboring states, opening the way for fragile state exploitation by enemies, including those that could undermine U.S. national interests. This study investigates an area of the Levant region, specifically countries neighboring Syria, and analyzes their perspective on Syrian refugees for the time frame of 1 June 2019 - 30 June 2020. This analysis may assist in forming policy and creating strategies to address refugee related issues, both domestic and international. There are three main questions addressed. The first inspects dominant refugee framing, the second explores sentiment (dis)similarity within each country and across countries, and the third investigates …

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Assessing The United States Foreign Assistance Activities Impact On Violent Conflicts, Daniel F. Feze Mar 2022

Assessing The United States Foreign Assistance Activities Impact On Violent Conflicts, Daniel F. Feze

Theses and Dissertations

The Global Fragility Act, H.R.2116 116th Cong. (2019), “directs the Department of State to establish the interagency Global Fragility Initiative to stabilize conflict-affected areas and prevent violence globally, and establishes funds to support such efforts”. The United States Agency for International Development (USAID) has identified deteriorating economies, weak or illegitimate political institutions, and competition over natural resources as causes of violence, extremism and instability (USAID, 2021). The agency gives priority to mitigating the causes and consequences of violent conflicts, instability and extremism and funds programs and activities to accomplish that (USAID, 2021). With this study, we aim to quantitatively assess …

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Spatial And Temporal Variation Of Selected Water Quality Parameters In The Tanzanian Side Of Lake Victoria, Richard Joseph Kimwaga Feb 2022

Spatial And Temporal Variation Of Selected Water Quality Parameters In The Tanzanian Side Of Lake Victoria, Richard Joseph Kimwaga

Tanzania Journal of Engineering and Technology (TJET)

Lake Victoria’s water quality is increasingly becoming under heavy pressure mainly due to land based activities and aerial inputs which are taking place within the basin. This study was carried out to assess the spatial, including vertical and temporal, variation of the water quality of Lake Victoria on the Tanzanian side. Historical water quality data for the period from 2000 to 2016 was collected. Temperature, pH, Dissolved Oxygen (DO) and Turbidity were selected for study since they are the mostly measured and monitored water quality parameters. Land use-land cover changes were analysed using ArcGIS. ILWIS 3.7 software was used to …

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Impacts Of The Thai Canal On Liner Shipping Container Network, Krittitee Yanpisitkul Jan 2022

Impacts Of The Thai Canal On Liner Shipping Container Network, Krittitee Yanpisitkul

Chulalongkorn University Theses and Dissertations (Chula ETD)

This thesis proposes a mathematical model that imitates the flow of containers in the container liner shipping network — particularly, in the Indo-Pacific region, where the Strait of Malacca is located — in order to assess the potential impact of the proposed Thai Canal on such a network. This model is constructed based on a combination of two network problems, namely (i) the Multi-commodity Minimum Cost Network Flow Problem (MCNFP) and (ii) the Liner Shipping Fleet Deployment Problem (LSFDP), which allows a more realistic representation of international trade, while taking to account congestion at container ports at the same time. …

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Examining Factors Influencing Intention To Use M-Health Applications For Promoting Healthier Life Among Smartphone Users In Tanzania, Herman Mandari, Mahija Yahaya Jan 2022

Examining Factors Influencing Intention To Use M-Health Applications For Promoting Healthier Life Among Smartphone Users In Tanzania, Herman Mandari, Mahija Yahaya

Journal of International Technology and Information Management

Deaths related with Non-Communicable Diseases (NCDs) have recently increases, similarly, development of mobile technologies have paved a way in which Smartphone users can use m-health applications to address high level of sedentary behaviours that relates to negative health consequences. Therefore, this study was conducted to examine factors which may influence generation Y who are Smartphone users to adopt m-health applications in controlling NCDs in Tanzania. TAM theory was extended with awareness, trust and perceived cost to develop a research conceptual model of this study. Google form was used to developed online questionnaire which was distributed through social media platforms to …

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Implementation Of Good Distribution Practice In A Pharmaceutical Manufacturer, Pana Chinajitphan Jan 2022

Implementation Of Good Distribution Practice In A Pharmaceutical Manufacturer, Pana Chinajitphan

Chulalongkorn University Theses and Dissertations (Chula ETD)

Good Distribution Practice (GDP) has recently been adopted and practised by Thailand's pharmaceutical industry, which has complemented the supply chain perspective and radically changed the quality landscape of the industry. This study presents a case of a pharmaceutical manufacturer in Thailand that implemented GDP to ensure the quality of its products during storage and distribution processes, as well as to prevent the entry of falsified products into the Pharmaceutical Supply Chain (PSC). The GDP implementation combined Project Management and Quality Risk Management (QRM) to identify operational gaps, manage identified risks, and reduce GDP gaps. After analysing internal stakeholders, related teams …

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Energy Planning Model Design For Forecasting The Final Energy Consumption Using Artificial Neural Networks, Haidy Eissa Dec 2021

Energy Planning Model Design For Forecasting The Final Energy Consumption Using Artificial Neural Networks, Haidy Eissa

Theses and Dissertations

“Energy Trilemma” has recently received an increasing concern among policy makers. The trilemma conceptual framework is based on three main dimensions: environmental sustainability, energy equity, and energy security. Energy security reflects a nation’s capability to meet current and future energy demand. Rational energy planning is thus a fundamental aspect to articulate energy policies. The energy system is huge and complex, accordingly in order to guarantee the availability of energy supply, it is necessary to implement strategies on the consumption side. Energy modeling is a tool that helps policy makers and researchers understand the fluctuations in the energy system. Over the …

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Drone Location And Scheduling Problems In Humanitarian Logistics., Zabih Ghelichi Dec 2021

Drone Location And Scheduling Problems In Humanitarian Logistics., Zabih Ghelichi

Electronic Theses and Dissertations

Unmanned Aerial Vehicles (UAVs), commonly referred to as drones, are a promising technology for the last-mile delivery of medical and aid items in humanitarian logistics. In emergency scenarios, like disasters, where transportation networks are destroyed and people are stranded, drones can accelerate the delivery of urgently needed items, e.g., food and water, insulin shots and blood pressure pills, to those trapped in the disaster-affected areas. Drones can also provide logistics services in many non-emergency situations by delivering medical items, e.g., vaccine shots and lab specimens, to remote communities and hard-to-access locations. The contribution of using UAVs goes beyond merely having …

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Drug-Based Therapeutic Strategies For Covid-19-Infected Patients And Their Challenges, Khatereh Zarkesh, Elaheh Entezar-Almahdi, Parisa Ghasemiyeh, Mohsen Akbarian, Marzieh Bahmani, Shahrzad Roudaki, Rahil Fazlinejad, Soliman Mohammadi-Samani, Negar Firouzabadi, Majid Hosseini, Fatemeh Farjadian Nov 2021

Drug-Based Therapeutic Strategies For Covid-19-Infected Patients And Their Challenges, Khatereh Zarkesh, Elaheh Entezar-Almahdi, Parisa Ghasemiyeh, Mohsen Akbarian, Marzieh Bahmani, Shahrzad Roudaki, Rahil Fazlinejad, Soliman Mohammadi-Samani, Negar Firouzabadi, Majid Hosseini, Fatemeh Farjadian

Manufacturing & Industrial Engineering Faculty Publications

Emerging epidemic-prone diseases have introduced numerous health and economic challenges in recent years. Given current knowledge of COVID-19, herd immunity through vaccines alone is unlikely. In addition, vaccination of the global population is an ongoing challenge. Besides, the questions regarding the prevalence and the timing of immunization are still under investigation. Therefore, medical treatment remains essential in the management of COVID-19. Herein, recent advances from beginning observations of COVID-19 outbreak to an understanding of the essential factors contributing to the spread and transmission of COVID-19 and its treatment are reviewed. Furthermore, an in-depth discussion on the epidemiological aspects, clinical symptoms …

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Optimizing Vaccine Supply Chains With Drones In Less-Developed Regions: Multimodal Vaccine Distribution In Vanuatu, Deng Pan Nov 2021

Optimizing Vaccine Supply Chains With Drones In Less-Developed Regions: Multimodal Vaccine Distribution In Vanuatu, Deng Pan

Dissertations

In recent years, many less-developed countries (LDCs) have been exploring new opportunities provided by drones, such as the capability to deliver items with minimal infrastructure, fast speed, and relatively low cost, especially for high value-added products such as lifesaving medical products and vaccines. This dissertation optimizes the delivery network and operations for routine childhood vaccines in LDCs. It analyzes two important problems using mathematical programming, with an application in the South Pacific nation of Vanuatu. The first problem is to optimize the nation-wide multi-modal vaccine supply chain with drones to deliver vaccines from the national depot to all health zones …

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The Maritime Domain Awareness Center– A Human-Centered Design Approach, Gary Gomez Nov 2021

The Maritime Domain Awareness Center– A Human-Centered Design Approach, Gary Gomez

Political Science & Geography Faculty Publications

This paper contends that Maritime Domain Awareness Center (MDAC) design should be a holistic approach integrating established knowledge about human factors, decision making, cognitive tasks, complexity science, and human information interaction. The design effort should not be primarily a technology effort that focuses on computer screens, information feeds, display technologies, or user interfaces. The existence of a room with access to vast amounts of information and wall-to-wall video screens of ships, aircraft, weather data, and other regional information does not necessarily correlate to possessing situation awareness. Fundamental principles of human-centered information design should guide MDAC design and technology selection, and …

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Manufacturing: The Qualitative Study Of A Transition To A Green Facility, Brandon David Staves Oct 2021

Manufacturing: The Qualitative Study Of A Transition To A Green Facility, Brandon David Staves

Masters Theses & Specialist Projects

This qualitative study focused on answering three core questions: How have facilities reduce pollutions in regards to the quality of air, water, land, light and noise? Which Types of pollution reduction projects are more or less successful to implement? What types of pollution are facilities focusing on and why? The results of the 15 companies surveyed show a variety of projects that facilities have used to reduce pollution, it also shows that cost is a major factor in the unsuccessful projects, and that facilities are actively focused on reducing Air, Land, and Water pollution. While the data shows a variety …

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Performance Improvement Through Better Understanding Of Supply Chain Resilience, Amanda L. Femano Sep 2021

Performance Improvement Through Better Understanding Of Supply Chain Resilience, Amanda L. Femano

Theses and Dissertations

Businesses operate every day in a disruptive environment. Supply and demand uncertainty, natural disasters, global pandemics, and mishaps can all cause chaos to a supply chain’s flow. It is impossible to predict every disruption a supply chain may encounter. The best an organization can do to protect network performance is to build resilience in the supply chain and life-blood of its operations. Ensuring that a supply chain has the proper built-in mechanisms to resist and recover from disruptions is referred to as Supply Chain Resilience (SCR). While it is generally agreed that SCR can be improved through the implementation of …

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Subnational Map Of Poverty Generated From Remote-Sensing Data In Africa: Using Machine Learning Models And Advanced Regression Methods For Poverty Estimation, Lionel N. Hanke Sep 2021

Subnational Map Of Poverty Generated From Remote-Sensing Data In Africa: Using Machine Learning Models And Advanced Regression Methods For Poverty Estimation, Lionel N. Hanke

Master's Theses

According to the 2020 poverty estimates from the World Bank, it is estimated that 9.1% - 9.4% of the global population lived on less than $1.90 per day. It is estimated that the Covid-19 pandemic further aggravated the issue by pushing more than 1% of the global population below the international poverty line of $1.90 per day (WorldBank, 2020). To provide help and formulate effective measures, poverty needs to be located as exact as possible. For this purpose, it was investigated whether regression methods with aggregated remote-sensing data could be used to estimate poverty in Africa. Therefore, five distinct regression …

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Stochastic Programming And Agent-Based Simulation Approaches For Epidemics Control And Logistics Planning, Xuecheng Yin Aug 2021

Stochastic Programming And Agent-Based Simulation Approaches For Epidemics Control And Logistics Planning, Xuecheng Yin

Dissertations

This dissertation addresses the resource allocation challenges of fighting against infectious disease outbreaks. The goal of this dissertation is to formulate multi-stage stochastic programming and agent-based models to address the limitations of former literature in optimizing resource allocation for preventing and controlling epidemics and pandemics. In the first study, a multi-stage stochastic programming compartmental model is presented to integrate the uncertain disease progression and the logistics of resource allocation to control a highly contagious infectious disease. The proposed multi-stage stochastic program, which involves various disease growth scenarios, optimizes the distribution of treatment centers and resources while minimizing the total expected …

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Assessment Of The Impacts Of Climate Variability On Hydropower Generation: A Case Study Of The New Pangani Falls, Tanzania, Dativa Byarufu Jul 2021

Assessment Of The Impacts Of Climate Variability On Hydropower Generation: A Case Study Of The New Pangani Falls, Tanzania, Dativa Byarufu

Tanzania Journal of Engineering and Technology (TJET)

Climate change poses potential impacts on hydropower generation either positively by increasing or negatively by decreasing river flow. This study assessed the impacts of climate variability on hydropower with a focus on the New Pangani Falls in Tanzania. Rainfall and temperature time series data from 1980-2014 were analyzed in relation to river discharge and associated impacts to hydropower generation. The Man-Kendall test was used to detect trend in both annual and seasonal time series. The results showed a negative trend in annual rainfall with Z= -2.41 at α = 0.05 and the slope Q = -0.964. Seasonal trend analysis showed …

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Prediction Of Uniaxial Compressive Strength Of Granite Rock Samples Of Lugoba Quarry Using Rebound Hammer Test, Moses Kongola, Karim Baruti Jul 2021

Prediction Of Uniaxial Compressive Strength Of Granite Rock Samples Of Lugoba Quarry Using Rebound Hammer Test, Moses Kongola, Karim Baruti

Tanzania Journal of Engineering and Technology (TJET)

Rebound hammer test is widely used as an indirect measure of uniaxial compressive strength for engineering materials such as concrete, soil, and rock in both civil and mining engineering works. In quarries, uniaxial compressive strength is a crucial parameter in the analysis of geotechnical problems involving rock stability and rock blasting design. This study aims at establishing the empirical models of uniaxial compressive strength fits on rebound hammer number that can be used to predict uniaxial compressive strength of granitic rock at Lugoba Quarry. Data for direct uniaxial compressive strength were obtained from uniaxial compressive strength test carried out on …

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Scheduling Allocation And Inventory Replenishment Problems Under Uncertainty: Applications In Managing Electric Vehicle And Drone Battery Swap Stations, Amin Asadi Jul 2021

Scheduling Allocation And Inventory Replenishment Problems Under Uncertainty: Applications In Managing Electric Vehicle And Drone Battery Swap Stations, Amin Asadi

Graduate Theses and Dissertations

In this dissertation, motivated by electric vehicle (EV) and drone application growth, we propose novel optimization problems and solution techniques for managing the operations at EV and drone battery swap stations. In Chapter 2, we introduce a novel class of stochastic scheduling allocation and inventory replenishment problems (SAIRP), which determines the recharging, discharging, and replacement decisions at a swap station over time to maximize the expected total profit. We use Markov Decision Process (MDP) to model SAIRPs facing uncertain demands, varying costs, and battery degradation. Considering battery degradation is crucial as it relaxes the assumption that charging/discharging batteries do not …

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Optimization Of Vaccine Supply Chains In Low- And Middle-Income Countries Utilizing Drones, Maximilian Kolter Jul 2021

Optimization Of Vaccine Supply Chains In Low- And Middle-Income Countries Utilizing Drones, Maximilian Kolter

Graduate Theses and Dissertations

Despite tremendous efforts from governments and humanitarian organizations, millions of children in low- and low-middle-income countries (LICs and LMICs) are still excluded from the benefits of immunization. The vaccine distribution in LICs and LMICs is challenging for several reasons, such as limited cold chain capacities, vaccine wastage, uncertain demand, and lack of access to immunization services. A promising avenue to address these issues is the utilization of drones for vaccine delivery. Drones can fly at high speed on direct paths and could enable on-demand deliveries to mitigate limited storage capacities. Further, their independence of road networks could allow them reaching …

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Locating Drone Battery Supply Stations To Facilitate The Delivery Of Medical Supplies In Low And Middle-Income Countries, Madeline Suellentrop May 2021

Locating Drone Battery Supply Stations To Facilitate The Delivery Of Medical Supplies In Low And Middle-Income Countries, Madeline Suellentrop

Industrial Engineering Undergraduate Honors Theses

In the sub-Saharan region of Africa, the inability to perform emergency blood transfusions due to an inadequate blood supply has led to high fatality rates, especially among women and children. The prevalence of disease in this region limits the supply of local blood donations and, if blood is imported, then the region’s poor infrastructure inhibits fast distribution. There is a need for a technological update in the current process that overcomes the limitations of regional transportation, and drones present one promising solution for delivering small, lightweight items such as blood units. The current focus of this new delivery method is …

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Singapore Airlines: Profit Recovery And Aircraft Allocation Models During The Covid-19 Pandemic, Michelle L. F. Cheong, Ulysses M. Z. Chong, Anne N. T. A. Nguyen, Su Yiin Ang, Gabriella P. Djojosaputro, Gordy Adiprasetyo, Kendra L. B. Gadong Mar 2021

Singapore Airlines: Profit Recovery And Aircraft Allocation Models During The Covid-19 Pandemic, Michelle L. F. Cheong, Ulysses M. Z. Chong, Anne N. T. A. Nguyen, Su Yiin Ang, Gabriella P. Djojosaputro, Gordy Adiprasetyo, Kendra L. B. Gadong

Research Collection School Of Computing and Information Systems

COVID-19 has severely impacted the global aviation industry, causing many airlines to downsize or exit the industry. For airlines which attempt to sustain their operations, they will need to respond to the increase in passenger and cargo demand, as countries recover slowly from the crisis due to the availability of vaccines. We built a series of spreadsheet models to first project the COVID-19 recovery rates by countries from 2021 to 2025, then forecast the passenger and cargo demand, using historical data as base figures. Using the financial and operation data, the revenue, expense, and profit can be projected, then an …

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Optimizing Cost And Performance Of Infrastrucure Alternatives At Contingency Bases In A Hub-And-Spoke Network, Kyle J. Rodriguez Mar 2021

Optimizing Cost And Performance Of Infrastrucure Alternatives At Contingency Bases In A Hub-And-Spoke Network, Kyle J. Rodriguez

Theses and Dissertations

Military contingency bases require substantial resources and funding sustain and are often not connected to an infrastructure grid. Infrastructure assets produce the required outputs for sustainment, but are often expensive and inefficient, producing a significant logistical burden. With the increasing near-peer threats of opposing military forces, there is a need for more self-sufficient contingency bases with alternatives that reduce resources usage and the cost of sustainment. Accordingly, the goal of this research is to develop an optimization model capable of selecting infrastructure alternative combinations that minimize the overall resource usage and cost of sustainment at the contingency base level.

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Stochastic Programming Design For West Africa Logistics Networks, Julius C. Walker Mar 2021

Stochastic Programming Design For West Africa Logistics Networks, Julius C. Walker

Theses and Dissertations

The USAFRICOM is studying methods to increase the resiliency of its West African Logistic Network, a hub-and-spoke network design responsible for sustaining long term humanitarian and security missions in the West Africa region. This paper employs a two-stage stochastic programming network design modeled on the WALN that builds a flexible supply chain capable of responding to periodic disruptions while maintaining peak resiliency. Elements such as cost, probability, and event-based disruption are integrated into the model to mirror challenges the WALN faces. We demonstrate that incorporating resilient based response mechanism provide a 90% reduction in cost compared to meeting the logistical …

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Evaluating The Impact Of Culture On Customer Satisfaction For Fms Projects, Yaquari A. Adams Ii Mar 2021

Evaluating The Impact Of Culture On Customer Satisfaction For Fms Projects, Yaquari A. Adams Ii

Theses and Dissertations

The cost, time, and quality pillars of the iron triangle in project management are often considered the most important factors for managers to consider when striving to achieve project success. However, recent literature suggests customer satisfaction and end-user benefit are the most important elements to prioritize during project development. This research analyzes the Air Force Security Assistance Center Construction Division and Foreign Military Sales (FMS) joint construction operations in relation to two Project Management Body of Knowledge (PMBOK) knowledge areas, project stakeholder management and project risk management. Project stakeholder management is addressed by identifying the relationship between cultural competency and …

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Assessment Of Heavy Metal Concentration In Soils Around Geita The Gold Mine, Tanzania, Mariam G. Mgendi, Mkabwa L. K Manoko, W.J.S. Mwegoha, C. Southway C. Southway Jan 2021

Assessment Of Heavy Metal Concentration In Soils Around Geita The Gold Mine, Tanzania, Mariam G. Mgendi, Mkabwa L. K Manoko, W.J.S. Mwegoha, C. Southway C. Southway

Journal of Humanities and Social Sciences

Health issues related to gold mining cannot be underestimated. Gold mining produce acid mine drainage (AMD), which in turn releases heavy metals into the nearby environment, hence causing environmental pollution. Heavy metals are naturally very toxic, thus pose a great health concern especially when their concentration exceeds the recommended permissible limits. In this study, concentrations of five heavy metals—including Pb, Ni, Cr, Cu and Zn—were assessed in the soil around Geita Gold Mine (GGM). A total of 17 sampling sites were established from which the soil samples were collected at 0-15cm and 15-30cm soil depth. The concentration of both total …

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Identifying Sources Of Covid19 Pandemic Supply Chain Fragility, Clovia Hamilton Jan 2021

Identifying Sources Of Covid19 Pandemic Supply Chain Fragility, Clovia Hamilton

Technology & Society Faculty Publications

Supply chain management is in the industrial engineering management and operations management disciplines. It involves product procurement of raw materials, production, storage, distribution, wholesales, and retail sales. The COVID19 pandemic has the added challenge of healthcare service operations management. This paper is a bibliometric study of the COVID19 supply chain fragility problem. In February 2021, the United States’ President called for a review of the pandemic related supply chain for vaccines, personal protective equipment (PPE), medical equipment such as ventilators, and food. This study involves a search for references published between January 1, 2020 and April 30, 2021. It reveals …

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An Integrated View Of Knowledge Management Enablers, Components, And Benefits: Comprehensive Literature Review, Shuaibu Hassan Usman, Jigish Zaveri, Aminu Hamza Jan 2021

An Integrated View Of Knowledge Management Enablers, Components, And Benefits: Comprehensive Literature Review, Shuaibu Hassan Usman, Jigish Zaveri, Aminu Hamza

Journal of International Technology and Information Management

The key to success in the 21st century, knowledge-based economy, will be the effective and efficient management of knowledge. Knowledge Management (KM) has a direct impact on organizational success. KM in a knowledge-based economy entails growth, value, and improving living standards through knowledge creation, storage, and dissemination. This study aims to integrate KM enablers, components, and benefits into a single view through a comprehensive literature search. The integrative view of these three factors would facilitate the understanding of KM initiatives within organizations. This paper performs a comprehensive literature review to explain the KM enablers, components, and benefits. From the …

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Key Success Factors Identification For Logistics Outsourcing In Myanmar, Pyae Sone Htoon Jan 2021

Key Success Factors Identification For Logistics Outsourcing In Myanmar, Pyae Sone Htoon

Chulalongkorn University Theses and Dissertations (Chula ETD)

The purpose of this paper is to identify the key success factors that have a profound effect on the service quality of outsourced logistics functions in the import/export sector of trade business in Myanmar and rank them accordingly to their importance when outsourcing logistics functions. The paper states the critical elements required for logistics service providers to compete for high customer satisfaction in Yangon, Myanmar. Fuzzy TOPSIS methodology with triangular fuzzy numbers is used to identify the key success factors and rank them in order of their relative closeness to the ideal solution. The findings suggest that soft factors such …

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