Online and Distance Education Commons^™

Learner Support: The Critical Link In Distance Education, Connie L. Dillon, Charlotte Nirmalani Gunawardena, Robert Parker

University Libraries & Learning Sciences Faculty and Staff Publications

This study evaluates the Oklahoma Televised Instruction System, through an analysis of the student support services to include the resources available to the learner, the communications process characterized by the coordination services provided among the on-campus and distance sites, and the communication process characterized by the mechanical and electronic transfer of information. The study also compares the attitudes and performance of the participating on-campus and distance students.