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Singapore Management University
Research Collection School Of Computing and Information Systems
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Articles 1 - 20 of 20
Full-Text Articles in Higher Education
Assessing The Effectiveness Of A Chatbot Workshop As Experiential Teaching And Learning Tool To Engage Undergraduate Students, Kyong Jin Shim, Thomas Menkhoff, Ying Qian Teo, Clement Shi Qi Ong
Assessing The Effectiveness Of A Chatbot Workshop As Experiential Teaching And Learning Tool To Engage Undergraduate Students, Kyong Jin Shim, Thomas Menkhoff, Ying Qian Teo, Clement Shi Qi Ong
Research Collection School Of Computing and Information Systems
In this paper, we empirically examine and assess the effectiveness of a chatbot workshop as experiential teaching and learning tool to engage undergraduate students enrolled in an elective course “Doing Business with A.I.” in the Lee Kong Chian School of Business (LKCSB) at Singapore Management University. The chatbot workshop provides non-STEM students with an opportunity to acquire basic skills to build a chatbot prototype using the ‘Dialogflow’ program. The workshop and the experiential learning activity are designed to impart conversation and user-centric design know how and know why to students. A key didactical aspect which informs the design and flow …
Assessing The Effectiveness Of A Chatbot Workshop As Experiential Teaching And Learning Tool To Engage Undergraduate Students, Kyong Jin Shim, Thomas Menkhoff, Ying Qian Teo, Clement Shi Qi Ong
Assessing The Effectiveness Of A Chatbot Workshop As Experiential Teaching And Learning Tool To Engage Undergraduate Students, Kyong Jin Shim, Thomas Menkhoff, Ying Qian Teo, Clement Shi Qi Ong
Research Collection School Of Computing and Information Systems
In this paper, we empirically examine and assess the effectiveness of a chatbot workshop as experiential teaching and learning tool to engage undergraduate students enrolled in an elective course “Doing Business with A.I.” in the Lee Kong Chian School of Business (LKCSB) at Singapore Management University. The chatbot workshop provides non-STEM students with an opportunity to acquire basic skills to build a chatbot prototype using the ‘Dialogflow’ program. The workshop and the experiential learning activity are designed to impart conversation and user-centric design know how and know why to students. A key didactical aspect which informs the design and flow …
Rapid Transition Of A Technical Course From Face-To-Face To Online, Swapna Gottipatti, Venky Shankaraman
Rapid Transition Of A Technical Course From Face-To-Face To Online, Swapna Gottipatti, Venky Shankaraman
Research Collection School Of Computing and Information Systems
Just like most universities around the world, the senior management at Singapore Management University decided to move all courses to a virtual, online, synchronous mode, giving instructors a very short notice period—one week—to make this transition. In this paper, we describe the challenges, practical solutions adopted, and the lessons learnt in rapidly transitioning a face-to-face Master’s degree course in Text Analytics and Applications into a virtual, online, course format that could deliver a quality learning experience.
Perspectives On The 21st Century Urban University From Singapore: A Viewpoint Forum, Jean-Paul D. Addie, Michele Acuto, K. C. Ho, Stephan Cairns, Hwee-Pink Tan
Perspectives On The 21st Century Urban University From Singapore: A Viewpoint Forum, Jean-Paul D. Addie, Michele Acuto, K. C. Ho, Stephan Cairns, Hwee-Pink Tan
Research Collection School Of Computing and Information Systems
In this Cities viewpoint forum, we argue that there is a need to rethink U.S./U.K.-centric approaches to the urban university in policy and practice. Gathering three critical commentaries by practitioners from within the Singaporean higher education system, the forum responds to the challenges of: (1) broadened expectation placed on higher education institutions; (2) the pressures and possibilities of global urbanization; and (3) the provocation to theorize the urban, and thus the urban university, from beyond the 'Global North'. Following an introduction detailing the history and relevance of the Singaporean case, the three viewpoints seek to illustrate the various dimensions of …
The Making Of A Successful Analytics Master Degree Program: Experiences And Lessons Drawn For A Young And Small Asian University, Michelle L. F. Cheong
The Making Of A Successful Analytics Master Degree Program: Experiences And Lessons Drawn For A Young And Small Asian University, Michelle L. F. Cheong
Research Collection School Of Computing and Information Systems
Singapore Management University's School of Information Systems is a young school within a young and small university in Asia. Being young and small, establishing a successful analytics master degree program required extensive landscape research, assessment of its own strengths and weaknesses, having a committed team, and having a clear vision to meet the ever-changing needs of the industry. The Master of IT in Business (Analytics) program, established since 2011, has grown from an annual intake of 16 to 128 students in six years. This article attempts to describe the design process, challenges faced, decisions made, and the key actions taken, …
The Making Of A Successful Analytics Master Degree Program: Experiences And Lessons Drawn For A Young And Small Asian University, Michelle L. F. Cheong
The Making Of A Successful Analytics Master Degree Program: Experiences And Lessons Drawn For A Young And Small Asian University, Michelle L. F. Cheong
Research Collection School Of Computing and Information Systems
Singapore Management University’s School of Information Systems is a young school within a young and small university in Asia. Being young and small, establishing a successful analytics master degree program required extensive landscape research, assessment of its own strengths and weaknesses, having a committed team, and having a clear vision to meet the ever-changing needs of the industry. The Master of IT in Business (Analytics) program, established since 2011, has grown from an annual intake of 16 to 128 students in six years. This article attempts to describe the design process, challenges faced, decisions made, and the key actions taken, …
‘Tweetboard’ – A Case Study Of Developing A Micro-Blogging Platform For Higher Education, Shao Cheh Joyce Hsu, Gan, Benjamin, Jin Lee, Shu Hui Sheryl Lim, Xie Yan Jeremy Lim, Thomas Menkhoff, Si Xian Sherman Tan, Charles Jason Woodard, Qiu Cheng Yap
‘Tweetboard’ – A Case Study Of Developing A Micro-Blogging Platform For Higher Education, Shao Cheh Joyce Hsu, Gan, Benjamin, Jin Lee, Shu Hui Sheryl Lim, Xie Yan Jeremy Lim, Thomas Menkhoff, Si Xian Sherman Tan, Charles Jason Woodard, Qiu Cheng Yap
Research Collection School Of Computing and Information Systems
This paper reports experiences made at an Asian university in developing a social media platform based on Twitter in the context of a final year capstone project where information systems management students get an opportunity to solve ‘a real-world problem for a real client’. In this case study, the challenge was provided by a faculty member’s request for an interactive social media application which engages less outspoken students in class via a social medium they are familiar with: Twitter. We reconstruct the project’s evolution; describe the main features of the application called ‘TweetBoard’ and share lessons learned in developing a …
Mycompetencies: Competency Tracking Mobile Application For Is Students, Gottipati Swapna, Shankararaman, Venky
Mycompetencies: Competency Tracking Mobile Application For Is Students, Gottipati Swapna, Shankararaman, Venky
Research Collection School Of Computing and Information Systems
The overall aim of learning outcomes and competency based education is to improve the efficiency and effectiveness of higher education. It's important to track regularly student's competency acquisition so that the faculty can improve the teaching delivery and adapt the content accordingly. Student based self-assessment of competency tracking on a weekly basis aids faculty to intervene in course delivery process for effective teaching and learning experience. It also helps students to have a better understanding of their competency levels and accordingly prepare for weekly sessions. To enable students to self-assess the competencies in more structured format, there is a need …
Mapping Information Systems Student Skills To Industry Skills Framework, Shankararaman, Venky, Gottipati Swapna
Mapping Information Systems Student Skills To Industry Skills Framework, Shankararaman, Venky, Gottipati Swapna
Research Collection School Of Computing and Information Systems
SFIA skills framework is widely popular among education institutions and ICT industries. The framework provides ICT skills profiles which can be a valuable resource that supports the career planning of a student. However, currently a student does not have a method or approach to exploit the SFIA framework to align his or her competencies that he or she has acquired during the education program, to the skills defined in the SFIA framework. In this paper, we present a solution model for generating a skills report based on individual's competencies and experiences. In particular, we focus on Information Systems students' profiles. …
Capstone Projects Mining System For Insights And Recommendations, Melvrivk Aik Chun Goh, Swapna Gottipati, Venky Shankararaman
Capstone Projects Mining System For Insights And Recommendations, Melvrivk Aik Chun Goh, Swapna Gottipati, Venky Shankararaman
Research Collection School Of Computing and Information Systems
In this paper, we present a classification based system to discover knowledge and trends in higher education students’ projects. Essentially, the educational capstone projects provide an opportunity for students to apply what they have learned and prepare themselves for industry needs. Therefore mining such projects gives insights of students’ experiences as well as industry project requirements and trends. In particular, we mine capstone projects executed by Information Systems students to discover patterns and insights related to people, organization, domain, industry needs and time. We build a capstone projects mining system (CPMS) based on classification models that leverage text mining, natural …
Targeted Blended Learning Through Competency Assessment In An Undergraduate Information Systems Program, Joelle Elmaleh, Shankararaman, Venky
Targeted Blended Learning Through Competency Assessment In An Undergraduate Information Systems Program, Joelle Elmaleh, Shankararaman, Venky
Research Collection School Of Computing and Information Systems
In this paper we report our study on the problem of competency acquisition when students progress from one course to another and more generally, from one term to the next. We observed that some students moved on to a second programming course without acquiring some of the competencies in the first programming course. This leads to problem in the second course, especially when these competencies are pre-requisites for this course. We applied blended learning, which allows a student to learn at least in part through delivery of content and instruction via online media, to overcome this problem. Our approach is …
Students’ Perspectives On Flipped Classroom Implementation In Higher Education, Joelle Elmaleh, Nachamma Sockalingam
Students’ Perspectives On Flipped Classroom Implementation In Higher Education, Joelle Elmaleh, Nachamma Sockalingam
Research Collection School Of Computing and Information Systems
This paper reports students' experiences with a Flipped Classroom pedagogy model in an undergraduate programming course and suggests ways to improve the Flipped Classroom implementation.
Evolving An Information Systems Capstone Course To Align With The Fast Changing Singapore Marketplace, Chris Boesch, Benjamin Kok Siew Gan
Evolving An Information Systems Capstone Course To Align With The Fast Changing Singapore Marketplace, Chris Boesch, Benjamin Kok Siew Gan
Research Collection School Of Computing and Information Systems
Every year, around fifty-five undergraduate teams of four to six students are required to complete a capstone course for the School of Information Systems at Singapore Management University. Each team spends approximately five months working with an industry sponsor using the latest tools and techniques. Students actively learn by implementing the system to solve a real world problem. In addition to delivering value to the local sponsor, our students learn specialized skills currently needed in the marketplace, which might not yet be incorporated into electives and core courses. In this paper, we discuss the tradeoffs of providing students and project …
Using Case Studies To Design And Deliver Technology-Centered Computing Education Courses: An Innovative Approach From An Undergraduate Information Systems Program In Singapore, Ilse Baumgartner
Research Collection School Of Computing and Information Systems
While the advantages of using case studies as an educational vehicle in computing education appear to be more than obvious, there is a very limited amount of research works or practice papers reporting on actual implementations of undergraduate or graduate computing courses which would be largely based on case studies. This conference contribution reports on selected best practices of course design and delivery implemented in one of the core courses of the Bachelor of Science (Information Systems Management) degree program (BSc (ISM)) offered by the School of Information Systems (SIS) at the Singapore Management University (SMU). Nearly all assessments, exercises, …
Using Enterprise Level Software For A Large Scale Compulsory Course In An Information Systems Undergraduate Program: An Example From Singapore, Ilse Baumgartner
Using Enterprise Level Software For A Large Scale Compulsory Course In An Information Systems Undergraduate Program: An Example From Singapore, Ilse Baumgartner
Research Collection School Of Computing and Information Systems
This conference contribution describes the design and delivery of a course on enterprise portal implementation at the senior undergraduate level at the School of Information Systems (SIS), Singapore Management University (SMU). In this course (entitled Enterprise Web Solutions), the focus is put on the design, development, deployment and governance of an enterprise portal as a way to understand the full life cycle of a complex enterprise-level solution. The Bachelor of Science (Information Systems Management) degree program offered at SIS has been designed to contextualise the study of information systems and business management and to acquire practical competencies and skills though …
Getting To Global Yes! Designing A Distributed Student Collaboration, Selma Limam Mansar, Randy Weinberg, Benjamin Kok Siew Gan
Getting To Global Yes! Designing A Distributed Student Collaboration, Selma Limam Mansar, Randy Weinberg, Benjamin Kok Siew Gan
Research Collection School Of Computing and Information Systems
The authors have taught a course called 'Global Project Management' for four years, engaging students in three international locations in hands-on distance projects. The distance projects are intended to provide students with enriching, realistic global project experience. With experience, improved planning and better coordination, each iteration of the distance projects has improved. In this paper, the authors present lessons learned and a mind map demonstrating key aspects of design of global hands-on projects.
Global Project Management: Pedagogy For Distributed Teams, Benjamin Kok Siew Gan, Randy Weinberg, Selma Limam Mansar
Global Project Management: Pedagogy For Distributed Teams, Benjamin Kok Siew Gan, Randy Weinberg, Selma Limam Mansar
Research Collection School Of Computing and Information Systems
This paper reflects on pedagogy for teaching collaborative global projects across universities in different countries. Over a period of four years, students at three universities - one in the United States, one in Singapore and one in the Middle East - enrolled in a course called "Global Project Management". In this course, coordinated across locations, students experience a global project with distant team members. We describe the course experience and student perceptions of the requisite skills, collaboration tools and challenges bearing on effective global project work.
Essential Spreadsheet Modeling Course For Business Students, Thin Yin Leong, Michelle L. F. Cheong
Essential Spreadsheet Modeling Course For Business Students, Thin Yin Leong, Michelle L. F. Cheong
Research Collection School Of Computing and Information Systems
Ask any student at the Singapore Management University (SMU) to name one of the most practical and useful courses offered by the university. The answer would inevitably include CAT. CAT stands for the "Computer as an Analysis Tool" course. Originally based on a course of the same title offered by the Wharton Business School, the focus of CAT was shifted to provide business students the essential practical skills and necessary "real-world" exposure to better use personal computers for resolving business problems. The course is basically centered on using the Excel spreadsheet to work on ambiguous ill-defined problems.
Teaching "Global Project Management" With Distributed Team Projects, Randy Weinberg, Benjamin Gan
Teaching "Global Project Management" With Distributed Team Projects, Randy Weinberg, Benjamin Gan
Research Collection School Of Computing and Information Systems
The education of rising professionals must keep pace with changing forces of globalization and the realities of distributed work. Students who understand the basics of global project management, teamwork and collaboration are likely to find themselves at a competitive advantage over those who do not. This article describes the experiences in an undergraduate course called Global Project Management offered concurrently at two universities, one in the U.S. and one in Singapore, and incorporating collaborative student projects.
Learning Outcomes Oriented Assessment Methods In An Active Learning Environment, Arcot Desai Narasimhalu
Learning Outcomes Oriented Assessment Methods In An Active Learning Environment, Arcot Desai Narasimhalu
Research Collection School Of Computing and Information Systems
Singapore Management University uses interactive seminar style teaching in class rooms. Most of its students hail from Singapore and are generally new to active learning and constructive participation in the seminar style classes. This paper reports findings from a freshmen first term course titled IS 101: Seminar for ISM Majors.