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Articles 91 - 120 of 8964
Full-Text Articles in Educational Assessment, Evaluation, and Research
Student-College Match And Retention For Students With Disabilities, Robert Cohen
Student-College Match And Retention For Students With Disabilities, Robert Cohen
Seton Hall University Dissertations and Theses (ETDs)
Abstract
Outcomes of the student-college matching process have been shown to influence important postsecondary outcomes, including persistence, retention, and degree attainment. However, limited research has examined how matching outcomes operate for students with disabilities. This dissertation investigates student-college matching patterns for students with disabilities and compares the results with matching quality for students without disabilities. This study also examines the relationship between matching outcomes (undermatch, equal match, and overmatch) and first-year retention. Particular attention is focused on the nature of these relationships and any differences by disability status. Data is used from the Beginning Postsecondary Students (BPS:12-17), and filtered to …
Solving The 2-Sigma Problem With Chatgpt: A Case Study On The Double-Entry Accounting System, Dieudonne A. Affognon
Solving The 2-Sigma Problem With Chatgpt: A Case Study On The Double-Entry Accounting System, Dieudonne A. Affognon
UNLV Theses, Dissertations, Professional Papers, and Capstones
This study examined whether structured ChatGPT tutoring could approximate the learning gains historically associated with one-on-one human tutoring. Grounded in cognitive load theory and informed by Bloom’s two-sigma benchmark, the investigation used double-entry accounting as a procedurally dense testbed requiring coordinated schema construction and rule-based reasoning. A randomized proof-of-concept design assigned thirty first-year accounting students to either human tutoring or ChatGPT tutoring across an eight-week instructional interval. Learning outcomes were assessed at pretest, posttest, and delayed retention. Repeated-measures analyses revealed substantial within-subject learning gains across both instructional modalities. Performance improved significantly from baseline to post-instruction assessment, indicating acquisition of procedural …
Descriptive Analysis Of Career Planning And Industry Insight (Cognitive Component) Among Final-Year Mechanical Engineering Education Students, Fadliyanti Firdausia, Purnomo Purnomo, Eddy Sutadji, Tommy Tanu Wijaya, Muhammad Idris Effendi
Descriptive Analysis Of Career Planning And Industry Insight (Cognitive Component) Among Final-Year Mechanical Engineering Education Students, Fadliyanti Firdausia, Purnomo Purnomo, Eddy Sutadji, Tommy Tanu Wijaya, Muhammad Idris Effendi
Jurnal Pendidikan: Teori, Penelitian, dan Pengembangan
This study aims to analyze the level of understanding of final-year Mechanical
Engineering Education students regarding career planning and industry insight as
cognitive components in preparing for the workforce. The study employed a quantitative
approach with a descriptive method involving 58 eighth-semester students who had
completed industrial internships. Data were collected using a Likert-scale questionnaire
consisting of 20 items on career planning and 18 items on industry insight, and were
analyzed using descriptive statistics, including mean scores and percentages. The results
indicate that students’ understanding of career planning falls into the high category, with
a mean score of 3.78, while …
An Equity-Based And Culturally Responsive Bill Of Rights For Early Childhood Students Of Color With Exceptionalities, Evette Simmons-Reed, Michelle Frazier Trotman Scott, Gloria Tardash, Mildred Boveda, Donna Y. Ford
An Equity-Based And Culturally Responsive Bill Of Rights For Early Childhood Students Of Color With Exceptionalities, Evette Simmons-Reed, Michelle Frazier Trotman Scott, Gloria Tardash, Mildred Boveda, Donna Y. Ford
Perspectives on Early Childhood Psychology and Education
The COVID-19 pandemic exacerbated existing disparities in early intervention (EI) and early childhood special education (ECSE) services for culturally and linguistically diverse (CLD) disabled children, exposing critical gaps in access, services and support. systemic inconsistencies in implementation, training, and funding, remain barriers limit opportunities for CLD students to benefit, despite the aims of the Individuals with Disabilities Improvement Act (IDEA). To address these inequities, this manuscript proposes an expanded and updated Culturally Responsive Equity-Based Bill of Rights for EI and ECSE. Building upon Ford and colleagues' (2018) work, this revised document extends protections to children aged zero to five, emphasizing …
Using Effect Sizes, Confidence Intervals, And The Bayes Factor To Better Understand The T-Test, Analysis Of Variance, And Regression Results, Holmes Finch
Perspectives on Early Childhood Psychology and Education
Null hypothesis testing is a widely used paradigm for assessing research hypotheses across the social sciences. Despite their ubiquity, researchers have discussed a number of problems and limitations to hypothesis testing and have suggested alternatives that might provide greater depth and explanation of research results. The purpose of this paper is to describe the use of several such alternatives and to show how they can be integrated with one another and with null hypothesis testing in order to provide a more holistic view of research hypotheses.
Guest Editor's Introduction: Methodological Innovations For Advancing Early Childhood Educational And Psychological Research, Anthony Mangino Ph.D.
Guest Editor's Introduction: Methodological Innovations For Advancing Early Childhood Educational And Psychological Research, Anthony Mangino Ph.D.
Perspectives on Early Childhood Psychology and Education
The goal of this special issue is to provide you, the inquisitive reader and developmental scientist, with some of the methodological tools to aid in augmenting your analytic capacity.
A Quantitative Critical Analysis Of Comprehensive Education Plan Effects As Implemented Under Title 5 In California Community Colleges, Nicole Jones
Dissertations
California Code of Regulations, Title 5, is the policy and regulatory guide of the California Community Colleges. Sections of Title 5 policy govern the implementation of programs and services at these colleges. It provides protection for colleges and specifies student entitlements under the law. The mission of the California Community Colleges is to serve as an open-access point, providing students with services and instruction. Access barriers to services like counseling can delay goal attainment, increase cost of attendance and time to completion, and result in lower successful retention or persistence rates. Additionally, resource allocation, Title 5 Section 59200 regulations (the …
Accesstem: How Small Colleges Can Open Stem Pathways For Local High School Students, Dina D. Isakov
Accesstem: How Small Colleges Can Open Stem Pathways For Local High School Students, Dina D. Isakov
Program in Community Action (PICA)
This paper reflects my experience developing ACCESStem as part of the Program in Community Action (PICA) center at Connecticut College. ACCESStem is a community-engaged research project designed to create hands-on, lab-based STEM workshops for local high school students in New London. ACCESStem was built on the premise that even small liberal arts colleges can hold a meaningful impact on helping diversify the science workforce. Over the course of three years, this project took shape through my relationships with STEM faculty on campus and relationships with staff at the Holleran Center for Community Action. This paper works to begin contextualizing the …
Examining The Learns Act And Its Effect On Teachers' Pursuit Of Advanced Degrees In Arkansas, Demetre Calhoun
Examining The Learns Act And Its Effect On Teachers' Pursuit Of Advanced Degrees In Arkansas, Demetre Calhoun
ATU Theses and Dissertations 2021 - Present
The focus of this study was to examine the relationship between the Arkansas LEARNS Act and public-school teachers’ choices on their intent to pursue an advanced degree. The results provide insight into the potential impact of changes to the salary structure and financial incentives for completion of an advanced degree and the implications for teachers, school districts, and higher education programs.
The results indicated that while salary considerations were significant factors for teachers in their thinking about advanced degree completion, professional goals and career plans for teachers were ultimately the guiding factors. This suggests that compensation reform will not sufficiently …
Preparing Mentally For A Test: Students’ Perceptions Of The Elar Staar Test In Eighth Grade, Ashley M. Burpee
Preparing Mentally For A Test: Students’ Perceptions Of The Elar Staar Test In Eighth Grade, Ashley M. Burpee
Masters of Education in Teaching and Learning
In this action research article, the author examines the perceptions of the English Language Arts and Reading (ELAR) State of Texas Assessment of Academic Readiness (STAAR) test, which is a standardized exam of accountability, from eighth grade students. With the changes and critiques coming out for standardized testing, questioning of testing is also beginning to surface. This study examines eighth grade students, who took multiple STAAR tests, for the sake of understanding their perceptions and learning. Two classes, one academic Reading Language Arts (RLA) and one Honors RLA class were observed and interviewed. The author found that students have high …
An Analysis Of Web-Based Languange Learning On Students Speaking Anxiety, Alfi Syahrina, Zarfina Yenti, Monalisa Monalisa
An Analysis Of Web-Based Languange Learning On Students Speaking Anxiety, Alfi Syahrina, Zarfina Yenti, Monalisa Monalisa
Jurnal Pendidikan: Teori, Penelitian, dan Pengembangan
This study explores the use of Duolingo as a web-based language learning tool and its influence on students’ speaking anxiety at MTs Nurul Falah Kota Jambi. Speaking anxiety remains a significant affective barrier in English as a Foreign Language (EFL) learning, particularly in traditional classroom settings where students often experience communication apprehension, fear of negative evaluation, and test anxiety. Employing a qualitative case study design, this research involved approximately 15 students who had used Duolingo for at least six weeks, along with one English teacher for triangulation. Data were collected through semi-structured interviews and classroom observations and analyzed using thematic …
The Impact Of The Science Of Reading Initiative On Reading Test Scores Among Rural Elementary Students In Arkansas, Julie A. Ferguson
The Impact Of The Science Of Reading Initiative On Reading Test Scores Among Rural Elementary Students In Arkansas, Julie A. Ferguson
ATU Theses and Dissertations 2021 - Present
This study examines changes in reading achievement among rural elementary students in Arkansas following the statewide implementation of the Science of Reading initiative. Beginning in 2019, Arkansas required educators in kindergarten through sixth grade to receive training in evidence‑based literacy practices emphasizing phonemic awareness, phonics, fluency, vocabulary, and comprehension. Despite these efforts, rural districts continue to face challenges related to staffing, access to professional development, and instructional resources, raising questions about whether statewide reforms have produced measurable improvements in reading outcomes.
Using a quantitative, longitudinal, quasi‑experimental design, this study analyzes ACT Aspire reading assessment data collected from rural Arkansas schools …
Is The School Environment The Leading Cause Of The Rise In Burnout Rates Among Tenured Teachers?, Jazalyn A. Brown
Is The School Environment The Leading Cause Of The Rise In Burnout Rates Among Tenured Teachers?, Jazalyn A. Brown
Honors College Theses
Teacher burnout has become an increasingly significant issue within the field of education, affecting not only teachers themselves but also the learning environments within schools. Many educators face growing pressures, including overwhelming workloads, limited resources, and a lack of consistent administrative support, which can lead to emotional exhaustion and frustration over time. As more teachers report experiencing burnout or leaving the profession altogether, it becomes increasingly important to better understand the factors that contribute to this issue and how schools can respond to it. This thesis explores how school environments and leadership practices influence teacher burnout and why stronger support …
Incorporating Play-Based Learning While Meeting State Standards, Alicia Muer
Incorporating Play-Based Learning While Meeting State Standards, Alicia Muer
Graduate Teacher Education
This paper reviews the benefits of incorporating developmentally appropriate practices into the classroom through a play-based approach. This is a controversial topic, as most teachers are more concerned with teaching to the standards than with the needs of students as a whole. Fifteen studies, including qualitative, quantitative, mixed-methods, and action research, were used to examine what developmentally appropriate practices are. Three themes emerged from the studies: play-based learning, professional development, and teacher-student collaboration. In the play-based theme, a sub-theme emerged which focused on games and gaming. The findings showed that students thrive more in an environment where play-based learning is …
The Transformational Role Of Perceived Self-Efficacy In Combating Online Exam Anxiety, Ana Pereles, Carmen Romero-García
The Transformational Role Of Perceived Self-Efficacy In Combating Online Exam Anxiety, Ana Pereles, Carmen Romero-García
Higher Learning Research Communications
Objective:This study investigates how university students’ perceived self-efficacy influences anxiety levels during online examinations, a pressing issue amplified by disruptions caused by coronavirus disease 2019 (COVID-19) and the rise of artificial intelligence (AI)–driven assessment concerns. The aim is to analyze the relationship between self-efficacy and online test anxiety, identifying effective strategies to mitigate its effects.
Method: A systematic review following the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) methodology was conducted. Searches in Scielo, Web of Science, Scopus, ProQuest Education, Google Scholar, and Dialnet databases included peer-reviewed articles in education, psychology, social sciences, and computer sciences, published …
Developing Self-Determination Through Physical Activity Courses In Inclusive Post-Secondary Education Programs, Shannon P. Zimmerman, Samantha Ross-Cypcar, Peter R. Giacobbi, Lesley Cottrell, Emily Murphy, Andrea Taliaferro, Jeanette Garcia
Developing Self-Determination Through Physical Activity Courses In Inclusive Post-Secondary Education Programs, Shannon P. Zimmerman, Samantha Ross-Cypcar, Peter R. Giacobbi, Lesley Cottrell, Emily Murphy, Andrea Taliaferro, Jeanette Garcia
Developmental Disabilities Network Journal
Adults with intellectual and developmental disabilities (IDD) often experience low physical activity levels, with only 23% meeting recommended guidelines, increasing their risk for secondary health conditions. Inclusive Post-Secondary Education (IPSE) programs in the U.S. present an opportunity for physical activity promotion. This study examined physical activity strategies across a national sample of IPSE programs (n = 27) using a sequential mixed-method approach, including surveys and follow-up interviews, focusing on alignment with Self-Determination Theory (SDT). While 70.37% of programs offered formalized physical activity courses, all promoted physical activity informally. Common practices included peer mentorship (96.3% of programs), goal setting (100%), and …
From Preparation To Performance: Assessing The College And Career Development Program's Role In Goal Setting And Act Success, Tambra Sweet-Hayes
From Preparation To Performance: Assessing The College And Career Development Program's Role In Goal Setting And Act Success, Tambra Sweet-Hayes
Masters Theses and Doctoral Dissertations
The transition from high school to post-secondary paths represents a critical juncture in students’ lives, often influencing their future academic and career success. Despite its impact, many students struggle to make informed and confident decisions about their futures, especially those from rural and low socioeconomic backgrounds. The College and Career Development Program (CCDP) at York Institute in Jamestown, Tennessee, was established to address this gap by providing students with the knowledge, resources, and support necessary to navigate this complex transition. Findings from this study determined the effectiveness of the CCDP in supporting students’ academic and career aspirations, focusing on student …
Developing Digital Literacy And Online Safety Skills For Middle Schoolers, Alana Rose Rowley
Developing Digital Literacy And Online Safety Skills For Middle Schoolers, Alana Rose Rowley
Capstone Projects and Master's Theses
The increasing use of technology and social media among adolescents has introduced a range of risks, including cyberbullying, mental health challenges, and physical health concerns related to excessive screen time. Many young students lack the digital literacy skills necessary to navigate online environments safely and responsibly, and remain unaware of the risks. This project addresses this issue by developing a one-day educational lesson for students in grades five through eight at the YMCA of the Central Coast in Monterey, California. The lesson focuses on building digital literacy, promoting mental health, and educating students about the physical effects of excessive technology …
Leveraging Data Analytics For Student Success: Lessons From Building An Analytics Program At Bentley University, Jane De Leon Griffin, Edlira Stefani, Rahat Sabyrbekov, Patrick Dickson, Annie Raunikar
Leveraging Data Analytics For Student Success: Lessons From Building An Analytics Program At Bentley University, Jane De Leon Griffin, Edlira Stefani, Rahat Sabyrbekov, Patrick Dickson, Annie Raunikar
Student Success Publications
Higher education institutions across the United States face an unprecedented convergence of challenges: a shrinking pool of college-aged students, persistent learning gaps from the COVID-19 pandemic, the destabilization of longstanding federal support structures, and the rising cost of attendance, which increases public skepticism about the value of higher education and challenges access for low-income learners. In this environment, student success is no longer simply a strategic priority—it is an institutional imperative.
One way in which Bentley University has responded to these pressures is by launching the Building a Data-Driven Student Success Ecosystem (BaSSE) initiative, a comprehensive analytics program designed to …
Disrupting The Norm: Exploring A New Grading Policy Through The Lens Of Institutional Theory In Higher Education, Kara Bisceglie
Disrupting The Norm: Exploring A New Grading Policy Through The Lens Of Institutional Theory In Higher Education, Kara Bisceglie
LSU New Orleans Theses and Dissertations
Abstract
Each year, colleges across the United States admit new students, initiating them into their academic journeys. Yet, according to recent data from the National Student Clearinghouse, fewer than 70% of these students are retained by the institution that admitted them (National Student Clearinghouse, Persistence & Retention, 2023). In response to this phenomenon, institutions of higher education have instituted various intervention efforts in the hopes of mitigating student attrition. Many of these initiatives are based on an extensive body of literature exploring the most effective ways to impact student retention. One disparity in this scholarly collection is the examination of …
Leading With Intentionality: A Prek-12th Grade Public School District's Initial Journey Of Ethical Artificial Intelligence Integration, Michael J. Lucas Dr.
Leading With Intentionality: A Prek-12th Grade Public School District's Initial Journey Of Ethical Artificial Intelligence Integration, Michael J. Lucas Dr.
Journal of Educational Leadership in Action
This article chronicles the intentional and evolving approach of Westside Community Schools in Omaha, Nebraska, toward integrating artificial intelligence (AI) into teaching and learning. Grounded in historical parallels to earlier technological shifts such as calculators, the Internet, and search engines, the district emphasizes ethical implementation, transparency, and ongoing professional learning rather than restriction or avoidance.
Through the development of an AI Task Force, differentiated professional development, and community engagement initiatives, Westside seeks to promote AI literacy while preserving academic integrity and human-centered decision-making. The district’s framework prioritizes safety, equity, and responsible use, positioning AI as a tool to enhance—not replace—critical …
Leading Artificial Intelligence Integration: Trust, Tension, And Decision-Making, Teresa G. Perkins Ed.D.
Leading Artificial Intelligence Integration: Trust, Tension, And Decision-Making, Teresa G. Perkins Ed.D.
Journal of Educational Leadership in Action
Artificial intelligence integration in education is advancing faster than shared trust and understanding are being established. Educational leaders are responding in real-time to questions of risk and efficacy while navigating conditions that are still forming. This article situates artificial intelligence integration within the paradox of educational leadership, identifying trust as the critical condition shaping leaders’ interpretations of the tensions.
Leveraging paradox and trust theory, the article explores how competing demands are not problems to be solved, but tensions to be navigated. When trust is present, leaders respond to tension points through both/and sense-making; when trust is absent, decision-making collapses into …
Harnessing Ai In Legal Education: Opportunities For Innovation, Leadership, And Student Success, Peculiar Awa, Grant Shostak
Harnessing Ai In Legal Education: Opportunities For Innovation, Leadership, And Student Success, Peculiar Awa, Grant Shostak
Journal of Educational Leadership in Action
Artificial Intelligence (AI) is increasingly transforming the practice of law, from predictive analytics in policing and algorithmic sentencing to generative AI-assisted drafting and research. Despite this technological shift, legal education remains predominantly doctrinal, inadequately preparing graduates to function effectively in an AI-mediated environment. This paper contends that law and legal studies programs must integrate AI literacy, applied AI skills, and ethical instruction into curricula. By leveraging experiential learning, interdisciplinary collaboration, AI-driven simulations, and critical inquiry, institutions can produce graduates who are both technically competent and ethically grounded, ready to navigate the evolving legal profession.
Artificial Intelligence Tools And Job Performance Among Secondary School Administrators, Adebola Oladiji Alaba, Abosede Boladale Olukayode
Artificial Intelligence Tools And Job Performance Among Secondary School Administrators, Adebola Oladiji Alaba, Abosede Boladale Olukayode
Journal of Educational Leadership in Action
This study investigated the relationship between Artificial Intelligence (AI) tools and job performance among secondary school administrators in Egbedore and Osogbo Local Governments, Osun State, Nigeria. Specifically, the study assessed the extent of AI tools usage, the relationship between AI tools usage and administrators’ job performance and differences in AI tools usage between public and private secondary school administrators. The study was motivated by the growing expectation for school administrators to improve administrative effectiveness through digital technologies. A descriptive survey research design was adopted, involving 252 respondents comprising 162 administrators and 90 teachers drawn from 18 secondary schools (nine schools …
Exploring The Role Of Video Games In Civil Engineering Education And K-12 Stem Engagement, Jillian S. Codron
Exploring The Role Of Video Games In Civil Engineering Education And K-12 Stem Engagement, Jillian S. Codron
Architectural Engineering
Civil engineering education has traditionally emphasized a linear progression from theory to application, with foundational concepts introduced in lecture before being reinforced through laboratory or design experiences. While effective for advanced learners, this approach can limit early engagement for K–12 students who may struggle to connect abstract principles to realworld engineering practice. This project examines the use of video games as interactive, feedback-driven environments for introducing civil engineering concepts and practices to younger learners in more exploratory and accessible ways.
The study pursues four primary objectives: evaluating the educational affordances of selected video games; examining how gaming experiences have influenced …
The Impact Of Career And Technical Education Teacher Certification Preparation Programs On Student Industry-Based Certification Examinations, Kaneesha Chameka Celestin
The Impact Of Career And Technical Education Teacher Certification Preparation Programs On Student Industry-Based Certification Examinations, Kaneesha Chameka Celestin
Electronic Theses and Dissertations
Career and Technical Education (CTE) programs are designed to prepare students for high-wage, high-demand industry jobs. However, there is limited research on Career and Technical Education teacher preparation programs (traditional, alternative, and industry-based) and the impact on student outcomes on industry-based examinations, such as ACT WorkKeys. This quantitative study analyzed Career and Technical Education (CTE) teacher preparation programs (traditional, alternative, and industry-based) and 12th -grade students’ outcomes on the 2023-2024 ACT WorkKeys examination and whether relationships exist between the two. Additionally, the research examined each Career and Technical Education teacher certification preparation program individually to determine the differences among traditional, …
Artificial Intelligence In Dental Education: A Literature Review Of Global Adoption, Pedagogical Outcomes, And Ethical Implications, Betti Shahin, Jeremiah D. Ghodsi, Toleen Mazloum, Denise Hale
Artificial Intelligence In Dental Education: A Literature Review Of Global Adoption, Pedagogical Outcomes, And Ethical Implications, Betti Shahin, Jeremiah D. Ghodsi, Toleen Mazloum, Denise Hale
Journal of Educational Leadership in Action
Background: Artificial intelligence (AI) is revolutionizing many fields by enabling machines to accomplish tasks that previously required human intelligence, such as learning, decision-making, and problem-solving. In dentistry, AI is increasingly applied to diagnostics, treatment planning, and clinical training. Its integration enhances educational experiences for students while supporting more accurate and efficient patient care.
Objective: This review synthesizes recent research on AI in dental education, highlighting global adoption trends and key pedagogical, ethical, and practical considerations.
Conclusion: AI has significant potential to enhance dental education through innovative teaching, clinical training, and data-driven decision-making. Effective integration depends on institutional …
Analyzing Professional Development To Foster Agency And Professional Growth Among Educators, Kameron Kimbrough
Analyzing Professional Development To Foster Agency And Professional Growth Among Educators, Kameron Kimbrough
Dissertations
This study explores how professional development (PD) and leadership systems influence teacher agency and instructional coherence at a high-poverty, predominantly Black K–8 school in Chicago. Midwest Elementary Academy has faced persistent achievement gaps and systemic instability that hinder collaboration and teacher growth. Guided by three research questions, this exploratory case study used a mixed-methods design to examine educator perceptions of PD quality, instructional autonomy, and leadership structures. Data were collected through anonymous surveys, semi-structured interviews, classroom observations, and document reviews with four educator participants. Qualitative data were coded using open and in vivo methods, and survey responses were analyzed descriptively …
The Effects Of Fluency Building On Undergraduate Student Performance, Lauren B. Shibley
The Effects Of Fluency Building On Undergraduate Student Performance, Lauren B. Shibley
Dissertations
Online learning has become integral to higher education, with enrollment steadily increasing over the past decade and accelerating during the COVID-19 pandemic. Research highlights the importance of flexibility, learner autonomy, and self-regulated learning skills in this environment, with studies demonstrating that strategies such as mastery-based, self-paced instruction, fluency training, and timely feedback support student engagement and academic success. Early work adapting personalized instruction for online use (Pear & Crone-Todd, 1999) and subsequent studies on fluency practice (Quigley et al., 2018; Urbina et al., 2019) emphasize how these supports can improve concept retention. Despite these advances, more quantitative research is needed …
Cultivating Digital Belonging: A Phenomenological Study Of Black Male Students’ Experiences In A Title Three Online Student Support Hub, June Paulette Rogers
Cultivating Digital Belonging: A Phenomenological Study Of Black Male Students’ Experiences In A Title Three Online Student Support Hub, June Paulette Rogers
Education Doctorate Dissertations
This qualitative phenomenological study examined how Black male students at a public community college experienced digital belonging through a Title Three–funded Online Student Support Hub. Instead of focusing on broad institutional outcomes, the study centered on students' personal experiences. It investigated how students felt seen by staff, how relevant cultural references were integrated, and how quickly and thoughtfully the institution responded. Data came from nine participants through semi-structured interviews, reflective journals, and review of key documents. Through analysis, the study identified four key themes: building personal relationships, obstacles and feelings of separation, efforts to make digital support more personal, and …