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Full-Text Articles in Community College Leadership

The Glass Jaw. The Presence Of Incivility, Conflict, And Bullying In Disempowering Workplaces: A Study Of Middle-Level Managers In Heis, Maria Esther Caratini Prado Nov 2022

The Glass Jaw. The Presence Of Incivility, Conflict, And Bullying In Disempowering Workplaces: A Study Of Middle-Level Managers In Heis, Maria Esther Caratini Prado

Electronic Theses and Dissertations

Middle-level managers at HEIs experience stress-related conflicts that include incivility and bullying. There is a gap in the literature regarding middle-level managers’ contributions to improving interpersonal relationships in the workplace and the type of conflict-management training most suited to middle-level managers in HEIs when incivility, conflict, and bullying are present. This qualitative design study sought to understand conflict management from the perspective of HEI middle-level managers within the manager-to-subordinate relationship. The study examined the lived experiences of 10 HEI middle-level managers with coded data revealing four overall themes: structural challenges, sources of conflict, conflict training, and managing conflict. The results …


Innovating For Student Success: A Course-Integrated Approach To Delivering Academic Skills And Competency Resources, Danielle Palombi Aug 2022

Innovating For Student Success: A Course-Integrated Approach To Delivering Academic Skills And Competency Resources, Danielle Palombi

The Dissertation in Practice at Western University

This Organizational Improvement Plan (OIP) explores student academic support delivery in Burns College (a pseudonym), a large postsecondary institution in Central Canada. The Problem of Practice (PoP) addresses a gap in the consistent and equitable delivery of academic supports, and the increasing need to meet students within the classroom in their first year. The problem responds to nontraditional student needs, but the solution is meant to be beneficial for all students. Nontraditional students are the majority in higher education today, with competing responsibilities that impact their ability to access academic supports outside of the traditionally structured classroom. By integrating skills …


Student Loan Debt And First-Generation Community College Students, Sandra A. Fuentes Jan 2022

Student Loan Debt And First-Generation Community College Students, Sandra A. Fuentes

University of the Pacific Theses and Dissertations

The rising costs of college attendance and changes in financial aid packages leave students with little option other than to incur a debt of some amount. Unfortunately, colleges often fail to provide adequate financial literacy and student loan information so prospective students planning to attend college can make informed decisions. Student loans may seem attractive in the short term because, unlike other loans, repayment does not begin immediately. However, the accrual of student loan debt leads to long-term financial consequences, including the opportunity to build economic wealth after graduation. Utilizing a basic qualitative research design, I explored first-generation community college …