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Bilingual, Multilingual, and Multicultural Education Commons™
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Full-Text Articles in Bilingual, Multilingual, and Multicultural Education
Engage With Your Cultural Side: Cultural Intelligence, Michele Villagran
Engage With Your Cultural Side: Cultural Intelligence, Michele Villagran
Faculty Publications
It is not enough to simply be ‘aware’ anymore. As our workforces become more diverse, we face a greater challenge and problem; that of how to successfully manage increasingly diverse interactions. To address this concern, organizations are applying the framework of cultural intelligence (CQ). Cultural intelligence is a person’s capability for successful adaptation to new cultural settings. This session’s learning goals include: what is cultural intelligence; how is CQ used as a practical tool for embracing differences and increasing work performance; how do you improve your own CQ capabilities including the four factors; and how do you apply CQ within …
How Cultural Intelligence (Cq) Makes A Difference In Your Professional Environment, Michele Villagran
How Cultural Intelligence (Cq) Makes A Difference In Your Professional Environment, Michele Villagran
Faculty Publications
As workforces become more diverse, we face the challenge of managing increasingly diverse interactions. Many organizations apply the framework of “cultural intelligence” (CQ)—a person’s capability to adapt to new cultural settings or an unfamiliar cultural context. Rooted in academic research, CQ is a globally recognized way of assessing and improving effectiveness in culturally diverse situations. Leading organizations in business, education, government, and healthcare use CQ. This session will give an overview of CQ and its application within the information profession. It is designed for any individual that interacts with diverse cultures in any organizational segment.
Changing Roles Of Legal Information Professionals: Adapting Your Skills To New Challenges, Michele Villagran
Changing Roles Of Legal Information Professionals: Adapting Your Skills To New Challenges, Michele Villagran
Faculty Publications
Michele will explain the concept of cultural intelligence or cultural quotient (CQ)—a person’s capability for successful adaptation to new cultural settings. She’ll also demonstrate how info pros can reinvent themselves by understanding their CQ and applying differing techniques in the workplace when confronted with change.