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Bilingual, Multilingual, and Multicultural Education Commons™

Open Access. Powered by Scholars. Published by Universities.®

2016

Health disparities

Articles 1 - 2 of 2

Full-Text Articles in Bilingual, Multilingual, and Multicultural Education

The Importance Of Scientific Mentoring Programs For Underrepresented Youth, Bonnie Halpren-Felsher, Phd, Sheila Mclaughlin, Mfa Aug 2016

The Importance Of Scientific Mentoring Programs For Underrepresented Youth, Bonnie Halpren-Felsher, Phd, Sheila Mclaughlin, Mfa

Journal of Health Disparities Research and Practice

This article introduces the work that was done through the Coordinating Center at Standford University.

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A Quantitative Examination Of The Relationship Between Cultural Competence And Patient Satisfaction Scores, Kelley Ann Lovati Jan 2016

A Quantitative Examination Of The Relationship Between Cultural Competence And Patient Satisfaction Scores, Kelley Ann Lovati

Walden Dissertations and Doctoral Studies

As the U.S. population continues to diversify, hospitals need to understand and care for patients of diverse backgrounds and provide quality service for positive patient satisfaction scores. The purpose of this nonexperimental quantitative retrospective survey design was to determine what relationship exists between cultural competence initiatives (CCI) and patient satisfaction scores as reported by the Hospital Consumer Assessment of Health Care Providers and Systems (HCAHPS) survey in U.S. hospitals. The theoretical framework for this study was based upon CCI and patient satisfaction through the lens of service quality. The research questions were created to understand the relationship between CCI and …

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