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Bilingual, Multilingual, and Multicultural Education Commons™

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Library and Information Science

San Jose State University

Articles 1 - 15 of 15

Full-Text Articles in Bilingual, Multilingual, and Multicultural Education

Equity, Diversity, And Inclusion Climate Assessment Activities: Development And Strategic Use In Diversity Action Plans, Dr. Kristen M. Radsliff Rebmann, Parinaz Zartoshty, Kim Green, Erin Kelly-Weber, Dr. Vidalino Raatior, Lori Vonderach Dec 2020

Equity, Diversity, And Inclusion Climate Assessment Activities: Development And Strategic Use In Diversity Action Plans, Dr. Kristen M. Radsliff Rebmann, Parinaz Zartoshty, Kim Green, Erin Kelly-Weber, Dr. Vidalino Raatior, Lori Vonderach

School of Information Student Research Journal

This project report describes climate assessment activities in support of the development of a college-level diversity, equity, and inclusion (EDI) action plan. Elements of the climate assessment activities are described along with their purpose and rationale for inclusion. Recommendations are made for libraries to design and deploy their own EDI assessment activities with the goal of developing robust action plans supportive of inclusive excellence.

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New Ways Of Teaching Library Service To Immigrant Communities, Ana Ndumu, Michele Villagran Oct 2020

New Ways Of Teaching Library Service To Immigrant Communities, Ana Ndumu, Michele Villagran

Faculty Research, Scholarly, and Creative Activity

Outreach to immigrant communities is a long-standing aspect of United States (U.S.) library service. This area of library and information science (LIS) practice is vital given that immigration continues to dominate policy and public discourse. There is a need to advance U.S.- based LIS education so that new library professionals are aware of the sociopolitical implications of engagement with immigrant communities. We introduce a framework to guide instruction on best practices for outreach to immigrant communities within LIS courses. Then we describe how the framework will also inform a self-paced course to welcome immigrant populations into the LIS professions. By …

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Phenomena Of Cultural Intelligence In Pennsylvania Libraries: A Research Study, Michele A.L. Villagran Apr 2020

Phenomena Of Cultural Intelligence In Pennsylvania Libraries: A Research Study, Michele A.L. Villagran

Faculty Research, Scholarly, and Creative Activity

This article describes a mixed methods research study of current Pennsylvania librarians to understand the phenomena of cultural intelligence within Pennsylvania libraries. The researcher surveyed Pennsylvania Library Association membership in September 2019. Survey participants took a cultural intelligence assessment, responded to qualitative questions, and addressed demographic questions. Overall, participants had varying levels of cultural intelligence, felt that cultural intelligence was important to their organizations and found value in its application. The results can inform library professionals and human resources about the importance of incorporation of cultural intelligence within everyday practices and communication with staff within libraries. Developing cultural intelligence through …

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Challenging Girlhood, Mary Ann Harlan Jun 2019

Challenging Girlhood, Mary Ann Harlan

School of Information Student Research Journal

No abstract provided.

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Bringing Culture Back: Managing Unconscious Bias To Strengthen Your Corporate Culture, Michael Sholinbeck, Michele Villagran Jun 2018

Bringing Culture Back: Managing Unconscious Bias To Strengthen Your Corporate Culture, Michael Sholinbeck, Michele Villagran

Faculty Publications

Have you ever examined the sources of unconscious bias and how bias can influence interactions with others? Have you ever explored how cultural values impact our own biases and interactions? Cultural awareness and seeking to understanding unconscious biases are critical first steps towards improving our performance; however, we cannot stop there. Awareness alone does not guarantee success; individuals need to put that awareness into action in order to ensure these biases do not influence judgments about others. When done effectively, these actions can have a direct and positive impact on a library’s inclusive work environment and the strength of the …

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How Cultural Intelligence Makes A Difference In The Information Profession: Are You Culturally Competent?, Michele Villagran Feb 2018

How Cultural Intelligence Makes A Difference In The Information Profession: Are You Culturally Competent?, Michele Villagran

Faculty Publications

It is not enough to simply be ‘aware’ anymore. We must go beyond our own self-awareness and awareness of others to understand the impacts of how we work and interact effectively in culturally diverse situations, whether domestic or global. As the information profession operates in an ever changing, global environment, we need to be prepared to handle any diverse situation. As our workforces become more diverse, we face an even greater challenge and problem: that is how to successfully manage increasingly diverse interactions. To address this concern, organizations are applying the framework of cultural intelligence.Cultural intelligence is a person’s capability …

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Cultural Intelligence: Ability To Adapt To New Cultural Settings, Michele Villagran Jan 2018

Cultural Intelligence: Ability To Adapt To New Cultural Settings, Michele Villagran

Faculty Research, Scholarly, and Creative Activity

Our schools and school libraries are becoming more diverse. What cultural barriers do you face in your position? Have you come across challenges in how you handle cultural situations with students, teachers, or administrators? If so, have you considered skills that can help you facilitate conversations more effectively? How would you rate your organization’s effectiveness managing cultural situations? This article discusses how the use of cultural intelligence can address these concerns and help make us become more effective school library professionals.

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Engage With Your Cultural Side: Cultural Intelligence, Michele Villagran Oct 2017

Engage With Your Cultural Side: Cultural Intelligence, Michele Villagran

Faculty Publications

It is not enough to simply be ‘aware’ anymore. As our workforces become more diverse, we face a greater challenge and problem; that of how to successfully manage increasingly diverse interactions. To address this concern, organizations are applying the framework of cultural intelligence (CQ). Cultural intelligence is a person’s capability for successful adaptation to new cultural settings. This session’s learning goals include: what is cultural intelligence; how is CQ used as a practical tool for embracing differences and increasing work performance; how do you improve your own CQ capabilities including the four factors; and how do you apply CQ within …

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How Cultural Intelligence (Cq) Makes A Difference In Your Professional Environment, Michele Villagran Sep 2017

How Cultural Intelligence (Cq) Makes A Difference In Your Professional Environment, Michele Villagran

Faculty Publications

As workforces become more diverse, we face the challenge of managing increasingly diverse interactions. Many organizations apply the framework of “cultural intelligence” (CQ)—a person’s capability to adapt to new cultural settings or an unfamiliar cultural context. Rooted in academic research, CQ is a globally recognized way of assessing and improving effectiveness in culturally diverse situations. Leading organizations in business, education, government, and healthcare use CQ. This session will give an overview of CQ and its application within the information profession. It is designed for any individual that interacts with diverse cultures in any organizational segment.

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Changing Roles Of Legal Information Professionals: Adapting Your Skills To New Challenges, Michele Villagran Jun 2017

Changing Roles Of Legal Information Professionals: Adapting Your Skills To New Challenges, Michele Villagran

Faculty Publications

Michele will explain the concept of cultural intelligence or cultural quotient (CQ)—a person’s capability for successful adaptation to new cultural settings. She’ll also demonstrate how info pros can reinvent themselves by understanding their CQ and applying differing techniques in the workplace when confronted with change.

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Accessibility Of Diverse Literature For Children In Libraries: A Literature Review, Renee I. Ting Jan 2017

Accessibility Of Diverse Literature For Children In Libraries: A Literature Review, Renee I. Ting

School of Information Student Research Journal

This literature review addresses the issues surrounding accessibility of culturally diverse children’s literature in libraries, including the importance of making diverse literature accessible, the availability of such titles on the market, library collection development of diverse books, and selection criteria among children. These issues, in sum, determine how many books are available to children, how they are made available, and if children will even choose to read them. The review shows that the data is unclear on many points regarding the benefits of diverse literature, though intuitive claims of the positive influence of such titles are not discounted. It also …

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Tackling Culturally Diverse Situations With Ease, Michele Villagran Jan 2016

Tackling Culturally Diverse Situations With Ease, Michele Villagran

Faculty Publications

It is not enough to be simply “aware” anymore. We must go beyond our own self-awareness and our awareness of others to really understand how we work and interact effectively in culturally diverse situations, whether domestic or global. As law firms and corporate entities operate in an ever-changing, global environment, we need to be prepared to handle any diverse situation. As our workforces become more diverse, we face the challenge of how to successfully manage increasingly diverse interactions. To address this concern, organizations are applying the framework of cultural intelligence, or CQ.

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Review Of 2013 Aall Diversity Symposium, Affirmative Action, Banned Books, And Mexican American Studies: The Current State Of Diversity And Education In America, Michele Lucero Sep 2013

Review Of 2013 Aall Diversity Symposium, Affirmative Action, Banned Books, And Mexican American Studies: The Current State Of Diversity And Education In America, Michele Lucero

Faculty Publications

The Diversity Symposium offered an overview of how affirmative action and multi-cultural studies affect diversity in the professional world. The Symposium began with Ulysses N. Jaen, Ave Maria School of Law Library’s Head of Public Services, discussing how the need for diversity continues to be an element that the legal profession and library schools struggle with – with low numbers of diverse individuals within the profession. We have resources such as mentoring, scholarships, affirmative action, and ethnic studies, which help raise awareness but are not the definitive solution. Many people have differing viewpoints and ideas on what diversity is, with …

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Into The Breach With Aall's Diversity Committee: Law Libraries' Struggle To Achieve Diversity Goals, Michele Lucero, Beau Steenken Feb 2013

Into The Breach With Aall's Diversity Committee: Law Libraries' Struggle To Achieve Diversity Goals, Michele Lucero, Beau Steenken

Faculty Publications

The authors discuss the progress of the professional group the American Association of Law Libraries' (AALL's) Diversity Committee as of 2013, which aims to increase racial diversity among the staff of U.S. law libraries. The annual Diversity Symposium, globalization, and cultural intelligence (CQ) are discussed, as well as AALL's Minority Leadership Development Award (MLDA).

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Diversity Symposium On Cultural Intelligence: Are You Culturally Competent?, Michele Lucero Jan 2012

Diversity Symposium On Cultural Intelligence: Are You Culturally Competent?, Michele Lucero

Faculty Publications

Have you ever wondered if you are culturally competent and how important it is in the workplace? Have you ever considered if librarians and your stakeholders are culturally competent and how it impacts you? The 2012 AALL Diversity Symposium this past July addressed just that – with insights from presenter and AALL Diversity Committee member, Michele Lucero.

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