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Full-Text Articles in Bilingual, Multilingual, and Multicultural Education

New Ways Of Teaching Library Service To Immigrant Communities, Ana Ndumu, Michele Villagran Oct 2020

New Ways Of Teaching Library Service To Immigrant Communities, Ana Ndumu, Michele Villagran

Faculty Research, Scholarly, and Creative Activity

Outreach to immigrant communities is a long-standing aspect of United States (U.S.) library service. This area of library and information science (LIS) practice is vital given that immigration continues to dominate policy and public discourse. There is a need to advance U.S.- based LIS education so that new library professionals are aware of the sociopolitical implications of engagement with immigrant communities. We introduce a framework to guide instruction on best practices for outreach to immigrant communities within LIS courses. Then we describe how the framework will also inform a self-paced course to welcome immigrant populations into the LIS professions. By …


Phenomena Of Cultural Intelligence In Pennsylvania Libraries: A Research Study, Michele A.L. Villagran Apr 2020

Phenomena Of Cultural Intelligence In Pennsylvania Libraries: A Research Study, Michele A.L. Villagran

Faculty Research, Scholarly, and Creative Activity

This article describes a mixed methods research study of current Pennsylvania librarians to understand the phenomena of cultural intelligence within Pennsylvania libraries. The researcher surveyed Pennsylvania Library Association membership in September 2019. Survey participants took a cultural intelligence assessment, responded to qualitative questions, and addressed demographic questions. Overall, participants had varying levels of cultural intelligence, felt that cultural intelligence was important to their organizations and found value in its application. The results can inform library professionals and human resources about the importance of incorporation of cultural intelligence within everyday practices and communication with staff within libraries. Developing cultural intelligence through …