Education Commons^™

An Empirical Study Of Student Satisfaction At Selected Private Universities In Bangladesh, Mubina Khondkar, Abureza M. Muzareba

Journal of Educational Research and Practice

Satisfying students in higher education has proven to be a difficult task, although universities are striving to meet student needs and expectations. Private universities are trying to become more student-oriented and are seeking to understand students’ perceptions of higher education facilities. This research was designed to measure the gap between students’ expectations and perceptions of various aspects of private universities in Bangladesh. It uses a SERVQUAL framework and the Gaps Model of Service Quality. The population of students at private universities in Bangladesh is represented by a sample of 412 respondents from five top-tier private universities. Findings indicate that the …

Associations Between Learning Environment And Study Satisfaction Across Time: Two Cross-Sectional Analyses Of Occupational Therapy Students, Gry Mørk, Susanne G. Johnson, Astrid Gramstad, Linda Stigen, Tove Carstensen, Tore Bonsaksen

The Open Journal of Occupational Therapy

There is increasing attention toward students’ satisfaction and how they perceive the quality of the program they attend. This study examined stability and change across time with regard to the relationships between learning environment factors and occupational therapy students’ satisfaction with the program. In the two consecutive cross-sectional analyses performed in this study, 163 second-year students and 193 third-year students from all six occupational therapy education programs in Norway participated. The Course Experience Questionnaire was used to assess learning environment factors and study satisfaction. The data were analyzed with Pearson’s correlation coefficient r and with hierarchical linear regression. Bivariate associations …

Physician Assistant Students' Attitudes Toward Satisfaction And Self-Confidence In Learning Of Summative Standardized Patient Simulations In Relationship To Their Prior Healthcare Experience Hours And The Number Of Formative Assessments: A Quantitative Predictive Correlational Study, Juanita W. Skillman

Doctoral Dissertations and Projects

This quantitative, non-experimental, predictive correlational study aimed to determine if there is a relationship between the criterion variable of physician assistant students' attitudes of satisfaction and self-confidence in learning among the linear combination of the predictor variables of prior healthcare experience hours and the number of formative assessments before the summative assessment. The experiential learning theory guided this study and is valuable to physician assistant programs because the data obtained on students' perceived attitudes is crucial to improving future student simulation experiences in which competencies are measured and compared against outcomes standards set by accreditation bodies. The study included 136 …

Does Reputation Lead To Student Loyalty? The Case Of A Private Higher Education Institution, A State University, And A Local College, Jean Paolo G. Lacap, Jaime V. Cortez

The South East Asian Journal of Management

Research Aims: The current research aims to analyse (1) the direct interrelationships of higher education institutions' (HEIs) reputation, student satisfaction, and student loyalty; (2) the mediating effect of student satisfaction on the relationship between HEI reputation and student loyalty; and (3) the moderating role of HEI type (private HEI [PHEI], state university/college [SUC], local university/college [LUC]) on the links between HEI reputation and student satisfaction, HEI reputation and student loyalty, and student satisfaction and loyalty.

Design/Methodology/Approach: All hypothesised relationships were analysed using partial least squares – structural equation modelling (PLS-SEM).

Research Findings: The results revealed that (1) HEI reputation …

Sequential Simulations During Introductory Part-Time Fieldwork: Design, Implementation, And Student Satisfaction, Kaitlin R. Sibbald, Diane E. Mackenzie

The Open Journal of Occupational Therapy

Background: Simulation is used in various ways in occupational therapy education and is recognized as a replacement for some conventional fieldwork hours. However, design and student satisfaction has had limited exploration.

Method: Sequential best practice simulations were designed for Level 1 fieldwork objectives in mental and musculoskeletal practice. The Satisfaction with Simulation Education scale (SSES) and qualitative feedback were used to assess student satisfaction. An exploratory factor analysis was used to validate the SSES in occupational therapy, and a three-factor repeated measures ANOVA was used to determine factors contributing to satisfaction across simulations.

Results: A three-factor model …

An Investigation Of The Impact Of Student Satisfaction On Student Outcomes Among Undergraduate Students In A Blended Learning Environment In University A, Andrea Michelle Marshall

Doctoral Dissertations and Projects

The purpose of this study was to examine the impact of student satisfaction on student outcomes among undergraduate students in a blended learning environment in University A. It was a quantitative predictive correlational design, with predictor variables satisfaction with course, sex, age and race/ethnicity, and criterion variable end-of-course score. The Corona Virus pandemic highlighted the central role of blended and online learning in educational processes globally. The technological revolution in education characterized by the infusion of digital technologies in classrooms, indicates that blended learning will continue to feature prominently in educational settings. Student satisfaction in blended learning redounds to the …

The Expectations, Experiences And Satisfaction Of Students Within A Nutrition And Dietetics Program Regarding Faculty Academic Advising Using A Prescriptive Or Developmental Advising Lens, Nettie Puglisi Freshour

Graduate Theses, Dissertations, and Problem Reports

This research study examined student’s expectation, experiences and satisfaction with faculty academic advising using a prescriptive vs. developmental lens. The intent was to explore the student’s expectations of academic advising, determine if their experiences aligned with their expectation and if this led to satisfaction of their academic advising. This study utilized the Systems theory to determine how academic advising is performed by the program and if that experience for the student is how the systems (institution, college, department, and program) are promoting the form of advising. This study utilized a qualitative case study approach, guided by three research questions. Data …

Relationship Between Perceived Quality Of Student Learning Experience, Perceived Quality Of Mentoring, And Student Satisfaction, George Edwin Thorpe

Walden Dissertations and Doctoral Studies

Entrepreneurship education (EEd) is essential to addressing youth unemployment, which reached 30% in Nigeria in 2018. Understanding the role of learning experience and mentoring is vital for EEd leaders to enhance student satisfaction from self-employment after graduation. Grounded in the direct performance-satisfaction link model of the expectancy disconfirmation theory of customer satisfaction and Kram’s mentor role theory, the purpose of the quantitative correlation study was to examine whether the perceived quality of learning experience and mentoring predicted student satisfaction in EEd institutions. The participants were 47 students of two EEd institutions in Lagos who had completed at least 50% of …

Factors Affect Students’ Satisfaction In Blended Learning Courses In A Private University In Vietnam, Tuong Cao Dinh Mr., Kien Trung Dao Mr., Duyen Kim Quach Mss., Nhu Phan To Ha Mss., Mai Cam Ho Mss.

Essays in Education

Blended learning, a combination of online and offline learning, is believed to enhance students’ self-learning, and help increase their learning performances. To successfully operate a blended learning system, increasing the learners’ satisfaction seems to be an important task. Moreover, there should be a duty to understand the self-efficacy of a student to encourage them to participate in this course (Chen & Yao, 2016). As a result, knowing the internal or external factors that influence student satisfaction in blended learning is critical for the effective design of blended learning courses in the future (Graham, Henrie, & Gibbons, 2013). In this study, …

The Systematic Implementation Of An Innovative Postgraduate Online Learning Model In The Middle East, Nessrin Shaya, Laila Mohebi

All Works

This paper aims at examining the factors contributing to effective implementation of online learning in the Middle East higher education sector, through investigating the success and learning effectiveness of an innovative online learning model offered jointly by three prestigious universities in two different Arab countries. A mixed-method research approach was employed to triangulate data collected from key stakeholders engaged with the programme, namely senior managers and enrolled students, to derive findings that would inform managers, trainers and educators, from a systemic implementation, faculty-development and course-design perspective. Qualitative data gathered from face-to-face, semi-structured interviews with a number of senior managers took …

Asian International Students In U.S. Higher Education: A Secondary Data Analysis Of Satisfaction Levels And Willingness To Recommend Their Institution, Soongmin Chow

Dissertations

International students are integral to U.S. higher education. They bring talent and cultural diversity to U.S. campuses, contribute immensely to the U.S. economy, and create long-lasting political and academic links that aid public diplomacy in the long run (NAFSA, 2003). The U.S. has traditionally been the largest market for international students seeking quality higher education (Institute of International Education, 2018). However, reports show that the U.S. is slowly losing its market share of international students, and the number of new international students coming to the U.S. has been on the decline since 2016/17. Higher education institutions are most concerned over …

Measuring Student Engagement And Student Satisfaction In Online And In-Person High School Classes, Joseph Jasper

Master of Education Program Theses

This research study examined and compared the differences in student engagement and student satisfaction between an online and an in-person entrepreneurship class at a private Christian school in Southern California. The participants were the students in either of the online or in-person sections of the class. The study collected both quantitative data through the use of a survey and qualitative data through the use of open-ended response questions and semistructured interviews with five of the participants. The results of this study found that the levels of student engagement and student satisfaction were slightly higher for the online section than for …

Service Quality Of Higher Education Digital Library (Dl) And Loyalty Behaviors: Testing The Mediating Role Of Student Satisfaction, Shahbaz Sharif Mr., Rab Nawaz Lodhi Dr., Fahad Siddique Mr., Muhammad Asif Munir Mr.

Library Philosophy and Practice (e-journal)

Higher academic institutions are now focusing on capturing the behaviors of the postgraduate students towards digital libraries. It depends on the conditions of assessing the psychological needs of both parties in which service-provider provides services to recipient and recipient reciprocate service-provider in turn to their services. Drawing from service-encounter needs theory (SENT), this study measures the service quality of the digital library of the Pakistan higher education commission (HEC) and student behaviors using the digital library. Interestingly, this study tests the service quality of the HEC digital library in the sight of postgraduate students of the public and private Universities …

The Flipped Mastery Model In Secondary Mathematics Classroom: A Mixed Study To Determine The Effects On Student Satisfaction, Engagement, And Learning Achievement, Ziniah Beasley

Education Graduate Research

Although many studies are on the flipped classroom, they are currently gaps and limited research conducted on flipped-mastery models. This mixed study implemented the repeated-measures design with few qualitative and quantitative studies on flipped-mastery in the secondary mathematics classroom. The purpose of the study aimed to examine the flipped mastery model’s effects on student satisfaction, engagement, and learning achievement. The study site was the researcher’s private school with purposive sampling of twenty-one high school Algebra II students. Pre-posttest unit tests and weekly quizzes assessed student learning achievement. The independent-samples t test results yielded no significant differences between achievement performance for …

You’Re Happy And You Know It: Social-Cognitive And Environmental Factors’ Impact On Iraqi Student Satisfaction, Rachel Laribee Gresk

Department of Educational Administration: Dissertations, Theses, and Student Research

Understanding and identifying factors that contribute to student satisfaction is becoming more important in Iraq as competition for student enrollment among universities increases. It also can be extremely useful for educational institutions since it will help them pinpoint their strengths, assess areas for improvement, and ensure they maintain and attract students to their campus. Thus, to understand how to achieve positive student satisfaction, this study sought to identify the social-cognitive factors and institutional environmental influences that relate to student satisfaction in a private institution in Iraq, using social cognitive career theory (SCCT) as a framework.

The study found that the …

Enhanced Teaching Requirements: A Case Study Of Instructional Growth On Student Academic Performance And Satisfaction In An Online Classroom, Mingzhen Bao, Adam L. Selhorst, Teresa Taylor Moore, Andrea Dilworth

Journal on Empowering Teaching Excellence

Online and brick-and-mortar universities are continually looking for a model that maximizes the student experience with the goal of enhancing retention and graduation rates among all student populations. Online education with its asynchronous nature and adult student populations need to hold faculty accountable for student performance in the classroom. This case study examined the effect of enhanced faculty requirements developed for online teaching on student academic performance and satisfaction. The enhanced requirements focused on increased faculty communication, subject-matter expertise, discipline mentoring, immediate assistance, and relationship building. Researchers compared student performance and satisfaction in courses taught under regular requirements with those …

Peer Mentoring Effect On Student Satisfaction At A Two-Year Institution, Lori Scribner

USF Tampa Graduate Theses and Dissertations

Student satisfaction has been linked to student persistence with higher retention rates (Edens, 2012). A correlation has been established linking academics, social integration, and retention (Collings, Swanson, & Watkins, 2014). Peer mentoring contributes to student satisfaction by helping students adapt to the culture of the institution. Peer mentoring is a way to help with social integration. Mentoring connects academic integration, social integration, and goal commitment (Collings et al., 2014). A research study examined the relationship between a peer mentoring intervention and student satisfaction with a private two-year higher education institution. The purpose was to answer the following question: Did the …

How Do You Like Me Now? Social Media Bridging The Distance In Online Education, Lee Heller

Theses and Dissertations

Distance education has disrupted our educational norm, with students taking more online courses than ever before. Some research has assumed that online students experience a feeling of isolation, disconnect with their institution, and overall, have a diminished educational experience. During the last 10 years, another phenomenon, social media, has also experienced explosive growth, including the largest and most interwoven into modern society: Facebook.

With almost 92% of respondents in this study reporting they use Facebook daily, this study found there was statistical significance (1) between using Facebook for social use and the feelings of isolation; (2) between belonging and participating …

Student Perceptions Of Instructor Immediacy In Online Program Courses, Anthony Charles Saba

Boise State University Theses and Dissertations

The first online course was taught over 30 years ago. Over that time, instructors have primarily used text-based asynchronous communication in the online courses they teach. However, advances in technology over the last ten years have given rise to more opportunities to use new synchronous and semi-synchronous communication technologies (e.g., video, mobile and social networking technologies) in online courses. These advances in technology are likely to not only influence how instructors today communicate in the online courses they teach but ultimately influence their instructor immediacy. Instructor immediacy is the degree of psychological closeness students perceive there to be with their …

Supporting Student Connectedness And Social Satisfaction During Recess, Elizabeth Teasdale Wells

Dissertations, Masters Theses, Capstones, and Culminating Projects

This project examines the effects of how recess preparation and reflection can be focused on providing students an opportunity to connect socially and strengthen overall happiness. By investigating the role social satisfaction plays in a child’s life during recess, educators may gain knowledge about how to foster social connectedness for every child. While most studies about recess focus on a child’s level of physical activity or negative behaviors, researchers have yet to investigate recess as a place to improve a child’s well-being and social satisfaction. This study was conducted at a public elementary school through qualitative interviews and observations. Teachers, …

Interaction, Student Satisfaction, And Teacher Time Investment In Online High School Courses, Chad A. Turley

Theses and Dissertations

This case study explores what differences exist between two online course models by investigating the results of a student end-of-course evaluation survey and teacher communication logs in two online high school courses. The two course models were designed with different types and levels of interaction, one with high levels of student content interaction, the second with high levels of student-content and student-teacher interaction. The majority of research on interaction in online learning has been conducted with adult learners at the university level. There is far less literature focusing on K-12 online learning while investigating interaction, student satisfaction, and teacher time …

Unpacking The Influence Of Online Students’ Perceived Course Satisfaction/Dissatisfaction On Their Performance, Firm Faith Watson, Debra Ferdinand-James

Firm Faith Watson

Creating A Positive Atmosphere In Online Courses: Student Ratings Of Affective Variables In Teacher Education Courses, Sarah Hamsher, Cynthia A. Dieterich

Education Faculty Publications

Instructors in higher education have to work to create a positive atmosphere. Yet, the behaviors instructors must exhibit to create such an atmosphere are different for online courses than face-toface (F2F) courses. The current study surveyed graduate and undergraduate students in a teacher education program to identify which affective variables identified in academic literature for creating a positive online atmosphere are most and least important. The results of this study suggest undergraduate and graduate students rank logistical behaviors (e.g., clearly described directions and expectations, constructive feedback) as most important and emotional-relational behaviors (e.g., interpersonal relationships, humor related to content) as …

Quality Function Deployment And Proactive Quality Techniques Applied To University Lectures To Improve Student Feedback, Kenneth Witcher, Elena Navarro, Beverly Wood, Ian Mcandrew

Publications

Lecturing and instruction to students at university has traditionally been based on qualifications, experience and position of academics within ones department or college. The higher the level and more advanced the subject then the most experienced lecturers are traditionally selected for that task. Visiting lecturers are never asked to teach basic mathematics or science, they are to share their experience and enlighten the students from a vast knowledge and history. This paper reviews and discusses Kano’s model with Quality Function Deployment related to customer satisfaction and compares if the traditional approach is in keeping with university practice. Furthermore, it argues …

Course Difficulty And Its Association With Student Perceptions Of Teaching And Learning--Research, Amanda Joyce

Kentucky Journal of Excellence in College Teaching and Learning

Grade inflation has long been an issue in academia, and with this comes the concern that instructors will feel pressured to inflate grades in order to improve student evaluations of their teaching. Many historical studies have demonstrated associations between higher grades and higher teaching evaluations. The purpose of this investigation was to determine the relationship between high grades and high teaching evaluations, and their association with other indicators of course difficulty. Anonymous, end-of-semester, teaching evaluations were collected from 156 studentsin 6 sections of 3 unique courses in the Psychology department of a large Southeastern University between 2011 and 2014. Students …

Measuring Student Satisfaction In Online Mathematics Courses -- Research, Antoinette Davis

Kentucky Journal of Excellence in College Teaching and Learning

For many years, various colleges and universities have found it difficult to measure student satisfaction in online courses. This study examined the growth of math courses that are delivered in the online format. This study looks to address the gaps in the research literature concerning online, hybrid, and traditional education. In particular, it is the intention of this study to investigate satisfaction and its effect on the performance of students as a result of enrolling in online mathematics courses. Many researchers have sought to find ways to determine student satisfaction in online courses. Satisfaction and performance in distance education have …

Self-Efficacy And The Interaction Model As Predictors Of Student Satisfaction And Perceived Learning In Online Learning Environments, Emtinan Alqurashi

Electronic Theses and Dissertations

This study aimed to explore the relationship between four predictor variables (online learning self-efficacy, learner-content interaction, learner-instructor interaction, and learner-learner interaction) and student satisfaction and perceived learning. The purpose of this study was to investigate the extent to which the four variables are predictive of student satisfaction and perceived learning. A total of 167 students completed the survey; the survey assessed self-efficacy for completing an online course, interaction with the content, interaction with the course instructor, interaction with other students, student satisfaction, and perceived learning within an online learning environment. The independent variables were self-efficacy, learner-content interaction, learner-instructor interaction, and …

Integrating Lecture And Laboratory In Health Sciences Courses Improves Student Satisfaction And Performance, Kevin E. Finn, Kathleen Fitzpatrick, Zi Yan

Health Sciences Faculty Publications

Students often struggle in introductory health sciences courses; some students have difficulty in upper level classes. To address this, we converted three lecture/lab courses, traditional firstyear Anatomy and Physiology (A&P I), upper level Biomechanics, and upper level Microbiology to an integrated studio model. We used the Student Assessment of Learning Gains perceptual survey to assess student and instructor reactions to the change and analyzed rates of unsatisfactory grades and quiz performance. Reaction (220 students, 15 instructors) to the new model was highly positive, and performance improvement was seen. Student perceptions were consistent across courses and agreed closely with instructor perceptions. …

Applying Technology To Improve Student Learning Outcomes In Dynamics Course, Mileta Tomovic, Cynthia Tomovic, Vukica M. Jovanovic, Cheng Y. Lin, Nan Yao

Engineering Technology Faculty Publications

Motivating and stimulating students to learn material in required core engineering courses is difficult and yet essential in assuring student success. Traditional methods of teaching and learning need to be reconsidered and modified to meet student expectations and their continuously evolving ways of interaction with technology and social networks. Numerous faculty have been experimenting with various approaches which are taking advantages of both technology and student interaction with technology, with various degrees of success. In this paper authors present another comprehensive method applied in teaching/learning of core engineering mechanics course. It has been observed over a long period of time …

Factors Contributing To Counselor Education Doctoral Students’ Satisfaction With Their Dissertation Chairperson, Cheryl Neale-Mcfall, Christine A. Ward

Cheryl Neale-McFall

The relationship between doctoral students and their chairpersons has been linked to students’ successful completion of their dissertations and programs of study. When students fail to complete their degrees, there is a rise in attrition rates, and both programs and students suffer. The current study, based on a survey developed by the first author, was based on previous literature and themes generalized from a qualitative pilot study of recent counseling doctoral graduates regarding the selection of a dissertation chairperson. The purpose of this study was to examine factors used by students to select their chairperson and behaviors exhibited by chairpersons …