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Professional Development

2018

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Articles 1 - 30 of 51

Full-Text Articles in Education

Lived Experience Of Newly Appointed Assistant Principals Who Receive Executive Leadership Coaching, Scott Townsend Dec 2018

Lived Experience Of Newly Appointed Assistant Principals Who Receive Executive Leadership Coaching, Scott Townsend

Doctor of Education in Educational Leadership Dissertations

The purpose of this qualitative phenomenographic study was to understand how leadership coaching supported personal growth for new assistant principals. Newly appointed assistant principals from a suburban school district outside metro Atlanta, Georgia were interviewed as part of a professional development model which incorporated leadership coaching into the support mechanisms for new administrators. The professional development model, known as a leadership academy, was instituted by the school district and comprised of multiple learning opportunities of which leadership coaching was one component. This study gathered perceptions of newly appointed assistant principals regarding their perceptions of the effectiveness of leadership coaching and …


Uncovering And Responding To The Professional Development Needs Of Afterschool Program Leaders Across Rural Nebraska, Kimberly K. Larson Dec 2018

Uncovering And Responding To The Professional Development Needs Of Afterschool Program Leaders Across Rural Nebraska, Kimberly K. Larson

Department of Teaching, Learning, and Teacher Education: Dissertations, Theses, and Student Research

An effective state-level professional development system designed for Nebraska 21stCentury Community Learning Centers (21stCCLC) program leaders should consider both the unique characteristics of the program leaders themselves, as well as the rural communities where the afterschool programs are implemented. Some of these differentiating characteristics include background of the program leader and their years of experience, the size of the community, availability of staff and frequency of staff turnover, availability of potential community partners, and the quality of the relationship with the school administration and teachers where the afterschool program is implemented. Ultimately, the state-level system must …


Delphi Study Identifying Future Technical Competencies For Architecture And Construction Educators, Jon Richard Jones Dec 2018

Delphi Study Identifying Future Technical Competencies For Architecture And Construction Educators, Jon Richard Jones

Graduate Theses and Dissertations

The purpose of this modified Delphi study was to identify the dominant technical competencies needed to effectively teach architecture and construction at the secondary and post-secondary level and to determine if there are differences of opinion among educators, recent graduates and business and industry personnel as to what those competencies should be.

At the time of publication, the menu of technical workshops offered by the Kansas Center for Career and Technical Education (KCCTE) was determined by the workshop administrator and the director of the KCCTE. To ensure that these workshops provide instructors with the knowledge and skills that align with …


How Do Instructional Coaches Support The Adult Development Of Teachers, Amanda Carol Linn Dec 2018

How Do Instructional Coaches Support The Adult Development Of Teachers, Amanda Carol Linn

Graduate Theses and Dissertations

This case study focused on five Instructional Coaches working in public high schools. The intent of this study was to determine how these Coaches support the adult development of teachers. Three themes emerged from this study: 1) ambiguity regarding the role of Instructional Coaches impacts the performance of Coaches and the adult learners they support, 2) Instructional Coaches struggle to balance the work of supporting adult learners with tasks unrelated to supporting adult learners, and 3) preparation and ongoing professional development for Instructional Coaches is inconsistent in content and frequency.


Professional Learning Through Professional Learning Communities, Mentorship, And Shared Leadership, Stephen Juracka Dec 2018

Professional Learning Through Professional Learning Communities, Mentorship, And Shared Leadership, Stephen Juracka

Dissertations

ABSTRACT

This Policy Advocacy paper focuses on expanding the District ABC Staff Development policy to include Drago-Severson’s (2009) pillars of adult learning. Research indicates the inclusion of a mentorship program, professional learning communities, and teacher leadership opportunities, will increase teacher collaboration, engagement, and professional capacities. There are significant educational, economic, political, social, legal and moral implications associated with the proposed staff development policy. Additionally, the staff development policy requires careful planning, implementation, and assessment, as will be addressed in this Policy Advocacy paper.


A Case Study Of A Technical College's Faculty Perceptions Regarding The Value Of Professional Development Activities, Kermelle D. Hensley Dec 2018

A Case Study Of A Technical College's Faculty Perceptions Regarding The Value Of Professional Development Activities, Kermelle D. Hensley

Theses and Dissertations

The purpose of this qualitative research study was to investigate technical college faculty members' perceptions of the professional development. Most of the literature was focused on four-year higher educational institutions. For the purposes of this qualitative case study, the researcher addressed the limited amount in the literature about professional development in two-year technical colleges. The researcher investigated faculty perceptions concerning the usefulness of professional development in a two-year higher education institution through survey research design with 8 participants. The main themes were 1) technical college faculty desired professional development; 2) technical college faculty needed for follow up from the professional …


A Case Study Of Professional Development Activities That Foster A Biblical Worldview In K-8 Christian School Teachers, Tanya R. Mooney Nov 2018

A Case Study Of Professional Development Activities That Foster A Biblical Worldview In K-8 Christian School Teachers, Tanya R. Mooney

Doctoral Dissertations and Projects

The purpose of this collective case study was to explore professional development (PD) activities that fostered a biblical worldview (BW) in K-8 Christian school teachers. The theory guiding this study was Fowler’s (1995) faith development theory (FDT), as this theory provided an understanding of the transformational process which Christian teachers undergo as faith develops throughout their lives. BW development compared to faith development because of the transformation that occurred in pedagogical practices. Twelve K-8 Christian school teachers in Arizona were selected for this study using criterion sampling. Each participant was a K-8 Christian school educator, was a born-again believer, and …


The Cs Teacher Evaluation Model: Exploring Teacher And School Leader Perceptions And A Model For Improving Teacher And Student Growth, Mustafa Icel Oct 2018

The Cs Teacher Evaluation Model: Exploring Teacher And School Leader Perceptions And A Model For Improving Teacher And Student Growth, Mustafa Icel

Dissertations

This study investigated the teacher evaluation model used by Concept-managed charter schools. The STEM-focused, college preparatory Concept Schools is a management company that manages 31 charter schools in seven different states in the U.S. The Concept Schools (CS) teacher evaluation model was based on the Danielson Framework and has been used in all CS-managed schools since 2011. This dissertation used data from three years of consecutive teacher evaluations scores to create a predicting model for K-12 school districts. The model analyzed an individual teacher’s performance growth and predicts future performance. The study used both qualitative and quantitative methods. The researcher …


Thinking Maths: Learning Impact Fund Evaluation Report: Addendum To The Evaluation Report, Katherine Dix, Hilary Hollingsworth, Toby Carslake Sep 2018

Thinking Maths: Learning Impact Fund Evaluation Report: Addendum To The Evaluation Report, Katherine Dix, Hilary Hollingsworth, Toby Carslake

Dr Hilary Hollingsworth

Thinking Maths is a three-term structured professional learning program for Years 6 - 9 mathematics teachers to engage middle school students’ mathematics learning. The Thinking Maths program has been developed by the South Australian Department for Education based on its Teaching for Effective Learning (TfEL) Framework. The program aims to address a significant drop in students’ mathematics performance in NAPLAN from Years 7 to Year 9. Thinking Maths supports teachers to improve students’ learning of mathematical content during the transition between Primary and Secondary school. Years 6 - 9 teachers participate in five professional learning days at 4 - 5 …


Thinking Maths: Learning Impact Fund Evaluation Report: Evaluation Report And Executive Summary, Katherine Dix, Hilary Hollingsworth, Toby Carslake Sep 2018

Thinking Maths: Learning Impact Fund Evaluation Report: Evaluation Report And Executive Summary, Katherine Dix, Hilary Hollingsworth, Toby Carslake

Dr Hilary Hollingsworth

Thinking Maths is a three-term structured professional learning program for Years 6 - 9 mathematics teachers to engage middle school students’ mathematics learning. The Thinking Maths program has been developed by the South Australian Department for Education based on its Teaching for Effective Learning (TfEL) Framework. The program aims to address a significant drop in students’ mathematics performance in NAPLAN from Years 7 to Year 9. Thinking Maths supports teachers to improve students’ learning of mathematical content during the transition between Primary and Secondary school. Years 6 - 9 teachers participate in five professional learning days at 4 - 5 …


Thinking Maths: Learning Impact Fund Evaluation Report: Addendum To The Evaluation Report, Katherine Dix, Hilary Hollingsworth, Toby Carslake Sep 2018

Thinking Maths: Learning Impact Fund Evaluation Report: Addendum To The Evaluation Report, Katherine Dix, Hilary Hollingsworth, Toby Carslake

Dr Katherine Dix

Thinking Maths is a three-term structured professional learning program for Years 6 - 9 mathematics teachers to engage middle school students’ mathematics learning. The Thinking Maths program has been developed by the South Australian Department for Education based on its Teaching for Effective Learning (TfEL) Framework. The program aims to address a significant drop in students’ mathematics performance in NAPLAN from Years 7 to Year 9. Thinking Maths supports teachers to improve students’ learning of mathematical content during the transition between Primary and Secondary school. Years 6 - 9 teachers participate in five professional learning days at 4 - 5 …


Thinking Maths: Learning Impact Fund Evaluation Report: Evaluation Report And Executive Summary, Katherine Dix, Hilary Hollingsworth, Toby Carslake Sep 2018

Thinking Maths: Learning Impact Fund Evaluation Report: Evaluation Report And Executive Summary, Katherine Dix, Hilary Hollingsworth, Toby Carslake

Dr Katherine Dix

Thinking Maths is a three-term structured professional learning program for Years 6 - 9 mathematics teachers to engage middle school students’ mathematics learning. The Thinking Maths program has been developed by the South Australian Department for Education based on its Teaching for Effective Learning (TfEL) Framework. The program aims to address a significant drop in students’ mathematics performance in NAPLAN from Years 7 to Year 9. Thinking Maths supports teachers to improve students’ learning of mathematical content during the transition between Primary and Secondary school. Years 6 - 9 teachers participate in five professional learning days at 4 - 5 …


Thinking Maths: Learning Impact Fund Evaluation Report: Evaluation Report And Executive Summary, Katherine Dix, Hilary Hollingsworth, Toby Carslake Sep 2018

Thinking Maths: Learning Impact Fund Evaluation Report: Evaluation Report And Executive Summary, Katherine Dix, Hilary Hollingsworth, Toby Carslake

Literacy and Numeracy

Thinking Maths is a three-term structured professional learning program for Years 6 - 9 mathematics teachers to engage middle school students’ mathematics learning. The Thinking Maths program has been developed by the South Australian Department for Education based on its Teaching for Effective Learning (TfEL) Framework. The program aims to address a significant drop in students’ mathematics performance in NAPLAN from Years 7 to Year 9. Thinking Maths supports teachers to improve students’ learning of mathematical content during the transition between Primary and Secondary school. Years 6 - 9 teachers participate in five professional learning days at 4 - 5 …


Thinking Maths: Learning Impact Fund Evaluation Report: Addendum To The Evaluation Report, Katherine Dix, Hilary Hollingsworth, Toby Carslake Sep 2018

Thinking Maths: Learning Impact Fund Evaluation Report: Addendum To The Evaluation Report, Katherine Dix, Hilary Hollingsworth, Toby Carslake

Literacy and Numeracy

Thinking Maths is a three-term structured professional learning program for Years 6 - 9 mathematics teachers to engage middle school students’ mathematics learning. The Thinking Maths program has been developed by the South Australian Department for Education based on its Teaching for Effective Learning (TfEL) Framework. The program aims to address a significant drop in students’ mathematics performance in NAPLAN from Years 7 to Year 9. Thinking Maths supports teachers to improve students’ learning of mathematical content during the transition between Primary and Secondary school. Years 6 - 9 teachers participate in five professional learning days at 4 - 5 …


Effect Of Professional Development And Follow-Up Support Through Coaching Emails On Secondary English Teachers' Sense Of Efficacy In Implementing Mentor Text Instruction, Ann-Marie Morgan Aug 2018

Effect Of Professional Development And Follow-Up Support Through Coaching Emails On Secondary English Teachers' Sense Of Efficacy In Implementing Mentor Text Instruction, Ann-Marie Morgan

Doctoral Dissertations and Projects

Beyond rigorous reading instruction in America’s high schools, writing instruction in the 21st century must be addressed if students will be equipped with the critical thinking skills they need to be successful. Teachers, however, need training in implementing innovative methods in writing instruction to effect change in student achievement. This quantitative, quasi-experimental study attempted to determine what effect professional development through in-person training and follow-up support through coaching emails have on teachers’ perceived self-efficacy in implementing mentor text instruction for writing. Data were collected from 9 teachers who attended a 2-hour professional development session on strategies for using mentor texts. …


Investigating Transformation: An Exploratory Study Of Perceptions And Lived Experiences Of Graduate Teaching Assistants, Christina M. Partin Jul 2018

Investigating Transformation: An Exploratory Study Of Perceptions And Lived Experiences Of Graduate Teaching Assistants, Christina M. Partin

USF Tampa Graduate Theses and Dissertations

Graduate teaching assistants (GTAs) are becoming increasingly responsible for undergraduate instruction in the landscape of higher education. These experiences may serve as a pipeline for career readiness and success in faculty positions. Yet, the experiences of graduate teaching assistants are largely unexplored. This study describes the perceptons and experiences of a selected sample of GTAs, including their perceptions of available support, and the role of that support in navigating potential disorienting dilemmas.

Existing literature suggests that disorienting dilemmas lead to transformative experiences through an internal process of critical self-reflection, but neglects the possibility of differential outcomes to disorienting dilemmas. Further, …


Language Matters: Developing Educators’ Expertise For English Learners In Linguistically Diverse Communities, Amy J. Heineke, Aimee Papola-Ellis, Kristin J. Davin, Sarah Cohen, Amanda Roudebush, Beth Wright-Costello, Carol Fendt Jul 2018

Language Matters: Developing Educators’ Expertise For English Learners In Linguistically Diverse Communities, Amy J. Heineke, Aimee Papola-Ellis, Kristin J. Davin, Sarah Cohen, Amanda Roudebush, Beth Wright-Costello, Carol Fendt

Education: School of Education Faculty Publications and Other Works

The population of English learners (ELs) continues to grow in schools across the United States and around the world. In this article, we share one urban university’s collaborative approach to building educational capacity for cultural and linguistic diversity through professional development efforts that brought together stakeholders from classrooms, schools, communities, and districts. This grant-funded project aimed to build educator expertise to effectively support and positively influence students’ language development and disciplinary learning. Grounded in sociocultural theory, we used an apprenticeship framework of teacher development, strategically planning and implementing collaborative capacity building efforts to foster learning across individual, interpersonal, and institutional …


Technology Competency Within The Non-Traditional Preservice Teacher Candidate Population: Survey Results, Marilyn Lanier, Cynthia B. Wooten, Noran L. Moffett, Tanya M. Hudson Jul 2018

Technology Competency Within The Non-Traditional Preservice Teacher Candidate Population: Survey Results, Marilyn Lanier, Cynthia B. Wooten, Noran L. Moffett, Tanya M. Hudson

Journal of Research Initiatives

This study utilized action research with quantitative data analysis to investigate the personal technological skills and use of web-based applications of nontraditional teacher candidates enrolled in elementary education courses at a Historically Black College/University (HBCU) in the southeastern section of the USA. The goal was to gain a better understanding of the technological challenges encountered by non-traditional candidates and to determine how technology can inform instructional delivery of curriculum to improve this population’s representation, expression, and engagement of learning outcomes. Data were collected through an anonymous electronic survey distributed to each student enrolled in the elementary education courses. A total …


Supporting Intermediate Teachers' Implementation Of The Ngss Through A Collaboration Based On Mutuality, Elisha Nichole Swanson Jun 2018

Supporting Intermediate Teachers' Implementation Of The Ngss Through A Collaboration Based On Mutuality, Elisha Nichole Swanson

Theses and Dissertations

The Next Generation Science Standards (NGSS) are based on a wealth of research on science education and student learning and written by a range of experts from relevant fields. This study is significant and timely, given the recent release of these standards which are designed to build a scientifically literate and productive society. The potential impact on K-12 students rests on the shoulders of educational professionals in the schools. The elementary level presents a unique set of challenges for quality science instruction, implicating a need for classroom support to address limiting factors. The scope of the study is narrow; a …


Job Satisfaction And Self-Efficacy Score Differences In General And Special Education Teachers As Measured By The Job Satisfaction Survey And Teachers' Sense Of Efficacy Scale, Angela Alford Jun 2018

Job Satisfaction And Self-Efficacy Score Differences In General And Special Education Teachers As Measured By The Job Satisfaction Survey And Teachers' Sense Of Efficacy Scale, Angela Alford

Doctoral Dissertations and Projects

Teacher turn over has been a concern over the last 30 years in the United States. The implementation of No Child Left Behind Act in 2002 impacted the accountability of teachers. This quantitative, correlation study endeavors to determine the relationship between teacher self-efficacy and job satisfaction. Within this study, teachers of a Title I school in the largest school district in a southern state were surveyed via hard copy. The Tschannen-Moran instrument, Teachers’ Sense of Efficacy Scale (2001), was used to identify three subscales: student engagement, instructional strategies, and classroom management. The Job Satisfaction Survey collected participants’ general satisfaction by …


Pre-Service Teacher Perceptions And Knowledge Regarding Professional Development: Implications For Teacher Preparation Programs, Maria B. Peterson-Ahmad Ph.D., Katrina A. Hovey Ph.D., Pamela K. Peak Ph.D. Jun 2018

Pre-Service Teacher Perceptions And Knowledge Regarding Professional Development: Implications For Teacher Preparation Programs, Maria B. Peterson-Ahmad Ph.D., Katrina A. Hovey Ph.D., Pamela K. Peak Ph.D.

The Journal of Special Education Apprenticeship

This research study discusses results from a mixed-methods study of N=164 pre-service teachers’ perceptions of and involvement in professional related activities and organizations related to students with special needs. Results found similarities between special education and general education certification seekers perceptions of beneficial training topics and perceived roadblocks to professional development participation. Since the job-related duties of teachers is vast and attrition rates of highly qualified special education teachers indicate that they leave the classroom at approximately twice the rate of their general education counterparts (Mitchell & Arnold, 2004), suggestions for increased training and professional opportunities are discussed specific to …


An Analysis Of Adult Educators’ Experiences With Professional Development Activities, Robbie Scott Cornelius May 2018

An Analysis Of Adult Educators’ Experiences With Professional Development Activities, Robbie Scott Cornelius

Graduate Theses and Dissertations

This study was designed to explore Adult Basic Education (ABE), Adult Secondary Education (ASE), and English as a Second Language (ESL) teachers’ experiences with professional development. The study sought to determine whether adult learning principles were evident in the facilitation of professional development activities. The study instrument was administered online to members of the Coalition on Adult Basic Education (COABE), with a total of n=348 respondents to the survey. The survey consisted of demographic questions, questions related to professional development experiences, and an open response question. The majority of respondents were teachers/instructors (n=232, 66.7%), held a master’s degree (n=187, 54.4%), …


The Effect Of An Adult Esl Project-Based Literacy Training On Teacher Practice, Rachel Lynn Gerner May 2018

The Effect Of An Adult Esl Project-Based Literacy Training On Teacher Practice, Rachel Lynn Gerner

Graduate Theses and Dissertations

This case study evaluates the effectiveness of a project-based learning professional development training conducted at a literacy center for nine ESL teachers who are working in a workforce literacy environment. The researcher investigated principles of andragogy in the training and examined whether participants implemented the content of the training in their teaching environments via observation, self-reported answers on a questionnaire, individual interviews, and a focus group. There was no direct follow-up after six weeks of the training. The findings of the study indicate that none of the teachers implemented project-based learning in their teaching environment directly following the professional development …


Principal Engagement In The Professional Development Process: The Identification Of Barriers, Resources, And Supports, Michael John Koonce May 2018

Principal Engagement In The Professional Development Process: The Identification Of Barriers, Resources, And Supports, Michael John Koonce

Graduate Theses and Dissertations

The purpose of this study was to identify factors that served as barriers to principal engagement in the professional development process and identify what resources or supports were needed to increase engagement levels. For the purpose of this study, the professional development process included the identification of the professional learning needs of teachers on an ongoing and annual basis and the evaluation of the effectiveness of the professional development that has been provided. This study used a qualitative approach to examine principal engagement in the professional development process throughout a large geographic area in the Midwest. 20 principals were purposefully …


Unpacking Teacher Practice Through A Moves-Based Formative Assessment Framework Using Video-Based Cycles Of Inquiry, Brent Duckor, Carrie Holmberg Apr 2018

Unpacking Teacher Practice Through A Moves-Based Formative Assessment Framework Using Video-Based Cycles Of Inquiry, Brent Duckor, Carrie Holmberg

Faculty Publications

Research has shown for over a decade that teachers who engage in formative assessment (FA) practices may have the most powerful impact on student learning (Black & Wiliam, 1998; Hattie, 2012). Yet less is known about the development of teachers’ knowledge and use of formative assessment as they plan, enact, and reflect on their questioning practices. Our qualitative case study focuses on how in-service middle school math teachers take up three specific moves (Author A, 2014) associated with formative assessment practice as as part of a video-based cycle of inquiry project. The study found focusing participants’ planning and reflection through …


Inquiry-Based Professional Development: How Did The Activities In The Mississippi Rivers Institute Affect Participant Confidence In Teaching Environmental Education?, Sara Robertson Apr 2018

Inquiry-Based Professional Development: How Did The Activities In The Mississippi Rivers Institute Affect Participant Confidence In Teaching Environmental Education?, Sara Robertson

School of Education and Leadership Student Capstone Projects

The research question addressed in this project was, how did the activities in the Mississippi Rivers Institute affect participant confidence in teaching environmental education? These areas were: (a) river and watershed inquiry; (b) use of science notebooks in the classroom; (c) forest inquiry; (d) macroinvertebrate inquiry; (e) geology inquiry; (f) engineering activities; and (g) an overall comfort-ability level with using inquiry in the classroom. It documents the creation of the Rivers Institute as an effective professional development opportunity for educators. The author reviews the literature available on the best practices in environmental education professional development and she describes the success …


Educator Perceptions Of Gifted English Language Learners, Michelle C. Lynch Apr 2018

Educator Perceptions Of Gifted English Language Learners, Michelle C. Lynch

Masters Theses & Specialist Projects

This paper explores educator perceptions of gifted and talented (GT) English language (ELL) students. This study identifies barriers for identification and service for GT/ELL students and highlights ways to support students through current efforts for students who fit these criteria. Educators from two elementary schools were interviewed in this qualitative study. The schools were chosen due to their high population of ELL students. The roles of professional development (PD) and best practices for identification of underrepresented students are discussed. Five main themes emerged from interviews of educators that work with GT/ELL students. The themes are obstacles, perception, referral, professional development, …


Changes In Teacher Thinking And Action In Response To The Next Generation Science Standards, Angela R. Bowden Mar 2018

Changes In Teacher Thinking And Action In Response To The Next Generation Science Standards, Angela R. Bowden

Theses and Dissertations

This study examined the role of K-12 science teachers’ understandings and perceptions of the Next Generation Science Standards, implementation of the new standards in the classroom, and potential barriers to implementation as reform stakeholders had envisioned. Grounded in the relevant literature and working from the Teacher-Centered System Reform framework, this study employed a quantitative approach to data collection. The TCSR Model framed this study by linking teachers’ demographic and professional profile, teaching experience, professional development, district-level, school-level, and classroom-level contexts and illuminates the dynamic effect the factors have on teachers’ thinking and their practice. The study recognizes teachers’ knowledge and …


Developing Teachers’ Funds Of Knowledge Of Diverse At-Risk Adolescents Through Young Adult Literature., Paula Greathouse, Joan Kaywell Mar 2018

Developing Teachers’ Funds Of Knowledge Of Diverse At-Risk Adolescents Through Young Adult Literature., Paula Greathouse, Joan Kaywell

National Youth Advocacy and Resilience Conference

If teachers want to be successful in reaching and teaching all learners, the development of funds of knowledge must continue throughout an entire teacher’s career, as classroom demographics are continually changing. In this session we spotlight the reading of YA literature to develop teachers’ funds of knowledge of diverse at-risk adolescents and how this experience can lead to culturally relevant pedagogies.


Changed Perceptions Of Teachers And Administrators On Professional Development After Implementation Of A One-To-One Technology Initiative, Tara Ashley Roberts Feb 2018

Changed Perceptions Of Teachers And Administrators On Professional Development After Implementation Of A One-To-One Technology Initiative, Tara Ashley Roberts

Dissertations

As technology prices continue to decline, access to devices has become less of a barrier, and public schools are able to implement one-to-one initiatives easier (Ruggiero & Mong, 2015; U.S. Department of Education [USDOE], 2016; Zheng, Warschauer, Lin, & Chang, 2016). It has become vital to support teachers in the area of professional development, but oftentimes these programs have failed to prepare teachers for technology integration (Hunter, 2015; USDOE, 2016). The purpose of this study was to identify key aspects of professional development teachers and administrators have found to be of the utmost value when implementing a one-to-one initiative to …