Education Commons^™

A Career In Tour Guiding: A Case Study Of Dublin, Ireland, Detta Melia

Conference papers

Tourist guides are the essential interface between a tourism destination and its visitors, and are very much responsible for the overall impression of the destination and satisfaction offered. However, of the small amount of literature published, very few studies have asked tourist guides their views and opinions, or have built up a profile of the tourist guide. This paper attempts to redress the balance. This study, concentrating on professional tourist guides in Dublin, Ireland.

Potential threats and challenges to the future of the industry are explored, particularly threats from unqualified guides and from the introduction of information technology (IT). Primary …

An Investigation Into The Development And Progressive Adaptation Of Graduate Attributes In Tourism Programmes, Louise Bellew, Odette Gabaudan

Articles

As higher education institutes are embracing the notion of graduate attributes, it has become highly desirable to embed these attributes within programmes. This study proposes to investigate students’ views of recently identified graduate attributes in the Dublin Institute of Technology (Ireland), and how they perceive their development and application in their tourism programme. The study supports the idea of the importance of placement in the progressive adaptation of learning and in translating the conception of attributes. While students strongly believe that graduate attributes are developed through the placement experience, it is equally important to embed and strengthen the visibility of …

Investigating The Views Of Students To On-Campus Catering In A Third Level Educational Institution, Gereva Hackett, Detta Melia

Conference papers

The overall aim of this study was to investigate the views of students to on-campus catering, student preferences with food and to gather information and opinions on the current catering provision in a large third level educational institution. The survey sought to acertain factors influencing the type of food eaten by students, the type of establishments frequented for food, spend trends, how far students would walk to purchase food, the meal most frequently purchased during the college day, and factors important to students when eating out while at college. A questionnaire was administered to all students.

A comprehensive investigation of …

Surveying Labour Market Trends: A Demand And Supply Analysis Of The Quantity Surveying Profession In Ireland, Roisin Murphy

Conference papers

The construction and property sectors in Ireland have undergone significant change over the past decade. From a period of sustained growth in output and employment to a recession returning to the current period of expansion. While the cyclical nature of the sector and consequential impact on the labour market is widely recognized, the impact on the quantity surveying profession specifically is comparatively less well evidenced. A widespread survey of employers was undertaken to ascertain recent employment trends and likely future demand for quantity surveyors. At the same time an analysis of current enrolments on surveying programmes across the country provided …

School Of Culinary Arts & Food Technology Autumn Newsletter 2016, James Peter Murphy

Other resources

The School of Culinary Arts & Food Technology - Autumn Newsletter captured the many events, research, awards, significant contributions and special activities which the students and staff members of the school have successfully completed leading up to the Autumn period of 2016.

Careers In Culinary Arts, James Peter Murphy

Conference papers

The purpose of this presentation was to give individuals interested in pursuing a career in culinary arts the advice and access to education surrounding this field. Culinary arts covers the multidisciplinary field and areas of practice and study which includes culinary performing arts (cooking), gastronomy (food studies), bakery and pastry arts, food and beverage studies (bar, restaurant, barista), wine studies , food product development and health, hygiene and nutrition. So many individuals have come into this industry and gained local, national and international success.

Poitín – A Spirit Of Rebellion And Inspiration, James Peter Murphy

Conference papers

Abstract: Poitín is Ireland’s most ancient spirit distilled in rural locations for many centuries, its dark and chequered history continues to intrigue tourists and people alike, often referred to as Ireland’s Mescal, Cachaca or Grappa. This drink which preserved many rural communities and saved them from falling into poverty, driven underground for over 300 years it is making a significant comeback. This paper will explore the evolution of this ancient Irish spirit from its earliest mentions to its modern day popularity in the world of distilled spirits. Poitín is history in a bottle it is inextricably woven into the fabric …

Service, Sale And Marketing Of Alcohol For The Tourism, Hospitality And Retail Industries, James Peter Murphy

Conference papers

The responsible service, sale and marketing of alcohol for the tourism, hospitality and retail industries is crucial those working in the tourism, hospitality, culinary arts and retail industries including those in supervisory and management positions. This presentation explored a wide range of topics associated with sale and service of alcohol in these inter-related industries. Its aim was to provide attendees with a greater awareness of the effects of alcohol, and of their moral and legal obligations to act responsibly when supplying alcohol beverages or when dealing with alcohol misuse in their respective workplace. This presentation was also created to coincide …

Overcoming Fraud & Dishonesty In The Hospitality Industry, James Peter Murphy

Conference papers

The licensed industry is an increasingly competitive market place, many bars have responded by empowering staff and undertaking structural and management reforms in recent years. Undoubtedly, these changes have significantly raised the levels of customer service and enhanced customer satisfaction. Paradoxically these changes, combined with the responsibilities allocated to bar staff and management to supervise and manage bars with autonomous control have created more fertile conditions, scope and opportunity for dishonest actions by staff members.

The way licensed premises approach the issue of staff fraud is changing in response to the increased risk. Many bars have historically been anxious to …

Profile Of Business In The Traditional Design Sectors, Con Kennedy

Reports

This research report illustrates the findings form the “Profile of Business in the Traditional Design Sectors”. This research was commissioned by the Design and Crafts Council of Ireland as part of the Year of Irish Design (ID1025) which is supported by the Department of Jobs, Enterprise and Innovation and was under taken on their behalf by Con Kennedy. The aim of this research is to develop an understanding of the size, location and demographic of design practices and business in the Republic of Ireland. For the purpose of this report, the agreed sectors and design sectors to research were: • …

Communication Practices In Technology Companies., Ruth Casey, Marc Gallagher

Teaching Fellowships

It is contended that the skills or competencies that are required of business graduates by technology companies, range from the ability to communicate complex information about global issues in ways that are accessible to and connect with the general public, to problem-solving and project-based interaction. This represents a shift in the type of communication practice that now characterises the technology company, with its main focus on “agile” frameworks of teamwork. This report examines the context for this development, and explores the role of assessment and pedagogy in preparing the student for these communication competencies, from the perspective of the technology …

Supporting Sustainability Through Developing A Learning Network Among Traditional Food Producers: Applications Of Action Learning, Paul Coughlan, David Coghlan, Denise O'Leary, Clare Rigg, Doireann Barrett

Articles

Purpose: The chapter describes and reflects upon an EU-funded research initiative, TRADEIT, which has attempted to develop a learning network among European traditional food producers as one way of contributing to the economic sustainability of the ventures, the social sustainability of the food’s regional character, and the environmental sustainability of food production through the use of traditional methods.

Design/methodology/approach: The chapter describes TRADEIT before moving on to an exploration of learning in organizations and networks. It outlines the action learning research methodology developed and implemented to explore the development of a learning network in TRADEIT. A single case history …

Turning To Case Studies As A Mechanism For Learning In Action Learning, Denise O'Leary, Paul Coughlan, Clare Rigg, David Coghlan

Articles

Case studies are a useful means of capturing and sharing experiential knowledge by allowing researchers to explore the social, organisational and political contexts of a specific case. Although accounts of action learning are often reported using a case study approach, it is not common to see individual case studies being used as a learning practice within action learning sets. Drawing on a network action learning (NAL) project, this paper explores how the process of coaching, articulating, authoring, sharing and editing case studies provided a vehicle for learning and research within a NAL set. The intended contribution of this paper to …

Augmented Reality And The Events Curriculum: The Students' Perspective, Mary O'Rawe, Alex Gibson

Conference papers

The emergence of Augmented Reality (AR) as a ground-breaking technology has transcended both business and academic sectors. Despite its rapid rise commercially, evidence of the benefits of AR in the classroom at higher education is slower to emerge, with only a limited focus to date on its specific relationship with curriculum development and learning outcomes. To respond to the changing characteristics of the higher education learning environment, and the shift towards mobile learning (M Learning) and ubiquitous learning (U Learning), it is clear that educators should reflect these trends in curriculum design and didactic methods. This paper presents the findings …

The Concept Of 'Knowledge Creating': Re-Conceptualising The Problems Of Knowledge Transfer And Creation Processually, Conor Horan

Conference papers

How knowledge is created remains the subject of much debate (Kuhn, 1962). In fields of management, organisation studies and knowledge management, the hegemonic approach to studying the role of knowledge in management, and how it comes into being has predominantly been influenced by a knowledge transfer agenda. Recent attempts to explore a specific theory of knowledge creation (Nonaka, 1994) per se, have continued to rely on assumptions inherited from this knowledge transfer agenda. Here ‘events of transfer’ have been replaced with an emphasis on ‘events of creation’ suggesting that events of organisational knowledge creation require similar solutions to those addressing …

Education In A Technological Era: The Eu Digital Agenda Policy - More Optimistic Than Realistic?, Philomena Hanlon

Conference papers

Both the potential opportunities and risks for higher education providers in the digital education space are enormous. The EU in its policy paper The Digital Agenda for Europe (2010) sets out interalia targets for the development of the digital economy.

This paper examines The Digital Agenda for Europe (2010), focusing on Pillar VI: Enhancing digital literacy, skills & inclusion. The growth of massive open on-line courses (MOOCs) in particular have generated a lot of interest in digital education. This paper takes a broad look at the digital arena, the aforementioned Digital Agenda for Europe and other key reports on the …

Learning Theories: Epedagogical Strategies For Massive Open Online Courses (Moocs) In Higher Education, Eileen O'Donnell, Mary Sharp, Seamus Lawless, Liam O'Donnell

Books/Book Chapters

This chapter reviews various learning theories about e-pedagogical strategies for the effective use of massive open online courses (MOOCs) in higher education. E-pedagogical strategies refer to the various teaching methods or approaches used by educators when encouraging students to engage with online learning. An up-to-date broad knowledge of learning theories is required by educators to inform and inspire their teaching approaches. Before developing lesson plans, educators should have a clear idea of the learning outcomes which they hope the learners will achieve by engaging with the lessons, be they delivered on or off line. By knowing the desired learning outcomes …

An Action Plan For Implementing The Principles For Responsible Management Education In College Of Business Programme Learning Outcomes, Maeve O'Connell, Lorraine Sweeney

Teaching Fellowships

Recent corporate scandals have resulted in criticism of business schools for graduating students who put too much emphasis on shareholder value and profit maximisation but neglect the broader social and environmental context in which businesses operate. This research fellowship set out to review current literature of ethics education in third level universities and institutions to determine best practice in the area. It also set out to review the reports of the signatories of PRME (Principals for Responsible Management Education) to develop an understanding of the range of options available to the College of Business to embed principles for responsible management …

Students In Action Initiative, Theresa Ryan, Ziene Mottiar, Bernadette Quinn, Catherine Gorman, Kevin Griffin, Ruth Craggs, Deirdre Quinn

Teaching Fellowships

The Students in Action Project in the School of Hospitality Management and Tourism was established in 2012 as a way of engaging students and working with stakeholders in a destination. The overall aim of the project was to immerse students in an active collaborative learning environment within the destination to identify ways in which tourism could be enhanced. In the 2014/2015 academic year the project involved over 300 students from a variety of programmes and modules working with local stakeholders in Wexford Town. To date the project has been successful in its aims to develop staff, student and community engagement …

Technology-Enhanced Learning: Towards Providing Supports For Phd Students And Researchers In Higher Education., Eileen O'Donnell, Liam O'Donnell

Books/Book Chapters

No abstract provided.

Connected: An Enhanced Online Interface For Engagement Between Industry And Academia, David Kirk, John J. Keogh, Terry Maguire

Conference Papers

The drive for third level education institutes to engage with industry, enterprise and the community recognises their interdependence and need for continuous knowledge exchange. The extent to which students are capable of embracing their post-qualification roles, may be determined by the currency of the curriculum and work-readiness, which is informed by the context of the ‘real-worlds’ however they are shaped. Similarly, the activities that challenge industry, enterprise and the community could find support in the broad the spectrum of knowledge, skills and expertise that resides in the domain of formal education.

A key obstacle to collaboration between higher education institutes …

Investigating The Views Of Staff To On-Campus Catering In A Third Level Educational Institution, Gereva Hackett, Detta Melia

Other resources

On-campus provision and catering has become a very important part of campus life for both staff and students. The aim of this study was to investigate the views of staff to on-campus catering in a large third level educational institution. There was a response rate of 68% from all categories of staff.

A comprehensive investigation of existing trends in the food and beverage sector in general and on-campus is provided in this study analyses in a literature review.

The results of the survey concur with the secondary research of on-campus catering in the UK. The findings of this research have …

An Action Plan For Implementing Responsible Management Education In Business Schools In The Uk And Ireland, Maeve O'Connell, Lorraine Sweeney

Other resources

Recent corporate scandals have resulted in criticism of business schools for graduating students who put too much emphasis on shareholder value and profit maximisation but neglect the broader social and environmental context in which businesses operate. The Principles for Responsible Management (PRME) are a set of voluntary standards developed in 2007 under the coordination of the UN Global Compact, to address weaknesses in ethical education. This paper reviews the context of the PRME principles and UK and Irish school signatories’ approaches to implementation through a review of their reports to PRME to outline the range of options available to a …

Breaking Down Barriers To University-Business Cooperation In The University: Change Through Incentivisation, Lyndsey El Amoud, Séamus Ó’Tuama

Conference Papers

Irish universities are currently engaged in a process of shifting their reliance on state subvention as their primary source of income to one that includes developing new streams of non-exchequer funding. This scenario emerges from a long-term trend of reduced state subvention which was dramatically accelerated by the virtual collapse of the Irish economy, which required an external rescue package brokered with the European Commission, the European Central Bank and the International Monetary Fund (which became know as the Troika) from November 2010. While Ireland has officially exited this arrangement, its public finance will remain severely constrained for an extended …

Games Development Mentoring Programme, Bob Jackson

Case studies

The aim of the Games Development Mentoring programme is to provide students with access to professional advice on; workflows, project management, professional development and an awareness of current requirements in the Games industry.

The advantages of the Mentoring Programme are that it provides students with valuable access to mentoring from recognised industry experts. This real-world experience is essential in order to develop the student’s professional skills. It also inspires students and provides them with an opportunity to develop a network of professional contacts which ultimately improves their employment prospects once they graduate.

Principles And Practices Of Bar And Beverage Management, James Peter Murphy

Books/Book Chapters

Principles and Practices of Bar and Beverage Management is a comprehensive text and resource book designed to explain the latest developments and new complexities of managing modern bars - be they stand alone or part of larger institutions such as hotels and resorts.

Consumer expectations have changed, and a bar today must deliver an integrated social experience in a safe modern environment, which also offers the latest products and services in a professional and engaging fashion. Against a background of increasing competition and an increasingly sophisticated customer base, this text has been designed to support the bar and beverage skills …

The Use Of Internships As A Work Placement Option On Quantity Surveying Courses In Light Of The Current Economic Downturn In The Irish Construction Industry, Fiacra P. Mcdonnell

Other Resources

This research examines the concept of internships as a Work Placement option on undergraduate Quantity Surveying courses in light of the economic climate that prevails in Ireland at present. The Irish Construction Industry has experienced unprecedented decline over the last six years, with reduced employment prospects as a result. Graduates on construction related courses are having difficulties sourcing employment, and many feel that they are disadvantaged if they have not experienced work placement as part of their undergraduate course. The benefits of work placement as a mode of learning have been well documented, however this study explores work placement on …

Sensitivity Studies Of A Low Temperature Low Approach Direct Cooling Tower For Building Radiant Cooling Systems, Medhi Nasrabadi, Donal Finn, Ben Costelloe

Conference Papers

Recent interest in cooling towers as a mechanism for producing chilled water, together with the evolution of radiant cooling, have prompted a review of evaporative cooling in temperate maritime climates. The thermal efficiency of such systems is a key parameter, as a measure of the degree to which the system has succeeded in exploiting the cooling potential of the ambient air. The feasibility of this concept depends largely however, on achieving low approach water temperatures within an appropriate cooling tower, at acceptable levels of energy performance. Previous experimental work for a full scale evaporative cooling system has shown that it …

Engaging Students In The Classroom: How Do I Know What I Think Until I See What I Draw, Paul Donnelly, John Hogan

Conference papers

Recognizing the world into which our students will emerge upon graduation, a world characterized by constant change, and our belief in the need to develop our students as “critical beings” (Barnett, 1997) and as “citizens capable of governing” (Giroux, 1997: 259), we embrace a critical pedagogy that is not just about theory (Dehler, Welsh & Lewis, 2004), but can also be implemented experientially in the classroom through the use of freehand drawing. With this as context, our aim in the classroom is to create a learning space where our students develop their capacity for critical self-reflection. As such, we use …

Personalised E-Learning: Facilitating Students' Understanding And Mastery Of New Concepts, Eileen O'Donnell, Victoria Macarthur, Mary Sharp

Other resources

Each individual perceives and experiences life and learning in their own unique way. Past experiences can influence our understanding and mastery of new concepts. Occasionally, learners meet obstacles in their learning experiences which they find difficult to surmount.Not all learners require the same learning experience to reach the required thresholds or basic units of understanding which are expected to succeed with their course of study. Threshold concepts are part of the fundamentals of a subject which one builds upon to eventually achieve the required learning outcomes. The provision of personalised e-learning resources to assist students to surmount their personal learning …