Open Access. Powered by Scholars. Published by Universities.®

Education Commons

Open Access. Powered by Scholars. Published by Universities.®

Articles 331 - 353 of 353

Full-Text Articles in Education

Evaluation Methods Of Technology Based Instruction: A Literature Review., Krista Berry Apr 2002

Evaluation Methods Of Technology Based Instruction: A Literature Review., Krista Berry

Education Masters

The purpose of this literature review is to examine the present methods of evaluating technology based instruction. Effective and efficient evaluation methods are imperative to the instructor who uses technology as a means to deliver instruction. It is important that the instructor is able to measure if the training objectives were achieved. A review of literature yields the historical contribution of instructional technology as well as evaluation to the present training trends. There are many accepted and widely used methods for evaluating training. Five of these instructional evaluation models are uncovered and discussed. This study revealed no specifically designed model …


The Utilization Of Curriculum And Instructional Design For Workplace Learning And Performance, Jean Anne Bongiovanni Jan 2002

The Utilization Of Curriculum And Instructional Design For Workplace Learning And Performance, Jean Anne Bongiovanni

Education Masters

Workplace learning and performance is today's new form of job security. People need to learn continuously and help others learn as well. By developing, stretching, and continually challenging themselves, they build a skill base, reputation, and a network of contacts that help them grow. People must be prepared to make learning a continuing lifelong activity. lifelong learning is not a privilege or right, it is simply a necessity for anyone, young or old, who must live with the escalating pace of change in the family, on the job, in the community, and in the worldwide society. (Cross 1981). Workplace Learning …


Identifying Hrd Value Perspectives Held By Hrd Professionals In The Rochester, New York Area, Michael J. Postilli Jan 2002

Identifying Hrd Value Perspectives Held By Hrd Professionals In The Rochester, New York Area, Michael J. Postilli

Education Masters

In 200 1, the research team of Reid Bates, Chen Chih, and Time Hatcher conducted an international study with 84 members of the Academy of Human Resource Development (AHRD) using a set of six HRD related values measures to assess the value perceptions of the members as they related to the HRD process. The goal of their study was to see if a more normative statement about what HRD is or should be could be created. In 2002, this study. which replicates the 2001 international study, was conducted to determine if (a) the underlying values of HRD professionals in the …


Perceptions Of Empowerment: A Qualitative Analysis, Melendi Morton Jan 2002

Perceptions Of Empowerment: A Qualitative Analysis, Melendi Morton

Education Masters

This quantitative study investigated the relationships between perceptions of empowerment and position in a non-profit organization using three widely used empowerment instruments. This study also examined relationships that may or may not exist between the three instruments used in the survey. The primary goals of the study were to examine presumed, but untested, associations between perceptions of empowerment and position in the organization. This study was conducted based on extant data retrieved from a large blood collection organization that was obtained by a consultant in response to a management development effort. The sample in this study was 227 members of …


Rochester Area Training Consortium For Security Personnel, Michael E. Mccarthy Jan 2002

Rochester Area Training Consortium For Security Personnel, Michael E. Mccarthy

Education Masters

The purpose of this study is to investigate the feasibility and effectiveness of a training consortium of area colleges and university security departments. This cooperative training effort will develop and train experienced security officers. The area security directors decided to attempt this consortium and initiated seven pilot training programs since June 2001. The seventh pilot program, the ..Active Shooter," was evaluated for effectiveness and learning. The results of the survey showed a high degree of satisfaction in the distribution of responses. The respondents to the survey also described self-reported learning. Some respondents reported transferring concepts from the "Active Shooter'' program …


An Examination Of The Effectiveness Of Flexible Work Hours On Retaining Women In The Workplace, Charlene R. Bevilacqua Jan 2002

An Examination Of The Effectiveness Of Flexible Work Hours On Retaining Women In The Workplace, Charlene R. Bevilacqua

Education Masters

Over the last 30 years, there has been a steady increase in the number of women in the workforce. The participation rate of women in the workforce has increased from 46% in 1975 to nearly 59% in 1996. It is projected that this number will continue to increase in the future. This increase has changed both the family and the workplace in a dramatic fashion. It has also prompted many researchers to advocate for the development and implementation of programs designed to support work and family within organizations. Some organizations have now begun to make improvements to their work/family programs. …


Grant Writing For The Human Resource Development Professional, Wendy Dresser-Recktenwald Jul 2001

Grant Writing For The Human Resource Development Professional, Wendy Dresser-Recktenwald

Education Masters

The purpose of this project is to document the development of a resource guide for the HRD professional, detailing how to identify a funding need, a funding source, how to obtain a request for proposal, how to prepare a proposal, and how to lay the groundwork for successfully completing the grant project. The research conducted for this project specifically examines the skills and knowledge required to manage and to design the development of a grant proposal. Furthermore, this project reflects the analytical, business, interpersonal, leadership, technical, and technological competencies required of effective Human Resource Development professionals (HRD).


A Paper In Human Resource Development, Kristine M. Oddo May 2001

A Paper In Human Resource Development, Kristine M. Oddo

Education Masters

The purpose of this paper is to document the process of a planned organizational change in a startup company through the efforts of an external consultant. This change effort focuses on the development of an employee handbook for an upstate New York Internet startup company and follows the Action Research model for change. Both the company and employee names have been changed to ensure anonymity. Research conducted for this task involved finding the applicable state and federal laws required of employee handbooks through an extensive literature review as well as inputting the policy and procedure information deemed important from ShopAround, …


Guide To Developing Instructor-Led Training Video, Andrew Bauer Apr 2001

Guide To Developing Instructor-Led Training Video, Andrew Bauer

Education Masters

Today's ever-changing workforce requires organization's to constantly train and educate their workforce. Obtaining talent from other cultures is one method to ensure the workforce remains educated and up to date on all the necessary training and information. Problems may arise when different cultures are forced to work and train together. The workforce may be diverse, but the importance of proper education and training still exist. Many methods of training the workforce exist, but only certain training methods can be effective in certain situations. Training by video is a method of training that can be utilized in many situations. Another effective …


Assessment Of Graduate Human Resources Development Program For St. John Fisher College, Erin A. Glanton Apr 2001

Assessment Of Graduate Human Resources Development Program For St. John Fisher College, Erin A. Glanton

Education Masters

The first formal assessment of the Graduate Human Resource Development program at St. John Fisher College in Rochester, NY is conducted and reviewed. This assessment from the learners' perspective is examined at five levels: Kirkpatrick's (1998b) four levels of evaluation and the fifth by Hamblin (1974). The five levels are Level 1: Reaction, Level2: Learning, Level 3: Behavior, Level4: Results, and Level 5: Ultimate Value. The assessment is conducted using self-report information about learners matriculated into the program, college-provided data about them, and input from their employers. The findings suggest that there are significant differences between groups of Learners in …


Aligning Hr Practices With Desired Organizational Culture: A Case Study, Geoffrey W. Peters Apr 2001

Aligning Hr Practices With Desired Organizational Culture: A Case Study, Geoffrey W. Peters

Education Masters

The purpose of this retrospective case study is to (a) examine an organization's culture and its human resource (HR) practices and (b) assess those HR practices in light of the cultural change needed to remain congruent with its changing business environment. The reader will gain an appreciation for the retrospective value of Cameron and Quinn's organizational diagnostic tools as a means by which to understand the values orientation of their organization. A method by which to measure the effectiveness of their HR practices, using recommendations from Dave Ulrich, in driving and sustaining those values is also provided.


Employee Satisfaction At The Legal Aid Society (Las) Of Rochester, Ny, Geoffrey M. Kilonzo Apr 2001

Employee Satisfaction At The Legal Aid Society (Las) Of Rochester, Ny, Geoffrey M. Kilonzo

Education Masters

This study examines the satisfaction levels of employees at the Legal Aid Society (LAS) in Rochester New York. Employees satisfaction in terms of being satisfied or not satisfied with their job was measured using a survey instrument that consisted of qualitative and quantitative questions. The quantitative part contained 75 statements asking employees to indicate their level of agreement or disagreement on a six-point Likert-scale. The qualitativl:! .S(:!(.:tiun was comprised of three, open-ended questions asking participants to respond in terms of what they like, dislike, and recommendations for improvements about their jobs at Legal Aid Society. Data were gathered from 43 …


Barriers To Action Learning In The United States, Christopher Comparetta Apr 2001

Barriers To Action Learning In The United States, Christopher Comparetta

Education Masters

This study investigates the contribution barriers to Action Learning play in limiting its use in United States organizations. Reviewing literature on current practices identifies barriers to Action Learning. Seven hypotheses are tested to determine if there is a significant difference between the practices used in US Action Learning programs versus similar programs in non-US organizations. Results of a survey administered to a sample of Action Learning practitioners did not substantiate any of the seven hypotheses.


National Comparison Of Graduate Level Human Resource Development Programs, Cheryl A. Klein Jan 2001

National Comparison Of Graduate Level Human Resource Development Programs, Cheryl A. Klein

Education Masters

The field of human resource development is evolving into a discipline that is increasingly recognized in organizations and the educational community. The rapidly changing professional world, coupled with shifting demographics, technological advancements, and opportunities for lifelong learning, has placed high expectations on human resource practitioners. In order to provide a standard for best practices, continual assessment and evaluation is essential. This study provides benchmarking information for graduate level programs in human resource development. A review of related literature provides the background and theoretical relationship to educational programs. Curriculum, program requirements, demographic trends, and mission statement data are compared and synthesized …


Mentoring Programs Within Area Companies Compared To The Mentoring Program Of The Walt Disney World Company, Douglas C. Gardner Jan 2001

Mentoring Programs Within Area Companies Compared To The Mentoring Program Of The Walt Disney World Company, Douglas C. Gardner

Education Masters

This study examines the characteristics of mentoring programs in ten organizations located in Rochester, New York. These programs were compared and contracted with the mentoring program employed by the Walt Disney World Company. Participants completed a survey on their mentoring program commenting on the components of the program, objectives promoted in the program, the average length of program and adjectives describing the program. This survey revealed that the mentoring programs in the Rochester area companies did resemble some characteristics found in the Walt Disney World Company's program, the biggest difference was found in why the program was in place. The …


Leadership Competencies For The New Millennium, John David Silvernail May 2000

Leadership Competencies For The New Millennium, John David Silvernail

Education Masters

Effective leadership is one of the major factors that impacts the success of an organization. Mergers, acquisitions and corporate downsizings have created a more competitive work environment. As a result of the rapidly changing work environment, the need for effective leadership has increased. However, there s currently a leadership gap in the workplace whereby there are not enough competent successors waiting to fill the soon to be vacant leadership positions. Leadership is the ability to create an environment and motivate an individual or groups to have favorable results. In order to be an effective leader, one must have a certain …


Performance Management Systems In Non-Profit Organizations, Bonnie Bates-Vulcheff May 2000

Performance Management Systems In Non-Profit Organizations, Bonnie Bates-Vulcheff

Education Masters

This paper explores the process used and the outcomes of the research and analysis of the current performance management system in the YWCA of Rochester, New York. The paper also explores the analysis and redesign of the YWCA's performance appraisal system, in partnership with the YWCA Personnel Committee. A review of current literature explores the components of performance management systems, with a particular focus on how the individual components are integrated. In addition, specific literature focused on job descriptions, job performance standards, supervision and coaching, and performance appraisal and performance appraisal systems are reviewed. The methodology used to appraise the …


Evaluation Of The Pastoral Planning Process Of The Catholic Diocese Of Rochester Southwest Monroe/Northwest Livingston Planning Group, Norbert Chumu Mutuka May 2000

Evaluation Of The Pastoral Planning Process Of The Catholic Diocese Of Rochester Southwest Monroe/Northwest Livingston Planning Group, Norbert Chumu Mutuka

Education Masters

In 1996 the Roman Catholic Diocese of Rochester embarked upon a self assessment planning and re-structuring process, involving all the faith communities. The Diocese undertook this change planning-process because of a number of pressing issues. The number of active priests was declining and has continued to decline. This decline has had significant impact on the parishes' life and on their organization. A planning process was created that addresses this issue, entitled ''Pastoral Planning for the New Millennium"(PPNM). The purpose of this study is to examine whether the PPNM is responsive to the needs the parishes in the Diocese of Rochester …


Conditions Of A Learning Organization: A Preliminary Examination, Jaun C. Canto May 2000

Conditions Of A Learning Organization: A Preliminary Examination, Jaun C. Canto

Education Masters

The purpose of this preliminary investigation is to examine key aspects of a learning organization such as knowledge sharing, mentoring, and teamwork. Specifically, the study examines importance and satisfaction levels of ten conditions which may or may not exist in a work environment reported by 53 Human Resource Development (HRD) professionals. These ten conditions were developed from a content analysis of related literature. To assess the likelihood of the existence of these conditions in organizations, HRD professionals were asked to complete a survey and report importance and satisfaction levels for ten defining conditions of a learning organization. The findings showed …


The Workforce Investment Act And Its Impact On Post Secondary Training Providers: A Study Of New York State's Compliance Plan, Dottie E. Near Jan 2000

The Workforce Investment Act And Its Impact On Post Secondary Training Providers: A Study Of New York State's Compliance Plan, Dottie E. Near

Education Masters

The purpose of this study is to analyze and interpret the requirements that the Workforce Investment Act (WIA) imposes on state and local workforce development initiatives. The research methodology was based on the two-part Near Model, which (1) determines the viability of a study and then (2) develops the process for project implementation. Initially, a case outline was constructed and sampling plan developed, which fulfilled the data requirements of the outline. The sampling plan included documents extracted from Federal and state government reports, websites and journal articles. Interviews were conducted in person and by telephone with individuals involved with writing, …


The Look Of The Learning Organization., Judith G. Baker Aug 1999

The Look Of The Learning Organization., Judith G. Baker

Education Masters

Gillespie Associates, a Rochester-based training and development consulting firm, is interested in developing an off-the-shelf package of instruction to address the current interest in transformation toward becoming a learning organization. Once the concept of the learning organization is explored, it is important to be able to transfer that into a product development opportunity for Gillespie Associates. Beyond the need to understand " the look of the learning organization in the 1990's," however, comes the need to understand how such a concept can be developed into a marketable product. In order to gain a better understanding about the steps companies take …


Enterprise Resource Planning Systems And Their Impact On Development And Training: A Study Of Instructional Methods In North America, Sharon L. Bassette, Wendy L. Carney, Lori A. Laney May 1999

Enterprise Resource Planning Systems And Their Impact On Development And Training: A Study Of Instructional Methods In North America, Sharon L. Bassette, Wendy L. Carney, Lori A. Laney

Education Masters

One of the most important issues facing the modern world today is the Year 2000 problem. One of the greatest impacts of this problem is experienced by legacy computer systems. These are the database systems that run our businesses. Legacy systems are operated by segregated software packages that may or may not be able to "communicate" to each other. With the globalization of the economy, business computer systems need to be able to communicate with each other. This type of situation is what enterprise resource planning software is designed to solve. Enterprise Resource Planning (ERP) systems provide a common, consistent …


An Examination Of Communication Competencies For Telephone And Internet Customer Service Representatives, Julie M. Powers Jan 1999

An Examination Of Communication Competencies For Telephone And Internet Customer Service Representatives, Julie M. Powers

Education Masters

The level of service that organizations are providing to their customers is critical to customer loyalty and customer retention. Providing quality customer service should be an organization's top priority. If organizations do not pay attention to the quality of service they are providing to their customers, they may run the risk of being put out of business. To provide quality customer service, an organization must consider the needs of its employees must be addressed internally in order to project a positive image externally. Addressing the needs internally shows that an organization cares about its employees and wants them to grow …