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Counselors’ Perceived Preparedness For Technology-Mediated Distance Counseling: A Phenomenological Examination, Daniel C. Holland

Counseling & Human Services Theses & Dissertations

This phenomenological study examined counselors’ perceptions of their formal preparation for engaging in technology-mediated distance counseling with the intent of gaining an understanding of their lived experiences. Semi-structured interviews were conducted with seven seasoned counselors who regularly engage in technology-mediated distance counseling. The results highlighted two categories emerging: the counselor and training/education. Themes related to motivation and counselor attributes emerged from the first category and themes of availability, inadequacy, and modality emerged from the second. The implications from this study suggest a lack of availability of effective training on technology-mediated distance counseling. The implications also suggest areas of potential future …