Education Commons^™

Stakeholder Perceptions Of A University Response To Crisis, Katherine M. Kelley

Electronic Theses and Dissertations

The purpose of this study was to contribute to current theory-driven research in crisis communication by examining the perceptions of multiple stakeholder groups to a university crisis response strategy. Two main questions were examined in this dissertation. The first question attempted to determine if a significant difference existed between stakeholder groups and their perception of university reputation, responsibility for the crisis, and potential supportive behaviors toward the university following the university’s response to a crisis. The second asked if Coombs’s Situational Crisis Communication Theory is a practical application for universities.

The participants were from 4 stakeholder groups associated with a …

Broadband Access For Students At East Tennessee State University, Thomas Scott Sawyer

Electronic Theses and Dissertations

The purpose of this study was to determine the availability of Internet access for students attending East Tennessee State University during the fall semester 2013. It has been unknown to what degree broadband access is available in the East Tennessee State University service area that includes counties in East Tennessee, Southwest Virginia, and Western North Carolina.

The research was conducted during the fall semester 2013 including the months of August, September, and October of 2011. Data were gathered by surveying currently enrolled students of the university. Seven hundred eighty-four students responded to the survey. The survey instrument covered areas of …

Leadership Implications For College And University Administrators As The Present Morphs Into The Future, Donald W. Good

ETSU Faculty Works

Colleges and universities are unique organizations and, as such, require a different type of approach to leadership than might be effective in other types of organizations. It is argued participative leadership is more desirable and effective than other approaches and such this leadership style will be even more important in the future. The effectiveness of participative leadership on structural units within institutions of higher education is discussed with the focus upon making decisions with the greatest benefit to students, now and in the future, as a top priority. The issue is examined within the context of available data concerning trends …

A Qualitative Study Of Four University Teaching And Learning Centers: Activities, Funding, And Evaluation Of Professional Development For Faculty, Melba L. Taylor

Electronic Theses and Dissertations

The purpose of this study was to investigate the activities, funding, accountability, and evaluation of selected teaching and learning centers relative to the professional development of faculty in four-year public institutions of higher education. Using a qualitative research design, in-depth interviews were conducted with directors of four teaching and learning centers. In accordance with the concept of purposeful sampling, the centers chosen for study were located in Virginia, Tennessee, and North Carolina. The following research questions were investigated: (1) What is the primary mission or purpose of teaching and learning centers relative to faculty development? (2) What types of activities …