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2012

Singapore Management University

Research Collection Institute of Service Excellence

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Customer Satisfaction Index Of Singapore 2012: Q2 Results, Institute Of Service Excellence, Smu Sep 2012

Customer Satisfaction Index Of Singapore 2012: Q2 Results, Institute Of Service Excellence, Smu

Research Collection Institute of Service Excellence

The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries. This is the sixth year of measurement.