Education Commons^™

Institutional Satisfaction With Online Program Management (Opm) Providers, Michael Graham

Dissertations

Abstract

The online program management (OPM) industry is a multibillion-dollar business that works with the higher education industry. Once primarily a tuition revenue share model that marketed and enrolled new programs for institutions, the OPM business is evolving. Fee-for-service payments and services such as coaching and instructional design are now part of the OPM landscape. Although higher education institutions are spending billions of dollars, there has been very little academic research into this phenomenon. This study examines the satisfaction of higher education institutions with OPM providers. This quantitative study utilizes Oliver’s expectation confirmation theory to understand why institutions may be …

An Investigation Of Teacher Evaluation Systems And How They Can Be Transformed To Improve Teaching And Learning: A Change Leadership Plan, Kelly O'Brien

Dissertations

Numerous states have contributed to the overhaul of teacher evaluation systems by imposing mandatory guidelines for the development of new measures. The purpose of this Change Leadership plan was to build upon my research “Principal Perspectives on the Current State of the Art of Teacher Evaluations: A Program Evaluation” which revealed a need to investigate how teacher evaluation systems could be transformed by integrating technology to streamline the process and thus improve teaching and learning. Therefore, this Change Leadership plan aimed to address two important questions. How is technology being used within current teacher evaluation systems? Within current teacher evaluation …