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Kansas Library Association College and University Libraries Section Proceedings

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Selling Your Library To The College Community: A Look Into Promoting An Underused Library To Ensure Student Support, Tyler J. Johnson Oct 2020

Selling Your Library To The College Community: A Look Into Promoting An Underused Library To Ensure Student Support, Tyler J. Johnson

Kansas Library Association College and University Libraries Section Proceedings

Academic libraries have a major impact on their community. Yet, academic libraries often face challenges regarding funding, overall usage, and relevancy to the institution in the eyes of stakeholders. This requires academic librarians to work even harder to promote their library to the community. The term sales may have a negative connotation among many people, but academic librarians have been suggesting that librarians adopt certain sales techniques to support their communities. This article delves into the need for librarians to use certain sales techniques to promote the library to their community with a focus on ensuring student support. Specifically, this …


Overcoming Change: Creating A Workflow With A Change Management Process, Sarah Richelle Johnson Oct 2019

Overcoming Change: Creating A Workflow With A Change Management Process, Sarah Richelle Johnson

Kansas Library Association College and University Libraries Section Proceedings

In technical services, workflows are critical for ensuring that resources are made available for patrons in a consistent and efficient manner. When a library undergoes major changes, it is critical to ensure that processes are going to be maintained or altered to meet the new needs of the library. From 2018 to 2019, William Allen White Library, at Emporia State University tackled multiple transitions in their technical services department by creating a change management process that walked them through the development of a new workflow. The article discusses the changes they made, the challenges they faced, the process that they …