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2020

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Articles 61 - 90 of 187

Full-Text Articles in Tourism and Travel

The Impact Of Service Firm’S Environmentally Friendly Reputation In The Context Of Revenue Management, Choongbeom Choi, Miyoung Jeong Ph.D. Sep 2020

The Impact Of Service Firm’S Environmentally Friendly Reputation In The Context Of Revenue Management, Choongbeom Choi, Miyoung Jeong Ph.D.

Faculty Publications

In revenue management practice, customers’ perceived fairness is a critical issue. Prior research examined the effect of revenue management on customers’ perceptions of fairness by implementing two different conditions: fencing and framing. In this study, the authors evaluated the role of a service firm’s environmentally friendly reputation under the conditions of fencing and framing. Results indicated that an environmentally friendly reputation only moderated the effect of framing on perceived fairness. In particular, when the firm had a poor reputation, framing as a discount rather than framing as a surcharge increased customers’ fairness perceptions. When the firm had a good reputation, …

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Satisfaction Vs Experienced Utility: Current Issues And Opportunities, Maksim Godovykh, Asli D. A. Tasci Sep 2020

Satisfaction Vs Experienced Utility: Current Issues And Opportunities, Maksim Godovykh, Asli D. A. Tasci

Faculty Scholarship and Creative Works

Satisfaction is one of the most studied constructs in many fields, including tourism. As an important marketing metric, satisfaction is typically measured with self-reported retrospective evaluations of travel experience. However, the memory-based approaches have numerous limitations related to social desirability, availability heuristics, previous knowledge, mood at the time of answering questions and do not reflect the moment-by-moment nature of visitor experience. The shortcomings and limitations of self-reported retrospective evaluations could be eliminated by introducing pre-visit, on-site, and post-visit instant components of experienced utility as measures of visitor experience. The experienced utility allows eliminating the majority of self-report biases, capturing the …

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The "If-Then" Rules Matter More? The Roles Of Regulatory Focus And Leader–Member Exchange, You-De Dai, Wen-Long Zhuang, Annie Ko, Fevzi Okumus Sep 2020

The "If-Then" Rules Matter More? The Roles Of Regulatory Focus And Leader–Member Exchange, You-De Dai, Wen-Long Zhuang, Annie Ko, Fevzi Okumus

Faculty Scholarship and Creative Works

This study aimed to explore the impact of regulatory focus on employees' effort behavior and social loafing in the context of international tourist hotels. The moderating effect of leader–member exchange on this causal relationship was also examined. Data were analyzed using a regression model of 708 valid responses obtained from frontline employees working in five-star international hotels. The results reveal that regulatory focus is positively related to effort behavior and partially supports social loafing. Leader–member exchange moderates the relationship between promotion focus and effort behavior as well as between prevention focus and effort behavior. These findings provide managerial implications for …

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The Economic Impact Of Covid-19: Rebuilding The Las Vegas Economy, Jaewon Lim Sep 2020

The Economic Impact Of Covid-19: Rebuilding The Las Vegas Economy, Jaewon Lim

Policy Briefs and Reports

This study analyzes the recent trends of monthly visitors to the Las Vegas-ParadiseHenderson, NV metropolitan statistical area (MSA) for the first five months of 2020. In addition, six scenarios for the seven-month period of June through December 2020 estimate the net loss of visitors to Southern Nevada and the impact for the state economy in terms of employment, income, the total value added (contribution to Gross State Product), output sales, and state and local tax revenues. The counter-factual scenario – projecting the regional economy if no COVID-19 outbreak occurred – serves as a baseline scenario that allows measurement of the …

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Tourist Ecodestruction, Dawn Destefano Aug 2020

Tourist Ecodestruction, Dawn Destefano

Hospitality Graduate Student Scholarship

Many decades of over-tourism have laid the groundwork for the vast destruction of nature and a community’s natural resources and its infrastructure on a global scale. With a growing global population and the growing availability of more affordable travel, the potential level of destruction will also grow. With the financial health that a large number of visitors bring there is also the other side the problem of trying to balance the dollar with the destruction. This paper’s focus will explore the degree of damage caused by over-tourism in various global ecosystems.

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Botanical Tour Of Christian Art At The National Museum Of Ancient Art (Lisbon, Portugal), Luis Mendonça De Carvalho, Francisca Maria Fernandes, Maria De Fátima Nunes, Miriam Lopes, Maria Vlachou, Paula Nozes, Ana Maria Costa Aug 2020

Botanical Tour Of Christian Art At The National Museum Of Ancient Art (Lisbon, Portugal), Luis Mendonça De Carvalho, Francisca Maria Fernandes, Maria De Fátima Nunes, Miriam Lopes, Maria Vlachou, Paula Nozes, Ana Maria Costa

International Journal of Religious Tourism and Pilgrimage

Christian works of art, from the middle XIV to early XIX centuries, were studied in order to contribute to a new perspective of the cultural history of plants in Portuguese and European art displayed at the National Museum of Ancient Art (NMAA). The symbolic use of trees, leaves, flowers and fruits in painting, sculpture and tapestry were compared with theological data from the Bible, Apocrypha Gospels and codes of symbols from the XVII to XX centuries, as well as pictorial data from academic literature and photographic databases. We found 40 botanical taxa used as symbols that aimed to reinforce moral …

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Relocated Pilgrimage: An Artistic Via Dolorosa In The Heart Of Amsterdam, Lieke Wijnia Aug 2020

Relocated Pilgrimage: An Artistic Via Dolorosa In The Heart Of Amsterdam, Lieke Wijnia

International Journal of Religious Tourism and Pilgrimage

The route of the iconic Stations of the Cross is not only connected to physical locations of the Via Dolorosa in Jerusalem, but is also manifest in Catholic churches, processions, and passion plays, as well as heritage sites and shrines around the world. A twenty-first-century relocation of this pilgrimage is the international project Art Stations of the Cross. With the aim to offer artistic reflections on social injustice, each station is represented by an artwork especially located in a heritage site. Presented as a journey of contemplation, the 2019 edition took place in Amsterdam, The Netherlands. In this article, participant …

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Too Much Light: The Art Of The Hero’S Journey (Photo Essay), Karen Adler, Teresa Mclaren Aug 2020

Too Much Light: The Art Of The Hero’S Journey (Photo Essay), Karen Adler, Teresa Mclaren

International Journal of Religious Tourism and Pilgrimage

We live in an age in which spiritual searching and seeking is more common, particularly among the youth. The need for answers and solutions to a world in danger of dying, of a society in which corruption and decay are so transparently obvious, leads many on paths which are dangerous and uncharted. The metaphor of journey, the practice of pilgrimage, the art of navigation, all contain the notion of process and movement rather than stagnation. They provide us with tools to not only emerge whole from experiences which have the power to break and shatter us but to provide maps …

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Mount Banahaw’S Enigma Of Power: A Personal Reflection On Signs And Symbols At The Santa Lucia Complex, Katherine B. Arceta Aug 2020

Mount Banahaw’S Enigma Of Power: A Personal Reflection On Signs And Symbols At The Santa Lucia Complex, Katherine B. Arceta

International Journal of Religious Tourism and Pilgrimage

In the Philippines, Mount Banahaw in Quezon province is a pilgrimage site for locals and believers alike. Considered a holy mountain or even a ‘new’ Jerusalem in a mystical sense, people flock to its forested sacred sites or puwestos. The objectives of this study are (1) to identify signs and symbols within the sacred space of Mount Banahaw; (2) to explain how signs and symbols within the mountain are able to convey various religious meanings to the worshippers and; (3) to understand how pilgrims derive and interpret the meanings associated with these signs and symbols. The author retraces a pilgrim’s …

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Representing And Performing Pilgrimage In A Comic Book: On The Camino, Lucrezia Lopez Aug 2020

Representing And Performing Pilgrimage In A Comic Book: On The Camino, Lucrezia Lopez

International Journal of Religious Tourism and Pilgrimage

Over the last few decades, comic books and graphic novels have become valid literary sources within the humanities and social sciences. This paper addresses a new creative and performative artistic expression of the European pilgrimage route the Camino de Santiago in Spain through examining the autobiographical graphic novel On the Camino, written by the Norwegian cartoonist Jason (2017), which introduces a new way of sharing pilgrimage experiences through combining pictorial and literary devices. Here, the focus is on the dynamic paradigm that arises beyond the ‘fixed sequential images’ in the graphic novel and the role of readers in the spatial …

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“This Trip Is Very Meaningful To Me, So I Want To Remember It Forever”: Pilgrim Tattoos In Santiago De Compostela, Christian Kurrat, Patrick Heiser Aug 2020

“This Trip Is Very Meaningful To Me, So I Want To Remember It Forever”: Pilgrim Tattoos In Santiago De Compostela, Christian Kurrat, Patrick Heiser

International Journal of Religious Tourism and Pilgrimage

Pilgrim tattoos have come into fashion: in Santiago de Compostela, the destination of all Ways of St. James, tattoo studios are springing up and in social networks, corresponding photographs can be found more and more often. In this paper we present the results of a survey of pilgrims who have been tattooed after their pilgrimage (N=256). It turns out that certain symbols and body parts are particularly popular among pilgrim tattoos. The tattooing practice of pilgrims also depends strongly on age, nationality and previous tattoos. The central features of the pilgrimage itself, on the other hand, have only a weak …

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The Imprint Of The Pilgrimage An Ethnography Of A Tattoo Studio In Jerusalem, Mustafa Diktaş Aug 2020

The Imprint Of The Pilgrimage An Ethnography Of A Tattoo Studio In Jerusalem, Mustafa Diktaş

International Journal of Religious Tourism and Pilgrimage

Several major religions exhibit complex attitudes towards self-mutilation and adornment. Judaism, Islam, and Christianity forbid marking the body and associate it with sin. Still, many people apparently have continued to feel a need for confirmation of their religion and their religious journeys by marking their bodies. This ethnographic study focuses on the recent situation in pilgrimage tattooing, utilising the local and daily processes of a tattoo shop called Razzouk Tattoo located in the Christian quarter of the old city of Jerusalem. The aim of this paper is not only to give a panoptic view of the tattoo studio but also …

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Ijrtp Title Page And Table Of Contents Vol. 8(5), Kevin A. Griffin, Razaq Raj, Carlos Fernandes, Daniel H. Olsen Aug 2020

Ijrtp Title Page And Table Of Contents Vol. 8(5), Kevin A. Griffin, Razaq Raj, Carlos Fernandes, Daniel H. Olsen

International Journal of Religious Tourism and Pilgrimage

No abstract provided.

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Economic Benefits Of Tourism For The Residents Of Gilgit-Baltistan, Arifa Shabnum Aug 2020

Economic Benefits Of Tourism For The Residents Of Gilgit-Baltistan, Arifa Shabnum

International Programs

Tourism is an important economic activity which, when it thrives, can improve the wellbeing of the residents of a tourist destination. This research explores the direct and indirect impacts of tourism on the economic wellbeing of the area’s residents. The findings are that tourism can enhance the wellbeing of the residents of Gilgit-Baltistan by providing job opportunities and increasing current income. Furthermore, the local residents can participate in tourism activities and earn their living by providing goods and services.

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Mass Shootings And The Performance Of Tourism Stocks, Marshall Deem Aug 2020

Mass Shootings And The Performance Of Tourism Stocks, Marshall Deem

All Graduate Plan B and other Reports, Spring 1920 to Spring 2023

This study investigates the effects of mass shooting events on the performance of the tourism industry within the United States. The results of the study show that outside of the market-wide returns, the performance of tourism stocks is negatively impacted after a large-scale mass shooting event. Furthermore, when separating extreme outliers in the data such as the Las Vegas Mandalay Bay shooting, the results of the study find that tourism stocks surrounding other large-scale mass shootings are significantly negative. Overall, the results of the study demonstrate a negative response in the tourism industry to large-scale mass shootings.

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Boracay Island Destination Image Through Travel Blogs, Peter Lorenz Salmon, Ronelia Amen, Jan Patrick Aguilar, John Benedict Javellana, Cheryl Joy Fernandez Jul 2020

Boracay Island Destination Image Through Travel Blogs, Peter Lorenz Salmon, Ronelia Amen, Jan Patrick Aguilar, John Benedict Javellana, Cheryl Joy Fernandez

Journal of Environmental Science and Sustainable Development

Destination images are important information for marketing professionals, local planners, and travel bloggers on social media. The rise of social media has allowed more tourists to share their knowledge, emotions, and experiences from their travels. However, despite the popularity of adapting online narratives to destination images, little or no qualitative analysis has been conducted about island’s sustainable tourism development in the Philippines using information from social media. One type of destination are small islands in the Philippines. The examination is worthwhile inasmuch as the literature has been silent on destination images of top island retreats in the country, although there …

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Customer Experience In Tourism: A Review Of Definitions, Components, And Measurements, Maksim Godovykh, Asli D. A. Tasci Jul 2020

Customer Experience In Tourism: A Review Of Definitions, Components, And Measurements, Maksim Godovykh, Asli D. A. Tasci

Faculty Scholarship and Creative Works

Considered as a more competitive advantage than price, product, or quality, the concept of experience has received increasing attention in different disciplines. However, the pathway for handling experience has not been clearly set forth due to divergent conceptualizations and insufficient measures of customer experience. This study critically analyzes empirical and conceptual literature on experience, provides a holistic definition of experience, proposes an experience model with four main components (emotional, cognitive, sensorial, and conative), and suggests using a combination of several measures to capture the totality of tourism experience at pre-visit, onsite, and post-visit stages. These suggestions provide important implications for …

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Developing Consumer-Based Service Brand Equity (Cbsbe): An Airline Industry Perspective, Sarker Md Moniruzzaman Jul 2020

Developing Consumer-Based Service Brand Equity (Cbsbe): An Airline Industry Perspective, Sarker Md Moniruzzaman

Student Works (2020-2029)

The competitive challenges facing airline companies such as consolidation, merger, acquisition and passengers’ dynamic buying behaviour require sound branding strategies that may help organisations survive and thrive effectively. Although contemporary brand equity models have been acknowledged and tested in the service branding context, they are not quite adaptable to the airline sector. A critical review of the literature also confirms that earlier models are more appropriate for product-dominant brands, as they ignore the crucial roles of direct service experience, which is the nucleus of service organisations. Besides, the two essential elements of brand asset (i.e., brand consistency and perceived value) …

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Travellers’ Willingness To Pay And Perceived Value Of Time In Ride-Sharing: An Experiment On China, Jamie M. Chen, Jesper De Groote, James F. Petrick, Tracy Lu, Peter Nijkamp Jun 2020

Travellers’ Willingness To Pay And Perceived Value Of Time In Ride-Sharing: An Experiment On China, Jamie M. Chen, Jesper De Groote, James F. Petrick, Tracy Lu, Peter Nijkamp

Retailing and Tourism Management Faculty Publications

Rapid development of the ride-sharing economy has led to a rising need to better understand travellers’ decision making regarding their travel time and cost. The present study conducted a travel choice experiment using smartphone applications, based on data collected from 532 respondents and 2128 stated-preference surveys in China. Based on prospect theory, the experiment utilized a coupon reward policy to analyze how much ride-sharing platforms might influence travellers’ choices in both work and leisure contexts. The results of an ordered logit model revealed that older residents were likely to pay more to reduce waiting time. It was further found that …

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Resisting Marginalisation And Reconstituting Space Through Lgbtqi+ Events, Oscar Vorobjovas-Pinta, Anne Hardy Jun 2020

Resisting Marginalisation And Reconstituting Space Through Lgbtqi+ Events, Oscar Vorobjovas-Pinta, Anne Hardy

Research outputs 2014 to 2021

The field of event studies has attracted a breadth of research on the triple-bottom line of economic efficiency, environmental integrity and social equity. The focus of many studies related to event tourism, however, has fallen upon the economic and environmental dimensions of events with far less attention on “social equity.” The potential of events tourism to facilitate justice and equity for marginalised and minority groups has been especially overlooked. LGBTQI+ communities utilise gay events, such as pride parades, as mediums to communicate their identities and seek support from broader society. This paper examines a unique festival space where LGBTQI+ communities …

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Pilgrimage Circuit Of Osun Osogbo Sacred Grove And Shrine, Osun State, Nigeria, Emeka E. Okonkwo, Afamefuna P. Eyisi May 2020

Pilgrimage Circuit Of Osun Osogbo Sacred Grove And Shrine, Osun State, Nigeria, Emeka E. Okonkwo, Afamefuna P. Eyisi

International Journal of Religious Tourism and Pilgrimage

One religious tourism destination site of note in Southwestern Nigeria is the Osun Osogbo Sacred Grove and Shrine, located along the banks of the Osun River in the city of Oshogbo, Osun State, Nigeria. The sacred grove and shrine was inscribed as a UNESCO World Heritage site in 2005. This paper examines the routes and trails people take to get to Osun Osogbo Sacred Grove and Shrine with a view to evaluating access to the destination site as well as the factors impacting on the sacred grove. The study uses ethnographic methods to elicit information from respondents and data collected …

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Improving The Economy Of Local Communities Through Innovation Of The Potential Of Shariah-Based Natural Tourism In East Java, Maula Fadhilata Rahmatika, Agus Suman May 2020

Improving The Economy Of Local Communities Through Innovation Of The Potential Of Shariah-Based Natural Tourism In East Java, Maula Fadhilata Rahmatika, Agus Suman

International Journal of Religious Tourism and Pilgrimage

An area will experience rapid progress if local government alongside the community is able to develop local potential with various innovations. This study aims to describe the potential of nature and innovation by the government alongside the community based on Shariah when creating tourism destinations with economic value. The research was conducted in the coastal environment of Santen Island of Banyuwangi district, East Java with a qualitative approach to the research and case study design. Data were collected through participatory observation, in-depth interviews, and document analysis. With interactive data analysis, it was found that the Shariah-based innovation conducted by the …

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Investigating The Potential Of Ancient Religious Sites In The Ethiopian Orthodox Tewhido Church For Religious Tourism Development: The Case Of Kirstos Semra, Dagnachew Nega May 2020

Investigating The Potential Of Ancient Religious Sites In The Ethiopian Orthodox Tewhido Church For Religious Tourism Development: The Case Of Kirstos Semra, Dagnachew Nega

International Journal of Religious Tourism and Pilgrimage

Though Ethiopia is endowed with a variety of religious tourism, its potential hasn’t been outlined, managed and used for the development of tourism. Kirstos Semra and its surroundings is one of the most outstanding sites and this study has a general objective of assessing the potential of the site and its surroundings for religious tourism. Descriptive design is employed as a methodology; to collect data, both primary and secondary sources are employed. Respondents were selected through convenience and purposively sampling methods, and in addition, content analysis was undertaken. Findings proved that religious festivals, ancient religious treasures and ancient monasteries are …

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Branding The Sacral Landscape: Religious Content In Regional Tourism Marketing, Set In A Post-Secular Society, Markus Hilpert May 2020

Branding The Sacral Landscape: Religious Content In Regional Tourism Marketing, Set In A Post-Secular Society, Markus Hilpert

International Journal of Religious Tourism and Pilgrimage

There is a paucity of research on the branding of sacral landscapes as a regional strategy in tourism marketing. On the one hand, the concept of place branding, to date, has been transferred very little to sacred destinations, while on the other hand, religious content and modern tourist marketing barely fit together. Nonetheless, the perception of religion in a postmodern society opens up new opportunities for sacred places to reposition themselves in the competition faced by tourist destinations. The aim of this article is to show how German tourism regions with a religious focus build their brand. Through analyzing six …

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Perceptions Of Halal Tourism In Indonesia: Mental Constructs And Level Of Support, Alfonso Vargas-Sanchez, Dina Hariani, Ani Wijayanti May 2020

Perceptions Of Halal Tourism In Indonesia: Mental Constructs And Level Of Support, Alfonso Vargas-Sanchez, Dina Hariani, Ani Wijayanti

International Journal of Religious Tourism and Pilgrimage

Tourism is one of the leading sectors for the Indonesian government to increase foreign exchange. Indonesia has many tourist destinations that attract domestic and foreign tourists. In line with the development of Halal tourism trends, the Indonesian government has begun to develop several enclaves such as Lombok and Aceh as Halal destinations. Indonesia has the largest Muslim population of all countries in the world, and it is estimated that around 13 percent of the global Muslims live in the country. As a Muslim-majority country, it should be easier to implement Halal tourism than in other non-Muslim countries, but this is …

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Star Rating Factors For Umrah Services: The Perspectives Of Umrah Operators And Consumers, Amran Harun, Aini Khalida Muslim, Dzunnur Dzail, Bestoon Abdulmaged Othman May 2020

Star Rating Factors For Umrah Services: The Perspectives Of Umrah Operators And Consumers, Amran Harun, Aini Khalida Muslim, Dzunnur Dzail, Bestoon Abdulmaged Othman

International Journal of Religious Tourism and Pilgrimage

The star rating system is widely used in the hotel industry to classify hotels according to their quality. However, the Umrah industry in Malaysia has yet to adopt the system. Thus, their services are not monitored by a controlled and reliable rating system. The star rating is deemed important to Umrah consumers as the system would provide the consumers with information about basic facilities or services that can be expected. Hence, the purpose of this study is to explore the key elements of a star rating that would suit the Umrah industry in Malaysia and to accomplish this, perspectives of …

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Anchorite Sacred Caves In Serbia: Balancing Between Pilgrimage And Religious Tourism Development, Aleksandar Antić May 2020

Anchorite Sacred Caves In Serbia: Balancing Between Pilgrimage And Religious Tourism Development, Aleksandar Antić

International Journal of Religious Tourism and Pilgrimage

Serbia is a country with diverse karst terrain, full of various surface and underground karst formations. This terrain is one of the factors that influenced the development of cultures and civilizations in this area. Many archaeological findings indicate that prehistoric people found refuge, safety and peace in many caves in present-day Serbia. The natural environment has also influenced many spiritual endeavours, which have shaped cultural identities throughout history. In this study, Orthodox anchorite sacred caves in Serbia are explored, as well as their related pilgrimage activities and potential for religious tourism development. For the purpose of this research, three pilgrimage …

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(Re)Inscribing Meaning: Embodied Religious-Spiritual Practices At Croagh Patrick And Our Lady’S Island, Ireland, Richard Scriven, Eoin O'Mahony May 2020

(Re)Inscribing Meaning: Embodied Religious-Spiritual Practices At Croagh Patrick And Our Lady’S Island, Ireland, Richard Scriven, Eoin O'Mahony

International Journal of Religious Tourism and Pilgrimage

Responding to calls for critical interrogations of pilgrimages, our paper examines how different religious meanings are (re)inscribed in spaces through the performance of annual events in a post-secular context. This focus reveals how pilgrims’ embodied practices are fundamental to continuing definitions of these locations as sacred places. Using accounts of the Croagh Patrick and Our Lady’s Island pilgrimages in Ireland, we trace the movement of people in these spaces focusing on how meanings are forged, refracted, and challenged through the performances. These mass embodiments assert traditional understandings of Christian worship and looser spiritual interpretations, while simultaneously involving secular concerns. The …

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Ijrtp Title Page And Table Of Contents Vol. 8(4), Kevin A. Griffin, Razaq Raj, Carlos Fernandes May 2020

Ijrtp Title Page And Table Of Contents Vol. 8(4), Kevin A. Griffin, Razaq Raj, Carlos Fernandes

International Journal of Religious Tourism and Pilgrimage

No abstract provided.

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Tourism And Tradition In Chiang Mai, Jared Makana Kirkey May 2020

Tourism And Tradition In Chiang Mai, Jared Makana Kirkey

University Honors Theses

This paper is an attempt to delve deeper into the relationship between tourism and culture in Chiang Mai. The push and pull of these forces is of particular interest. On one side, tourism is beneficial for Chiang Mai's economy, and encourages the preservation of its unique culture. Tourist dollars support local businesses, and any further profits can be reinvested into the local economy. And because many of Chiang Mai's major tourist draws are its cultural attractions, their preservation seems commonsense. But this is not always the case. Oftentimes, tourist dollars are funnelled out of Chiang Mai as packaged tours, luxury …

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