Tourism and Travel Commons^™

A Comparison Of Vacationer Spending Segments, Kara Grau, Norma P. Nickerson

Institute for Tourism and Recreation Research Publications

The purpose of this study was to compare characteristics of vacationers segmented into three groups: high-spenders, mid-range spenders, and low-spenders. This report contains information comparing the similarities and differences between these three groups of vacation travelers in Montana during 2015.

Find Your Park Friday: For The Love Of Nature, Jeffrey L. Lauck

The Gettysburg Compiler: On the Front Lines of History

The Civil War Institute will be celebrating the National Park Service Centennial this spring with its brand new “Find Your Park Friday” series. Inspired by the NPS #FindYourPark campaign, the series will challenge our fellows to share their experiences exploring America’s national historical, cultural, and natural resources through trips and internships with the NPS. In our second post, Jeff Lauck discusses his passion for photography and the park that started it. [excerpt]

Customer And Employee Incivility And Its Causal Effects In The Hospitality Industry, Edwin N. Torres, Mathilda Van Niekerk, Marissa Orlowski

Faculty Scholarship and Creative Works

The present research sought to understand customer and employee incivility in the hospitality industry. The study identified customer actions that are perceived as uncivil by employees and coping strategies used by employees after experiencing uncivil behavior. Finally, service-recovery situations are differentiated from security-related incidents and guidance is offered to hospitality managers regarding the minimization of customer incivility. An empirical survey was distributed to 297 hotel employees. Regression analysis indicated that the effects of customer incivility were an increase in: customer aggression, employee negative emotions, employee-to-customer incivility, employee-to-employee incivility, and employee sensitivity to uncivil acts. The effects of employee-to-employee incivility were …

Aniar : Restaurant And Boutique Cookery School, Aniar, Galway

Menus of the 21st Century

Aniar is a terroir based restaurant located in Galway’s West End. The word terroir is usually associated with wine-making: the combination of factors, including soil, climate, and environment, that gives a wine its distinctive character. In the case of our restaurant, we use the word in order to describe the way in which our food comes from the specific place that is Galway and the west of Ireland. We hope to reveal the distinct and various food stuffs that make up our particular landscape, through our farms, the wildlands and the shores that surround us. The natural course of the …

Impacts Of Ecotourism In Costa Rica: A Sustainable Alternative To Conventional Tourism, Kimberly A. Kleszczynski

Pell Scholars and Senior Theses

This ethnographic project examines the economic and social influences of tourism, specifically ecotourism, on the local communities of Costa Rica. The proposed research seeks to investigate the effects of ecotourism on the environment and quality of life for residents in Costa Rica while demonstrating the importance of sustainable development in relation to the ecotourism sector. The primary purpose of this research is to view the impact of ecotourism on Costa Rican society, with a particular focus on culture, economics, the environment, and specifically from the perspectives of local Costa Rican residents. Ultimately this paper will define what ecotourism is and …

Aniar : 1916 Inspiration Menu, Aniar, Galway

Menus of the 21st Century

Aniar is a terroir based restaurant located in Galway’s West End. The word terroir is usually associated with wine-making: the combination of factors, including soil, climate, and environment, that gives a wine its distinctive character. In the case of our restaurant, we use the word in order to describe the way in which our food comes from the specific place that is Galway and the west of Ireland. We hope to reveal the distinct and various food stuffs that make up our particular landscape, through our farms, the wildlands and the shores that surround us. The natural course of the …

Montana Winter Fair - 2016, Megan Tanner Schultz

Institute for Tourism and Recreation Research Publications

This study was conducted for the Montana Winter Fair to provide insight into the characteristics of attendees to the event that has been celebrating agriculture since 1946. Paper surveys were completed by 233 attendees of the event. Results show that 96% of attendees were residents of Montana and of those 19% came from outside of Fergus County. Visitors from outside of Lewistown spent an average of less than two nights in the city. More people spent money on groceries/snacks, hotel/motel, restaurant/bar, and retail goods while visiting the area than other spending categories. Respondents to the survey reported total spending of …

An Innovative Education And Training Model For The Airline Industry: Ipop (Industry-Purdue Opportunity Pipeline), John Wensveen

Purdue Road School

iPOP is an innovative education and training model that provides: affordability and accessibility, STEM leadership, world-changing research, and transformative education. The iPOP model is based on industry partnerships with the creation of a branded entity between the academic school/department and individual partners/supporting units. Physical and virtual learning environments are created providing education and training to university students and employees at the industry partners via two pipelines (University Student Pipeline and Industry Partner Pipeline).

Let's 'Meetup' At The Theme Park, Edwin N. Torres, Marissa Orlowski

Rosen Faculty Scholarship and Creative Works

Many people enjoy theme park and other leisure experiences with their families; however, today a great number of single, geographically mobile individuals desire to partake in such experiences. 'Meetup' is the world’s largest social network of local groups and thus allows for both online and off-line (in person) interactions. Using an ethnographic approach, this study examines how individuals can enjoy activities centered on common activities, interests, and opinions (AIO) via immersion in a Meetup group over the course of a year. Notably, members visited with greater frequency, had less tolerance for long lines, and were more likely to attend special …

Derby Cathedral As A Beacon: The Role Of The Church Of England In Tourism Management, Peter Wiltshier

International Journal of Religious Tourism and Pilgrimage

In this research, the role of the Cathedral is as a beacon inspiring and guiding community development. Good practice case studies in community collaboration, like the Cathedral's, are perceived as central and critical to the success of regeneration and development.

The philosophical approach used engages the paradigms of community development (Moscardo, 2014; Ness, 2014; Goodson and Phillimore, 2012; Gilchrist and Taylor, 2011). A bottom-up, endogenous approach to development is perceived to deliver unique selling points to the community. An exogenous and centralist approach is perceived to deliver standardised outcomes that may not encourage actors to develop distinctive and special features …

Analysing Accessible Tourism In Religious Destinations: The Case Of Lourdes, France, Ariadna Gassiot, Lluís Prats, Lluís Coromina

International Journal of Religious Tourism and Pilgrimage

Accessible tourism and religious tourism are normally treated separately. Even so, curative shrines can be defined as places where these two types of tourism are especially co-habitual. Behaviour of both religious tourists (Battour, Battor, & Bhatti, 2013; Nolan & Nolan, 1992; Rinschede, 1992) and of people with special access needs (Burnett & Baker, 2001; Figueiredo, Eusébio, & Kastenholz, 2012) has been analysed before. However, the behaviour of visitors with special access needs in religious sites has not been analysed yet. This study aims at exploring whether there are differences in motivations and perceived value of tourists with special access needs …

International Voluntourism As Secular Pilgrimage: A Case Study Of Hosts And Guests In A Small Panamanian Town, Laura Desfor Edles

International Journal of Religious Tourism and Pilgrimage

In this paper, I discuss the social dynamics of international ‘voluntourism’ in Santa Catalina, a small town on the Pacific coast of Panama that has become a tourist mecca in the last two decades. Through my collection of documentary, interview, and ethnographic data, I contribute to on-going debates about the appropriateness and impact of volunteer tourism in developing countries (McGehee 2009, 2012; Palacios 2010; Tomazos and Butler 2012). While existing research tends to focus on the volunteers, here I focus on the complex relations between the volunteers and the ‘voluntoured’ (local Panamanians). My preliminary research shows significant parallels between secular …

Pilgrimage, Spiritual Tourism And The Shaping Of Transnational ‘Imagined Communities’: The Case Of The Tidjani Ziyara To Fez, Johara Berriane

International Journal of Religious Tourism and Pilgrimage

This paper aims at analysing the role of the transnational Tidjani pilgrimage to Fez in shaping a sense of belonging among West African adepts and their identification with Morocco. It is based on the assumption that the Tidjani pilgrimage has contributed to the shaping of a religious ‘imagined community’ (Anderson, 1996) encompassing West Africa and Morocco and to the reinforcement of the position of Fez as its ‘socio-cultural centre’ (Cohen, 1992). This paper explores the different historical and political factors that contributed to the evolution and maintaining of the Tidjani pilgrimage practice and to giving sense to it, and analyses …

Religion, Local Produce And Sustainability At Religious Sites In Hungary, Alan Clarke, Ágnes Raffay

International Journal of Religious Tourism and Pilgrimage

There is a growing awareness of sustainable practices at religious tourism sites and we have observed this in Hungary, with the focus shifting from one aspect of sustainability to incorporating all three major aspects, the environmental, the economic and the socio-cultural (Rees and Wackernagel, 1996). Although the economic aspect used to be predominant (Shackley, 2001; Mangeloja, 2003) now we can find more examples of practices that aim to promote socio-cultural sustainability, while taking the natural environment also into account (Tanguay et al, 2010).

Several religious tourism sites have started to offer local produce in their souvenir shops and to incorporate …

Conceptualizing Mosque Tourism: A Central Feature Of Islamic And Religious Tourism., Kristel Kessler

International Journal of Religious Tourism and Pilgrimage

The increasing size of the worldwide Muslim population and the modernization of Arab countries on the international scene reinforce the rising trend of Islamic Tourism. Indeed, Islamic Tourism has gained much interest in recent years and is considered to be a very promising niche in the near future. This fairly new concept can simply be defined as intra-Muslim and intra-Arab tourism and considering Muslim countries are an emerging tourism market, this is a product with significant economic potential. It is also viewed as tourism that respects Islamic religious principles and is consequently referred to as “Halal Tourism”. In addition, it …

Volume 3(Ii) Table Of Contents And Introduction, Kevin Griffin, Razaq Raj

International Journal of Religious Tourism and Pilgrimage

No abstract provided.

Proposing A Sustainable Tourism Framework For The Philippines, Michael Angelo A. Cortez, John Paolo R. Rivera

Center for Business Research and Development

The travel and tourism (T&T) industry has become a major contributor to growth and development in most economies across the globe (World Travel & Tourism Council [WTTC], 2014). The industry has significantly increased its gross value added (GVA) to the well-being of stakeholders through its direct economic impacts; and indirect and induced impacts to its forward and backward linkages. As such, according to Roe (2001), the T&T evolved into the world’s largest industries, generating approximately 11 percent of the global Gross Domestic Product (GDP), providing 200 million job opportunities, and transporting nearly 700 million international travellers annually.

State Lotteries And The New American Dream, Jonathan D. Cohen

Occasional Papers

This paper analyzes state lotteries in the economic and cultural context of the late twentieth century. As access to traditional meritocratic advancement declined, many Americans perceived lotteries as new means of attaining increasingly elusive upward mobility. Their turn to lotteries was facilitated by grassroots coalitions as well as lottery advertisers who claimed lotteries as effective means of making money. The relationship of lotteries and social mobility reveals the full implications of lottery playing in the United States and the reasons this form of gambling has assumed new importance as providing access to the American Dream.

Best Practices Developing Service Learning Protocol For Hospitality Administration, Mary Olle, Chay Runnels, Gina Fe Causin, Todd Barrios

Faculty Publications

Developing Service Learning Protocol for students in the Hospitality Administration program at Stephen F. Austin State University provides an opportunity for students to experience these values such as networking, commitment, and building self-confidence. In 2015 SFA Hospitality Administration faculty made a decision to institutionalize service learning throughout their program. This presentation discusses its implementation.

Are You Being Served? Self-Service Pros And Cons, Jennifer Lawlor

Other resources

In a Technological University Dublin research study led by Dr Petranka Kelly and myself, 133 airline passengers were interviewed in the departure area of a major international airport, about their usage and experiences of self-service technologies (SST).

The Production Of Ek Tha Tiger: A Marriage Of Convenience Between Bollywood And The Irish Film And Tourist Industries, Giovanna Rampazzo

Articles

This article examines a collaboration between the Irish and Hindi film industries, adopting the production of Kabir Khan’s Ek Tha Tiger (2012) in Dublin as a case study. It critically narrates the arc of the film’s production, foregrounding the intersecting concerns of Yash Raj Films and Irish creative and cultural institutions. Ek Tha Tiger represents Ireland through constructed idyllic images which proved to be successful in attracting tourists. Tracing the links between the production of the film and the promotion of tourism to Ireland, this article explains how the film was used to construct a ‘tourist gaze’ for audiences in …

Bali Bar, Aruba Caribbean, Hotel And Casino, Aruba Caribbean Hotel And Casino

Hotel Menus

No abstract provided.

Exploring The Motivations Of Tourism Social Entrepreneurs: The Role Of A National Tourism Policy As A Motivator For Social Entrepreneurial Activity In Ireland, Ziene Mottiar

Articles

Purpose – The purpose of this paper is to examine the motivations of social entrepreneurs. It explores the case of the Gathering in Ireland in 2013, when against a backdrop of recession, the national Government encouraged individuals and communities to organize events and invite the Diaspora to visit Ireland as a way of helping the country to revitalize. Some 5,000 events took place across the country during the year, and this paper examines this in the context of social entrepreneurship. Three research questions are posed: Who were these tourism and social entrepreneurs who organized events as a result of the …

Customer Roles In Self-Service Technology Encounters In A Tourism Context, Petranka Kelly, Jennifer Lawlor, Michael Mulvey

Articles

This paper reports on a study which explored the customer perspective on their roles in SST encounters in a tourism context, through the theoretical lens of service-dominant logic. The study employed short qualitative interviews with airline passengers at an international airport. The findings suggest that customers can assume six roles in an SST encounter which can be viewed as either positive or negative in terms of value creation. Therefore, a key contribution of this paper is the development of a role-experience continuum which depicts the variations in customer experiences of value creation in a tourism context.

Business Climate For Resorts In Otter Tail County, Kelly Asche, Ryan Pesch, Daniel Erkkila, Nicholas Leonard

Center for Small Towns

In the late 1800’s and early 1900’s, resorts started popping up among Otter Tail County’s wooded hills and 1,048 crystal clear lakes. Those early resorts are responsible for much of the County’s early infrastructure and economic development. Today, tourism and hospitality remain Otter Tail County’s second largest industry. However, resorts are disappearing. Since 1985, over 50% of Otter Tail County’s resorts have closed. Given the cultural and economic significance of resorts in Otter Tail County, it is important to better understand the implications of their decline. The Center for Small Towns worked with the University of MN Extension and Otter …

The Chart House Restaurant : Dinner Menu, The Chart House Restaurant, Dingle, Co. Kerry

Menus of the 21st Century

Jim McCarthy’s attractive stone-built restaurant has been one of Dingle’s favourite dining destinations since opening in 1997.

Harvey's Point : Tasting Menu, Harvey's Point Restaurant

Menus of the 21st Century

Restaurant at Harvey's Point, Donegal Town.

The Restaurant at Harvey's Point was included in a list of the top 10 restaurants in the country by TripAdviser Traveller's Choice Awards.

Owned & managed by the Gysling family since 1989

The Global Village Restaurant, The Global Village Restaurant : Dingle

Menus of the 21st Century

No abstract provided.

Hunting As A Management Tool? Cougar-Human Conflict Is Positively Related To Trophy Hunting, Kristine J. Teichman, Bogdan Cristescu, Chris T. Darimont

Big-Game and Trophy Hunting Collection

Background: Overexploitation and persecution of large carnivores resulting from conflict with humans comprise major causes of declines worldwide. Although little is known about the interplay between these mortality types, hunting of predators remains a common management strategy aimed at reducing predator-human conflict. Emerging theory and data, however, caution that such policy can alter the age structure of populations, triggering increased conflict in which conflict-prone juveniles are involved.

Results: Using a 30-year dataset on human-caused cougar (Puma concolor) kills in British Columbia (BC), Canada, we examined relationships between hunter-caused and conflict-associated mortality. Individuals that were killed via conflict with humans were …

Trans World Airlines - Wine And Champagne Menu, Trans World Airlines

Airline Menus

No abstract provided.