Open Access. Powered by Scholars. Published by Universities.®
- Discipline
-
- Hospitality Administration and Management (27)
- Social and Behavioral Sciences (6)
- Arts and Humanities (3)
- Advertising and Promotion Management (2)
- Anthropology (2)
-
- Economics (2)
- History (2)
- Life Sciences (2)
- African American Studies (1)
- Agricultural and Resource Economics (1)
- Architecture (1)
- Biodiversity (1)
- Biology (1)
- Business Administration, Management, and Operations (1)
- Business and Corporate Communications (1)
- Civic and Community Engagement (1)
- Communication (1)
- Communication Technology and New Media (1)
- Critical and Cultural Studies (1)
- Cultural History (1)
- Ecology and Evolutionary Biology (1)
- Growth and Development (1)
- Historic Preservation and Conservation (1)
- Marine Biology (1)
- Marketing (1)
- Mass Communication (1)
- Museum Studies (1)
- Nonprofit Administration and Management (1)
- Institution
- Keyword
-
- Corporate social responsibility (2)
- African American history (1)
- Anglers (1)
- Arab (1)
- Arbys (1)
-
- Archie carr national wildlife refuge (1)
- Artificial Reefs (1)
- Backpackers (1)
- Bourbon (1)
- Brand and Media Strategy (1)
- COVID-19 (1)
- Calories (1)
- Case study (1)
- Casual dining (1)
- Characteristic topoi (1)
- Comfort (1)
- Commitment (1)
- Common topoi (1)
- Congresses and conventions -- Florida -- Orlando -- Planning -- Case studies (1)
- Content Analysis (1)
- Convention Centers (1)
- Convention Management (1)
- Convention Tourism (1)
- Convention and visitors bureaus (1)
- Corporate citizenship (1)
- Costa Rica (1)
- Csr (1)
- Csr in hospitality industry (1)
- Csr in travel and tourism industry (1)
- Cultural adaptation (1)
Articles 31 - 40 of 40
Full-Text Articles in Tourism and Travel
An Investigation Into Hotel Employees' Perception Of Green Practices, Sun-Hwa Kim
An Investigation Into Hotel Employees' Perception Of Green Practices, Sun-Hwa Kim
Electronic Theses and Dissertations
This study examined how employees of the hotel industry perceived green practices. Data was collected from 220 employees working in eight green certified hotels in Orlando. Research results revealed that performance levels of green practices implemented by hotels were lower than the importance levels of those same green practices as perceived by hotel employees. The results of the study illustrated that (1) the employees' perception regarding green practices was not different than one of hoteliers in terms of importance and performance, and (2) employees weighted the green practices that were beneficial to them as more important than green practices that …
Top Management's Perceptions Of Service Excellence And Hospitality: The Case Of Dr. P. Phillips Hospital, Taryn Aiello
Top Management's Perceptions Of Service Excellence And Hospitality: The Case Of Dr. P. Phillips Hospital, Taryn Aiello
Electronic Theses and Dissertations
This study investigated service excellence and hospitality in a healthcare setting. It is unique from other hospitality research in that it considers hospitality and service excellence as separate concepts, applicable across industries. Part of the premise of this study explores how hospitality extends past service excellence to create a comfortable and welcoming environment to combat patient anxiety and stress. Furthermore, this is one of the first qualitative studies on the importance of service excellence and hospitality in the healthcare industry. This case study measured top management's perceptions of service excellence and hospitality within one community-based hospital located in Orlando, Florida. …
Proposing An Alternative Framework For Feasibility Studies For Large Public Tourism Investments: A Quantitative Analysis Of The, Marcelinio Kock
Proposing An Alternative Framework For Feasibility Studies For Large Public Tourism Investments: A Quantitative Analysis Of The, Marcelinio Kock
Electronic Theses and Dissertations
Numerous studies in the hospitality field have focused on the importance of the convention industry to the economic well being of the local tourism industry. Because of intense competition between convention centers, destinations are practicing strategies of expanding their convention facilities and related infrastructure. Unfortunately, many of these expansions appear to have been based on feasibility studies that failed to present rigorous reviews and examinations regarding alleged claims of positive impacts and over-optimistic operational pro-forma statements. The main objective of this study is to propose an alternative framework for feasibility studies, which consists of an updated, rigorous methodology to calculate …
Event Planners' Ratings Of Destination Selection Variables: A Comparison Between Members Of Three Professional Association Groups, Marta Godlewska
Event Planners' Ratings Of Destination Selection Variables: A Comparison Between Members Of Three Professional Association Groups, Marta Godlewska
Electronic Theses and Dissertations
Several researchers have attempted to understand the destination selection criteria that are important to event planners (Crouch & Ritchie, 1998; Getz, 2003; Oppermann, 1996). However, an examination of the previous studies indicated that only limited understanding of the destination selection criteria has been provided. There is little research that compares event planners belonging to different professional associations and their rating of destination selection criteria. This study examined the differences that exist between three groups of event planners in rating thirteen destination selection variables. The study provides more understanding in the search of an optimal combination of destination selection mix based …
Assessing The Web-Based Destination Marketing Activities: A Relationship Marketing Perspective, Liza Cobos
Assessing The Web-Based Destination Marketing Activities: A Relationship Marketing Perspective, Liza Cobos
Electronic Theses and Dissertations
Innovations in information technology have played an important role in the way business is conducted. Technology innovations have great impact on tourism destination marketing organizations such as convention and visitor bureaus, since they are highly dependent on information and timely distribution of it to the public. Information technology innovations such as the Internet allow CVBs to perform their marketing functions in a more efficient manner. The implementation of web-based marketing functions is impacted by organizational characteristics that either foster or hinder their implementation (Thong, 1999; Tornatzky & Fleischer, 1990; Wang & Fesenmaier, 2006; Zhu & Kraemer, 2005). Information technology innovations …
Employee Motivation: A Comparison Of Tipped And Non-Tipped Hourly Restaurant Employees, Catherine Johnson
Employee Motivation: A Comparison Of Tipped And Non-Tipped Hourly Restaurant Employees, Catherine Johnson
Electronic Theses and Dissertations
Employee motivation shall be defined by Robbins (as cited in Ramlall, 2004) as: "the willingness to exert high levels of effort toward organizational goals, conditioned by the effort's ability to satisfy some individual need." To engage in the practice of motivating employees, employers must understand the unsatisfied needs of each of the employee groups. This study desires to provide practitioners in the restaurant industry the ability to recognize motivators for these different employment groups and their relationship to organizational commitment. The restaurant industry consists of two types of employees: salaried and hourly. This study focuses on hourly employees, and their …
The Effect Of Tourist Theft On Future Travel Decisions, Judith Lynn Holcomb
The Effect Of Tourist Theft On Future Travel Decisions, Judith Lynn Holcomb
Electronic Theses and Dissertations
Past research has shown that theft is a prevalent crime against tourists. This study's purpose was to determine the effects of past incidents of personal theft on tourists' future decisions to travel by analyzing and comparing those who have experienced personal theft to those who heard of such incidents through personal accounts of friends or family. The findings, which were taken from a survey of 215 respondents, revealed that that experiencing personal theft, or knowing of someone who has, is not a deterrent for visiting a destination where the theft occurred. Results also showed that one aspect of theft that …
Assessing The Impact Of Movies Upon An Individual's Image Formation Concerning A Given Destination, Jeeyeon (Jeannie) Hahm
Assessing The Impact Of Movies Upon An Individual's Image Formation Concerning A Given Destination, Jeeyeon (Jeannie) Hahm
Electronic Theses and Dissertations
The process of watching a movie is a common way to be entertained in this day and age. There are multiple ways in which people can enjoy a movie ranging from the big screen at a commercial theater, on their home's television, or even in a car while driving. One outcome associated with watching a destination movie might be that the viewer will be compelled to visit or not the location portrayed in the movie. It is a primary assumption of this thesis that movies have the ability to create or change an individual's image of a destination by its …
The Effect Of Internet Booking On The Central Florida Lodging Market O, Scott Smith
The Effect Of Internet Booking On The Central Florida Lodging Market O, Scott Smith
Electronic Theses and Dissertations
This study reviews the effect of Internet bookings on the Central Florida lodging market over the past five years. As the number of lodging accommodations booked directly by the consumer over the Internet continues to increase, the ramifications brought about by this emerging distribution channel have not been fully investigated or interpreted. This study observes how Internet-enabled distribution channel bookings have trended in occupancy and average daily rate in the Central Florida lodging market in the past five years. Specifically the author segmented the survey respondents into the lodging product service categories of budget, moderate, upscale and luxury to analyze …
The Impact Of Selected Socio-Demographic, Travel-Related And Psychogra, Nichakarn Peerapatdit
The Impact Of Selected Socio-Demographic, Travel-Related And Psychogra, Nichakarn Peerapatdit
Electronic Theses and Dissertations
Several researchers have attempted to understand the tourism expenditure patterns from the traveler's perspective (Cai, Hong, and Morrision, 1995; Dardis, et al., 1981; Prais and Houthakker,1971; Sheldon and Mak , 1987; Jang, et al.,2003). However, an examination of the previous studies indicates that only limited understanding of the traveler's expenditure patterns has been provided either because of only anecdotal evidence in the studies, or because of their failure to examine the impacts of the factors affecting expenditure patterns. This study examined the effects of socio-demographic, travel-related, and psychographic variables on travel expenditures. The expenditure patterns included lodging, meals and restaurants, …