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Singapore Management University

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Articles 31 - 36 of 36

Full-Text Articles in Tourism and Travel

Sustaining The Household In A Globalizing World: The Gendered Dynamics Of Business Travel In Singapore Households, Shirlena Huang, Brenda S. A. Yeoh, Paulin Tay Straughan Jan 2007

Sustaining The Household In A Globalizing World: The Gendered Dynamics Of Business Travel In Singapore Households, Shirlena Huang, Brenda S. A. Yeoh, Paulin Tay Straughan

Research Collection School of Social Sciences

This article draws upon a large-scale survey as well as focus group discussions to examine how Singapore households grapple with the demands of participating in globalized work. It highlights the household as a site of analysis, where individuals engage with contemporary trends of globalisation in their daily lives. Specifically, this article examines the case of Singapore households where one or both spouses engage in business travel. The study (a) emphasises the need to focus on processes that bring about shorter-term transnational variations to a household's daily geographies and how household members negotiate these disruptions; and (b) demonstrates that the transnationalizing …


Winter Wine Tourists In Canada's Niagara Region, Carmen W. Cullen, Eugene Kaciak, Linda Bramble, Barry Wright, Alfred E. Seaman, John Joseph Williams Jul 2006

Winter Wine Tourists In Canada's Niagara Region, Carmen W. Cullen, Eugene Kaciak, Linda Bramble, Barry Wright, Alfred E. Seaman, John Joseph Williams

Research Collection School Of Accountancy

This paper represents the first stage in a multi-seasonal investigation of peak, off-peak and shoulder season winery tourists in Canada’s Niagara region. The goal of the study reported here is to better understand the off-peak winery tourist – that strange creature who chooses to visit a winery in the dead of Canadian winter. Who are these people?


A Framework For Performance And Value Assessment Of E-Business Systems In Corporate Travel Distribution, A.M. Chircu, Robert J. Kauffman Jan 2001

A Framework For Performance And Value Assessment Of E-Business Systems In Corporate Travel Distribution, A.M. Chircu, Robert J. Kauffman

Research Collection School Of Computing and Information Systems

This chapter proposes and illustrates a framework that the authors call the value life cycle for e-commerce systems. Based on recent research results that relate to technology investments in the corporate travel industry and related theoretical and empirical perspectives, the authors lay out the corporate travel e-commerce system solutions value life cycle. The perspective involves estimating the maximum value that that an organization can obtain by implementing an e-commerce system in a specific industry and competitive environment. It also considers multiple factors that act as value contingencies for the implementation process. These create barriers to value accrual and to …


Knowledge Sharing With Customers On The Www: Approaches By National Tourism Organizations, Xinran You, Joseph O'Leary, Fiona Fui-Hoon Nah Aug 1999

Knowledge Sharing With Customers On The Www: Approaches By National Tourism Organizations, Xinran You, Joseph O'Leary, Fiona Fui-Hoon Nah

Research Collection School Of Computing and Information Systems

The importance of knowledge management has been emphasized increasingly in recent literature. Knowledge has been regarded as the most important corporate asset in an organization (Nonaka and Takeuchi, 1995). But what is knowledge? According to Harris (1996), "when information is combined with context and experience, it becomes knowledge". Hence, knowledge is the integration of information, context, and experience (Ponelis and Fairer-Wessels, 1998). In the tourism context of this paper, there are two components of knowledge: (1) customer knowledge--understanding of customers by marketers that leads to more effective marketing actions; and (2) destination knowledge that either the travelers or travel experts …


Tourism Growth In Singapore: An Optimal Target, Habibullah Khan, Sock-Yong Phang, Rex S. Toh Jan 1996

Tourism Growth In Singapore: An Optimal Target, Habibullah Khan, Sock-Yong Phang, Rex S. Toh

Research Collection School Of Economics

No abstract provided.


The Multiplier Effect: Singapore's Hospitality Industry, Habibullah Khan, Sock-Yong Phang, Rex S. Toh Feb 1995

The Multiplier Effect: Singapore's Hospitality Industry, Habibullah Khan, Sock-Yong Phang, Rex S. Toh

Research Collection School Of Economics

Tourism's contribution to Singapore's economy has increased over time. Tourism contributed 11.9% to Singapore's GDP in 1992, about half of that from direct revenues. Indirect and induced sources contributed about equally to the other half. While the direct effect of tourist expenditures on the Singapore economy are predominant, the indirect and induced effects are also significant, indicating strong sectoral linkages within the local economy, especially with respect to the hospitality industry.