Tourism and Travel Commons^™

The Impact Of Airport Service Quality Dimension On Overall Airport Experience And Impression, Redha Widarsyah

UNLV Theses, Dissertations, Professional Papers, and Capstones

This research examines the relationship between seven airport service dimensions (Access, Services and Facilities, Dining, Shopping, Service Personnel and Security, Environment, and Immigration and Customs) and overall passenger perceptions of service quality. The study used convenience sampling collecting data from a total of 304 travelers who were passengers at four major international airports in the West Coast region of United States - Las Vegas McCarran International, Los Angeles International, San Francisco International, and Seattle-Tacoma International. The data was collected online through Qualtrics with a self-administered questionnaire and it was analyzed using multiple linear regression.

Airport access, environment, dining, and immigration …

The Stage Stop Inn: A Case Study On The Impact Of Small Hotels On Communities, Christine Oschell

Institute for Tourism and Recreation Research Publications

The purpose of this study was to understand more about the impact of the Stage Stop Inn on the community of Choteau. Specifically, the objectives were to learn more about the characteristics of overnight guests to the Stage Stop Inn, to determine reasons why people chose to stay at the Stage Stop Inn, and to determine the spending patterns of overnight guests to the Stage Stop Inn in the community of Choteau.

Montana Nonresident Traveler Expenditure Profiles: Quarter 2, 2012, Kara Grau

Institute for Tourism and Recreation Research Publications

This report examines spending profiles of nonresident travelers to Montana. It displays the average daily expenditures by purpose of trip for different spending categories during the second quarter of 2012.

Montana Nonresident Traveler Expenditure Trends: 2002-2012, Kara Grau

Institute for Tourism and Recreation Research Publications

This report shows the nonresident traveler expenditure trends for visitors of Montana from 2002-2012. It also displays the total actual expenditures and the total inflation-adjusted expenditures.

Montana Nonresident Traveler Quarterly Travel Comparison: 2012, Kara Grau

Institute for Tourism and Recreation Research Publications

This report shows the 2012 quarterly visitation and length of stay data for nonresident travelers to Montana. It also displays average daily spending for various expenditure categories, as well as total expenditures for those categories.

Montana Nonresident Traveler Expenditure Profiles: Quarter 3, 2012, Kara Grau

Institute for Tourism and Recreation Research Publications

This report examines spending profiles of nonresident travelers to Montana. It displays the average daily expenditures by purpose of trip for different spending categories during the third quarter of 2012.

Montana Nonresident Traveler Expenditure Profiles: Quarter 1, 2012, Kara Grau

Institute for Tourism and Recreation Research Publications

This report examines spending profiles of nonresident travelers to Montana. It displays the average daily expenditures by purpose of trip for different spending categories during the first quarter of 2012.

Montana Nonresident Visitation Trends: 2002-2012, Kara Grau

Institute for Tourism and Recreation Research Publications

This report displays the total number of individual nonresidents visiting Montana from 2002-2012. It also shows the total number of groups visiting Montana during the same time period.

Montana Nonresident Traveler Expenditure Profiles: Quarter 4, 2012, Kara Grau

Institute for Tourism and Recreation Research Publications

This report examines spending profiles of nonresident travelers to Montana. It displays the average daily expenditures by purpose of trip for different spending categories during the fourth quarter of 2012.

Montana Nonresident Traveler Expenditure Profiles: 2012, Kara Grau

Institute for Tourism and Recreation Research Publications

This report examines spending profiles of nonresident travelers to Montana. It displays the average daily expenditures by purpose of trip for different spending categories during 2012.

Mt Scorp: Behavioral Risk Factor Surveillance System: Outdoor Recreation And Resident Health, Alex L. Metcalf, Elizabeth Covelli Metcalf, Norma P. Nickerson

Institute for Tourism and Recreation Research Publications

The Behavioral Risk Factor Surveillance System (BRFSS) provides state-based data on health and risk behaviors among adults. Several supplemental outdoor recreation related questions were included in the 2011 questionnaire to assist with the State Comprehensive Outdoor Recreation Plan process and are analyzed in this report.

Mt Scorp: Resident Travel For Outdoor Recreation In Montana, Norma P. Nickerson, Elizabeth Covelli Metcalf

Institute for Tourism and Recreation Research Publications

The purpose of this analysis was to understand the resident travel patterns of Montanans who participate in outdoor recreation. This was a secondary data analysis from data collected by the Institute for Tourism and Recreation Research (ITRR) from their most recent resident travel study conducted in 2011-2012 for one year.

The Economic Contribution Of Summer Season Travel In The Beartooth Highway Region - Nonresident Expenditures, Jake Jorgenson, Kara Grau

Institute for Tourism and Recreation Research Publications

IMPLAN economic modeling software was used to determine the economic contribution to the Beartooth Highway Region of spending along the highway by those who reside outside the region.

The Beartooth Highway: 2012 Summer Use And Image, Jake Jorgenson, Norma P. Nickerson, Kara Grau

Institute for Tourism and Recreation Research Publications

The Beartooth Highway is a 68-mile travel corridor that reaches nearly 11,000 feet in elevation with sweeping vistas of snow-covered ridges, high plateau views, lakes and trails. A 54-mile segment of the road is designated as the Beartooth All-American Road, one of only 31 All-American Roads highlighted as the most scenic byways in the United States. No visitor research had been conducted on the Beartooth Highway, therefore, the overall purpose of this report was to investigate traveler characteristics on the Beartooth highway including demographics, residency, activities, image, and travel patterns in the region with the gateway communities of Red Lodge …

Mt Scorp: Public Recreational Use Study 2012, Norma P. Nickerson, Elizabeth Covelli Metcalf

Institute for Tourism and Recreation Research Publications

The purpose of the Public Recreational Use Survey was to understand the current outdoor recreation facility uses by Montana residents.

The Sacajawea Hotel: A Case Study On The Impact Of Small Hotels On Communities, Christine Oschell

Institute for Tourism and Recreation Research Publications

This study was conducted to understand more about the impact of small town hotels on a community through a case study approach. Specifically, the objectives of this study were to learn more about the characteristics of overnight guests to the Sacajawea Hotel, to determine reasons why people chose to stay at the Sacajawea Hotel, and to determine the spending patterns of overnight guests to the Sacajawea in the community of Three Forks, Montana.

Mt Scorp: Facility And Natural Resource Recreation Area Needs: Facility Manager Responses 2012, Elizabeth Covelli Metcalf, Norma P. Nickerson

Institute for Tourism and Recreation Research Publications

A survey of local, state, federal, school and tribal mangers were surveyed to understand the quantity and quality of outdoor recreation facilities and area needs. This study was conducted for use in the State Comprehensive Outdoor Recreation Plan process.

Critical Success Factors In The Promotion Of Sustainable Rural Tourism By Destination Marketing Organisations: A Study Of Ballyhoura Fáilte, Louise Nugent, Siobhán Lynch

Irish Business Journal

With the Irish tourism industry maturing, destination marketing organisations (DMOs) must meet tourists’ changing expectations. For rural tourism destinations, the challenge lies in ensuring that they obtain a position of sustainability in the Irish tourism industry (Department of Arts, Heritage and Gaeltacht, 2011). Due to the highly volatile nature of the Irish rural tourism industry, treating rural tourism like any other product does not comply with the new approach to destination marketing management, which considers the resources available, the environment, the tourist, and the residents themselves (Buhalis, 2000; Pike, 2008). The aim of this study is to carry out a …

Montana Travel Corridors:The Driving Routes Of Nonresident Visitors Based On Overnight Location And State Entry Point, Christine Oschell

Institute for Tourism and Recreation Research Publications

With nonresident visitors to Montana traveling throughout the state, an important area of research is an examination of where these visitors spend their nights and, subsequently, where they travel in between communities. The purpose of this report is to provide an examination of different travel routes visitors took between communities in Montana and the characteristics of the visitors associated with these routes.

Travel And Recreation: Jobs, Lifestyle, And Growth, Norma P. Nickerson

Institute for Tourism and Recreation Research Publications

Outlook for 2013.

The Economic Review Of The Travel Industry In Montana: 2012 Biennial Edition, Kara Grau, Norma Nickerson, Jacob Jorgenson

Institute for Tourism and Recreation Research Publications

This review provides current and historical data of nonresident travel and tourism in Montana, and offers the industry's economic contributions to the state.

Montana Tourism Businesses: 2012 Review And 2013 Outlook, Norma P. Nickerson

Institute for Tourism and Recreation Research Publications

Outlook for 2013 and Review for 2012

Montana State Parks: Visitor Profile And Media Awareness, Christine Oschell, Norma P. Nickerson

Institute for Tourism and Recreation Research Publications

The purpose of this study was to understand resident use of Montana State Parks, the value of state parks to Montana residents, and the effect of media campaigns on state park use.

Resident Travel And In-State Vacation Characteristics, Kara Grau, Norma P. Nickerson

Institute for Tourism and Recreation Research Publications

This study was a 12‐month project conducted to further understand how often residents travel within Montana, where they travel, how much they spend, and the activities they participate in while on a pleasure trip. A 94% response rate was achieved with the on‐site survey (12,401 surveys completed) and a 37% response rate was subsequently obtained from the longer mail‐back or web survey (3,133 surveys completed). Similar to a non-response check, a third and final survey was conducted, on‐line, to validate the trip numbers reported by residents.

Economic Contribution Of Travel In Montana- Resident And Nonresident Expenditures In The State, Kara Grau

Institute for Tourism and Recreation Research Publications

This report displays the economic contributions of resident and nonresident travelers in Montana during 2011-2012. It includes expenditures for both resident and nonresident, as well as combined totals.

Geotraveler Tendencies In Montana's Shoulder And Winter Seasons , Christine Oschell

Institute for Tourism and Recreation Research Publications

After two initial studies on geotourism in Montana (Boley, 2009; Boyle, 2012) confirmed the presence of geotravelers in the third quarter of both the Crown of the Continent region and throughout the state of Montana, research interest turned to visitors during the remainder of the quarters, or seasons. This study looked statewide at all visitors and, more narrowly, vacationers, in the “shoulder” and winter season (quarters 1, 2, 4) to determine their geotourist tendencies.

Dragon Boat Festival Visitor Study: 2012, Christine Oschell

Institute for Tourism and Recreation Research Publications

This study provided the organizers of the first Montana Dragon Boat Festival with information about the attendees, including their characteristics and the amount of money they spent in the area. This report can also provide information to other communities who may want to bring festivals to their area.

Montana Folk Festival Visitor Study: 2012, Christine Oschell

Institute for Tourism and Recreation Research Publications

The purpose of this study was to provide the organizers of the Montana Folk Festival with an understanding of their attendees and the total money spent by those surveyed in Butte. The population of interest was attendees of the 2012 Montana Folk Festival.

Montana People And Jobs: The Tourism Connection, Norma P. Nickerson

Institute for Tourism and Recreation Research Publications

The purpose of this report was to further understand employment in the Montana tourism industry based on a random sample phone interview of the general population of Montana’s workforce. The workforce sample surveyed was 2,340, and 400 were in a tourism-related business in 2011. Seventeen percent of Montana’s workforce was employed in a tourism related job in 2011, equating to nearly 81,000 jobs of the total Montana workforce of over 476,000.

The Montana Tourism Industry: The People And The Businesses, Christine Oschell

Institute for Tourism and Recreation Research Publications

The purpose of this study was to understand more about tourism industry business owners and employees, their employment history and their perception of the benefits that have come from their job in tourism. Another important aspect of this study is determining where Montana tourism businesses spend their money.