Technology and Innovation Commons^™

Agile Innovation Management, Arcot Desai Narasimhalu

Research Collection School Of Computing and Information Systems

The volume and velocity of innovations are on the increase resulting in increased pressures on every company for attaining, retaining and increasing its market leadership. Many companies need to retool their innovation management processes to address two agility related objectives in order to survive and grow in such a rapidly changing innovation environment. The first objective would be the ability to assemble an innovation team within the shortest possible time. This can only be satisfied by companies that are capable of forming innovation teams rather quickly. The related second objective would be to reduce the I2M (Idea to Market) cycle …

Measuring An Organisation’S Innovation Climate: A Case Study From Singapore, Siu Loon Hoe

Research Collection School Of Computing and Information Systems

Purpose: The article aims to discuss the six key factors that were proposed and included in the design of a customized innovation climate questionnaire. Design/methodology/approach: The implementation case study of an innovation climate survey for a Singapore‐based real estate group is presented. In particular, the design of the questionnaire and selection of key factors to be measured are discussed. Findings: While not a “rigorous” instrument in the academic sense, the article can guide managers and organization development professionals to better gauge an organization's innovation climate and deepen the understanding of innovation culture. Originality/value: This article contributes to the existing innovation …

Strategic Responses To Standardization: Embrace, Extend Or Extinguish?, C. Jason Woodard, Joel West

Research Collection School Of Computing and Information Systems

Prior research on technology standardization has focused on two common patterns: processes in which product developers and other stakeholders cooperate to achieve a consensus outcome, and “standards wars” in which competing technologies vie for dominance in the market. This study examines Microsoft's responses to 12 software technologies in the period between 1990 and 2005. Despite the company's reputed tendency to pursue a strategy dubbed “embrace, extend, and extinguish,” a content analysis of news articles from the same period reveals surprising diversity in Microsoft's responses at the product level.

We classify these responses using a typology that treats “embrace” and “extend” …

A Quality Metric For Sustainable Innovations, Arcot Desai Narasimhalu

Research Collection School Of Computing and Information Systems

Sustainability has become a major concern for nations and firms especially since the Kyoto Protocol was defined in 1997. While there have been several studies on benchmarks for national innovation systems and effectiveness of innovation management within firms there is as yet no reasonable metric for determining the quality of an innovation much less its quality relating to sustainability? Similarly, there have been several studies on sustainability but that such research groups have also not focused on developing a metric for denoting the quality of sustainable innovations. This paper offers a metric that defines the quality of an innovation, especially …

Innovation And Price Competition In A Two-Sided Market, Mei Lin, Shaojin Li, Andrew B. Whinston

Research Collection School Of Computing and Information Systems

We examine a platform's optimal two-sided pricing strategy while considering seller-side innovation decisions and price competition. We model the innovation race among sellers in both finite and infinite horizons. In the finite case, we analytically show that the platform's optimal seller-side access fee fully extracts the sellers' surplus, and that the optimal buyer-side access fee mitigates price competition among sellers. The platform's optimal strategy may be to charge or subsidize buyers depending on the degree of variation in the buyers' willingness to pay for quality; this optimal strategy induces full participation on both sides. Furthermore, a wider quality gap among …

Income, Endogenous Market Structure And Innovation, Mei Lin, Shaojin Li, Andrew B. Whinston

Research Collection School Of Computing and Information Systems

We investigate the effect of income distribution on R&D in a dynamic framework. Our model captures both the infinite R&D race among heterogeneous innovators and a market where successful innovators generate revenues. The market structure of successful innovations is endogenous – firms produce vertically differentiated substitute goods and compete in price. Based on firms' equilibrium market revenues, we derive numerical solutions of the Markov perfect equilibrium innovation rate of the dynamic problem. A key insight in our results is that explicitly modeling price competition and the market structure plays an important role in evaluating the impact of rising income inequality …

Designing The Dynamics Of Service Innovations, Arcot Desai Narasimhalu

Research Collection School Of Computing and Information Systems

There is no serious tool available to design service innovations even as it is gaining in important attention from the academic and industrial worlds. This paper presents a method that is specifically developed to help service innovators plan and design their innovations. The method recognizes the dependencies that exist across a service provider, customers and suppliers and help identify potential inconsistencies in the design of service innovations.

Open Innovation In Platform Competition, Mei Lin

Research Collection School Of Computing and Information Systems

We examine the competition between a proprietary platform and an open platform,where each platform holds a two-sided market consisted of app developers and users.The open platform cultivates an innovative environment by inviting public efforts todevelop the platform itself and permitting distribution of apps outside of its own appmarket; the proprietary platform restricts apps sales solely within its app market. Weuse a game theoretic model to capture this competitive phenomenon and analyze theimpact of growth of the open source community on the platform competition. We foundthat growth of the open community mitigates the platform rivalry, and balances the developernetwork sizes on …

Innovative Entrepreneurs Workbook, Arcot Desai Narasimhalu

Research Collection School Of Computing and Information Systems

The workbook provides a step by step approach to identifying innovation opportunities and the key aspects of Innovation development

Information Technology Diffusion With Influentials, Imitators, And Opponents: Model And Preliminary Evidence, Hasan Cavusoglu, Nan Hu, Yingjiu Li, Dan Ma

Research Collection School Of Computing and Information Systems

Information technology (IT) innovations follow a diverse set of diffusion patterns. Early diffusion models explaining technology diffusion patterns assumed that there is a single homogeneous segment of potential adopters. It was later shown that a two-segment model considering two groups of adopters explains variations in diffusion patterns better than the existing one-segment models. While the two-segment model considers a group of adopters promoting adoption by exerting a positive influence on prospective adopters, it does not consider the members of society who aim to inhibit the adoption process by exerting a negative influence on prospective adopters. In fact, most IT innovations …

Understanding Early Diffusion Of Digital Wireless Phones, Robert J. Kauffman, Angsana A. Techatassanasoontorn

Research Collection School Of Computing and Information Systems

There is increasing empirical evidence from academic research and strong recognition among policymakers that wide diffusion and innovative uses of digital wireless phones are important sources of a country's economic growth and social development. Adopters do not necessarily adopt digital wireless phones at the same time though. Although the diffusion of innovation theory suggests five adopter categories according to their degree of innovativeness, this approach lacks theoretical justification and, more importantly, it makes a critical assumption of a normal distribution of adopters that needs empirical validation. This study investigates the basis for defining different adopter categories and factors that affect …

Designing The Value Curve For Your Next Innovation, Arcot Desai Narasimhalu

Research Collection School Of Computing and Information Systems

This paper introduces an additional feature to the strategy canvas and value curve that will make innovation designers more effective. The new feature is to let the innovators carry out the designs of their new innovations taking into account both the cost of improving the quality of a parameter that the users value highly and the savings accrued from the drop in provisioning for parameters that users place less emphasis in an innovation.

Innovation Stack - Choosing Innovations For Commercialization, Arcot Desai Narasimhalu

Research Collection School Of Computing and Information Systems

This paper describes a method for enterprises to order the innovations of interest according to a number of parameters including their own business strategy and core competencies. The method takes into account aspects such as ability to create entry barriers and complementary assets. Enterprises can now use this method to both filter out innovations that may not be of interest to them and then order the short listed or selected innovations according to their attractiveness.

Re-Engineering Xid Technologies - From Enterprise To Consumer Markets, Arcot Desai Narasimhalu

Research Collection School Of Computing and Information Systems

Several studies have addressed the process of taking ideas to markets but few have shared the experiences of start up companies that have reexamined their product strategies and repositioned their products and services for better revenues and profits. This paper reports the efforts related to repositioning of XID technologies, a start up company, into new markets while continuing to exploit its core technical competencies.

Assessing Organizational Innovation Capability And Its Effect On E-Commerce Initiatives, Ann L. Fruhling, Keng Siau

Research Collection School Of Computing and Information Systems

This research uses a qualitative approach to study the innovative capability of two organizations and the effect of innovation on their E-Commerce initiatives, strategies, and outcomes. The Innovation Strategy Model is used in this research to analyze the innovative capability of two organizations. The case study research methodology was selected and two case studies are presented. The research results show that one organization is more innovative than the other in terms of its innovative capability. A post-study follow-up shows that the organization that was high on innovative capability was very successful in their E-Commerce initiative whereas the other organization was …

Making The ‘Most’ Out Of Rfid Technology: A Research Agenda For The Study Of The Adoption, Use And Impact Of Rfid, John Curtin, Robert J. Kauffman, Frederick J. Riggins

Research Collection School Of Computing and Information Systems

Radio frequency identification (RFID) technology dramatically increases the ability of the organization to acquire a vast array of data about the location and properties of any entity that can be physically tagged and wirelessly scanned within certain technical limitations. RFID can be applied to a variety of tasks, structures, work systems and contexts along the value chain, including business-to-business logistics, internal operations, business-to-consumer marketing, and after-sales service applications. As industry adoption of RFID increases there is an emerging interest by academic researchers to engage in scholarly investigation to understand how RFID relates to mobility, organizational and systems technologies (MOST). In …

Innovation Engine, Arcot Desai Narasimhalu

Research Collection School Of Computing and Information Systems

This paper describes a meta-model for innovation using an automobile engine as a metaphor. This innovation meta-model is used to manage a collection of innovation models. We develop an algorithm to identify innovations with potential for success using this meta-model. This meta-model can be used by corporations and individuals to identify plausible innovations at any given point in time.

Crossing The Chasm: The Xid Technologies Story, Arcot Desai Narasimhalu, Roberto Mariani

Research Collection School Of Computing and Information Systems

XID Technologies is a face processing start up company built initially around a disruptive face recognition technology. The technology innovation came from Kent Ridge Digital Labs, a publicly funded software research laboratory in Singapore. Face recognition is the least intrusive and harmless among the various biometric solutions available in the market. The basic approach to human face recognition is to identify a robust feature set that was unique enough to differentiate amongst the many millions of human faces that the system was required to verify. The technology innovation used by XID framed the problem differently and thereby overcame the challenges …

The Impact Of Financial Market And Resale Market On Firm Strategies, Zhiling Guo, Andrew B. Whinston

Research Collection School Of Computing and Information Systems

The ever-increasing use of information technology (IT) in business transactions greatly expands firms? exposure to different electronic markets. This paper provides a framework to understand how firms can leverage different strategies across external financial markets and an internal resale market to improve overall profitability. We develop a model in which a group of risk-averse retailers sell a homogeneous product to their respective uncertain consumer markets. We study a scenario where an internal resale market can be constructed among the retailers and outside financial markets can be used to improve their ability to manage uncertainty. We identify strategies for retailers operating …

Towards Semantic Service Request Of Web Service Composition, Qianhui Althea Liang, Jen-Yao Chung, Steven M. Miller

Research Collection School Of Computing and Information Systems

When meeting the challenges in automatic and semi-automatic Web service composition, capturing the user's service demand and preferences is as important as knowing what the services can do. This paper discusses the idea of semantic service requests for composite services, and presents a way to model the elements of a composite service request as user preferences and constraints. The model is based on an interactive and iterative strategy meant to obtain the exact requirements from potential service consumers. The markup vocabularies and associated inference mechanism of OWL-S are used as a means to bring semantics to service requests. Language constructs …

Electronic Commerce Strategy – Looking Through The Lenses Of An Innovation Strategy Model, A. Fruhling, Keng Siau

Research Collection School Of Computing and Information Systems

The world is in the midst of a revolution in the way businesses perform commerce. Many industries who were in the past relatively low tech are now finding themselves in a situation where they must embrace technology and prepare to compete head-on using ECommerce. This paradigm shift in thinking and competition is creating opportunities and chaos. This paper examines the innovation capability of organizations in evaluating and deploying their E-Commerce strategies. An Innovation Strategy Model is used in this research as the theoretical foundation. The case study and survey research methodologies were selected. Data gathering and analysis are in progress. …

The Effectiveness Of Expert Support Technology For Decision Making: Individuals Versus Small Groups, Fiona Fui-Hoon Nah, Jiye Mao, Izak Benbasat

Research Collection School Of Computing and Information Systems

Expert support systems (ESSs) are increasingly used in organizations to support individuals and groups in decision making. Although ESSs have been shown to enhance the decision-making capabilities of individuals, their benefits in supporting group decision making are less clear. To the best of our knowledge, no empirical research has evaluated the effectiveness of the technology in the group setting or compared its usefulness for supporting individual versus group decision making. The results of this research show that ESSs benefit decision making of both individuals and groups and novices are able to gain more from ESSs than experts. The findings also …

Impacts Of Industrial Robotics: Potential Effects On Labor And Costs Within The Metalworking Industries, Steven M. Miller

Research Collection School Of Computing and Information Systems

According to leading expert opinion, industrial robots are among the most important innovations of recent decades. Yet there is very considerable uncertainty (and disagreement) as to the rate at which the use of robots will spread and what their effects on employment, costs, and market structure will be. As stressed in 1983 by Congress’s Office of Technology Assessment: “A central question for an analysis of the social and economic impacts of programmable automation is whether programmable automation is likely to spread especially rapidly among firms and industries, and why.” The author analyzes the job displacement effects of industrial robots, as …

The Role Of Technological Change, Robert U. Ayres, Steven M. Miller

Research Collection School Of Computing and Information Systems

We develop an optimal growth model that includes several important new features. First, technological change is endogenously related to the growth of 'knowledge.' Investment may be directed either towards physical capital or knowledge (or both). Knowledge becomes an effective substitute for scarce resources by increasing the technical efficiency of resource utilization both for consumption and in capital. Nevertheless, a finite quantity resource must be embodied in capital and a finite flow is required for depreciation. Thus, there is an upper limit to technical efficiency and economic growth is thus ultimately limited by the availability of renewable resources. For a simple …