Technology and Innovation Commons^™

Blockchain Based Efficient And Robust Fair Payment For Outsourcing Services In Cloud Computing, Yinghui Zhang, Robert H. Deng, Ximeng Liu, Dong Zheng

Research Collection School Of Computing and Information Systems

As an attractive business model of cloud computing, outsourcing services usually involve online payment and security issues. The mutual distrust between users and outsourcing service providers may severely impede the wide adoption of cloud computing. Nevertheless, most existing payment solutions only consider a specific type of outsourcing service and rely on a trusted third-party to realize fairness. In this paper, in order to realize secure and fair payment of outsourcing services in general without relying on any third-party, trusted or not, we introduce BCPay, a blockchain based fair payment framework for outsourcing services in cloud computing. We first present the …

Innovation, Firm Size Distribution, And Gains From Trade, Yi-Fan Chen, Wen-Tai Hsu, Shin-Kun Peng

Research Collection School Of Economics

We study a trade model with monopolistic competition a la Melitz (2003) that is standard except that firm heterogeneity is endogenously determined by firms innovating to enhance their productivities. We show that the equilibrium productivity and firm-size distributions exhibit power-law tails under rather general conditions on demand and technology. In particular, the emergence of the power laws is essentially independent of the underlying primitive heterogeneity among firms. We investigate the model’s welfare implications, and conduct a quantitative analysis of welfare gains from trade. We find that, conditional on the same trade elasticity and values of the common parameters, our model …

Disrupting The Medical Industry With An App, Singapore Management University

Perspectives@SMU

GetDoc’s prescription for patient health: a standard consultation fee and cost transparency

Technology That Enables, Services That Empower, Yuyun Wirawati Ishak

Research Collection Library

Before 2016, the Library offered two different information desks: one for general/circulation enquiry and one for reference enquiry. The problem at that time was quite glaring: we were to open a new library branch, and if we replicated the information desks, we would have ended up with 4 different information desks, causing constraints in human resources and logistics.The solution seemed obvious: to merge the information desks into a single desk, hence cutting down the needs for staffing. The implementation, however, was not that straightforward. Staff who used to manage circulation enquiry were not comfortable with reference enquiry, and vice versa. …

Experience And Signaling Value In Technology Licensing Contract Payment Structures, Reddi Kotha, Pascale Crama, Phillip H. Kim

Research Collection Lee Kong Chian School Of Business

Whencommercializing technology, the lack of proven results and a reluctance toinvest upfront resources hamper efforts by firms to work jointly with inventorsto bring new discoveries to market. An effective contract payment structure – amix of upfront and royalty payments – can help overcome these hurdles. Weconduct our research in university technology licensing, where licensingmanagers act as intermediaries to unite inventors and licensee firms. Rather than leveraging their experience to bargainfor maximum payments, highly experienced managers offer contractual paymentstructures that trade lower upfront payments for higher royalty payments inorder to signal value. The signal instills confidence in the value of the …

App-Titude Test: Reviewing Productivity-Boosting And Anxiety-Busting Apps, Nurin Nazifa Binte Mohd Yusoff

Social Space

Self-improvement apps have been on the market for a while, but judging from the general lack of reviews, not many have been put to the test. For this edition ofThe Short List, I downloaded five mobile applicationsclaiming to enhance productivity and lower anxiety levels, and tried them out over the course of a few weeks. Am I now more productive and relaxed? Maybe.But were they app-solutely essential? Read on to find out.

Silver Generation, Golden Age: Vanessa Keng, Nurin Nazifa Binte Mohd Yusoff

Social Space

Meet Vanessa Keng, 30, co-founder of The Golden Concepts,1 an e-tailer of innovative eldercare products designed to keep seniors independent and safe. Offering a wide catalogue of items sourced frominternational suppliers, you will find everything from wheelchairs and walking canes, to car accessories and doorknob grips. NURiN NaZiFa BiNTe MoHD YUSoFF catches up with Vanessa to learn more about “heart ware”, and her mission to leverage technology for social good.

The Technology Tide: Has It Hit The Shores Of Social Innovation?, Andrew Koh

Social Space

“We want a nice colour and it must look modern.”

That was the feedback some villagers gave during a design-thinking exercise regarding sanitation facilities. Although this took place several years ago, as part of my previous work in the international development sector, I remember the experience vividly. It struck me that most people—village-dwellers or Singaporeans alike—have similar aspirations for a better quality of living.

Standing Out In The Digital Economy, Singapore Management University

Perspectives@SMU

The pace of digital transformation is accelerating. How do we remain competitive and develop new skills for the ever-changing career market?

Safe And Secure? Not Without Digital Hygiene, Kunaciilan Nallappan

Social Space

A generation ago, one would scoff at the thought of renting clothes or carpooling with strangers. These days, however, it seems like the sharing economy has taken the world by storm. From ride-sharing to lodging, consumers are now looking at alternatives to traditional services and businesses.

Waste Not, Want Not: Rayner Loi, Mike Ross Carroll

Social Space

Meet Rayner loi, 23. He’s the founder of Good For Food, an IoT startup that tackles the food wastage problem in Singapore. He speaks to MiKe RoSS caRRoll about his mission to direct all food to hungry stomachs instead of full bins.

Tech To The Future: Is It Time To Curb The Tech Bandwagon?, Chris Oestereich

Social Space

Technology is a broad concept. We tend to think of it in terms of theflashy new devices, but it’s so muchmore than that. Generally speaking, it’s a lever through which we applyknowledge to gain benefits. Majoradvances throughout human history are obvious reminders of the things tech has enabled. From the time when ploughs pulled humanity from hunting and gathering, to the era in which cars congested our cities, tech has continually pressed forward.

Easy Does It: Blockchain-Based Solutions For The Future, David Wong, Freddy Setiawan, Alvin Yong

Social Space

y now, most people are aware of Bitcoin and its meteoric rise in value. What is less known, however, is its underpinning technology, blockchain. Blockchain is a distributed ledger that records virtually all types of transactions.This distributed nature is reflected in itsphysical architecture, and is one of the main reasons for its strong resistance to hacking and its immutable nature.

All Systems Go: Building An Internet For Good, Sylvia Cadena

Social Space

The Internet has supercharged our ability to achieve development targets. Digital solutions, from both the public and private sectors, can facilitate unprecedented access to government and social services, banking andfinance, telehealth and well-being,education and training, employment opportunities, as well as create business opportunities.

Mine-Craft: Can Technology Take Us Towards A Mine-Free World?, Roshni Kapur

Social Space

Social enterprises are gradually changing the world with game-changing innovations that address global problems. But when it comes to the safe removal of unexploded ordnance—also known as landmines—will technology be the lasting solution?

Striving To Earn More: A Survey Of Work Strategies And Tool Use Among Crowd Workers, Toni Kaplan, Susumu Saito, Kotaro Hara, Jeffrey P. Bigham

Research Collection School Of Computing and Information Systems

Earning money is a primary motivation for workers on Amazon Mechanical Turk, but earning a good wage is difficult because work that pays well is not easily identified and can be time-consuming to find. We explored the strategies that both low- and high-earning workers use to find and complete tasks via a survey of 360 workers. Nearly all workers surveyed had earning money as their primary goal, and workers used many of the same tools (browser extensions and scripts) and strategies in an attempt to earn more money, regardless of earning level. However, high-earning workers used more tools, were more …

Inventive Solutions, Alson Teo

Research Collection Institute of Service Excellence (2007-2024)

Alson Teo of Stamfles International reflects on inventing the iKook and why automation is essential to scale.

Reframing Dining, Hsin Yao Cheng

Research Collection Institute of Service Excellence (2007-2024)

Cheng Hsin Yao of Picnic explains how he has future-proofed his latest restaurant with technology and design.

Passion Made Practical, Declan Ee

Research Collection Institute of Service Excellence (2007-2024)

Declan Ee of Castlery breaks down the importance of localising brand expansion and the difficulties of scaling customer service.

On The Fintech Revolution: Interpreting The Forces Of Innovation, Disruption And Transformation In Financial Services, Peter Gomber, Robert J. Kauffman, Chris Parker, Bruce W. Weber

Research Collection School Of Computing and Information Systems

Firms in the financial services industry have been faced with the dramatic and relatively recentemergence of new technology innovations, and process disruptions. The industry as a whole, and many newfintech start-ups are looking for new pathways to successful business models, the creation of enhanced customerexperience, and new approaches that result in services transformation. Industry and academic observers believethis to be more of a revolution than a set of less impactful changes, with financial services as a whole due formajor improvements in efficiency, in customer centricity and informedness. The long-standing dominance ofleading firms that are not able to figure out how …

Innovation And Small Business Success, Anirban Mukherjee, Hannah H. Chang

Research Collection Lee Kong Chian School Of Business

This article seeks to discuss three fundamental questions relating to innovation: What is innovation? What makes it important for small businesses? How can small businesses innovate?

Temporal Trajectories Of Enacted Complexity In Creative Project Teams, Kenneth T. Goh, Brian T. Pentland

Research Collection Lee Kong Chian School Of Business

With technologies to capture fine-grained measures of behavior now more ubiquitous, organizational researchers are now able to consider networks of actions performed by multiple actors as a unit of analysis. We apply the action network construct as a measure of enacted complexity. Because previous conceptualizations of complexity viewed the construct as a descriptive organizational property, capturing this property over time was a non-issue. But given the emergent nature of enacted complexity, questions about how complexity unfolds over time become meaningful. This paper thus examines how enacted complexity unfolds over time by investigating the temporal trajectory of actors and actions. We …

Addressing Social Needs Through Remote Based Design Thinking, Hoe-Chin Goi, Wee Liang Tan, Yuki Hara, Shuichi Takao

Research Collection Lee Kong Chian School Of Business

With ageing as the coming and increasing phenomenon in Japan, there is a need for innovative solutions for seniors to lead active lives in their residing communities. Little research has been conducted on the use of design thinking as a means to develop social innovations, especially with the designers not being present on-site from a distance. This paper reports the study on the effectiveness of employing a remote based design thinking in a university course with the goal for participants to develop social innovations that elderly, as stakeholders, would be engage to adopt and implement. The study involved two cohorts …

Ai: Augmentation, More So Than Automation, Steven M. Miller

Asian Management Insights

The take-up of Artificial Intelligence (AI)-enabled systems in organisations is expanding rapidly. Integrating AI-enabled automation with people into workplace processes and societal systems is a complex and evolving challenge. The articles takes a managerial perspective on how firms can effectively deploy human minds and intelligent machines in the workplace.

Data Or Decisions: Designing Business Intelligence And Analytics Function, Eric Sandosham

Asian Management Insights

On designing a successful business intelligence and analytics function.

How Fintech Startups Succeed In Financial Inclusion To Bank The Unbanked, Miguel Soriano

Asian Management Insights

In the drive to bank the unbanked, digital technology may succeed where others could only dream.

Transformation: The New Normal For Next-Gen Family Businesses, Annie Koh

Asian Management Insights

Transformation is the new normal for next-gen family businesses.

International New Ventures: Revisiting The Influences Behind The ‘Born-Global’ Firm, Terence P. C. Fan, Phillip Phan

Research Collection Lee Kong Chian School Of Business

There is a small but theoretically important literature on 'born-globals' or international new venture firms that positions itself in contrast to the more established sequential international entry literature. In this paper we examine the pattern of entry into international markets for a set of international new ventures and show that they need not be a distinct breed of firms, as previous research has portrayed. Absent a specific technological advantage, the decision for a new venture to internationalize at inception is influenced by the size of its home market and by its production capacity, as well as by cultural and economic …

Fixing The Future, Singapore Management University

Perspectives@SMU

Silicon Valley’s business model has wreaked havoc on the world. Human agency will be crucial to save it

The World Wide Web, when it exploded into mainstream culture in the mid-1990’s, promised to democratise information and level a playing field that had become tilted towards the rich and elite. When the United States Congress enacted the 1996 Communications Decency Act to regulate pornographic material on the internet, activist John Perry Barlow wrote A Declaration of the Independence of Cyberspace, urging governments to “leave us alone” in a realm where “anyone, anywhere may express his or her beliefs, no matter …

Towards A Cashless Society, Singapore Management University

Perspectives@SMU

Infrastructure, settlement, and the ‘last mile’ likely to keep cash in vogue (and your pockets)

In the December 2017 Red Book statistic report by the Bank for International Settlements (BIS), it was noted that “the number of cashless transactions seems to have at least doubled over the last 10 years across all countries”. Countries like Singapore, Australia, and the Netherlands lead the way with over 400 cashless transactions a year per person – more than double from 10 years ago – while China has gone from single digits to nearly 30 in five years.