Strategic Management Policy Commons^™

Bettr Barista: A Shot At Better Lives, Heli Wang, Sheetal Mittal, Adeline Natalia Sue Yi Lai

Research Collection Lee Kong Chian School Of Business

This chapter presents a case study in which Pamela Chng, the founder of Singapore-based Bettr Barista (BB), believes that a workplace cannot exist aloof from society's challenges and that companies need to be accountable for their contribution to society. The enterprise offers a four-month-long holistic programme, equipping them with job skills as a barista. The chapter highlights the challenge in maintaining the balance between financial and social goals, as this drives most of the decisions taken by the company, be it its value chain or the key stakeholders. The social programme was a comprehensive training course for the marginalised section …

Government Response To Covid-19 And Gender Discrepancy: Tour Operator Perspective From New Zealand, Marie Haley, Asif Hussain

Journal of Sustainability and Resilience

The New Zealand government closed the international borders for the first time in history to pursuit an elimination strategy to COVID-19. This has had a severe impact upon tour operators who have been excluded from a free and fair market, to protect the broader economic and public health systems. This paper argues that the government response needs a focus at the whanau and community level, with a targeted focus on women empowerment in the communities that are dependent upon international tourism. The government should pursue an approach of engagement with systems to facilitate community lead COVID-19 recovery. Thus, allowing the …

Building Destination Tourism Alliances In The Central-Western Region Of Mexico For The Recovery Of Post-Covid-19 Tourism, Silvia María López Ruiz

Journal of Sustainability and Resilience

This study focuses on knowing the joint work between Mexico’s tourist destinations and the private sector, promoting proximity tourism for the recovery of tourism after the Covid-19 pandemic, through the creation of the “Central West Pact for Tourism” in Mexico. For the qualitative empirical analysis based on a case study, it is based on secondary data and an in-depth interview conducted virtually with two pioneering leaders of this pact and responsible for tourism management in the state of Zacatecas, Mexico. In addition, a qualitative content analysis of the project’s official website (Viaja En Corto – Descubre El Centro de …

From Hurricanes To Pandemics: Community-Based Transformation And Destination Resilience In Utuado, Puerto Rico, Patrick J. Holladay, Pablo Méndez-Lázaro, Katja Brundiers

Journal of Sustainability and Resilience

Community-based tourism that is both sustainable and resilient lends strength to the community-based tourism system. Local mobilization of resources, cohesiveness, coordination, opportunities for change, healthy social and natural capital, economic diversification, strong leadership, and management that embraces creativity all build resilience. An example from Utuado, Puerto Rico is presented that illustrates these concepts with conceptual parallel of Hurricane Maria’s devastating impact to that of COVID-19. Post-coronavirus tourism should support local communities that could be resilient, creative, adaptive and transformative while it protects and provides long-term benefits to local communities and people.

Communicating Business, Singapore Management University

Perspectives@SMU

Communications heads should have a seat in boardrooms to facilitate strategic communication. But they need to demonstrate how communications drive business

How Xiaomi Redefined What It Means To Be A Platform, Tony W. Wong, Yanting Guo, Liang Chen

Research Collection Lee Kong Chian School Of Business

Traditional platform businesses generally fall into one of two categories: Ecosystems, such as Apple’s App Store, which offer limited resources to a wide array of independently-run firms; and Corporate Venture Capital (CVC) companies, such as Intel Capital, which invest heavily into a small number of ventures that promise either financial or strategic returns. However, new research into Xiaomi’s growth strategy suggests that the Beijing-based electronics giant has developed a blended approach, borrowing elements of both traditional ecosystem and CVC firms to create a broad ecosystem of strongly-supported partner ventures. Based on a series of in-depth interviews with executives from both …

Habitual Entrepreneurship In Digital Platform Ecosystems: A Time-Contingent Model Of Learning From Prior Software Project Experiences, Terence Fan, Andreas Schwab, Xuesong Geng

Research Collection Lee Kong Chian School Of Business

The emergence of large-scale digital platforms such as Facebook, Google Play and Apple App Store around 2008 has created opportunities for independent entrepreneurs to offer their self-developed software applications (“apps”) to large groups of platform users. The development and release of tens of thousands of apps by thousands of independent developers has created dynamic entrepreneurial ecosystems. This paper investigates whether and how learning by independent habitual entrepreneurs unfolds in substantively different ways in such dynamic platform-based environments. We argue that in these entrepreneurial ecosystems, the timing of learning efforts becomes essential. For Facebook app developers, we find that learning from …

Sustainability Reporting On Dublin Airport: A Case Study, Laura Zizka, Doreen Mcgunagle, Patti Clark

Publications

The purpose of the study is to examine the quantity and quality of Sustainability Reporting (SR) by Dublin Airport in a case study on Dublin Airport in Ireland. It uses content analysis to examine the use of the Global Reporting Initiative (GRI) and the UN’s SDG categories. The study considers stakeholder theory in sustainability reporting studies. The study finds a pattern of disclosures in all three areas of sustainability – economic, environmental and social.

B Corps’ Social Media Communications During The Covid-19 Pandemic: Through The Lens Of The Triple Bottom Line, Manveer Mann, Sang-Eun Byun, Whitney Ginder

Department of Marketing Faculty Scholarship and Creative Works

The COVID-19 pandemic and rising demand for transparency has heightened the importance of sustainability communications on social media to generate deeper stakeholder engagement. Although B Corporations (B Corps), businesses committed to the triple bottom line (TBL), could serve as a catalyst for sustainable development, little is known about how they communicate on social media during a crisis. Therefore, we examined social media communications of B Corps to (1) identify salient topics and themes, (2) analyze how these themes align with the TBL, and (3) evaluate social media performance against industry benchmarks. We focused on the apparel, footwear, and accessories (AFA) …

Exploring A Business Model Of Organic Farming Through Qualitative Approach, Shahjahan Sarfraz Raja, Valliappan Raju Assoc. Prof. Dr, Fozia Malik Dr.

The Qualitative Report

The main objective of this paper is to explore the business model of farmers involved in organic farming and to motivate the society for entering into organic farming business as it is environment friendly and healthy for consumers as well. The methodology used for this research was mainly interviews conducted by farmers of Punjab district of Pakistan. YouTube videos on organic farming in Pakistan were also assessed for gaining more knowledge. From the findings of interviews, a business model used by 05 farmers in production of organic products is explored which was an untapped area in previous research. The contribution …

Port Development Under The Background Of One Belt One Road, Shiao Lin

World Maritime University Dissertations

No abstract provided.

Crisis Management Lessons From The Clinton Administration's Implementation Of Presidential Decision Directive 56, Leonard R. Hawley

The US Army War College Quarterly: Parameters

Drawing on personal experience, the author asks what the current administration can learn from the Clinton administration’s implementation of Presidential Decision Directive 56, examines the real-world application of the directive during the Clinton administration and the pitfalls of its agency-centric successor during the Bush administration, and identifies recurring problems and best practices for successfully responding to current global crises.

Innovative, Social Organic - Alternative Business Model, Paul Thomas Raison, Jr.

Full-Text Theses & Dissertations

This dissertation aims to describe how I can create a new business model to address the need to intervene in systemic issues in an organization (i.e., decision making, cultural gaps, role definition, conflict styles, business practices, value proposition, process capability, and data collection) and its community (i.e., alcoholism, blight, crime, disease, drug addiction, education reform, and underserved community unemployment) and create a better interdependent connection between strategic management, business model innovation, financial planning, corporate sustainability, and economic development processes in a business model to improve systemic issues in an organization, and community permitting it to perform effective and efficient social …

The Impact Of Environmental Turbulence On The Strategic Decision-Making Process In Irish Quantity Surveying (Qs) Professional Service Firms (Psfs), Roisin Murphy Dr, Oluwasegun Seriki

Articles

Construction firms operate within a business environment characterized by uncertainty and a lack of predictability, increasing the complexity of strategic decision-making. Construction contractor firms’ strategic response to environmental turbulence is appropriately documented but evidence regarding Construction Professional Service Firms (CPSF’S) remains scarce. CPSF’s are characteristically different from contractor organizations due to the intangibility of services and high knowledge intensity. The purpose of the study is to ascertain the impact of environmental turbulence on strategic decision-making process characteristics in CPSF’s, specifically Irish Quantity Surveying (QS) practices. Using a mixed-methods research strategy, data collected over two dissimilar stages on the economic cycle …

Theoretical Town Centre Management Framework: Setting The Agenda For A Sustainable Future, David Jordan, Angela Wright

Conference Materials

The purpose of this study is to examine the current Town Centre Management [TCM] practices within Ireland’s rural towns since the abolition of Town Councils in 2014. This new study finds that Ireland’s approach to TCM is much more complicated and multifarious, with varying practices across the samples. The findings highlight a fractured TCM partnership between the private sector (Retailers, Volunteering Groups, Citizens, and Business Owners) and the public sector (Local Government). This paper also presents findings that despite respected recommendations from semi-state bodies to drive town centre management by local ‘dynamic leaders’, no model has been developed to attract, …

Regeneration First, Simon J.D. Schillebeeckx, Ryan Knowles Merrill

Research Collection Lee Kong Chian School Of Business

30 years of "corporate sustainability" has left our earth in a dire state. Biodiversity loss, planetary fever, floods, wildfires, droughts, melting ice caps, dying corals… the list goes on. We need a new approach. I’m sure you heard about a carbon footprint. It is the sum of all the actions we take that have a negative impact on the planet. We consume electricity, we drive to work, we fly to our holiday destination, we waste food and plastic and so on. All these actions create a negative impact that can be expressed in CO2 equivalent. The more CO2 ends up …

Leadership Doctorates Newsletter: Volume 7, Number 2, Larry Starr, Phd

Leadership Doctorates Newsletter (Formerly Strategic Leadership Newsletter)

In this Issue:

• Annual Mike Jackson Systems Lecture
• Uploaded Community Scholarship and Research
• Dissertation Support Group
• Jim Plummer Tries His Hand at Politics
• Emerging Challenges for Healthcare Leadership
• Global Education
• Entrepreneurial Endeavor
• Diversity, Equity and Inclusion
• Virtual Annual Meeting of the Academy of Management
• Contributions to Global Education: Our Alumni
• DMgt Candidate Dissertations
• DMgt Learners Approaching Dissertation

Experience Base, Strategy-By-Doing And New Product Performance, Liang Chen, Mengmeng Wang, Lin Cui, Sali Li

Research Collection Lee Kong Chian School Of Business

Research Summary Strategy research views firms' diverse experience base as critical to new product success. It also champions strategy-by-doing in entrepreneurial settings. This study juxtaposes and bridges these two perspectives to better understand product development. We propose that while a firm's product portfolio diversity contributes to new product success only to a certain degree, design iteration-a postlaunch strategy-by-doing approach-is positively associated with new product performance. Our core contribution points to a complementary relationship: strategy-by-doing helps mitigate the capacity constraints problem that prevents firms from successfully adapting product development capabilities to a dynamic market. Our analysis of a sample of 2,182 …

A Cultural Value Congruence Approach To Organizational Embeddedness, Emma Lei Jing, Nathaniel C. Lupton, Mahfooz A. Ansari

Faculty Research, Scholarly, and Creative Activity

Drawing on the person–organization fit theory, we investigate how the value congruence between employees’ collectivist values and their perception of organizational collectivism influences organizational embeddedness. Based on a survey of 515 working adults, the polynomial regression and response surface analysis results support that embeddedness is highest in the presence of both high individual and organizational collectivism. Additionally, the smaller the discrepancy between the two perceptions, the more embedded the employees. Our study contributes to the cultural perspectives in the organizational embeddedness research by theorizing and measuring the impact of collectivism at the individual level. The findings also contribute to the …

The Revenue Operations (Revops) Framework: A Qualitative Study Of Industry Practitioners., Oliviero Mottola

Dissertations and Theses

In recent years Revenue Operations or RevOps has emerged in professional circles as a new approach to manage Sales, Marketing and Customer Success teams in the context of b2b sales. In practitioner circles, RevOps definitions range from the increased collaboration of the three job functions to an all-out creation of job function within organizations. While the subject of interdepartmental alignment has been covered extensively in academia (albeit not exhaustively), RevOps as a term and set of practices has received no attention and industry practitioners struggle to find a unified set of best practices that isn’t coming from organizations trying to …

Triads Of Interorganisational Conflict: Investigating Asymmetries, Disputes, And Tensions, Li Hao Edson Kieu

Dissertations and Theses Collection (Open Access)

Interorganisational relations are critical resources that are enablers for organisations to achieve competitive advantage. Collaborative ties provide organisations access to new markets, distribution channels, information, and present opportunities to develop or enhance capabilities and competencies. However, interorganisational ties are dynamic and susceptible to relational tensions among collaborative, coordinative, and competitive elements. As such, primarily focusing on collaborative elements between organisations presents an incomplete representation. Social relations involve elements of collaboration and conflict that are not antithetical but dialectical determinants of one another. Despite these conjectures of dialectical tensions, the nature of interorganisational conflict remains elusive. Hence, this dissertation is devoted …

Generalist Versus Specialist Ceos And Acquisitions: Two-Sided Matching And The Impact Of Ceo Characteristics On Firm Outcomes, Guoli Chen, Sterling Huang, Philipp Meyer-Doyle

Research Collection School Of Accountancy

Research Summary: To address endogeneity concerns stemming from firm-CEO matching, we deploy a two-sided matching model that identifies the complementarities arising from the CEO-firm match and subsequently account for these complementarities in empirical tests. Applying this approach, we examine how the nature of CEOs' human capital affects the acquisition behavior and performance of firms. We find that generalist CEOs (CEOs with a broader set of knowledge and skills) are more likely to engage in unrelated acquisitions than specialist CEOs (CEOs with a narrower but deeper set of knowledge and skills). We also find that the fit between the nature of …

Prioritizing Facilities Linked To Corporate Strategic Objectives Using A Fuzzy Model, Devin Depalmer, Steven J. Schuldt, Justin D. Delorit

Faculty Publications

Excerpt: Limited facilities operating and modernization budgets require organizations to carefully identify, prioritize and authorize projects to ensure allocated resources align with strategic objectives. Traditional facility prioritization methods using risk matrices can be improved to increase granularity in categorization and avoid mathematical error or human cognitive biases. These limitations restrict the utility of prioritizations and if erroneously used to select projects for funding, they can lead to wasted resources. This paper aims to propose a novel facility prioritization methodology that corrects these assessment design and implementation issues.

The Mediating Effect Of Strategic Posture On Corporate Governance And Environmental Reporting, Abdalla Shwairef, Azlan Amran, Mohammad Iranmanesh, Noor Hazlina Ahmad

Research outputs 2014 to 2021

The aim of this study is to explain how corporate governance affects environmental reporting through the mediating effect of strategic position. The data were collected from chief executive managers and chief financial managers of 197 large companies in Malaysia. The partial least squares technique was used to test the proposed relationships. The results show that managers’ strategic posture mediates the impact of four aspects of corporate governance, namely, board size, board independency, CSR committee presence, and institutional ownership on environmental reporting. These findings extend the literature on the relationship between corporate governance and environmental reporting by providing insight into the …

Transformational Leadership: The Roles Of Leader's Fromal Education And Professional Training, Ahmet Shala

Dissertations, 2020-current

Abstract

Transformational leadership is a popular leadership theory that instigates extraordinary changes in individuals, teams and organizations. Transformational leaders motivate, enhance and transform their direct subordinates’ and followers’ actions, and their ethical aspirations are beyond their immediate self-interest. The current literature and research is focused on the transformational leadership outcomes, but little is known about the antecedents of transformational leadership. This research is an attempt to discover the impact of leaders’ formal education and professional training on transformational leadership and leadership effectiveness.

The target population of this research were the top leaders of the organizations from different sectors (education, production, …

How Positive Practices In Organizations Are Associated With Employee Engagement Via The Moderating Effects Of Generational Cohorts In U.S. Customer Service Organizations, Deborah A. Poole

Theses & Dissertations

The purpose of this study is to examine the moderating role that the respective workforce generational cohorts may have on the relationship between positive practices in organizations and levels of employee engagement of U.S. based adult customer service representatives of all races. Studies show that higher employee engagement positively affects employee motivation, satisfaction, productivity, and ultimately the financial success of the organization. However, the levels of engagement for front line customer service positions are some of the lowest of occupations measured by Gallup and have actually declined in recent years. The broaden and build theory of positive emotions shows that …

An Inclusive Leadership Model To Integrate Organizational Dynamics, Change Management, Change Leadership, And Diversity And Inclusion Needs For The Successful Implementation Of Business Transformations, Jarrod A. Combs-Harris

Full-Text Theses & Dissertations

This paper explores Change Management and Change Leadership theories in-depth, along with an analysis of how Diversity and Inclusion drivers play a significant role in how businesses can sustain successful transformations. In the past, experts focused on how change initiatives can help transform businesses on a macro level, regardless of employee factors. In most recent times, the world has evolved to include diversity and inclusion initiatives that will consider broader perspectives from communities who were once silent.

Historically, change management theories of yesteryear focused on how to execute change in a myriad of ways. Some theories were more tactical in …

Critical Success Factors Research Based On The Whole Process Practice Of Guangxi Laibin B Electricity Power Plant Bot Project, Liujiang Feng

Dissertations and Theses Collection (Open Access)

Given the lack of research on the critical success factors of the whole process of BOT projects, this paper conducts research on the BOT projects in Fujian Meizhou Bay, Guangdong Shajiao, and Guangxi Laibin, which applies the critical success factor (CSF) model analysis, and uses scientific questionnaire scoring evaluation to determine the success or failure of the BOT projects. The research results of the paper are in line with the local governments’ summaries and evaluation of the power plants after the end of the projects. This paper uses a mixed research method combining "expert argument + questionnaire + case analysis" …

Uri And Its Students: A Contract For The Provision Of A Safe Environment, Danielle Joan Beatrice

Senior Honors Projects

DANIELLE BEATRICE (English; Philosophy; Business) URI and Its Students: A Contract for the Provision of a Safe Environment

Sponsor: Judith Swift (Communication Studies, Coastal Institute)

When students begin to attend college, they expect to be consumed with busy schedules, heavy workloads, and an exciting social life. Students do not anticipate being in dangerous situations. However, this does not mean that such situations do not occur. Therefore, it is essential to teach students to be active participants in educating themselves and their peers regarding prevention and response to emergency situations. My Honors Project aims to increase the awareness of safety-related issues …

Investigating The Relationship Between The James C. Kennedy Center And The Utilization Of The Harvard Policy Model: A Strategic Planning Process, Neely Griggs

Honors Theses

This thesis aims to understand the relationship between the James C. Kennedy Wellness Center and the utilization of the Harvard Policy Model. The Wellness Center in Tallahatchie county, Mississippi has a profound impact in the community by working to decrease the prevalence of preventable diseases, and the Wellness Center’s leadership has decided to engage in the development of a strategic plan. The researchers led the Wellness Center through the first four steps in the Harvard Policy Model of strategic planning. Through focus groups and data analysis, the Wellness Center’s vision and mission statements were re-conceptualized, the core values of the …