Strategic Management Policy Commons^™

Top Management Team (Tmt) Demographic Characteristics, Remuneration And Esg Performance In China, Liu Huajie

Student Works (2020-2029)

Environmental, Social, and Governance (ESG) performance has emerged as more prominent in the contemporary business environment, serving as a non-financial key performance indicator besides classical financial indicators. Among the factors influencing ESG performance, the top management team (TMT) demographic characteristics have become an important determinant. Drawing on Upper Echelons Theory (UET), this study explores how the demographic characteristics of the top management team, specifically diversity in gender, age, and functional background, as well as the degree of professionalism indicated by the level of educational background influence firm ESG performance. Furthermore, it examines the moderating effect of TMT remuneration on these …

Enterprise Risk Management And Firm Performance In China: The Moderating Role Of Risk Management Committee, Liang Yankun

Student Works (2020-2029)

Risk management has increasingly become an interesting topic among the academicians and industry practitioners, following the 2008 global financial crisis. Motivated from the growing evidence of the significant role of Enterprise Risk Management (ERM) in improving firm performance, this study examines the relationship between ERM and firm performance in the context of China. Furthermore, this study explores the moderating role of risk management committee (RMC) on the relationship between ERM and firm performance in China. Drawing upon 94 public listed firms on the Shanghai Stock Exchange from 2018 to 2021, this study finds that ERM has significantly and positively affects …

Digital Transformation And Esg Performance In China: The Mediating Role Of Green Innovation, Zhou Yanyu

Student Works (2020-2029)

This study explores the relationship between digital transformation and ESG performance in Chinese A-share listed companies, focusing on the mediating role of green innovation. From the view of resource-based theory, the digital transformation is found to the first enhances ESG performance and how green innovation serves as a key transmission mechanism. Using fixed-effects regression analysis based on 6,763 firm-year observations from 2015 to 2023. The empirical results indicate that digital transformation improves ESG performance by fostering green innovation, which in turn partially mediates this effect. These findings provide theoretical insights on how digital capabilities drive corporate sustainability and offer practical …

Digital Technology Adoption And Esg Performance In Malaysia: The Role Of Board And Top Management Team, Qin Yue

Student Works (2020-2029)

Against the backdrop of advancing global sustainable development, corporate environmental, social, and governance (ESG) performance has become a key indicator of firms’ long-term sustainability and value creation. As digital transformation accelerates, leveraging digital technologies to enhance ESG performance has become a critical issue for both academia and practice. Integrating Information Asymmetry Theory and Resource Dependence Theory, this study establishes an analytical framework and empirically examines the impact of digital technology adoption on corporate ESG performance. Using a sample of non-technology listed firms in Malaysia from 2018 to 2023, this research employs a fixed-effects model. The study also investigates the moderating …

Environmental And Social Strategies, And Sustainable Performance: The Mediating Role Of Management Control Systems, Zheng Siqi

Student Works (2020-2029)

This study investigates how environmental and social (E&S) strategies influence enterprise sustainability performance (SP), with a focus on the mediating roles of Environmental Management Control Systems (EMCS) and Social Management Control Systems (SMCS). Anchored in the Resource-Based View (RBV), the study conceptualizes E&S strategies, EMCS, and SMCS as internal organizational resources that support the implementation of sustainability-related strategic intent. Although Chinese manufacturing enterprises face increasing regulatory and societal expectations regarding environmental and social responsibilities, prior research has primarily examined the direct association between sustainability strategies and performance outcomes or has treated sustainability control systems as aggregated constructs, providing comparatively less …

Esg And Firm Performance In China: The Moderating Role Of Firm Size And Covid-19, Peng Dan

Student Works (2020-2029)

This study examines the relationship between Environmental, Social, and Governance (ESG) performance and firm performance in China's A-share listed companies, with a particular focus on the moderating roles of firm size and the COVID-19 pandemic. Drawing on stakeholder theory, the research investigates whether ESG activities contribute positively to firm performance, and how this relationship varies with firm size and during crisis periods. The sample consists of Chinese A-share firms from 2019 to 2023, a period that includes the COVID-19 pandemic. After data processing, there are a total of 14,186 observations over the five-year period. Firm performance is measured using both …

Critical Success Factors Of Malaysian Armed Forces Digital Library System, Abdul Rahim Abdul Rahman

Student Works (2020-2029)

Digital Library System (DLS) refers to an online database that collects, creates, stores, distributes, and preserves digital objects, including text, images, video, and audio over a network. The present study aims to understand the critical success factors affecting user satisfaction and their continuous usage intention behaviour. This study employed updated DeLone and McLean IS Success Model (ISSM) and incorporated additional construct, namely perceived instrumental support to predict the critical success factors of Malaysian Armed Forces Digital Library System (MAFDLS). This study employed survey questionnaires to examine the research model and hypotheses developed. Five hundred twenty-four usable responses from military members …

The Usage Of Human Resources Management Information System (Hrmis) In The Malaysian Armed Forces: Empirical Evidence In A Military Setting, Mohd Azmi Arifin

Student Works (2020-2029)

The use of information and communication technology (ICT) among individuals and organisations is growing in accordance with technology invention, innovation and consumer needs. Like other organisations, the Malaysian Armed Forces (MAF) are not left behind to adopt technology in its management and operations. In the individual context, the use of technology can enhance the performance and quality of MAF’s personnel work. However, the BADSA’s report in 2017 found that the use of HRMIS was not optimal in the MAF. Only 32.4 per cent of the 37 units that were audited had used the system. Therefore, this study aimed to investigate …

Task Performance And Adaptive Performance In Royal Service Corps: Role Of Individual Ambidexterity And Extent Of Change, Muhamad Fadzly Abd Kadir

Student Works (2020-2029)

The Revolution in Military Logistics has impacted military logistics business processes. It requires logisticians to adapt to changes and perform their tasks. However, it also resulted in inconsistent performance of employees. The purpose of this study is to investigate the relationship between individual and situational factors and individual work performance of logisticians at the Royal Service Corps of the Malaysian Army. Individual factors (i.e. openness to experience and social intelligence) and a situational factor (i.e. workplace relationship) are the independent variables. Individual ambidexterity acts as a mediating variable, and the extent of change acts as a moderating factor. The dependent …

Board Of Directors’ Characteristics And Corporate Sustainability Performance: A Mediating Role Of Internal Control Mechanisms, Fakir A N M Asaduzzaman

Student Works (2020-2029)

The purpose of this study is to propose a framework and thereafter examine the relationship among the board of directors’ characteristics, internal control mechanisms, and corporate sustainability performance. In particular, it aims to uncover how the board specific characteristics influence internal control, which, ultimately, would enhance the sustainability performance of publicly listed companies. The premise of the resource dependence theory is utilized to identify the board characteristics that may influence the sustainability performance; namely, size, composition, leadership, ownership, diversity, and expertise. Inspired by the fit as mediation notion of contingency theory, the mediating role of internal control mechanisms, proxied by …

Csr, Corporate Reputation And Financial Performance Of Islamic Banks In Malaysia: Stakeholders’ Perceptions, Mohd Sofian Fatimah Noor Rashidah

Student Works (2020-2029)

A review of the extant literature established that the Islamic financial services industry (IFSI) needs to sustain its growth momentum. This is due to the downfall of the world’s largest banks in 2008, which has shaken the global financial industry. Besides, external challenges emerging in the global financial industry have affected the performance of Islamic banks in Malaysia. To overcome such problems, existing reports and several authors have suggested that Islamic banks should get involved in corporate social responsibility (CSR) activities and disclose such activities in the annual reports. It is argued that corporate social responsibility disclosure (CSRD) can increase …

Role Of Technological Capability On Firm Performance Among Palm Oil Mills In Malaysia, Parvand Sima

Student Works (2020-2029)

In spite of its strong economic performance since the 1970s, oil palm mills in Malaysia has faced low technological upgrading. Although the import of capital goods has acted as an effective channel for technology transfer (TT), the lack of strong firm-level in-house upgrading and the presence of barriers has affected mill efficiency levels. Hence, this thesis seeks to examine how firm-level technological capability development (TC) has impacted on firm performance. A quantitative research design using simple random sampling procedure was deployed to gather responses from 54 palm oil mills in Malaysia. The multiple regression analyses revealed that innovation strategy, TT, …

Determinants Of Defense Expenditure In South Korea, So Yeon Lee

Student Works (2020-2029)

This research pointed out the importance of defense spending as an „economic means‟ for national security in South Korea while due to the aftermath of US-China trade war, the threats and tension between North Korea and other neighboring countries such as China have become much more severe. In this context, an empirical study was conducted to investigate the factors determining national defense expenditure with secondary data from 1960 to 2018. The domestic factors namely economic growth, arms trade, the threat of North Korea and the Republic of Korea (ROK)-United States (US) defense alliance were established as those explanatory variables. The …

Relationship Among Service Quality, Food Quality, Perceived Value, Customer Satisfaction And Behavioural Intentions In The Malaysian Fast Food Industry., Seaw Thiam Chin

Student Works (2010-2019)

Fast food industry generates multi-billion dollars every year worldwide and is still growing, especially in Asia. Malaysian consumers were first exposed to fast food when A&W opened its outlet in Malaysia in 1961. Since then, the fast food industry has experienced dramatic growth in Malaysia. Today, fast food consumption is becoming a part of the Malaysian’s lifestyle. A number of studies have been undertaken to address the service quality and customer satisfaction in fast food restaurants. This can be problematic because some other potential determinants of customer satisfaction such as food quality and perceived value are disregarded. Moreover, most studies …

The Efficiency And Profitability Improvement Of The Rehabilitation Operations And Management Of Non Performing Loans : A Case Study Of Bank Perusahaan Kecil & Sederhana Malaysia Berhad (Sme Bank)., Ridza Ramza Ramli, Mohd Prasad Hanif

Student Works (2010-2019)

The comprehensive study on Rehabilitation Department is conducted to identify which segment within the process flow that requires improvement. The management of Non Performing Loans (NPLs) in a Bank is very crucial as these accounts are actually reflects the performance of the Banks. The Rehabilitation Department main task is to ensure proper administration of Non Performing Loans to be executed in order to maximize the recovery income to the Bank. The department also responsible to provides desirable result in term of manageable and acceptable NPLs rate for the Bank. The current process flow which has been used and practiced by …

The Mediating Roles Of Combinative Capabilities And Explorative Learning In The Prospector Strategic Orientation-Performance Relationship., Nor Liza Abdullah

Student Works (2010-2019)

The aim of this study is to develop and confirm a research model that interconnects strategy to performance by integrating combinative capabilities and explorative learning as mediating variables. In discussing strategy and performance, knowledge is found to be the missing link: an attempt to forge a link between strategy and organisational learning is constrained by the narrow conceptualisation of organisational learning in relation to strategy. Based on Miles and Snow (1978) strategic typology, the study uses contingency framing to investigate the mediation of combinative capabilities and explorative learning in the relationship between prospector strategic orientation and firm performance. A cross-sectional …

Critical Factors In Project Success: A Study Of Public Sector Construction Projects In Malaysia., Wan Maimun Wan Abdullah

Student Works (2010-2019)

The importance of the construction industry to nation building necessitates that project implemented achieves project success. However, studies and evidence have shown that there is a low probability in consistently achieving project success. Nevertheless, it seems that the definition of project success and how to achieve project success is quite illusive. For more than a century, researchers have been grappling with its definition but the concept remained ambiguous. From the early identification of time, cost and quality as elements of project success, researchers have added many other outcomes and objectives including stakeholders, project manager, communication, leadership, project management, organization structure, …

Influence Of Continuous Improvement (Ci) On Job Satisfaction., Ong Chee Wei

Student Works (2010-2019)

The purpose of this research is to determine the impact of Continuous Improvement (CI) on job satisfaction in Malaysia industry. Based on previous studies, it was anticipated that overall job satisfaction would be higher for employees who are working in companies that implementing Continuous Improvement practices and lower for employees who are working in companies that not implementing Continuous Improvement practices. The instrument of Continuous Improvement was adapted from Culp (1992), Limon (1993) and Ying (2000). In the mean time, employee’s job satisfaction was measured based on Job Satisfaction Survey (Spector, 1985). The collected data was tested with descriptive statistic …

A Study On The Determining Factors Of Operational Efficiencies Derived From Outsourcing : Malaysia As An Attractive Hub., Anbalagi Andy, Jesrina Ann Xavier, Lee Siew Yoong

Student Works (2010-2019)

Outsourcing had undergone a massive evolution since 1970s and has changed the way businesses operate in the global market place. Offshore outsourcing, in particular, has become a viable strategic venture and is no longer an exception but rather it is a norm in today’s economy. Many businesses are able to gain various operational efficiencies by embarking into strategic outsourcing initiatives although existing literatures have proven that there are also significant risks associated with this type of venture. It is interesting to note that not all outsourcing efforts have provided positive results for organizations nor proved fruitful. Nevertheless offshore outsourcing has …

Network Characteristics And Its Implications : Case Study Of Two Firms In Buyer-Supplier Relationships, Geok Eng Kwee

Student Works (2000-2009)

Cooperative relationships among firms are an area of research of interest to academicians and practitioners alike. Such cooperative relationships have evolved into a new form of business model known as network. This paper attempts to investigate the characteristics of a network and its implications such as benefits and risks from it. In a competitive world where survival depends on the abilities of firms to meet the needs of demanding consumers, an understanding of the dynamics of network is of paramount importance to firms wishing to deliver high value-added products. The study applies a case-study approach and two firms were selected. …

Better Organization's Performance In Local Commercial Banking Industry Through Strategic Balance Strategy, Seng Wah Ling

Student Works (2000-2009)

Similarity among firms has received a great deal of attention in strategic management and organization theories. Past researches observed that firms face pressures to be different and to be the same. By differentiating, firms reduce competition. By conforming, firms demonstrate their legitimacy. Both reduced competition and legitimacy improve performance. This study addresses the performance consequences of firm-level strategic similarity with Strategic Balance Strategy, which states that moderately differentiated firms have higher performance than either highly conforming or highly differentiated firms. This study examines the relative performance of local commercial banks in Malaysia from 1995 to 2000. The study investigates whether …

Organisational Diagnostics And Planned Organisational Change : An Application Of An Adapted Version Of Soft System Methodology ; The Case For A Private Healthcare Institution, Patricia Rita Nunis

Student Works (2000-2009)

THE RESEARCH PROJECT

This is an exploratory, qualitative study that utilises an adapted version of Soft Systems Methodology developed by Dr Mohd. Yusof Omar, to conduct an organisational diagnosis and plan interventions for change for a complex organisation. The target of the study was the 15-member senior management team of Subang Jaya Medical Centre (SJMC). Data was collected over a period of 8 months (Jan-Aug 2001), via participant observation using the framework of action research.

THE FINDINGS

It was determined that the organisation exhibited borderline capability to weather anticipated changes in the future, due to the composition of its current …

Becoming A Learning Organization : A Case Of Malaysian Financial Institutions, Elaine Ning Young Low

Student Works (2000-2009)

The immense changes in the economic environment caused by globalization and technological advancement, have forced organizations to make significant transformation in order to adapt and survive in this new world. Many organizational behaviourists suggest that business organizations must be a learning organization, or one need to adopt organizational learning to be able to increase their organizational effectiveness and competitiveness. In line with the call of Malaysian government to transform its economy from the existing production base to a knowledge base, this research paper attempts to examine the readiness of the local financial institutions in meeting this high-level demand of the …

Corporate Social Responsibility Reporting Of Firms Listed On The Klse : Empirical Evidence, Zarina Zakaria

Student Works (2000-2009)

This study reports on the results of a study on social responsibility reporting practices of 257 listed companies on the Kuala Lumpur Stock Exchange. In addition or providing an up-to-0ate description of such practices, this study also examines some new potential determinants of corporate social responsibility reporting practices, namely the type of audit firm and financial leverage. It replicates a recent New Zealand study (Hackston and Milne, 1996). Makes improvement on other studies in Malaysia by measuring the amount of disclosures as a continuous variables using number of sentences, page measurement and derived page measurement. Consistent with Hackston and Milne …

An Empirical Study Of Relationships Between Business Culture And Organizational Learning Of Malaysian Organizations, Soh Ping Low

Student Works (2000-2009)

In an economy where the only certainty is uncertainty, the one sure source of lasting competitive advantage is knowledge. Organizations must learn better than their best competitor or their business is doomed to fall behind. Learning has become the key to organizational survival. The main aim of this research is to explore how business culture affects organizational learning of Malaysian organizations. It is also to understand whether different nationalities of Malaysian organizations possess different business culture. Additionally, the research analyzed the effect of organizational learning on the consequences in term of individuals' self-rated competency and satisfaction with development since joining …

Organisational Diagnostics And Planned Organisational Change : A Case On Pharmaceutical Firm, Chee Meng Kok

Student Works (2000-2009)

A case study has been conducted on a pharmaceutical firm based in Malaysia. The framework of this study was constructed based on the adapted version of Checkland's Soft System Methodology (SSM). The organisation that under­studied was being tested on its viability towards a planned change. A set of diagnostics tools was applied to calibrate the organisation's operating system. In the inquiry stage for the real world, the six level organisational diagnostics, self-actuation diagnostic, organisation dissipativeness diagnostic and the actor system diagnostic (Yusef Omar, 2001) was used. The ISO 9001 :2000 standard criteria are used for the system thinking inquiry. Observation …

The Implications Of China's Entry To World Trade Organization (Wto) : Perceptions Of Malaysia Managers In Electronic Industry, Hong Nian Gan

Student Works (2000-2009)

No abstract provided.

Surgical Gloves Contract Packaging Business : A Feasibility Study, Phok Wee Heng

Student Works (2000-2009)

Founded in 1991, Doyen Medipharm is the world's only manufacturer of automated packaging machinery whose products are designed and engineered specifically to package medical devices. Doyen intends to capitalise on its market position by adding at least one further revenue stream. With its strength and market position, a major opportunity for the Doyen is the incorporation of Contract Packing facilities. The Contract packing market is dominated by poorly equipped low margin Companies, and now Doyen intend to challenge this market by equipping facilities with state of the art Doyen machines. Doyen Malaysia office was set up in 1996 serving as …

Software Architecture In Project Management, Kum Yeng Looi

Student Works (2000-2009)

Software architecture is vital for large and complex software systems in which the main means is controlling complexity. Currently, software development has been deteriorating from architecture point of view over the years as a result of adaptation of vast changing of system requirements. Consequently, architecture improvement of existing software is therefore turning more and more important. Software architecture is a set of concepts and design decisions about the structure and texture of software that must be made prior to concurrent engineering to enable effective satisfaction of architecturally significant explicit functional and quality requirements and implicit requirements of the product family, …

Knowledge Management In Twenty Malaysian Companies, Lai Yee Kong

Student Works (2000-2009)

The world economy has evolved over the last couple of years from a managed economy into an entrepreneurial economy or commonly referred as knowledge-based economy. In the knowledge-based economy, knowledge is becoming the primary production factor comparing to the traditional economies, which focused on labour, land, and capital. Therefore, there is a need to explore its impact to Malaysian's firms. This research deals with knowledge management in the emergence of knowledge economy especially for developing country such as Malaysia. Exploration of Malaysian's managers' perception towards knowledge management process and its awareness will be focused in the entire research study. In …