Strategic Management Policy Commons^™

Crisis Management Lessons From The Clinton Administration's Implementation Of Presidential Decision Directive 56, Leonard R. Hawley

The US Army War College Quarterly: Parameters

Drawing on personal experience, the author asks what the current administration can learn from the Clinton administration’s implementation of Presidential Decision Directive 56, examines the real-world application of the directive during the Clinton administration and the pitfalls of its agency-centric successor during the Bush administration, and identifies recurring problems and best practices for successfully responding to current global crises.

Leadership Doctorates Newsletter: Volume 7, Number 2, Larry Starr, Phd

Leadership Doctorates Newsletter (Formerly Strategic Leadership Newsletter)

In this Issue:

• Annual Mike Jackson Systems Lecture
• Uploaded Community Scholarship and Research
• Dissertation Support Group
• Jim Plummer Tries His Hand at Politics
• Emerging Challenges for Healthcare Leadership
• Global Education
• Entrepreneurial Endeavor
• Diversity, Equity and Inclusion
• Virtual Annual Meeting of the Academy of Management
• Contributions to Global Education: Our Alumni
• DMgt Candidate Dissertations
• DMgt Learners Approaching Dissertation

How Positive Practices In Organizations Are Associated With Employee Engagement Via The Moderating Effects Of Generational Cohorts In U.S. Customer Service Organizations, Deborah A. Poole

Theses & Dissertations

The purpose of this study is to examine the moderating role that the respective workforce generational cohorts may have on the relationship between positive practices in organizations and levels of employee engagement of U.S. based adult customer service representatives of all races. Studies show that higher employee engagement positively affects employee motivation, satisfaction, productivity, and ultimately the financial success of the organization. However, the levels of engagement for front line customer service positions are some of the lowest of occupations measured by Gallup and have actually declined in recent years. The broaden and build theory of positive emotions shows that …

An Inclusive Leadership Model To Integrate Organizational Dynamics, Change Management, Change Leadership, And Diversity And Inclusion Needs For The Successful Implementation Of Business Transformations, Jarrod A. Combs-Harris

Full-Text Theses & Dissertations

This paper explores Change Management and Change Leadership theories in-depth, along with an analysis of how Diversity and Inclusion drivers play a significant role in how businesses can sustain successful transformations. In the past, experts focused on how change initiatives can help transform businesses on a macro level, regardless of employee factors. In most recent times, the world has evolved to include diversity and inclusion initiatives that will consider broader perspectives from communities who were once silent.

Historically, change management theories of yesteryear focused on how to execute change in a myriad of ways. Some theories were more tactical in …

Uri And Its Students: A Contract For The Provision Of A Safe Environment, Danielle Joan Beatrice

Senior Honors Projects

DANIELLE BEATRICE (English; Philosophy; Business) URI and Its Students: A Contract for the Provision of a Safe Environment

Sponsor: Judith Swift (Communication Studies, Coastal Institute)

When students begin to attend college, they expect to be consumed with busy schedules, heavy workloads, and an exciting social life. Students do not anticipate being in dangerous situations. However, this does not mean that such situations do not occur. Therefore, it is essential to teach students to be active participants in educating themselves and their peers regarding prevention and response to emergency situations. My Honors Project aims to increase the awareness of safety-related issues …

Investigating The Relationship Between The James C. Kennedy Center And The Utilization Of The Harvard Policy Model: A Strategic Planning Process, Neely Griggs

Honors Theses

This thesis aims to understand the relationship between the James C. Kennedy Wellness Center and the utilization of the Harvard Policy Model. The Wellness Center in Tallahatchie county, Mississippi has a profound impact in the community by working to decrease the prevalence of preventable diseases, and the Wellness Center’s leadership has decided to engage in the development of a strategic plan. The researchers led the Wellness Center through the first four steps in the Harvard Policy Model of strategic planning. Through focus groups and data analysis, the Wellness Center’s vision and mission statements were re-conceptualized, the core values of the …

Good Deeds Done In Silence: Stakeholder Management And Quiet Giving By Chinese Firms, Heli Wang, Ming Jia, Zhe Zhang

Research Collection Lee Kong Chian School Of Business

We propose a new mechanism explaining why companies may remain silent about their positive corporate behaviors, such as socially responsible activities. We examine such strategic silence in the context of corporate philanthropy. Building on and extending the literature on legitimacy and stakeholder management, we argue that when a firm mistreats primary stakeholders, it is more likely to keep quiet about its philanthropic acts to avoid backlash from stakeholders. We also propose that long-term orientation among stakeholders mitigates the positive relationship between mistreating primary stakeholders and quiet giving, which allows stakeholders to appreciate the long-term value of corporate philanthropy. Data from …

Impact Assessment And Measurement With Sustainable Development Goals, Hao Liang, David Fernandez, Mikkel Larsen

Research Collection Lee Kong Chian School Of Business

With the rapid growth of sustainable and responsible investment and widespread adoption of the environmental, social, and governance (ESG) reporting and integration by organizations, how to assess and measure ESG impact has become a critical issue. Although the UN’s Sustainable Development Goals (SDGs) provide a useful framework for investors and organizations globally to align their standards, the SDGs are vague on how to implement them at an organizational or activity level. Current practice relies heavily on third-party ESG rating providers, whose scores mostly apply to public equities only. They also suffer from biases, inconsistencies, and a lack of sufficient disclosure. …

Tips For Sme Transformation Amid Covid-19 Pandemic, Siow-Heng Ong

Research Collection Lee Kong Chian School Of Business

The author shared that following the economic downturn in 2020, revival in 2021 can only be very gradual. SMEs in different sectors of the economy face different challenges and have different options for response. Overall, SMEs are hopeful rather than confident. SMEs are generally hoping to manage cash flow and stretch their current funds for immediate business sustainability. Inevitably, their focus is on meeting critical business needs. Turnover and profits are not expected to return to pre-pandemic levels so any increase in hiring or other planning for the future will be slight. He suggested that for pragmatic managers of SMEs …

Are Native Plants Green? Assessing Environmental Performances Of Locally-Owned Facilities, Narae Lee, Jiao Luo

Research Collection Lee Kong Chian School Of Business

We study the impact of corporate ownership and community conditions on firm environmental pollution. While the existing literature often thinks of environmental pollution as a unitary construct, we emphasize the distinction between toxic emissions, which have immediate but locally bounded impact, and greenhouse gas (GHG) emissions which have gradual but global impact, producing climate change. Using a facility-level panel of all manufacturing facilities in the US from 2010-2018, and leveraging within-facility changes in ownership status, we show that locally owned firms have lower levels of toxic emissions, but they are also less likely to report GHG emissions, and have higher …

Leadership Doctorates Newsletter: Volume 7, Number 1, Larry Starr, Phd

Leadership Doctorates Newsletter (Formerly Strategic Leadership Newsletter)

In this Issue:

• Sustaining Our Memory
• Greetings from Bahrain
• Anniversary Honors
• Dissertation Proposal Update
• Invited Speaker
• Sharlene Goldfischer Update on Health
• Q2 SCOUTs I&D Award
• Tom Guggino Conducts Presentation Skills Workshop
• Research Project with Jefferson Neurology
• Scholarship and Practice
• DMgt Candidate Dissertations
• DMgt Learners Approaching Dissertation

Who Are The Most Inclined To Learn? Evidence From Chinese Multinationals' Internationalization In The European Union, Liang Chen, Yi Li, Di Fan

Research Collection Lee Kong Chian School Of Business

While it is widely recognised that an asset-augmenting rather than asset-exploiting strategy drives emerging multinationals' (EMNEs) internationalization, current research focuses on the motivations behind knowledge seeking FDI. What remains less clear is why latecomer firms can engage in learning in advanced countries. Conjoining the "Linkage-Leverage-Learning (LLL)" framework and knowledge seeking literature, this study shows how Chinese investment in the European Union reveals the preconditions for foreign knowledge sourcing. We follow a set-theoretic approach, utilizing fuzzy-set qualitative comparative analysis (fsQCA), to identify equifinal configurations of linkage and leverage conditions leading to high learning propensity of EMNEs. Our analysis extends the LLL …

The Effect Innovation Of Information Technology, Product, Work, And Service Toward Development Performance Academic Business Laboratory In Indonesia, Ilham M, Tanti Handriana, Fendy Suhariadi

Library Philosophy and Practice (e-journal)

This study was conducted to compile a work plan and create an integrated laboratory information system and improve academic services at Uin Sunan Ampel Surabaya based on the implementation of work programs towards a world class university. The purpose of this research activity is to design and implement a system capable of providing work information for each manager of the integration laboratory and maximizing the utilization of the integration laboratory so that the use of the integration laboratory is better and more precise. The results of this research can form an integrated laboratory information system that can optimize the performance …

Critical Success Factors Of Malaysian Armed Forces Digital Library System, Abdul Rahim Abdul Rahman

Student Works (2020-2029)

Digital Library System (DLS) refers to an online database that collects, creates, stores, distributes, and preserves digital objects, including text, images, video, and audio over a network. The present study aims to understand the critical success factors affecting user satisfaction and their continuous usage intention behaviour. This study employed updated DeLone and McLean IS Success Model (ISSM) and incorporated additional construct, namely perceived instrumental support to predict the critical success factors of Malaysian Armed Forces Digital Library System (MAFDLS). This study employed survey questionnaires to examine the research model and hypotheses developed. Five hundred twenty-four usable responses from military members …

Technological Innovation Research: A Structural Equation Modelling Approach, Yu Sun, Zhaoyuan Yu, Ling Li, Yong Chen, Mikhail Yu Kataev, Haiqing Yu, Hecheng Wang

Information Technology & Decision Sciences Faculty Publications

The paper explores the relationship among technological innovation, technological trajectory transition, and firms’ innovation performance. Technological innovation is studied from the perspectives of innovation novelty and innovation openness. Technological trajectory transition is categorized into creative cumulative technological trajectory transition and creative disruptive technological trajectory transition. A structural equation model is developed and tested with data collected by surveying 366 Chinese firms. The results indicate that both innovation novelty and innovation openness positively affects creative cumulative technological trajectory transition as well as creative disruptive technological trajectory transition. Innovation openness and creative disruptive technological trajectory transition both positively affect firms’ innovation performance. …

An Exploratory Study Of Change Management In The Irish Defence Forces For Implementing New Technologies., Paul Dermot Hegarty

Theses

The aim of this research is to determine if the Irish Defence Forces would benefit from the introduction of change management processes when implementing new technological systems. The extant theory has neglected to examine the application of change management processes in military organisations, a shortcoming this thesis addresses. The research draws on semistructured interviews undertaken with military and civil servant professionals from the Irish Defence Forces and the Department of Defence. Analysis of the interviews resulted in a number of new findings. The research highlighted the current deficiency in long-term funding and long-term strategic planning at the political level, and …

Nonprofit Capacity To Manage Hurricane-Pandemic Threat: Local And National Perspectives On Resilience During Covid-19, Nicole S. Hutton, Steven W. Mumford, Marina Saitgalina, Juita-Elena (Wie) Yusuf, Joshua G. Behr, Rafael Diaz, John J. Kiefer

Political Science & Geography Faculty Publications

This paper examines nonprofits' capacity for responding to simultaneous hurricane-pandemic threat, addressing: (1) strategies nonprofits use to deliver services during the COVID-19 pandemic, and (2) how natural hazards may affect nonprofit roles in emergency service delivery during a pandemic. Data come from a survey of New Orleans-based nonprofits demonstrating effects of pandemic on local nonprofit service delivery, and workshops with U.S. coastal community stakeholders exploring expectations for nonprofit roles in emergency operations nationwide. Nonprofits have applied resilient strategies including virtual operations, staff reductions, and funding diversification, but vulnerabilities remain. Findings guide a research agenda for building nonprofit and community resilience.

Public Perceptions Of Hydrogen As An Energy Vector And Aid To Decarbonisation In The Republic Of Ireland, Colm Delaney

Masters

In the face of global commitments to decarbonise society by 2050, there is growing excitement surrounding the potential of hydrogen to emerge as a solution to many decarbonisation challenges. A transition to hydrogen as an energy vector in place of fossil fuels such as natural gas will require a significant transformation of existing energy policy, infrastructure, and regulations. While the technical aspects of a potential transition to hydrogen as an energy vector are undergoing large scale research, much of which is moving into the trial phase, it is widely presumed that a transition would be met with the widespread acceptance …

Ecowelvaart: Een Oost-Aziatische Kijk [In Dutch], Arnoud Cyriel Leo De Meyer

Research Collection Lee Kong Chian School Of Business

In a recent opinion piece in De Morgen, 33 Flemish women a call for development of ecologically responsible prosperity. Their statement that prosperity and sustainability are not should form a contradiction, but that they on the other hand, being able to amplify, close close to a growing awareness in East Asia about what is sometimes called 'ecosperity' here. But to achieve eco-prosperity, there will be a huge and coordinated investment are required from all walks of life. How do we handle this? Starting from the relative successful containment of the pandemic and its consequences in East Asia the author formulates …

Submission To The Future Of The Media Commission, Brendan K. O'Rourke, Joseph K. Fitzgerald

Reports

Dr. Brendan K. O’Rourke is a Senior Lecturer at Technological University Dublin, where he focuses on learning in the area of discourses of the economy, in particular examining enterprise, policy and public discourses on the economy. His scholarly work has been widely published as chapters in edited volumes, encyclopedia / handbook entries and in over 20 peer-reviewed academic journals such the Critical Discourse Studies, Politics and Social Semiotics. More information on his work is available on www.brendankorourke.com . Dr. Joseph K. FitzGerald lectures in international strategy at Technological University Dublin and has published on topics such as how young men …

Psychometric Evaluation Of Knowledge Sharing Behavior Scale In Academic Environment, Ali Asghar, Muhammad Asif Naveed

Library Philosophy and Practice (e-journal)

This study examined the psychometric properties of the Knowledge Sharing Behavior Scale (KSBS) using academicians at the University of Sargodha, Sargodha. The quantitative research design was adopted using a survey questionnaire to collect data from academicians. A 28-item KSBS was administered to 300 academicians, recruited through the convenient stratified process by visiting each department with permission. The researchers received 237 usable questionnaires indicating a response rate. The validity (e.g., construct validity, convergent validity, and discriminant validity) and reliability (e.g., internal consistency measure Cronbach Alpha) of the instrument was examined using partial least square structural equation modeling with SmartPLS. The results …

Leadership Doctorates Newsletter: Volume 6, Number 5 (Special Issue), Larry Starr, Phd

Leadership Doctorates Newsletter (Formerly Strategic Leadership Newsletter)

In this Issue:

• 2020 Reflections

Leadership Doctorates Newsletter: Volume 6, Number 4 (Special Issue), Larry Starr, Phd

Leadership Doctorates Newsletter (Formerly Strategic Leadership Newsletter)

In this Issue:

• Upcoming Events for our DMgt and PhD Communities

The Usage Of Human Resources Management Information System (Hrmis) In The Malaysian Armed Forces: Empirical Evidence In A Military Setting, Mohd Azmi Arifin

Student Works (2020-2029)

The use of information and communication technology (ICT) among individuals and organisations is growing in accordance with technology invention, innovation and consumer needs. Like other organisations, the Malaysian Armed Forces (MAF) are not left behind to adopt technology in its management and operations. In the individual context, the use of technology can enhance the performance and quality of MAF’s personnel work. However, the BADSA’s report in 2017 found that the use of HRMIS was not optimal in the MAF. Only 32.4 per cent of the 37 units that were audited had used the system. Therefore, this study aimed to investigate …

Task Performance And Adaptive Performance In Royal Service Corps: Role Of Individual Ambidexterity And Extent Of Change, Muhamad Fadzly Abd Kadir

Student Works (2020-2029)

The Revolution in Military Logistics has impacted military logistics business processes. It requires logisticians to adapt to changes and perform their tasks. However, it also resulted in inconsistent performance of employees. The purpose of this study is to investigate the relationship between individual and situational factors and individual work performance of logisticians at the Royal Service Corps of the Malaysian Army. Individual factors (i.e. openness to experience and social intelligence) and a situational factor (i.e. workplace relationship) are the independent variables. Individual ambidexterity acts as a mediating variable, and the extent of change acts as a moderating factor. The dependent …

Leadership Doctorates Newsletter: Volume 6, Number 3 (Special Issue), Larry Starr, Phd

Leadership Doctorates Newsletter (Formerly Strategic Leadership Newsletter)

In this Issue:

• Upcoming Events for our DMgt and PhD Communities

The Future Of Work Now: Ai-Driven Transaction Surveillance At Dbs Bank, Thomas H. Davenport, Steven M. Miller

Research Collection School Of Computing and Information Systems

One of the most frequently-used phrases at business events these days is “the future of work.” It’s increasingly clear that artificial intelligence and other new technologies will bring substantial changes in work tasks and business processes. But while these changes are predicted for the future, they’re already present in many organizations for many different jobs. The job and incumbents described below are an example of this phenomenon. Steve Miller of Singapore Management University and I co-authored the story.

Perceptions Of International Students In Indian Higher Education Campuses, Sanjay Krishnapratap Pawar, Swati Vispute, Hassan Wasswa

The Qualitative Report

The global competition for international students has fuelled the need for education providers to become more consumer oriented in their planning. Our purpose with this study was to understand international student perceptions and discuss corresponding approaches. In this qualitative study we interviewed twenty international students enrolled in two Indian universities to examine: one, their feelings about being an international student in India and two, what attracted them to India as a higher education destination. Our findings suggest that, the people on campus and in the host city are vital to delivering experiences. We identified “quality of education,” “cultural diversity” and …

Corona Crisis And Inequality: Why Management Research Needs A Societal Turn, Hari Bapuji, Charmi Patel, Gokhan Ertug, David G. Allen

Research Collection Lee Kong Chian School Of Business

As the world struggles to deal with the COVID-19 pandemic, the stark inequalities in our societies have been laid bare, and the interplay between organizations and societies has also become evident yet again. This crisis underscores the need for management scholars to take a societal turn and examine how organizational practices interact with societal economic inequality. To illustrate this approach, we discuss organizational practices – corporate social responsibility, work design, recruitment and selection, and compensation management – that can contribute to the normalization, reinforcement, and reduction of economic inequalities in society. We conclude by calling on scholars of inequality, as …

When Do Host Country Nationals Help Expatriates? The Roles Of Identification With The Multinational Enterprise And Career Development Support By The Subsidiary, Sachiko Yamao, Toru Yoshikawa, Soo Min Toh, Daijeong Choi

Research Collection Lee Kong Chian School Of Business

One of the concerns of host country nationals (HCNs) who work alongside expatriates in subsidiaries of multinational enterprises (MNEs) is their career prospects in the organization. This study advances the literature of expatriate management in MNEs by spotlighting the roles of the HCNs’ identification with the MNE and career development support received by the HCNs as key factors affecting the HCNs’ decisions to provide help to expatriates. According to the data collected in four countries (Australia, China, India, and Singapore), the HCNs’ identification with the MNE and their perceived subsidiary support for career development are positively related to their extra-role …