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You Have To Play To Win: Value Capture In Open Innovation, John T. Pritchard
You Have To Play To Win: Value Capture In Open Innovation, John T. Pritchard
Electronic Theses and Dissertations
Despite the extensive research on open innovation, debate remains on the relationship between open innovation and firm performance. No consensus exists on the measures of performance and the mechanisms that enable value capture remain largely unexplored. This dissertation addresses these issues in two parts. First, a theoretical model based on knowledge flows is introduced. Knowledge is at the heart of open innovation and this dissertation examines the role that external and internal knowledge play in firm performance outcomes. It integrates the dynamic capability view and open innovation literature to build a framework and set of arguments on how knowledge is …
Enhancing Employee Voice In Government: Transparency, Trust, And Cognitive Empowerment, Jomarie Phelan Honcoop
Enhancing Employee Voice In Government: Transparency, Trust, And Cognitive Empowerment, Jomarie Phelan Honcoop
Electronic Theses and Dissertations
For organizational change to take root, develop, and realize the desired goals and benefits, employees are increasingly asked to be an integral part of the change process, to speak up and use their voice to point out areas to improve and ways to be more efficient. Organizations and managers must create a climate where this employee voice, a multidimensional construct comprised of promotive and prohibitive voice, is encouraged and heard, and where the employee is empowered to effect change and make improvements. Both types of voice are potent mechanisms for improving public services, and government organizations in particular, as compared …
Where Virtual Well-Being Becomes Reality, Colleen M. Reilly
Where Virtual Well-Being Becomes Reality, Colleen M. Reilly
Electronic Theses and Dissertations
Strategies to mitigate the spread of COVID-19, specifically quarantine and social distancing protocols, have exposed a troubling paradox: mandated isolation meant to save lives has inadvertently contributed to a decline in America’s well-being. Prolonged isolation due to more remote work and decentralized workplaces has been associated with widespread loneliness and diminished physical and mental health, with effects compounded by limited face-to-face access to social support systems. While remote communication technologies (e.g., video chat) can connect individuals with colleagues and social networks, remote technologies might have limited effectiveness in business and social contexts. This study uses Roger’s Diffusion of Innovation Theory …
Could Alexa Increase Your Social Worth?, Peter Tripp
Could Alexa Increase Your Social Worth?, Peter Tripp
Electronic Theses and Dissertations
People have historically used personal introductions to build social capital, which is the foundation of career networking and is perhaps the most effective way to advance a career (Lin, 2001). With societal changes, such as the pandemic (Venkatesh & Edirappuli, 2020), and the increasing capabilities of Artificial Intelligence (AI), new approaches may emerge that impact societal relationships. Social capital theory highlights the need for reciprocal agreements to establish the trust between parties (Gouldner, 1960). My theoretical prediction and focus of this research include two principles: The impact of reciprocity in evaluating trust of the source of the introduction and the …
Corporate Ventures: Relational Microfoundations Of Innovation Performance, Burak Malkoc
Corporate Ventures: Relational Microfoundations Of Innovation Performance, Burak Malkoc
Electronic Theses and Dissertations
Large, established companies invest in innovation to sustain and improve their competitiveness. In addition to in-house R&D departments, they acquire startup companies and operate them under a separate organizational structure. Corporate ventures’ success depends on many factors, such as available resources, compensation schemes, and acquisition strategies, which have been explored in the extant literature. This study explores the antecedents of corporate venture innovation performance through the lens of dynamic capabilities and social capital theories. Existing research on dynamic capabilities has explored its microfoundations of managerial cognition and top management initiatives. However, the development of dynamic capabilities requires actors’ level interactions …
Conceptualizing The Electronic Word-Of-Mouth Process: What We Know And Need To Know About Ewom Creation, Exposure, And Evaluation, Ana Babić Rosario, Kristine De Valck, Francesca Sotgiu
Conceptualizing The Electronic Word-Of-Mouth Process: What We Know And Need To Know About Ewom Creation, Exposure, And Evaluation, Ana Babić Rosario, Kristine De Valck, Francesca Sotgiu
Marketing: Faculty Scholarship
Electronic word of mouth (eWOM) is a prevalent consumer practice that has undeniable effects on the company bottom line, yet it remains an over-labeled and under-theorized concept. Thus, marketers could benefit from a practical, science-based roadmap to maximize its business value. Building on the consumer motivation–opportunity–ability framework, this study conceptualizes three distinct stages in the eWOM process: eWOM creation, eWOM exposure, and eWOM evaluation. For each stage, we adopt a dual lens—from the perspective of the consumer (who sends and receives eWOM) and that of the marketer (who amplifies and manages eWOM for business results)—to synthesize key research insights and …
The Effect Of Electronic Word Of Mouth On Sales: A Meta-Analytic Review Of Platform, Product, And Metric Factors, Ana Babić Rosario, Francesca Sotgiu, Kristine De Valck, Tammo H. A. Bijmolt
The Effect Of Electronic Word Of Mouth On Sales: A Meta-Analytic Review Of Platform, Product, And Metric Factors, Ana Babić Rosario, Francesca Sotgiu, Kristine De Valck, Tammo H. A. Bijmolt
Marketing: Faculty Scholarship
The increasing amount of electronic word of mouth (eWOM) has significantly affected the way consumers make purchase decisions. Empirical studies have established an effect of eWOM on sales but disagree on which online platforms, products, and eWOM metrics moderate this effect. The authors conduct a meta-analysis of 1,532 effect sizes across 96 studies covering 40 platforms and 26 product categories. On average, eWOM is positively correlated with sales (.091), but its effectiveness differs across platform, product, and metric factors. For example, the effectiveness of eWOM on social media platforms is stronger when eWOM receivers can assess their own similarity to …