Organizational Behavior and Theory Commons^™

Resilience Only Gets You So Far: Volunteer Incivility And Burnout, Sheridan B. Trent, Joseph A. Allen

Organization Management Journal

Although multiple factors have been found to induce burnout in volunteers, studies examining relationships among volunteer coworkers as a potential stressor are sorely lacking. Through the lens of conservation of resources (COR) theory, we investigated coworker (i.e., from both paid and unpaid coworkers) incivility as a predictor of burnout in a sample of volunteers. COR theory postulates that environmental stressors lead to burnout or other negative outcomes by depleting an individual’s resources. The present study also explored resilient coping as one factor that might help volunteers cope with the burnout emanating from incivility. Using regression, we found that incivility from …

The Effect Of Mindfulness Techniques On Teacher Resilience As Moderated By Conscientiousness, Aundrea T. Harris

Walden Dissertations and Doctoral Studies

Unmanaged stress in teachers often triggers burnout, which leads to a rise in healthcare costs and absenteeism. Therefore, teachers' resiliency needs improvement to lower the risk of burnout. The purpose of this cross-sectional design study was to examine the relationship between mindfulness techniques and resilience in high school teachers. An additional purpose of this study was to examine if the personality trait, conscientiousness, moderates the relationship between mindfulness techniques and resilience. The frameworks for this study were based on the self-awareness, -regulation, and -transcendence (S-ART) framework, theory of planned behavior, and the concepts of resilience and job burnout. Four surveys …

Stress And Burnout: Empathy, Engagement, And Retention In Healthcare Support Staff, Burnette Vidal

Walden Dissertations and Doctoral Studies

Research on stress and burnout and their influence on empathy, engagement, and retention, in healthcare support staff is scarce in the literature. The theoretical framework for this study was the conservation of resources (COR) theory which claims that when people are stressed, emotionally exhausted, and experiencing burnout, they protect and preserve their physical and mental resources from becoming depleted by reducing their effort and withdrawing from work. The key research question was: Does burnout mediate the relationship between stress and empathy, engagement, and turnover intentions in healthcare support staff working in a Federally Qualified Health Center (FQHC)? This quantitative, non-experimental, …

Counterproductive Work Behaviors Toward Organization And Leader-Member Exchange: The Mediating Roles Of Emotional Exhaustion And Work Engagement, Mariana Lebron, Filiz Tabak, Or Shkoler, Edna Rabenu

Organization Management Journal

In this article, we develop and empirically test a model of antecedents of organizational counterproductive work behavior (CWB-O) specifying work engagement and emotional exhaustion as mediators of the relationship between leader–member exchange (LMX) and CWB-O. Our results show (a) that the relationship between LMX and organizational CWB-O is partially mediated by work engagement and (b) that the relationship between work engagement and CWB-O is partially mediated by emotional exhaustion. We discuss our findings and their implications for research and practice.

A Cross-Cultural Examination Of The Effect Of Employer Support On Employee Productivity, Shawn Tuman, Haley Lipton

Senior Honors Projects, 2010-2019

The purpose of this creative, collaborative, capstone project is to conduct a cross-cultural examination of the effect of employer support on employee productivity by compiling, examining, and synthesizing conclusions from existing research. In a world of growing globalization and technological innovation, the speed of productivity is often the cornerstone that differentiates successful businesses from unsuccessful businesses, providing a competitive advantage to the quick while the others fall behind. Often this increased level of efficiency comes at a cost beyond the price of the product and the salary of employees, a deeper, psychological cost. By reviewing research focused in the United …

The Relationship Between Big Five Personality Traits And Burnout: A Study Among Correctional Personnel, Sharon Maylor

Walden Dissertations and Doctoral Studies

Burnout is a serious work related syndrome that is a result of exposure to chronic work stress. In addition to the consequences of burnout on the individual, the symptoms of burnout can adversely affect the organization, the clients the individual works with and the individual's close family and friends. The literature has focused on the history of burnout and the level of burnout experienced by various high stress occupations; however there has not been extensive research into the role personality traits play in burnout. The main research question of this study was to identify personality traits that are more susceptible …

A Quantitative Examination Of The Relationship Between Perceived Burnout And Job Satisfaction In Certified Public Accountants, Tanya Haddad

Doctoral Dissertations and Projects

Burnout in accounting is a significant problem that has numerous impacts on organizational effectiveness. Job burnout is the result of prolonged exposure to workload pressure and excessive job demands. As accounting professionals work in a fast-paced and regulated environment, it is important to better understand whether burnout is related to job dissatisfaction within the industry. Employee dissatisfaction can adversely affect organizational change, impacting job performance, turnover intentions, and work attitudes. Organizations need to recognize the negative impacts of burnout in accounting and address ways to increase job satisfaction and workplace productivity. The purpose of this quantitative research was to investigate …

Threat Or Challenge? Intensified Job Demands And The Moderating Effect Of Differentiated Transformational Leadership, Benjamin Bass

Psychology Theses & Dissertations

Over the past 30 years, industrialized democracies have experienced major economic change due to globalization, economic instability, and rapid technological innovation. To remain viable, organizations maximize flexibility through strategies like downsizing, just-in-time inventory, and temporary labor. Consequently, employees face heightened responsibility, variable workloads, and rising job insecurity. While these demands are stressful, at times, some may represent an exciting challenge. Recently, researchers started studying how the long-term intensification of work affects employees via intensified job demands. This dissertation builds on their efforts by exploring short-term job demand intensification. Specifically, the transactional model of stress and the job demands-resources model were …

Teaching Mindfulness For The Self-Care And Well-Being Of Student Affairs Professionals, Monica G. Burke, Lacretia Dye, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

The demands and expectations placed on student affairs professionals can lead to stress, burnout, a lack of work-life balance, and decreased job satisfactions. Accordingly, it could be beneficial to teach graduate students and professionals in student affairs graduate preparation program how to use self-care practices focusing on mindfulness. This mixed method study examined the perceptions of graduate students in a student affairs graduate preparation program regarding mindfulness training in increasing self-care, awareness, and coping strategies.

Implementation Of A Nursing Workload Tool To Reduce Nurse Burnout, Nicole K. Greives

Evidence-Based Practice Project Reports

Nursing burnout and workload is a complicated issue with far-reaching effects. Nursing burnout and inappropriate nursing workload have been linked to increased risk of urinary tract infection, respiratory infections, decreased patient satisfaction, decreased quality and safety of care, and increased mortality. The purpose of the project was to decrease nursing burnout on a Medical Progressive Care Unit (MPCU) by moving patients with high workloads and medical instability to a higher level of care. Within this project, Rosabeth Kanter’s Theory of Structural Power was used for the theoretical framework, and the Stetler Model guided the implementation. The intervention consisted of a …

Examining Law Enforcement Officer Job Satisfaction And Burnout Through The Lens Of Empowerment Theory, Bruce A. Biggs

Open Access Dissertations

This exploratory cross-sectional study examined the organizational factors that influence law enforcement officers’ perception of job stress and perception of job satisfaction. The extant literature is replete with the finding that organizational factors (job context) rather than the aspects of providing police service (job content) cause law enforcement officers the largest amount of stress and job dissatisfaction. However, the literature also shows that the exact organizational factors that wield these deleterious effects are enigmatic.

This situation is further confounded by the lack of a guiding and encompassing theoretical construct through which the myriad of organizational influences and consequences may be …

911,What's My Emergency? Emotional Labor, Work-Related Rumination, And Strain Outcomes In Emergency Medical Dispatchers, Jessica Lee Deselms

All Graduate Theses, Dissertations, and Other Capstone Projects

The work of Emergency Medical Dispatchers (EMDs) is filled with a variety of stressors, and one of those being emotional labor. Despite research on emotional labor, few studies have quantitatively examined this construct within EMDs. Compared to the plethora of emotional labor literature that focuses on the display of positive emotions, EMDs are required to suppress or neutralize any negative reactions they may experience. Hence, this study was concerned with the further examination of emotional labor, physical health outcomes, burnout, and job satisfaction in a unique population. Additionally, the construct of work-related rumination is in its infancy. It can be …

Egyptian Teachers’ Burnout: The Role Of Work Environment Characteristics And Job Stress, Sahar Mohamed Badawy

Business Administration

Recent research has pinpointed the serious effects of job burnout on both personal life and productivity in work. Yet, there is a gap in the research directed to service professions in developing countries. The aim of this study is to investigate the relationship between work environment, stress and burnout within the Egyptian context. The research proposes that stress mediates the relationship between work environment characteristics and burnout. An explanatory model was tested for the hypothesized relationships. The study was conducted on 325 Egyptian teachers with a response rate of 79.9% (250 teacher).The proposed model included 10 work environment components measured …

Organizational Trust As A Moderator Of The Relationship Between Burnout And Intentions To Quit, Glenn Trussell

All Graduate Theses, Dissertations, and Other Capstone Projects

This research explores an individual's trust in his or her organization and an individual's perceptions of the level of organizational trust he or she receives as potential moderators of the relationship between burnout and intentions to quit. Reciprocal trust, as defined by high levels of both individual and perceived organizational trust, was also examined as a potential moderator. Research was conducted in partnership with a regional consulting firm. Survey data was collected through MechanicalTurk. A total of 2,922 participants from eighteen business sectors across the United States and Canada were represented. Level of trust was shown to significantly impact intentions …

An Investigation Into The Relationship Between Conscientiousness, Self-Awareness, And Occupational Stress Outcomes In Culinary Chefs, Tanja M. Hinterstoisser

Electronic Theses and Dissertations

The purpose of this study was to investigate whether, and to what extent, Conscientiousness, as part of the personality construct, and Self-Awareness, as part of the emotional intelligence construct, influence the occupational stress outcomes of absenteeism and burnout in culinary chefs. The research method and design selected for this study was a quantitative correlation and regression. The researcher selected the Self-Awareness factors from the ECI - 2.0, and the Conscientiousness factors from the NEO-FFI to measure the individual and interactive effect on absenteeism and burnout. The experience of burnout itself was measured the Maslach Burnout Inventory - GS, and absenteeism …