Organizational Behavior and Theory Commons^™

Building A Better Future For Christian Higher Education, Maria Ll Lam

Journal of the North American Management Society

This paper is an exploratory study concerning the perceptions of 16 diversity, equity, and inclusion (DEI) officers at nine Protestant evangelical Christian universities and six Catholic universities. Among these 16 DEI officers, 15 are people of color. 13 possess Ph.D. degrees and hold the highest administrative positions at their institutions. They are often required to address justice issues in their diversity initiatives if they don’t want to reproduce systematic institutional injustices in historically white-dominated Christian universities. They are working across multiple boundaries (i.e., boundary spanners) for institutional-level diversity changes. They all voice motivations to make institutional changes and 11 DEI …

Journal Management, Administration, And Promotion: The Power And Impact Of The Jnams Relaunch, Michael Dobbs, Heather S. Mcmillan

Journal of the North American Management Society

No abstract provided.

Virtual Leadership Through The Use Of Commanders Intent, Lisa M. Hammond

USF Tampa Graduate Theses and Dissertations

The shift to remote work triggered by the COVID-19 pandemic has transformed organizational dynamics, exposing the limitations of traditional leadership models and emphasizing the need for innovative approaches. This dissertation examines the application of the military concept of Commander’s Intent in remote work settings, focusing on its potential to enhance mission alignment, autonomy, and productivity. Employing a mixed-methods approach, the study integrates quantitative survey data and qualitative thematic analysis to explore how Commander’s Intent impacts mission clarity, person-job fit, and leadership effectiveness. Findings reveal that Commander’s Intent strengthens mission alignment and empowers teams to act autonomously while maintaining strategic coherence, …

Relationship-Influenced Cyber Hygiene (Rich) In Community Banks, Monte L. Ward

USF Tampa Graduate Theses and Dissertations

This dissertation is a research study that introduces the theoretical model of Relationship-Influenced Cyber Hygiene (RICH) through its investigation of the phenomenon the researcher experienced: how the interpersonal relationship between top management and cybersecurity personnel within smaller community banks influences the cyber hygiene of top management. Due to the value proposition of community banks to their clients and the limited budget of smaller institutions for investment in cybersecurity controls and initiates, community banks need additional strategies to achieve stronger cyber hygiene, especially as it relates the greatest weakness in most cybersecurity infrastructures—the human element. This study identifies and addresses a …

Attachment Styles As Moderators Of Loneliness In Remote Work, Brody Tj Loughlin

Doctoral Dissertations

This dissertation investigates the role of attachment styles in moderating the relationship between remote work and loneliness. Drawing on attachment theory, which posits that early life experiences shape attachment styles and influence social interactions, the study examines whether attachment styles (anxious, avoidant, and secure) moderate the association between remote work and feelings of loneliness. The research targets 394 remote workers, using a quantitative, cross-sectional survey design with proportional stratified sampling to reflect the distribution of hybrid and fully remote work arrangements in the U.S. workforce. The Extent of RemoteWork measure, the Three-Item Loneliness Scale, and the Adult Attachment Scale assess …

Navigating The Landscape: Perceptions, Motivations, And The Journey Of Data Professionals In Implementing Data Processes And Procedures, Willie Rivers

Dissertations

This explanatory study investigates the motivations behind data professionals' willingness or resistance to implementing data policies and procedures, utilizing the Theory of Planned Behavior and Psychological Ownership as frameworks. Through interviews with 21 data professionals, the research explains how factors such as perceived control, ownership, and attitudes towards data processes influence their motivation. The study tests key propositions, including the impact of perceived time burdens, bureaucratic procedures, and organizational expectations on data governance engagement. The findings underscore the critical role of control and access to information in motivating the adoption of data policies, providing insights for organizations aiming to enhance …

Organizational Characteristics As Drivers Of Employer Attraction, Naomi L. Akins-Osuma

Dissertations

This research study examined perceptions of attraction to different organizational characteristics based on an individual’s Career Stage in Super’s (1980) life-span model. Using a diverse sample of 230 participants in the U.S. workforce 18 years or older, the study manipulated the opposing Reputation and flexible working arrangement (FWA) conditions of a hypothetical hiring organization in the technology industry. The results indicated that the main effects of Reputation and FWAs on general attraction, intention to pursue, perceived economic citizenship, and perceived ethical citizenship were significant. Although the high levels of Reputation and FWA yielded the highest mean scores among the dependent …

Accountability For Unethicality: Monitoring, Policy, And Individual Attitudes, Sara Marie Lewis

Dissertations

This research examines the mechanisms that can be used to reduce unethical behaviors, as well as their influence on employee attitudes (e.g., trust, justice, job satisfaction, and organizational commitment). Using an experimental design, participants were exposed to varying levels of accountability, monitoring, and policy to examine their interaction effects on unethical behaviors and attitudes. Two significant interactions emerged when looking at the mechanism's influence on attitudes. Policy clarity had a significant main effect on employee justice perceptions, with vague policies reducing perceptions of justice. The interaction between clear policy and accountability significantly impacted justice perceptions, highlighting the value of accountability …

Importance Of Soft Skills Comparative Study With Cybersecurity Professionals In The Manufacturing And Finance Critical Sectors, Stanley Mierzwa, Mary Lind

Center for Cybersecurity

Cybersecurity professionals require and will benefit from having strong and competent technical and soft skills, knowledge, and abilities. Cyber-attacks continue to plague our organizations and businesses, and finding the individuals with the skills needed for industry teams to contend with these broad and varying types of breaches is essential. This research article will outline the results of a comparative quantitative study that compares the importance of soft skills or nontechnical competencies by information security and cybersecurity professionals in the finance and manufacturing critical infrastructure sectors. This research study used a validated survey instrument from a previous seminal study to capture …

Boycotting Campaigns And Consumption Practices: Insights From Egypt In The Aftermath Of The 2023 Gaza War, Maha Ahmed Zaki Dajani, Israa Lewaa, Hadia Fakhreldin

Business Administration

This study investigates the impact of Egyptian boycott campaigns following the Gaza war in 2023 on consumption behavior. It uses the lens of the Theory of Planned Behaviour (TPB) to examine how the intention to consume (or not to consume) originating from attitudes, social norms, and perceived behavioural control leads to intentions that are reflected in different consumption behaviours. This study uses a mixed methodology, where it blends quantitative statistical analysis with indepth qualitative interviews. First, a pilot study is carried out to ensure the relevance of the survey questions. Then an online questionnaire posted on social media and sent …

What Makes An Effective Chief Of Pediatric Cardiology: Insights From Chiefs Of North American Pediatric Programs, Michael E. Kim, Wayne Franklin, Anne M. Dubin, Jeffrey J. Kim, Shubhayan Sanatani, R. Krishna Kumar, Shubhika Srivastava, Thomas R. Kimball, Mark Lewin, Joseph Rossano, Colin J. Mcmahon

Department of Medicine Faculty Papers

BACKGROUND: Although the position of a pediatric cardiology chief is often seen as the apex of one's academic career, its roles, responsibilities, and qualifications are not well defined in the literature. This study was done to gain further insight of the role and attributes of a pediatric cardiology chief by surveying those who are currently serving the position across North American centers.

METHODS AND RESULTS: This was a mixed-methods study with a survey given to North American pediatric cardiology chiefs at programs with fellowship training programs. The survey was a semistructured questionnaire that was independently reviewed by 3 cardiologists. Smaller …

Un Silence Assourdissant! Listening To What’S Not Being Said, Addressing The Silence Around And Impact Of Intersectionality For Leaving Certificate Applied Students In Irish Second Level Education., Vicki O'Reilly

Journal of Franco-Irish Studies

Intersectionality as a concept for diversity and discrimination helps us to put shape on the many layers and descriptors that label and often define us as individuals. The narrative we hear about how we discuss and describe each layer can shape how society places value on each layer or descriptor. Where we hear nothing, where there is gap in our narrative, we can find discourse lacking as a means to shape and overcome intersectionality. In looking at two specific descriptors, socio-economic status and educational attainment, we investigate how their intersection can impact individuals and the ensuant discourse that surrounds them. …

Validity Of Social Media Assessments In Personnel Selection: A Systematic Review Of The Initial Evidence, Franz W. Mönke, Nicolas Roulin, Filip Lievens, Marie Therese Bartossek, Philipp Schäpers

Research Collection Lee Kong Chian School Of Business

Approximately two out of three recruiters report screening candidates’ KSAOs (knowledge, skills, abilities, and other characteristics like personality) or hireability based on social media platforms (e.g., Facebook, LinkedIn), often referred to as cybervetting. However, various researchers cautioned against engaging in this emerging practice due to questions about the validity of social media assessments. Therefore, we conducted a systematic review to summarize initial research on the psychometric properties of social media assessments: Reliability, construct-related validity, and criterion-related validity. Our literature search yielded 12 studies with 536 raters and 2,019 ratees, and most of these studies addressed personality traits. We found that …

Which Idea To Pursue? Gender Differences In Novelty Avoidance During Creative Idea Selection, Mengzi Jin, Roy Y. J. Chua

Research Collection Lee Kong Chian School Of Business

Despite women having made significant progress in the modern workforce, gender gaps are still evident in creative work. In this paper, we propose that, although women and men are equally capable of generating creative ideas, gender differences emerge during the idea-selection stage. Specifically, compared with men, women engage in higher novelty avoidance during idea selection—the degree to which one selects an idea that is less novel than the most novel idea one has generated. In two laboratory studies and a field survey involving creative professionals, we found significant gender differences in novelty avoidance during idea selection and identified women’s concerns …

The Meaning-Making Of African American Leaders In Technology Organizations, James Hooks

Dissertations

Purpose: The purpose of this mixed-methods study is to identify and describe behaviors that reflect the character, inspiration, relationships, vision, and wisdom that African American technology leaders use to create personal and organizational meaning for themselves and their followers. It was also the purpose to rate how followers perceive their leader’s behaviors related to character, inspiration, relationships, vision, and wisdom in creating personal and organizational meaning.

Methodology: The qualitative portion of this mixed-method study involved face-to-face interviews with African American technology leaders, while the quantitative segment consisted of electronic surveys completed by their followers. The quantitative survey assessed followers’ perceptions …

Investigation Of The Antecedents Of The Digital Mindset And Its Influence On Employee Intention To Stay In Generation Z: Empirical Study In The Indonesian Creative Industry, Birgitta Annabel Luissa, So Yohanes Jimmy, David Tjahjana

The South East Asian Journal of Management

Research Aims: This research aims to investigate the influence of a digital mindset on Generation Z employees’ intention to stay.

Design/Methodology/Approach: This research was conducted using a quantitative approach involving 180 Generation Z employees in the creative industries. Data were analysed using Structural Equation Modelling with the SmartPLS tool.

Research Findings: The research results show that the digital mindset of Generation Z employees has a positive effect on employee intention to stay. By having a strong digital mindset, employees tend to feel more supported by the organisation when facing technological changes and a rapidly developing learning culture. Digital flexibility and …

The Pulse Of Connection: Trust And Confidentiality In Internal Coaching Dynamics, Mehdi Ebrahimi

Journal of Social, Behavioral, and Health Sciences

Internal coaching is growing in popularity across various industries and sectors, either as a standalone resource or in conjunction with external coaching and other relevant programs and initiatives. Despite the growing popularity and reported benefits, there is a substantial dearth of research on the dynamics of “internal coaching” relationships, making it one of the least explored areas in organizational coaching literature. This paper contributes to addressing the research gap by presenting the outcomes of a study that explores the coach–client relationship and captures perspectives from internal coaches, external coaches, managers, and, notably, coachees, also known as coaching clients. Employing a …

Thriving Or Surviving In Virtual Sales: The Connection Between Virtual Work And Job Satisfaction Amongst Salespeople In The Pharmaceutical Industry, Amit Garg

USF Tampa Graduate Theses and Dissertations

The post COVID 19 sales environment for salespeople in pharmaceuticals has shifted to becoming hybridized within a continuum of face-to-face and virtual interactions, when engaging with health care professionals. This dissertation reports on a study investigating the relationship of virtual work with job satisfaction and burnout. There were two questions that were addressed in this study to understand the impact virtual work has had on overall job satisfaction and burnout. First, what is the relationship of virtuality to job satisfaction and burnout in the pharmaceutical sales environment? Second, which facets of job satisfaction and burnout are most strongly related to …

Seeing The Whole Together Through Relational Mapping: A Method For Engaging In Complex Systems Change, John Paul Stephens

Faculty Scholarship

Complex global challenges cut across organizational and sectoral boundaries, increasing calls for holistic responses. Seeing the whole across diverse stakeholders is challenging for participants in complex systems, yet doing so is essential for engaging effectively in systems change. A promising new method known as relational mapping, based on relational coordination theory, has been used to facilitate complex systems change. Here, we propose that relational mapping can be applied to help participants (1) see the whole in relation to the parts, (2) share their explicit and tacit knowledge, (3) engage in dialogue across distinct perspectives supported by the map as a …

Examining Assessment Tools To Predict Burnout Among Healthcare Practitioners And Students, Robin Hilliard Albertson, Lindsay Gietzen

Pacific Journal of Health

The U.S. health system is stretched thin by pressures to expand service delivery and improve outcomes while reducing costs. This pressure is intensified by global health crises and other factors, resulting in further reductions in the healthcare workforce due to burnout. The strain leaves healthcare practitioners at risk of experiencing negative consequences of burnout, even death [1]. This study explored the correlations between three validated assessment tools to determine if early signs of burnout in healthcare practitioners and students can be identified succinctly, thus expanding the current body of evidence on the strengths of environments supporting career retention and healthcare …

Under The Surface Of Perfectionism: A Qualitative Examination Of Perfectionism In Women Leaders, Rachelle Martin

Dissertations

This qualitative study explores the manifestations and management of perfectionism among women leaders, framed through the lens of conservation of resources (COR) theory. By examining the experiences of women across various industries, the research highlights how perfectionism can act both as a strength and a challenge, depending on resource availability and self-awareness. The findings emphasize the compounded pressures faced by women, particularly women of color, and the significant role of self-awareness, coping mechanisms and mitigation techniques. Participants revealed how resource depletion may contribute to heightened perfectionistic tendencies, which subsequently may impact career outcomes. Self-awareness emerged as a moderating factor that, …

Extending The Nordic Leader Behavior Model Into The 21st Century: Development As A Necessary Third Dimension, David Palmer

Mountain Plains Business Conference

Classic leader behavior theory as developed by researchers from Ohio State University and the University of Michigan from the mid-20th Century identified two crucial behavioral dimensions: concern for production/task completion, and concern for the social aspects of group members. In the 1990s Nordic researchers identified a third potential dimension: concern for the development of group members/followers. Given the increasing importance of human capital and knowledge work to the changing 21st Century workplace and the evolving nature of the psychological contract between employees and their organizations, a fuller discussion of the relationships created by simultaneously considering all three dimensions of leader …

Will Assignments Be Perceived As A Waste Of Time? The Impact Of Ai On Perceptions Of Illegitimate Tasks, Michelle Fleig-Palmer, Bruce Johnson, Axton Betz-Hamilton, Monty Bohrer, Ekaterina Koromyslova, Craig Silvernagel, Biying Yang

Mountain Plains Business Conference

Wasted time and effort has been, and continues to be, a long-standing concern not just for managers but also for workers as well. Over one hundred years ago, Frank Gilbreth (1911/1953) argued that, “There is no waste of any kind in the world that equals the waste from needless, illdirected, and ineffective motions” (p. 149). Despite advances in technology over the past century, workers’ perceptions of wasteful effort, i.e., illegitimate tasks, have continued to persist (Ding & Kuvaas, 2023; Semmer et al., 2010). Today, with the rapid expansion of artificial intelligence (AI) into different arenas, both academic and work-related, how …

The Influence Of Organizational Culture On Mission Drift In A Christian University, Mark Reddy

PhD in Organizational Leadership

This study addressed a critical gap in the literature by investigating the relationship between organizational culture and mission drift within Christian higher education. While mission drift has been widely discussed in popular press, limited academic research has explored the factors influencing it, particularly organizational culture. Utilizing the Denison Organizational Culture Survey (DOCS) and the Mission Drift Survey, this study evaluated how culture influences mission clarity and safeguards against mission drift in a Christian university. Findings reveal that consistency and mission from the DOCS are strong predictors of mission clarity, with both showing statistical significance (p < .001). In addition, the DOCS elements predicted safeguards against mission drift through consistency and mission at the significance level of p < .05. The study’s results highlight the importance of consistency and mission in combating mission drift, offering Christian higher education institutions practical insights for reinforcing their foundational goals. Additionally, the research contributed to validating the Mission Drift Survey in an academic context, broadening its potential application beyond business and into higher education sectors. This topic is growing, and further research is needed to expand on these findings and explore additional organizational cultural factors.

Does Job Satisfaction Take A Hit? The Relationships Between Employee Cannabis Use, Job Satisfaction, And Absenteeism, Caroline Jordan Moughan

Psychology Theses & Dissertations

Despite the frequency of cannabis use, limited research has examined how employees’ cannabis use relates to job attitudes and behaviors. This study responds to calls to examine the effects of employee cannabis use on work-relevant outcomes by exploring how employee cannabis use relates to job satisfaction and voluntary absenteeism by analyzing a sample of 526 employed young adults from the most recent three waves of the National Longitudinal Survey of Youth (NLSY) Child and Young Adult Cohort. Through estimating cross-lagged panel models, this study clarifies the direction of relationships between employee cannabis use and job satisfaction, and how these relate …

Competing In The Stress Olympics: Mid-Level Managers And Their Experiences Of Work Stress As Impacted By Their Supervisors And Organizational Climate, Melissa Jane Hecker Scott

Educational Leadership & Workforce Development Theses & Dissertations

Student affairs has a problem due to staff attrition (Rosser & Javinar, 2003). Most professionals leave the field due to job dissatisfaction, unhealthy work environments, high stress, and low morale (Marshall et al., 2016; Rosser & Javinar, 2003). Researchers have identified a relationship between job stress and burnout and intentions to leave the field of student affairs (Mullen et al., 2018). Turnover of positions is financially detrimental to the institution due to the cost of recruitment, hiring, and training the replacement employee (Agovino, 2019). In addition to the financial impact, when mid-level managers leave, there is a loss of institutional …

Insights From An Updated Personnel Selection Meta-Analytic Matrix: Revisiting General Mental Ability Tests’ Role In The Validity-Diversity Trade-Off, Christopher M. Berry, Filip Lievens, Charlene Zhang, Paul R. Sackett

Research Collection Lee Kong Chian School Of Business

General mental ability (GMA) tests have long been at the heart of the validity–diversity trade-off, with conventional wisdom being that reducing their weight in personnel selection can improve adverse impact, but that this results in steep costs to criterion-related validity. However, Sackett et al. (2022) revealed that the criterion-related validity of GMA tests has been considerably overestimated due to inappropriate range restriction corrections. Thus, we revisit the role of GMA tests in the validity-diversity trade-off using an updated meta-analytic correlation matrix of the relationships six selection methods (biodata, GMA tests, conscientiousness tests, structured interviews, integrity tests, and situational judgment tests) …

Behavioral Factors Associated With Patients' Non-Attendance: A Retrospective Study In An Outpatient Specialty Clinic At A Women's And Children's Hospital In Singapore, Yue Tang, Houyuan Jiang, Jingui Xie, Zhichao Zheng, Chui Yee Loke, Bee Keow Goh

Research Collection Lee Kong Chian School Of Business

Background: This study aimed to identify behavioral factors that affect patient attendance in outpatient clinics, especially those related to rescheduling. Methods: A retrospective study was conducted on 20,386 appointment records for 6,252 patients in an outpatient specialty clinic at a women’s and children’s hospital in Singapore over 34 months (January 2012–October 2014). Multivariate logistic regression was used to analyze the influence of independent variables on appointment no-shows. Results: The average no-show rate of the study population was 28.87%. Patient historical behaviors were significantly associated with appointment attendance. In particular, a larger number of previous visits, more historical no-shows, more historical …

Rethinking The Mediating Mechanism: Hrm Practices And Employee Well-Being, Susanti Saragih, Meily Margaretha, Namira Suhada

BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi

The relationship between Human Resource Management (HRM) practices and employee well-being is complex and often contradictory. While HRM practices can enhance employee well-being through various mechanisms, they can also negatively impact well-being, especially in contexts of high-demand jobs. This study investigates the mediating roles of job crafting and work engagement in this relationship. Data from 100 hotel employees in Bandung, Indonesia, were analyzed using Partial Least Squares (PLS). While HRM practices did not directly influence well-being, they significantly impacted job crafting. Interestingly, job crafting, not work engagement, emerged as a strong mediator between HRM practices and employee well-being. These findings …

Exploring Social Networks: An Analysis Of Intra-Organizational Networks, Ximeng Chen, Yiding Cao, Jiachen Liu, Danushka Bandara, Hiroki Sayama

Northeast Journal of Complex Systems (NEJCS)

This research investigates intra-organizational social networks by employing network science methods, aiming to provide actionable insights for both managers and employees. Using datasets from the Colorado Index of Complex Networks (ICON), this study examines four intra-organizational networks from a consulting firm and a research team, focusing on advice requests and skill awareness. The analysis includes network topology, degree distribution, community detection, correlation between communities and node attributes, maximal clique detection, and multilayer network analysis. The findings reveal that intra-organizational networks are intricate and significantly impact organizational efficiency and individual career development. Key insights include the importance of mid-level employees in …