Organizational Behavior and Theory Commons^™

“Design For Enterprises”: Developing European Smes Capabilities For Design-Driven Innovation, Marinella Ferrara, Chiara Lecce

Markets, Globalization & Development Review

This article aims to present Design for Enterprises (DfE) tender project, founded by the European Commission, designed and provided by the Consortium composed by D’Appolonia, MIP/Politecnico di Milano and ADI. DfE has been settled as a training program on design-driven innovation customized in order to prepare intermediary business development organizations to support SMEs managers and entrepreneurs. After a short introduction of the topic and a general presentation of the project, the article proposes a follow-up on the ADI contribution to support design thinking processes during the entire set-up of the training course. The article reports also the critical points that …

Ethical Purchasing Dissonance: Antecedents And Coping Behaviors, Tim Reilly, Amit Saini, Jenifer Skiba

Department of Marketing: Faculty Publications

The pressure of oversight and scrutiny in the business-to-business purchasing process has the potential to cause psychological distress in purchasing professionals, giving rise to apprehensions about being ethically inappropriate. Utilizing depth interviews with public sector purchasing professionals in a phenomenological approach, the authors develop the notion of ethical purchasing dissonance to explain the psychological distress. An inductively derived conceptual framework is presented for ethical purchasing dissonance that explores its potential antecedents and consequences; illustrative propositions are presented, and managerial implications are discussed.

The Role Of Organizational Culture For Creating Understanding And Trust Through Internal Crisis Communication, Albena Björck, Petra Barthelmess

International Crisis and Risk Communication Conference

Understanding and trust are major goals of the internal communication in general. In a crisis situation with its inherent uncertainty and lack of time their importance is elevated to a new level. The crisis communication theory lacks a cultural contextualization and a long-standing tradition for including the influence of organizational culture. The purpose of this study is to enhance the understanding of corporate culture as a key factor for internal crisis communication and its effectiveness. It investigates how the visible and less visible levels of culture manifest themselves in the internal crisis communication practice and identifies organizational culture patterns that …

Testing The Babble Hypothesis: Speaking Time Predicts Leader Emergence In Small Groups, Neil G. Maclaren, Francis J. Yammarino, Shelley D. Dionne, Hiroki Sayama, Michael D. Mumford, Shane Connelly, Robert W. Martin, Tyler J. Mulhearn, E Michelle Todd, Ankita Kulkarni, Yiding Cao, Gregory A. Ruark

Management and Accounting Faculty Scholarship

The large, positive correlation between speaking time and leader emergence is well-established. As such, some authors have argued for a ``babble hypothesis'' of leadership, suggesting that only the quantity of speaking, not its quality, determines leader emergence. However, previous tests of this notion may have been problematic. Some studies have asserted a causal effect of speaking time on leader emergence based on experimental studies, but have limited participant communication, access to reliable information, or both. Other studies have used more ecologically valid designs, but have not always controlled for relevant participant traits or roles, suggesting potential endogeneity effects. Testing the …

The Importance Of Disagreements, Andrew P. Johnson

Elementary and Literacy Education Department Publications

Disagreements are good. Differing points of view are healthy for any organization or group. Conflicting ideas provide a broader view of situations and more potential possibilities. You see more sides of the problem and generate more potential solutions. Questioning new ideas or proposals allows them to be fully vetted. This is how programs, policies, schools, institutions, and teacher preparation programs grow and evolve.

Embracing a variety of ideas, philosophies, and viewpoints has always been healthy for any organization or institution. Repressing conflicting ideas, allowing only a single viewpoint has always led to extremely unhealthy situations. Sadly, idea repression occurs too …

Effects Of Family-Supportive Supervisor Behaviors And Organizational Climate On Employees, Soo Jeoung Han, Gary N. Mclean

Organizational Performance and Workplace Learning Faculty Publications and Presentations

Purpose – The purpose of this study is to investigate the effects of family-supportive supervisor behaviors and organizational climate on employees’ work–family conflict, job satisfaction and turnover intentions.

Design/methodology/approach – To examine the causal relationship, the longitudinal panel data of the work, family and health study were used, using the data of 664 respondents who participated in surveys from all four time-points at two Fortune 500 information technology (IT) companies.

Findings – The results of the data analysis suggested that family-supportive supervisor behaviors have a minimal, but statistically significant, impact on work-to-family conflict and organizational work-family climate. Moreover, work-to-family conflict …

Designing A Portable Museum Display Of Native American Stone Projectile Points (Arrowheads) To Ensure Accessibility And Tactile Quality, Cheryl K. Fogle-Hatch, Joe Nicoli, Donald Winiecki

Organizational Performance and Workplace Learning Faculty Publications and Presentations

Two archaeologists and one engineering professor designed a prototype of a traveling museum exhibit that is inclusive to both blind and sighted visitors. While three dimensional (3D) replicas provide tactile information to people who are blind or have low vision, they can also be appreciated by sighted people. This paper describes the process of creating 3D replicas of stone projectile points (spear tips and arrowheads) that are found in the collections of the Maryland Archaeological and Conservation Laboratory. We define the design considerations related to (1) scanning artifacts to acquire accurate data with which to produce high-quality replicas, and (2) …

Designing Informal Learning Environments, Seth-Aaron Martinez, Justin N. Whiting

Organizational Performance and Workplace Learning Faculty Publications and Presentations

For the past 30 years, the prevailing 70-20-10 industry model of employee development postulates that 70 percent of individual learning and growth occurs through relevant but challenging experiences, 20 percent through relationships and social interactions, and only 10 percent through formal learning activities (Center for Creative Leadership, 2020; Watkins et al., 2014). What, then, is the implication for learning design given these trends? To assist in taking advantage of such patterns, this chapter is dedicated to the design of informal learning environments.

Leadership Role Effectiveness As A Mediator Of Team Performance In Virtual Teams, Soo Jeoung Han, Mirim Kim, Michael Beyerlein, Darleen Derosa

Organizational Performance and Workplace Learning Faculty Publications and Presentations

In spite of the wide usage of globally dispersed virtual teams (VT), there has been relatively little research on how leadership affects team performance, particularly with new product development teams in a global VT setting. A research model of VT leadership was developed and evaluated with a confirmatory factor analysis and structural equation modeling for a unique sample of 19 globally dispersed VTs and 25 nationally dispersed VTs in a variety of industries. Results showed that less geographically dispersed VT members have shown higher team performance only when leadership roles were performed effectively. In addition, leadership role effectiveness fully mediated …

The Role Of Feedback In Leader Identity Development: An Examination Of The Impact Of The Deficits-Based Versus Strengths-Based Feedback, Thiraput Pitichat

CGU Theses & Dissertations

The aim of this dissertation is to investigate the relationship between feedback and leader identity, particularly the impact of deficits-based versus strengths-based feedback. This dissertation consists of two empirical studies: 1) a cross-sectional, online experiment (N = 280) and 2) a cross-sectional, field experiment (N = 177). I examined the impact of feedback on leader identity through the mechanisms of cognitive controlled processing and effort. I found that receiving leadership feedback was important in shaping leader identity. Specifically, feedback that focused on leadership strengths increased new leaders’ positive emotions, which positively influenced their leader identity. However, feedback that highlighted leadership …

Social Media, Personality, And Leadership As Predictors Of Job Performance, Timothy Charles Lisk

CGU Theses & Dissertations

A thorough assessment of privacy concerns, reviewer bias, and applicant computer familiarity informs this longitudinal study incorporating features derived from social media, personality, leadership, traditional selection methodology, and objective measures of employee performance to build an empirical foundation for future research. To date, limited research has embarked upon an in-depth examination of the organizational implications of using social media data to assess job applicants. This dissertation addresses the question of whether social media data matters in the practical context of talent selection. I begin with a review of pertinent online communication theories, including media richness, cues filtered out, and social …

Organizational Readiness, Resistance And Race: Examining Faculty Attitudes Toward Faculty Diversification In Higher Education, Krystal Denise Miguel Rawls

CGU Theses & Dissertations

The national demographic is changing, and institutions of higher education must prepare to change if they are to meet the needs of their new population. Identifying change readiness and potential resistance factors are primary steps in motivating organizational change. This study will investigate the academy’s organizational readiness for change using historical analysis to ascertain: 1) does the demographic mismatch require a change? 2) is faculty diversification the best solution to the demographic mismatch? And statistical analyses to determine: 3) the extent to which faculty feel they benefit or are harmed by faculty diversification? 4) does administration tangibly support development of …

The Effect Of Self-Control And Grit On Female Leader Emergence, Heather E. Mitterer

Walden Dissertations and Doctoral Studies

Women account for 47% of the total workforce in the United States, but only 27% of women hold executive positions. The purpose of this study was to assess whether and to what extent a significant relationship exists between self-control and grit, as well as the effect that both have on female leader emergence within male-dominated industries of manufacturing, computer science, and engineering in the United States. The goal of this research was to show how gender stereotypes shape a woman’s journey to leadership, with a focus that does not characterize women as victims of discrimination, but rather empowers women to …

A Meta-Analysis Of E-Recruitment Applicant Experience, Perception, And Behavior, Diem J. Mooney

Walden Dissertations and Doctoral Studies

E-recruitment, an Internet-based approach for recruitment, has been shown to be an efficient method for organizations to reach a target candidate population. However, challenges with recruitment websites have resulted in high rates of job seekers abandoning an online application before completion. A quantitative meta-analytic review of literature from 2009 to 2019 was conducted to determine the relationship between applicant user experience (UX) when interacting with an organization’s e-recruitment website, applicant perceptions of the hiring organization, and applicant behaviors related to pursuing employment. The review initially considered 105 candidate articles, of which 41 were consider after applying initial inclusions criteria. After …

Performance Evaluation Criteria For Project Managers, Nestor Briones Aquino

Walden Dissertations and Doctoral Studies

Supervisors of business project managers lack strategies to effectively evaluate the work of project managers, increasing the probability of project failure, and costing organizations billions of dollars in losses each year. Effective evaluation of the work of project managers is essential to avoid project failure. Grounded in Kaplan and Norton’s balanced scorecard theory, the purpose of this qualitative single case study was to explore strategies supervisors of business project managers use to evaluate the project managers’ work. The participants comprised 3 supervisors of project managers in the Rocky Mountain area of the United States with successful experience in evaluating the …

Exploring Spiritual Intelligence And Career Success Among People Of Color Working In Nonprofit Educational Institutions, Janelle C. Hall

Walden Dissertations and Doctoral Studies

Performance management frameworks in public educational institutions have not dealt with some of the challenges in creating an environment that reflects organizational commitment, sustainability, productivity, and retention among academic staff. The purpose of this qualitative study was to explore the experiences of people of color regarding the challenges they face involving the use of spiritual intelligence in the workplace. Garner’s multiple intelligence theory served as the foundation for this study. The key research question focused on the perceptions of people of color working in nonprofit educational institutions regarding the role that spiritual intelligence played in their workplaces and career successes. …

Integration Workplace Practices For Generation Z- An E-Delphi Study, Unnatti Jain

Walden Dissertations and Doctoral Studies

Effective integration of new generations of employees has been a problem for organizations for decades, resulting in high turnover, increased costs, and lowered revenue. Generation Z (Gen Z) has recently entered the workforce and is experiencing the same ineffective integration practices as prior generations, with characteristics and expectations that conflict with current work climates. Therefore, the purpose of this study was to explore the level of consensus among 15 midlevel organizational managers over the age of 30, employed at a mid-level managers’ position with a direct reporting line of 20 or more employees for a minimum of 2 years, possessing …

Organizational Support For Critical Incident Wellness And Crime Scene Investigators’ Perceived Effectiveness, Leggie Boone

Walden Dissertations and Doctoral Studies

Law enforcement agencies are frequently studied for officer wellness, yet research is limited in the influence of organizational support for the psychological wellness of crime scene investigators exposed to tragic scenes. The purpose of this quantitative study was to examine the perceptions of job performance effectiveness of crime scene investigators based on organizational support through the provision of stress management resources. The theoretical framework of organizational support theory and management theory formed the basis of the investigation into the contributing elements of job performance. Data were collected through surveys from 92 crime scene investigators, of whom 77 were civilians and …

The Relationship Between Organizational Culture And Profitability Of Small, Nonprofit, Private, Higher Education Institutions In Georgia, Walter V. Murray

Walden Dissertations and Doctoral Studies

Small, nonprofit, private, higher education institutions (SNPHEIs) are facing economic challenges that threaten their existence. This threat represents a public policy problem because 28% of all higher education in America is delivered by SNPHEIs. The purpose of this study was to investigate any correlational relationships that may exist between the organizational culture (OC) in SNPHEIs and their financial sustainability. Based on the competing values framework, a causal relationship between OC and organizational profitability within the SNPHEI was posited. In this study, both descriptive and comparative research questions were used; they focused on the OC types identified in the competing values …

Gender Ideology And Impressions Toward Opposite-Gendered Coworkers, Pamela Singleton

Walden Dissertations and Doctoral Studies

To achieve organizational effectiveness, leaders must examine what impacts productivity, such as workplace equality for women hindered to the point of exclusion and discrimination. The purpose of this correlational study was to determine if gender ideology, as the predictor variable, and male and female impressions toward an opposite-gendered coworker, as the criterion variable, predicts an individual's impressions toward an opposite-gendered coworker, in alignment with gender role theory. The Gender Role Ideology measure was used to assess perceptions about appropriate roles for men and women, and Coworker Resource Scale was used to assess the nature of coworker relationships among 203 middle- …

Influence Of Collectivistic And Individualistic Values On Probation Officers' Retention, Audrene Janell Ellis

Walden Dissertations and Doctoral Studies

Probation officers are departing their employment before retirement at a high rate depending on the agency, location, and type of position, which impacts society. The cost associated with training a new officer could consume a large portion of an agency's yearly budget, leaving many inexperienced officers to supervise dangerous offenders and defendants. Thus, it is important to examine factors influencing retention such as whether individualistic and collectivist values predict a relationship between retention intent of probation officers. The purpose of this quantitative research study, guided by Hofstede's cultural theory, was to determine whether family embeddedness influences retention intent of probation …

Mediating Effect Of Transformational And Servant Leadership On Perceptions Of Management Bullying, Wilsa Desir

Walden Dissertations and Doctoral Studies

Bullying by workplace organizational leadership will continue to present challenges until organizations adopt tools to identify feasible policies, programs, and solutions that can bridge the gap between oppressed employees and their organizations. The purpose of this quantitative cross-sectional study was to examine the effects of transformational and servant leadership on organizational commitment and the mediating effect of management bullying in the workplace. The investigation was guided by the 3-component model (TCM) of organizational commitment, Burns's conceptual framework on transformational leadership, and Greenleaf's theory on servant leadership. Survey data were collected from 134 participants recruited via social media and snowball sampling. …

Strategies Used By Nonprofit Social Service Business Leaders To Retain Employees, Veronica Lashal Price

Walden Dissertations and Doctoral Studies

Low employee retention among nonprofit social service organizations results in decreased productivity and performance. Business leaders who fail to implement employee retention strategies risk increased employee turnover resulting in the loss of economic constancy and organizational profitability. Grounded in Herzberg's two-factor theory of motivation, the purpose of this qualitative multiple case study was to explore strategies nonprofit social service business leaders used to increase employee retention. A purposeful sampling of 4 leaders from 4 nonprofit social service organizations in the Washington, D.C. metropolitan area who successfully used strategies to increase employee retention participated in this study. Data were collected from …

Conflict Style Is Not A Label: The Relationship Of Age, Education Level, Work Level, Reason For Assessment, And Time Between Assessments To Conflict Style Change, Michael P. Kelly

Department of Conflict Resolution Studies Theses and Dissertations

Organizations and research that are only measuring conflict style one time, are treating conflict style as a trait or label. However, conflict style can change over time, and with context. Even the circumstances around the conflict itself may impact how individuals handle conflict. This means that individuals may demonstrate different conflict styles in different circumstances. There is little research that explores the implications of individual conflict style change if measured at different times and in different circumstances. Nor is there much research that explores what factors may have an influence on conflict style change. This study explores whether conflict style …

Using Input From Landlords Participating In The Dothan Housing Authority's Housing Choice Voucher Program (Hcvp) To Streamline Operations And Increase Retention, Michael C. Threatt

West Chester University Doctoral Projects

The Housing Choice Voucher Program (HCVP) is a public-private partnership between a landlord, voucher holder, and a Public Housing Authority (PHA). However, this public-private partnership appears to be a two-sided partnership instead of a three-way partnership as the HCVP was designed. Over 110,000 landlords have withdrawn from the HCVP since 2009, which has negatively affected housing choices for voucher holders. This phenomenon of landlords leaving the HCVP is a catastrophe problem for the rental housing crisis that is a part of the larger affordable housing crisis. The perception of institutional bureaucracy for landlords is their reality, and the unintended consequence …

Predicting Quality Outcome.S Of Privatized Services In Local Governments Utilizing The Scott And Bruce Measure, Kenneth L. Ward

Doctoral Dissertations

Privatization has been one of the main challenges in the reform of the public service. Privatization is often regarded as an essential means of achieving improved efficiency and quality of public services, and municipalities develop novel methods to privatize their services to cope up with the financial strain. Privatization of services, however, requires a well-formulated model of decision-making that leaders can utilize to realize the most positive outcomes. The purpose of this study was to evaluate the type of decision-making style that could be used to predict a favorable outcome when making decisions to privatize government services or projects in …

Ethical And Responsible Cross‐Cultural Interviewing: Theory To Practice Guidance For Human Performance And Workplace Learning Professionals, D'Jeane T. Peters, Lisa A. Giacumo

Organizational Performance and Workplace Learning Faculty Publications and Presentations

Conducting interviews in a cross-cultural setting is increasingly common for human performance technology (HPT) practitioners and researchers. Planning to conduct interviews in a culture that the practitioner may not be familiar with requires additional methodological and ethical considerations. In this article, we draw from published scholarly works on cross-cultural interviewing practices across disciplines to develop evidence-based recommendations HPT professionals can utilize in their own cross-cultural interview project.

A Formative Evaluation Of A Master's-Level Career-Coaching Course For Performance Improvement Students, Steven W. Villachica, Vicki Stieha, Lisa Giacumo, Lesa Becker, Jo Ann Fenner

Organizational Performance and Workplace Learning Faculty Publications and Presentations

The authors conducted a formative evaluation of an iteratively evolving career-coaching course. All 11 master's students who had enrolled in the course between Winter 2016 and Fall 2017 participated in the evaluation. Our evaluation addressed three research questions: (1) To what extent does participation in the career-coaching course affect participant confidence? (2) To what extent did participants attain their stated course goals? (3) To what extent did career coaching contribute to participants' current job situation? Analysis of quantitative and qualitative survey responses indicated that participants consistently reported increased levels of confidence after career coaching in terms of their ability to …

An Exploration In Accountable Care Organization Structure, Contingency And Performance, 2015-2017, Siriporn P. Satjapot

Theses and Dissertations

The Patient Protection and Affordable Care Act of 2010 enacted one of the most significant reforms seen in the United States healthcare landscape. The Center for Medicare and Medicaid (CMS) led transformation efforts in regulatory reform and coverage expansion across the U.S. population. Since 2010, care delivery systems have been shifting from episodic, decentralized and fee-for-service models to value-based population health models, like accountable care organizations (ACO). ACOs have been specifically primed for local response to improve the health of their communities. ACO research has traditionally focused on performance measures like mortality, readmissions, quality outcomes and savings. ACO organizational characteristics …

Risk Factors For Workplace Encounters With Weapons By Hospital Employees, James Blando, Chalsie Paul, Mariana Szklo-Coxe

Community & Environmental Health Faculty Publications

Objective:The specific aim of this study was to determine which risk factors were associated with frequent weapons confiscation in a healthcare facility. This study investigated the hypothesis that hospital-related factors impact the frequency of weapons confiscation.

Study design:Cross-sectional.

Methods:A cross-sectional survey was administered on-line to hospital security directors and assessed the associations of organizational factors with the frequency of weapons confiscation.

Results:It was found that hospitals with metal detectors were more than 5 times as likely to frequently confiscate weapons, suggesting this intervention is effective. It was also found that hospitals with psychiatric units were more likely to have frequent …