Organizational Behavior and Theory Commons^™

Examining Inter-Relationships Between Supervisor Full-Range Leadership, Organizational Climate Strength, And Employee Job Satisfaction Using Multi-Level Modeling, Bharat Mohan

Dissertations

Employee job satisfaction, organizational climate, and supervisor leadership style have long been researched due to their influences on critical metrics for measuring organizational success. While the relationships between these three variables have been investigated, current research suffers from two major issues. First, no existing study has explored the inter-relationships between the aforementioned components within the same model. Second, existing studies are fraught with levels-of-analysis issues that yield findings that are either incomplete or inaccurate. This study addresses these issues by introducing organizational climate strength as a mediating variable (between supervisor leadership and employee satisfaction) and by employing multi-level modeling techniques. …

Truth Or Myth? Millennial Stereotypes, Self-Image, And Engagement In The Workplace, Stephanie Van Dellen

Dissertations

There are approximately 58 million Millennials working for corporations in the United States. Millennials generally born between the years 1980 to 1995 are said to have been shaped by events such as the invention of the Internet and cell phones. Given that Millennials make up a large percentage of the active workforce, it is important to understand the perceived stereotypes of Millennials and how these generalizations may impact their engagement and effectiveness at work.

This research aims to better understand how managers perceive Millennial employees, how Millennials self-identify with their generational stereotypes, and how they differ from other generations. The …

Employee Engagement And Burnout: A Quantitative Study Of Their Correlations With Job/Organizational Satisfaction, Sarah Burnett

Dissertations

Since Kahn introduced the concept of employee engagement in 1990, the focus on motivating employees has been en vogue in practitioner literature. The federal government as well now measures its agencies annually on how well they implement conditions conducive to engagement. Federal agencies are also ranked annually as “Best Places to Work” based on their aggregated score on three survey items deemed to represent job/organizational satisfaction. The concept of burnout, or the so-called “erosion of engagement”, however, has received significantly less attention. To begin to fill this void in the literature, secondary survey data from the 2017 Organizational Assessment Survey …

Feeling The Heat: Developing A Psychological Needs-Based Theory Of Performance Pressure At Work, Jacob Henry Smith

LSU Doctoral Dissertations

The concept of performance pressure has been prevalent in management research for decades. Ranging from the impact of time constraints on productivity to the influence of social evaluation on the performance of individuals and teams, pressure is a ubiquitous phenomenon that has generated significant interest in the social sciences. Despite its substantive footprint within management research, there is a lack of agreement among scholars regarding what performance pressure actually is (i.e., an internal or external phenomenon). Further, research on the subject has proliferated without a coherent theoretical understanding of why and how performance pressure arises as well as why and …

Collaboration And Identity Formation In Strategic Interorganizational Partnerships: An Exploration Of Swift Identity Processes, Paula Ungureanu, Fabiola Bertolotti, Elisa Mattarelli, Francesca Bellesia

Faculty Research, Scholarly, and Creative Activity

We investigate how collective identity formation processes interplay with collaboration practices in an inter-organizational partnership promoting regional innovation. We found that initial collaboration challenges are dealt with by setting up an early “swift identity” which is associated with material artifacts to increase its strength and stability (“swift identity reification”). However, as the partnership evolves, the reified identity becomes misaligned with partners’ underdeveloped collaboration practices. To ensure realignment, new attempts at reification are performed, as partners buy time for learning how to collaborate. Our findings contribute to extant identity research by proposing alternative (i.e. “swift” and “reified”) mechanisms of identity formation …

Safety Culture Awareness In Aviation Maintenance: Foundations To Present, Tori Kobayashi

Student Works

Safety Culture awareness in aviation maintenance organizations is necessary for the performance of effective maintenance and the safe operation of aircraft. Maintenance organizations that promote a strong culture of safety encourage honesty and integrity within the workplace. The environment where maintenance is performed differs from other aviation related operations. The promotion of safety in maintenance operations has been proven over time in publications written by the earliest pioneer in aviation safety, Jerome Lederer. The awareness of safety culture in aviation maintenance has evolved with the industry to the present day.

Doing From Being: Creating Organizational Integrity Through Mindful Self-Leadership, Adam Stonebraker

Mindfulness Studies Theses

Mindfulness in the workplace is a subject that has seen significant growth in recent years. Mindfulness, which is rooted in ancient contemplative practice, has gained much traction among Western audiences over the last few decades. The application of Mindfulness practices is prevalent now in workplaces, where its efficacy has been well-documented, and impact has included the reduction of employee stress, increased productivity, and enhancement of one’s well-being.

The principles of mindfulness can be applied across disparate workplace settings and in nearly any situation to help bolster employees’ presence and focus in the day-to-day and retain them in the place of …

Group Culture In Successful Organizations, Courtney Cybert

Senior Honors Projects, 2010-2019

The purpose of this paper is to analyze the Eta Delta chapter of Beta Alpha Psi and determine whether its group culture is enhancing or diminishing its success. Daniel Coyle, in his book, The Culture Code: The Secrets of Highly Successful Groups, examined several successful organizations including the U.S. Navy’s Seal Team Six, IDEO, the San Antonio Spurs, and Google. From his observations, he classified the characteristics of successful group culture into three traits: build safety, share vulnerability, and establish purpose. Through these traits, he places an emphasis on the idea that the interaction of group members, rather than …

Scholarly Pursuits: Faculty Books Offer Tips For Building Relationships And Service-Oriented Work Cultures

Business Exchange

Synopsis of two publications by DePaul faculty, "The Relationship Diet: How to Create Happy, Healthy, and Valuable Relationships" and "The Million Dollar Greeting: Today's Best Practices for Profit, Customer Retention, and a Happy Workplace."

Why Not All Failing Teams Are Equal, Singapore Management University

Perspectives@SMU

New research identifies five team archetypes and an understanding of their trajectories can help managers foster a more effective collaboration

Uncertainty Can Be Fun And Motivating!, Singapore Management University

Perspectives@SMU

Research reveals how not knowing the reward can motivate us to repeat our behaviour

Promoting Workplace Health Using Wearable Technology: A Mixed Methods Study In A Nonprofit Organization, Mitchell Tarver

Dissertations

Despite efforts to improve the designs and benefits of workplace wellness programs (WWPs), there are two major problems preventing employers from optimizing the human capital of their employees: (a) many WWPs are limited and do not include an exercise component, which increases the potential for chronic health conditions; and (b) more than 50% of employees are reluctant to participate in WWPs due to the common barriers of time, convenience, and location. A lack of physical activity is a problem because studies have shown that chronic conditions increase rates of absenteeism and presenteeism, both of which increase productivity loss. Additionally, low …

The Performance Of Military Defense Contracted Companies After September 11th, 2001: The Case Of Politically Connected Companies, Derek J. Larsen

All Graduate Plan B and other Reports, Spring 1920 to Spring 2023

This paper examines the effect that the terrorist attacks on September 11^th, 2001 had on the stock prices of companies within the military defense industry. In addition, this paper studies the effect of the defense firms’ political engagement (through lobbying activities) and how this affected the stock price response to the terrorist attacks. Our study finds that the cumulative abnormal returns of these companies are positively significant and that companies who lobbied experienced higher returns relative to those who did not lobby.

How Ties With Family Members Influence Professionals' Creativity In Family Businesses: The Role Of Hive Effect And Trust, Rameshwari Ramachandra

Dissertations and Theses Collection (Open Access)

Many Asian enterprises are family businesses. In recent years, there has been a growing body of research on creativity in Asian firms, but few studies on the creativity of the professionals working in Asian family businesses. Given the importance of creativity in family businesses for their continued success, I examined how a professional’s ties to family members in a family business influenced their creativity. I proposed that the number of family members in a professional’s network would positively predict the professional’s creativity, and that this effect would be mediated by the family members’ affective and cognitive trust in the professional. …

Shared Leadership And Team Motivation: An Exploratory Study, Yufeng Chi

Dissertations and Theses Collection (Open Access)

Despite the importance of team innovation for organizations, the conditions that foster team innovation are still not well understood. In this dissertation, I propose a theoretical model in which the impact of shared leadership on team innovation is mediated by information sharing and team potency. I utilize a two-wave longitudinal, multi-method and multi-source research design to examine the research hypotheses. I argue that shared leadership not only improves a team’s information sharing and team potency, but also generates cognitive and motivational advantages that are conducive to innovation. In addition, I show that the relationship between shared leadership and team innovation …

A Needs Analysis To Inform Global Humanitarian Capacity Building, Jeroen Breman, Lisa A. Giacumo, Rachel Griffith-Boyes

Organizational Performance and Workplace Learning Faculty Publications and Presentations

This article describes a needs analysis case study to inform the instructional design of a multinational capacity building project in humanitarian logistics. Survey responses from 106 foreign partner non-governmental organizations (NGOs) of international non-governmental organizations (INGOs) were collected to gain insights into organizations’ access to technology, levels of confidence in five logistics process areas, the strengths of previous capacity building projects, and organizational strategies and methods for capacity building. Results show that staff have access to mobile phones and computers and prefer to use the latter for learning. It was also found that not all NGOs implemented all the common …

"Can I Work With Your Group?" Assessing Preferences Among The Washington University In St. Louis Undergraduate Community Towards International Students In Classroom Group Formation, Marisa Ippolito, Aneesha Bandarpalle, Hank Michalski

Senior Honors Papers / Undergraduate Theses

Group formation is an integral component of the contemporary higher education experience. This begs the question of how students form groups: which aspects are most important, and what determines people’s preferences for group members. Specific incidents have indicated that some students, particularly international students, are not sure if they will be welcome when asking to join a class group. In this study, undergraduate business students were surveyed to understand their preferences when selecting group members, using conjoint analysis to analyze the results. Overall, (i) results show that the most important factor for people’s preferences is if a potential group member …

Balancing Exploration, Exploitation, And Efficiency : A Framework Of Entrepreneurial Learning., Shaun Paul Digan

Electronic Theses and Dissertations

Entrepreneurial learning (EL), defined as “learning in the entrepreneurial process through which individuals acquire new knowledge, either vicariously or from direct experience, which has the potential to change the range of entrepreneurial actions”, is a key construct in the pursuit and development of entrepreneurial opportunities. However, the field of entrepreneurship has yet to produce a theory of learning explaining under what conditions individuals engage in differing types of entrepreneurial learning. Further, the limited research within this line of inquiry is diverse and disconnected. In this research, I attempt to advance the literature on organizational and entrepreneurial learning through the examination …

Green Practices Among Fashion Manufacturers: Relationship With Cultural Innovativeness And Perceived Benefits, Dooyoung Choi, Tae-Im Han

STEMPS Faculty Publications

The purpose of this study was to examine green practices implemented among fashion manufacturers and identify factors that drive the adoption of those practices, specifically focusing on a company’s cultural innovativeness and the perceived benefits of green innovations. An online survey was created containing both open-ended and multiple-choice questions using Likert scales. Data were gathered from 29 fashion manufacturers that were identified by the Google search engine and then approached. Qualitative data were analyzed to obtain insights into fashion manufacturers’ green practices and a cluster analysis was conducted to categorize companies into distinct groups based on their level of green …

Social Class And Perceptions Of Unethical Behavior In An Organizational Setting, Jake Grawe

Mechanical Engineering Undergraduate Honors Theses

The purpose of this study was to explore whether social class of third-party adjudicators or perpetrators affected punitive decision-making in unethical workplace scenarios. It was hypothesized that third-party adjudicators would grant leniency towards lower-class perpetrators as well as towards perpetrators who shared their own social class. Results showed that there was no significant difference in the perception and assignment of punishment for different social class perpetrators, nor did the results show that leniency was granted to perpetrators who shared adjudicators’ social class. Although the study did not confirm the initial hypotheses, unexpected trends did arise within the study and are …

Managing Across Borders In Asia, Richard R. Smith, Suee Chieh Tan

Asian Management Insights

Across many countries in Asia, we are witnessing local leaders rise to the level of country leader or managing director in their home country. However, when it comes to taking on regional roles in global fi rms, many of these leaders are unable to work effectively across borders. In other words, there were some skills or factors that allowed them to be successful in one country, but were not transferable to others.

Responsible Leadership, Flocy Joseph

Asian Management Insights

An array of scandals has rocked the world in recent times, such as financial malpractices (Arthur Andersen, Lehman Brothers, the LIBOR scam), unethical practices (FIFA mismanagement), and environmental damages (Gulf of Mexico oil spill, Volkswagen emission controls). All of which the critics of capitalism are not unhappy to report and embellish in great detail. The competing goals of a quest for power, meeting ethical standards, maintaining profitability, securing dwindling resources, and adapting to global environmental change have created an increasingly complex business canvas for leaders to navigate. The acceleration of environmental and social challenges exert pressure on corporate leaders to …

Social Class And Social Networks: How Sociocultural Upbringing Affects Organizational Social Networks, Jacqueline Tilton

Graduate Theses and Dissertations

Organizations are a key venue where individuals from different backgrounds have the opportunity to interact and yet we know very little about how social class background shapes interactions within the workplace. There is reason to believe that the differing value systems of social class groups influence their attitudes and behavior towards workplace connections and relationship formation. This article considers how social class background affects organizational social networks as well as the class-distinct values and attitudes that shape networking behavior of employees. To study this phenomena, I analyze a sample of 490 employees from a broad range of roles and organizations …

Do Satisfied Employees Deliver Better Service Experiences That Result In Satisfied Customers, And, What Are The Factors Affecting Employee Satisfaction And Customer Satisfaction?, Chuen Kong Kevin Cheong

Dissertations and Theses Collection (Open Access)

It is often said that a happy worker is a good worker, but do happy workers in the service industry result in happy or satisfied customers or guests? This research aimed to seek out answers to this anecdotal question by surveying both frontline, customer-facing employees and visitors or guests in several visitor attractions in Singapore and the Philippines. The research found significant correlation between job satisfaction, psychological empowerment and guest satisfaction, particularly in zone-managed visitor attractions. Zone-managed attractions did not deploy the conventional and traditional functional operating structure; employees’ job functions were clustered by customer touchpoints associated with how the …

Micro-Coaching As A Blend To Make E-Learning More Effective, Krishnan Narayanan

Dissertations and Theses Collection (Open Access)

While e-learning has taken a stronghold as the de-facto training medium in knowledge intensive technology sector organizations, several factors have been hypothesized to influence the efficacy of training efforts, such as educator presence, interaction levels and individual motivation for development. This dissertation looks at one blended learning intervention that organizations can make use of to significantly improve the learning outcomes. The paper introduces micro-coaching, a new construct referring to brief coaching and mentoring interventions, that in conjunction with the e-learning sessions can improve cognitive as well as behavioral changes in individuals, which are key to improving learning and the resultant …

Exit, Voice, And Entrepreneurship: The Impact Of Identity Concerns On Underrepresented Minorities, Georgianna D. Melendez

Graduate Doctoral Dissertations

Despite organizations’ growing concerns over the recruitment and retention of underrepresented minorities in the United States, not enough is known about the conditions that lead underrepresented minority professionals to exit organizations and become entrepreneurs. Through an intersectionality lens and using a phenomenological methodology to form descriptive themes, this study seeks to further explore the experiences of minority professionals in organizations. Specifically, the focus of the study is to understand the conditions prompting underrepresented minorities to become entrepreneurs and either straddle or exit when launching their ventures. Although underrepresented minorities launching their own businesses is not a new phenomenon, the idea …

Professional Development: Professor Shares Out-Of-This-World Advice For Leadership

Business Exchange

DePaul management and entrepreneurship faculty member Neal Outland has research the leadership qualities of astronauts as part of his 2017 Illinois Space Grant Fellowship. He sees parallels between NASA teams and business teams and gives advice on how to lead effectively, assemble an effective team, and keeping performance high over the long term.

Being Sensitive To Positives Has Its Negatives: An Approach/Avoidance Perspective On Reactivity To Ostracism, Ferris D. Lance, Shereen Fatimah, Ming Yan, Lindie H. Liang, Huiwen Lian, Douglas J. Brown

Research Collection Lee Kong Chian School Of Business

Workplace mistreatment is typically conceptualized as being exposed to a negative stimulus – for example, a threat, verbal abuse, or other forms of harassment. Consequently, we expect workplace mistreatment will have the greatest effect on individuals who are sensitive to the presence and absence of negative stimuli – or those with a strong avoidance temperament. Although this may be the rule for most mistreatment constructs, we argue that ostracism may be the exception. Using an approach/avoidance framework to highlight unique elements of ostracism, we build on the definition of ostracism as being the absence of an expected positive stimulus (i.e., …

Constructed Response Formats And Their Effects On Minority-Majority Differences And Validity, Filip Lievens, Paul R. Sackett, Jeffrey Dahlke, Janneke Oostrom, Britt De Soete

Research Collection Lee Kong Chian School Of Business

The inflow of immigrants challenges organizations to consider alternative selection procedures that reduce potential minority (immigrants)-majority (natives) differences, while maintaining valid predictions of performance. To deal with this challenge, this paper proposes response format as a practically and theoretically relevant factor for situational judgment tests (SJTs). We examine a range of response format categories (from traditional multiple-choice formats to more innovative constructed response formats) and conceptually link these response formats to mechanisms underlying minority-majority differences. Two field experiments are conducted with SJTs. Study 1 (274 job seekers) contrasts minority-majority differences in scores on a multiple-choice versus a written constructed response …

Humility Breeds Authenticity: How Authentic Leader Humility Shapes Follower Vulnerability And Felt Authenticity, Burak Oc, Michael A. Daniels, James M. Diefendorff, Michael Ramsay Bashshur, Gary John Greguras

Research Collection Lee Kong Chian School Of Business

Integrating existing work that considers the self through an interpersonal lens with theories pertaining to leader humility and authenticity, we develop a moderated mediation model that theorizes how and under what circumstances leader humility relates to follower felt authenticity. We argue that followers feel less vulnerable when their leaders express humility and further that this relation becomes weaker as the authenticity of leader humility decreases. We also theorize that follower vulnerability is the mechanism explaining the interactive effect of leader humility and its authenticity on follower felt authenticity at work. Our theoretical model was supported across four studies employing both …