Organizational Behavior and Theory Commons^™

Being While Doing: An Inductive Model Of Mindfulness At Work, Christopher Lyddy, Darren J. Good

School of Business Faculty Publications

Mindfulness at work has drawn growing interest as empirical evidence increasingly supports its positive workplace impacts. Yet theory also suggests that mindfulness is a cognitive mode of “Being” that may be incompatible with the cognitive mode of “Doing” that undergirds workplace functioning. Therefore, mindfulness at work has been theorized as “being while doing,” but little is known regarding how people experience these two modes in combination, nor the influences or outcomes of this interaction. Drawing on a sample of 39 semi-structured interviews, this study explores how professionals experience being mindful at work. The relationship between Being and Doing modes demonstrated …

Mutual And Exclusive: Dyadic Sources Of Trust In Interorganizational Exchange, Bill Mcevily, Akbar Zaheer, Darcy Fudge Kamal

Business Faculty Articles and Research

Trust in interfirm exchange has traditionally been treated as mutually held and jointly determined by the two parties in a relationship. Yet, the expectations of exchange partners can, and routinely do, differ with respect to the goals, preferences, and vulnerabilities in their shared relationship. To account for such differences in expectations, we propose a broadened conceptualization of the sources of interorganizational trust as dyadic. Viewing the sources of trust as dyadic expands the conventional focus on mutual elements to further emphasize exclusive features of an exchange relationship. To substantiate our theory, we examine a key source of interorganizational trust, exchange …

Improving Patient Safety Through High Reliability Organizations, Jared Padgett, Kenneth Gossett, Roger Mayer, Wen-Wen Chien, Freda Turner

The Qualitative Report

Preventable medical errors result in the loss of 200,000 lives per year with associated financial and operational burdens on organizations and society. Widespread preventable patient harm occurs despite increases in healthcare regulations. High reliability organization theory contributes to improved safety and may potentially reverse this trend. This single case study explored the introduction of a safety culture and subsequent improvements in patient safety in a reliability-seeking organization. Fourteen participants from a subacute nursing facility were selected using purposeful sampling criterion. Data were collected through participant interviews, document reviews, and group observation. Five themes emerged from an analysis of collected data …

Positive Impacts Of Social Media At Work: Job Satisfaction, Job Calling, And Facebook Use Among Co-Workers, Brittany Hanna, Kerk Kee, Brett W. Robertson

Communication Faculty Articles and Research

The number of Facebook users grew rapidly since its conception. Within today’s workplace, employees are increasingly connecting with each other on Facebook for interpersonal reasons. Due to sensational reports by media outlets of inappropriate social media use, many organizations are taking extreme measures about how their employees who utilize Facebook to connect with colleagues. Contrary to the negative assumptions, McAfee [1] states that social media within the workplace can promote positive dynamics. The present study uses McAfee’s argument to examine if a positive connection exists between colleagues who use Facebook to connect with each other. An online survey with questions …

Determinants Of Employee Turnover Intention: Understanding The Roles Of Organizational Justice, Supervisory Justice, Authoritarian Organizational Culture And Organization-Employee Relationship Quality, Soojin Kim, Lisa Tam, Jeong-Nam Kim, Yunna Rhee

Research Collection Lee Kong Chian School Of Business

Purpose: The purpose of this paper is to identify associations amongst organizational justice, supervisory justice, authoritarian culture, organization-employeerelationship quality and employee turnover intention. Design/methodology/approach: An online survey (n=300) was conducted in South Korea. Findings: Organizational justice and supervisory justice are positively associated with organization-employee relationship quality, while authoritarian organizational culture is negatively associated with it. In addition, there is a positive association between authoritarian organizational culture and turnover intention. Organizational justice and organization-employee relationship quality are negatively associated with turnover intention. Originality/value: This study contributes to the lack of research on organization-employee relationship quality as a predictor of employee turnover …

Organizational Behavior, University Of Minnesota

Open Educational Resources Collection

Organizational Behavior bridges the gap between theory and practice with a distinct "experiential" approach.

On average, a worker in the USA will change jobs 10 times in 20 years. In order to succeed in this type of career situation, individuals need to be armed with the tools necessary to be life-long learners. To that end, this book is not be about giving students all the answers to every situation they may encounter when they start their first job or as they continue up the career ladder. Instead, this book gives students the vocabulary, framework, and critical thinking skills necessary to …

A Special Issue On Aacsb International Accreditation Issues And A Change In Editorial Leadership, Priscilla M. Elsass

Organization Management Journal

No abstract provided.

A Focus On Engagement: Defining, Measuring, And Nurturing A Key Pillar Of Aacsb Standards, Isabelle Dostaler, Melanie A. Robinson, Thomas J. Tomberlin

Organization Management Journal

The 2013 Association to Advance Collegiate Schools of Business (AACSB) Standards emphasize three “pillars” upon which schools accredited by the association must regularly demonstrate quality improvement, namely, impact, innovation, and engagement. Focusing on the last of these, our article examines the concept of engagement through both a content analysis of the 2013 AACSB Standards and an empirical study exploring different types of course-level engagement within an undergraduate business course (measured using the Student Course Engagement Questionnaire; Handelsman, Briggs, Sullivan, & Towler, 2005). The results of our content analysis of the 2013 AACSB Standards underscore the focus placed on engagement within …

Introduction To The Special Issue On Current Issues In Aacsb Accreditation, George E. Smith, Kathleen J. Barnes, Sarah Vaughan

Organization Management Journal

No abstract provided.

Engagement, Innovation, And Impact: Tracking Faculty Activities Under The 2013 Aacsb Standards, Amy Foshee Holmes, Michael Wilkins, Shage Zhang

Organization Management Journal

This article describes the process one university followed to develop an efficient way of collecting information related to faculty engagement, innovation, and impact. The purpose of the document (i.e., the tracking record) is to facilitate the production of effective Association to Advance Collegiate Schools of Business (AACSB) Self-Evaluation Reports and Continuous Improvement Review Reports. The experiences recorded and the sample tracking record provided will be of use to accreditation directors, associate deans, and deans across a wide range of universities as they prepare for initial accreditation or maintenance of accreditation under the 2013 AACSB Standards.

Defining And Achieving Student Success At Non-Elite Schools, Charles J. Fornaciari, J. B. Arbaugh

Organization Management Journal

Ensuring student success has become an increasingly loud conversation for business schools. Unfortunately, most of the solutions offered within the literature tend to be proffered by those at elite institutions, and their advice unconsciously reflects that worldview. However, the vast majority of us do not work at elite institutions, even those residing in the, by definition, limited and prestigious universe of Assocation to Advance Collegiate Schools of Business International (AACSB)-accredited schools. Subsequently, the elites’ problems do not match our non-elite realities and, even worse, often push our issues into the background. This article seeks to explore three student success concerns …

What’S Your Cq? A Framework To Assess And Develop Individual Student Cultural Intelligence, Kathleen J. Barnes, George E. Smith, Olivia Hernandez-Pozas

Organization Management Journal

This article’s goal is to provide suggestions for teaching students about culture and cultural intelligence. This article pursues this goal by first exploring and defining culture and presenting the nuances and challenges of teaching students about culture in an environment supportive of multiple cultures (e.g., national, regional, local, corporate, etc.). Finally, the article concludes with a discussion of a cultural intelligence development process consisting of a cultural intelligence pre assessment and feedback, cultural intelligence transformation activities, and a cultural intelligence post assessment and feedback.

Arctic Research Collaborations Among Agencies: A Case Study Analysis Of Factors Leading To Success Within The Interagency Arctic Research Policy Committee, Meredith Clare Lavalley

Bard Center for Environmental Policy

The Arctic is changing rapidly as average temperatures rise. As an Arctic nation, the United States is directly affected by these changes. It is imperative that these changes be understood to make effective policy decisions. Since the research needs of the Arctic are large; 14 Federal agencies have Arctic research programs. As a result, the government regularly works to coordinate Federal Arctic research in order to reduce duplication of effort and costs, and to enhance the research’s system perspective. The government’s Interagency Arctic Research Policy Committee accomplishes this coordination through its Five-year Arctic Research Plans and Collaboration Teams, which are …

Understanding The Depleting And Replenishing Effects Of Compassion On Resources And Stress Recovery, Samantha Su-Hsien Sim

Dissertations and Theses Collection

Existing literature on compassion in the workplace examines the antecedents of compassion and compassionate organizing with the underlying assumption that compassion for the suffering of others is a positive emotion and has desirable outcomes. I challenge this assumption by conceptualizing compassion as an ambivalent emotion and exploring the effects of compassion on individuals who feel compassion. Using an experience-sampling methodology, outcomes such as helping behaviour, regulatory resources, personal resources, and stress response are examined. Feeling compassion for others can be distressing and requires emotional regulation. At the same time, feeling compassion can also motivate behaviours to alleviate suffering. Thus feeling …

Effects Of Absenteeism On Company Productivity, Efficiency, And Profitability, Timothy G. Bryan

Faculty Submissions

As the age of the 9 to 5 workday comes to close and employment situations become more and more complex with the rise of ever-growing technology, employers are experiencing ever-increasing costs of absenteeism. The purpose of this research paper is to answer the general question of how absenteeism affects a company’s productivity, efficiency, and profitability. We seek to assist a company in understanding what absenteeism is, how to determine whether or not an absenteeism problem exists in the company, and how to recognize and eliminate issues related to absenteeism. Specific causes of absenteeism will be discussed, along with respective solutions …

Toward A Better Understanding Of Psychological Contract Fulfillment (Pcf) At The Team Level, Lyonel Sebastián Laulié Cerda

Wayne State University Dissertations

Despite the fact that the literature on psychological contracts has flourished in the last 20 years (Rousseau, 2011; Zhao et al., 2007), prior research provides limited insight about what psychological contract fulfillment (PCF) represents at higher levels of analysis. A growing line of research has started to empirically assess the existence of PCF at the team level of analysis (e.g. De Vos & Tekleab, 2014) and new theoretical developments have been recently published (e.g., Laulié & Tekleab, 2016). However, several questions remain unanswered as the literature is still in a fledging state. In this dissertation, I develop and test a …

Are Transformational Leaders Sustainable? The Role Of Organizational Culture, Shan Ran

Wayne State University Dissertations

As the workplace becomes increasingly stressful, leaders’ well-being, a critical determinant for follower well-being and organizational effectiveness, rises as an important research direction. Under the theoretical framework of self-regulation and conservation of resources, the current study hypothesized that transformational leadership deters leaders’ affective and cognitive resources from long-term self-growth, resulting in a detrimental effect on leaders’ eudemonic well-being. In addition, organizational culture was hypothesized to moderate the overall negative relationship between transformational behaviors and well-being of the leaders. On the one hand, mastery-approach norms would facilitate restoration of resources, so the association between transformational leadership and well-being becomes positive under …

Colorism Bias In Hiring Decisions: Disentangling The Effects Of Hair Type And Skin Tone, Niambi Maia Childress Powell

Wayne State University Dissertations

Studies on colorism bias are prevalent, but there exists a gap in the literature regarding how this construct operates within organizational contexts (Marira & Mitra, 2013). The current research explores colorism bias in organizational hiring decisions, considering both hair type and skin tone as physical markers which influence the enactment of colorism biases; as well as investigating the mediating effect of racial identity strength and attractiveness of the applicant, and moderating effects of job type. In a quasi-experimental design, participants viewed a Black female job applicant being considered for either a blue or white collar job, with varying degrees of …

Getting Old At The Top: The Role Of Affective Abilities And Leadership Role Characteristics In The Relationship Between Age And Leadership Behaviors, Greg Thrasher

Wayne State University Dissertations

Leadership behaviors and the outcomes they foster have historically been a central issue to organizational researchers and practitioners alike. Interestingly, though, as the workforce continues to age, research on leadership from a lifespan perspective has been surprisingly rare. The current dissertation aims to address this gap in the literature through two main contributions. First, the main effect of age on the dimensions of task, relational, and change-oriented leadership behaviors is examined. Second, I examine how characteristics of leadership roles interact with of age-related changes in affective abilities in the relationship between age and leadership behaviors. Results suggest that there is …

A Case Study Exploration Of Strategies To Improve First-Line Supervisor Problem-Solving Abilities In The Retail Supermarket Industry, John E. Jarvis, Irene A. Williams

International Journal of Applied Management and Technology

First-line supervisors in U.S. retail organizations are unable to resolve nearly 34% of typical daily customer problems for their organizations. The purpose of this single-case study was to explore the strategies retail supermarket managers have used to improve first-line supervisor problem solving abilities within a retail supermarket company in Winston-Salem, North Carolina. Data were collected from semistructured interviews with four retail store manager participants with a successful record of improving first-line supervisor problem solving abilities. Based on inductive data analysis and methodological triangulation of the data collected, four themes emerged after the data analysis: (a) the importance of communicating expectations …

Servant Leadership Dimensions Of Bahamian Hotel Industry Front-Line Workers, Stuart Mitchell Bowe

Walden Dissertations and Doctoral Studies

The tourism industry dominates the Bahamian national economy. While seaport visitor arrivals continue to rise, stopover visitor arrivals continue to decline due to a recurring theme of negative front-line hotel staff attitudes. Eliminating negative staff attitudes toward stopover visitors is important for hoteliers, the government, and all stakeholders of the Bahamian tourism industry. Guided by servant leadership theory, the purpose of this research was to investigate the servant leadership dimensions that motivate Bahamian front-line hotel workers. This quantitative cross-sectional study involved the use of the Servant Leadership Survey (SLS) developed by Dierendonck and Nuijten. There were 8 specific servant leadership …

Statistics-Bierce Library Study, Tyler J. Hushour

Williams Honors College, Honors Research Projects

This is a report from two surveys that I created and administered to students and faculty at Bierce library who came to the Circulation Desk or the Tech Desk, as well as some of my other findings when periodically looking around the library to see where students like to study or hang-out. There was a written survey given at the Circulation Desk, and a different survey given at the Tech Check-Out Desk. The project is for Melanie Smith-Farrell, the head of Access Services, and is based on a similar study Ian McCullough did in the science library. While this is …

Team Member Selection Strategies, Robert Carl Stewart

Walden Dissertations and Doctoral Studies

Business teams have been losing millions of dollars every year in cost and schedule over-runs from incomplete or failed projects. The purpose of this single case study was to explore the strategies that business managers use to determine team fit when selecting employees for assignment to cross-functional project teams. The participants for this study were 3 senior management personnel and a 6-member employee focus group, all from midsized, nonprofit organizations located within 200 miles of the tri-state region of Delaware, Maryland, and Virginia. The conceptual framework for this study was Werbel and Gilliland's theory of person-group fit, McCrae's and John's …

The Role Of Project Leadership In Global Multicultural Project Success, Jamal Nassif

Walden Dissertations and Doctoral Studies

Global projects have a high failure rate, with many project failures attributed to lack of effective leadership. A knowledge gap about leadership requirements and complexities in a global project management environment has increased the risks in global projects. The problem is evident in the increasing project failure rate and the struggling national strategies in the oil and gas industry in the Arabian Gulf Cooperation Council (GCC). The purpose of this study was to explore the role of leadership in project success and adaptation complexities in GCC. The conceptual framework consisted of complex adaptive systems and contingency theories. A qualitative approach …

Strategies To Improve Engagement Among Public Sector Information Technology Employees, Michelle Dawn Benham

Walden Dissertations and Doctoral Studies

Disengaged employees decrease organizations' efficiencies and profitability. Engaged employees provide greater productivity and performance while being less likely to incur job burnout and exhaustion. However, public sector organizational leaders still struggle to engage their information technology (IT) employees. Partnering with a large public sector organization in the Phoenix, Arizona, metropolitan area, in a case study design, this study explored the strategies that public sector business leaders use to increase productivity through engaging IT employees. The conceptual framework for this study was the job demands-resources framework. Four participants were selected through purposeful sampling from a population of 7 IT leaders who …

Relationships Between White Privilege, Organizational Belongingness, Racial Stereotypes, And Motivation To Lead, Scott Alexander Vaughan-Bonterre

Walden Dissertations and Doctoral Studies

Despite changes in the law and efforts by organizational diversity practitioners to expand leadership opportunities for people of color, there is still a sharp contrast in the ratio of white leaders to leaders of color. While much research exists regarding the diversity disparity in leadership, there is little research on factors that influence the motivation to lead. The purpose of this correlational study was to test critical race and leader categorization theories by comparing how the independent variables of white privilege, organizational belongingness, and racial stereotypes affected the dependent variable of motivation to lead of black American versus white American …

Functional And Dysfunctional Themes In Successful Peace Agreements Arising From Intractable Conflicts, Sharon Ryan Ryan

Walden Dissertations and Doctoral Studies

An important challenge facing humanity today is to determine how to resolve intractable conflicts. Intractable conflicts are intensely violent conflicts that are difficult to resolve and last at least one generation. The purpose of this study was to explore the themes leaders used in resolving intractable conflicts by writing peace agreements, which achieved at least a ninety percent implementation rating by the Kroc Institute for International Peace Studies at the University of Notre Dame. The research questions focused on the distribution of societal themes defined by Bar-Tal as present within societies experiencing an intractable conflict. This study used a multicase …

“Culture Shock”: An Ethnographic Account Of A Small Business In The Face Of Change, Alexia Maggos

Undergraduate Honors Thesis Collection

This ethnography follows a small business in Indianapolis that was founded on a small business philosophy that embodied family-oriented, close-knit employee relationships. Aside from the small firm finding success in its established company culture, this small business found great financial success within a niche market. However, as part of new expansion plans, management began imposing a more traditional, hierarchical management styles. While this shift is predicted by contemporary management theory, the human effects and cultural costs of this process are worthy of study. This ethnography follows employees’ perceptions and reactions to the change in business philosophy and analyzes the instability …

Efficacy Of A Structured Free Recall Intervention To Improve Rating Quality In Performance Evaluations, Maximum Mgrdich-Ararat Sirabian

Wayne State University Theses

This experiment investigated the effects of a rater training on halo errors and accuracy during performance evaluations. 408 participants were randomly assigned to three groups (n=136) where they were either presented with a structured free recall intervention (SFRI), frame of reference training (FoRT), or no training. The purpose of this study was to further investigate the efficacy of SFRI against prominent training methods and no training at all. Results were not significant, and did not support previous finding in the literature. Further explanations are offered and a discussion is presented as to why these results were obtained.

Review On The Km Applications In Public Organisations, Paul J. Mc Evoy, Mohamed A.F. Ragab, Amr Arisha

Articles

Abstract: The rise in awareness of knowledge management as a viable organisational resource and potential source of competitive advantage has been the subject of a myriad of research to date. The phenomenon covers a multitude of disciplines, roles and procedures, and its subjectivity has at times mitigated its potential for pertinent study. Add to this mix, the public sector, which exhibits unusual, specific, bureaucratic and insular hierarchies which can make it difficult to assess it from a research perspective, and a pertinent case can be made for investigating the process of implementing knowledge management initiatives in this area.

Today's public …