Organizational Behavior and Theory Commons^™

Organizational Research In The Social Sciences, Cole Rickles

Summer Community of Scholars Posters (RCEU and HCR Combined Programs)

No abstract provided.

Identifying The Factors That Influence Conflict Management Behavior Of Human Resource Professionals In The Workplace: An Analysis Of The Relationship Between Personality And Conflict Management Behavior, Gail Joyce Shapiro

Department of Conflict Resolution Studies Theses and Dissertations

Effective conflict management in the workplace can reduce the negative consequences of conflict. These negative outcomes can include low productivity, health-related stress, increased employee turnover, or litigation. A Human Resource (HR) professional can help mitigate these negative outcomes in the workplace when using effective conflict management behavior with employees. However, there is a void in research pertaining to HR professionals’ use of conflict management behavior.

This quantitative, correlational research study examined whether personality has an impact on assertive or cooperative conflict management behavior of HR professionals in the workplace. Statistical testing found a significant relationship between the harmonious, people-person (a …

Impact Of Authentic Leadership On Performance: Role Of Followers’ Positive Psychological Capital And Relational Processes, Hui Wang, Yang Sui, Fred Luthans, Danni Wang, Yanhong Wu

Department of Management: Faculty Publications

Authentic leadership has received considerable attention and research support over the past decade. Now the time has come to refine and better understand how it impacts performance. This study investigates the moderating role followers’ positive psychological capital (PsyCap) and the mediating role that leader–member exchange (LMX) may play in influencing the relationship between authentic leadership and followers’ performance. Specifically, we tested this mediated moderation model with matched data from 794 followers and their immediate leaders. We found that authentic leadership is positively related to LMX and consequently followers’ performance, and to a larger degree, among followers who have low rather …

The Role Of Mindfulness And Psychological Capital On The Well-Being Of Leaders, Maree Roche, Jarrod M. Haar, Fred Luthans

Department of Management: Faculty Publications

In today’s highly competitive and extremely complex global economy, organizational leaders at all levels are facing unprecedented challenges. Yet, some seem to be handling the pressure better than others. Utilizing 4 samples of CEOs/presidents/top (n = 205), middle (n = 183), and junior (n = 202) managers, as well as 107 entrepreneurs, using Structural Equation Modeling we tested the direct effect that their level of mindfulness (heightened awareness) and the mediating effect of their psych logical capital (i.e., hope, efficacy, resilience, and optimism) may have on their mental well-being. In all 4 samples, mindfulness was found to be negatively related …

Narcissism: An Integrative Synthesis And Dominance Complementarity Model, Emily Grijalva, Peter D. Harms

P. D. Harms Publications

Narcissism has become an increasingly popular research topic in recent years. We describe why it is beneficial for organizational researchers to study narcissism due to its two strongest organizational correlates: counterproductive work behavior and leadership. We explore why narcissists perform counterproductive work behavior and offer advice on what organizations can do to prevent narcissists’ counterproductivity. Subsequently, we discuss narcissism’s relationship with leadership effectiveness, and propose a Narcissistic Leaders and Dominance Complementarity Model, which examines the dynamic interaction of narcissistic leaders’ characteristics with those of their followers to predict leadership effectiveness. Finally, we suggest four areas of management that may benefit …

A Force Of Change: Chris Peterson And The Us Army’S Global Assessment Tool, Paul B. Lester, Peter D. Harms, Mitchel Norman Herian, Walter J. Sowden

P. D. Harms Publications

The US Army launched the Global Assessment Tool (GAT) – a 105-item psychometric instrument taken by approximately one million soldiers annually – in October, 2009 in support of a population-wide resilience development initiative known as the Comprehensive Soldier and Family Fitness (CSF2) program. The lead developer of the GAT was Chris Peterson, and his work on this project – along with that of Nansook Park and Colonel Carl Castro – will likely leave an important and indelible mark on not only the Army, but also the field of military psychology. In this paper, we provide more detail on the history …

Knowledge Management Practices And The Focus On The Individual, Isabel Rechberg, Jawad Syed

Publications and Research

This paper reviews the current knowledge management (KM) practices to examine the attention (or lack thereof) paid to the individual in managing knowledge in organisations. It identifies and reviews four key practices of KM - i.e., information technology, organisational culture and structure, communities of practice, and human resource practices - to examine how knowledge is interpreted, processed and managed, and the role individuals play in such interpretations, processing and management. The review shows that existing KM practices may be improved through an increased focus on the role of individuals (an individual-centric approach) in designing and implementing KM in organisations.

The Interaction Between Learning Styles, Ethics Education, And Ethical Climate, Leanna Lawter, Tuvana Rua, Chun (Grace) Guo

WCBT Faculty Publications

The purpose of this paper is to investigate how learning styles and learning spaces interact to stimulate deep learning. Specifically the paper investigated the interaction of learning styles with ethics education and the ethical climate to influence the likelihood of engaging in ethical behavior.

The Curvilinear And Conditional Effects Of Product Line Breadth On Salesperson Performance, Role Stress, And Job Satisfaction, Jeff Johnson, Ravipreet S. Sohi

Department of Marketing: Faculty Publications

The impact of how product line breadth affects a salesperson is unclear in the existing literature. While numerous product lines can provide certain benefits to the salesperson, they may also have a dark side. This research examines the impact of number product lines handled by the salespeople on their performance, role stress, and job satisfaction. Based on role and schema theories, we test a series of curvilinear and conditional effects, using data collected from salespeople across multiple industries. Our analysis indicates non-linear relationships between number of product lines handled by the salesperson and salesperson performance and role stress. Further, these …

Generational Cohort Differences In Types Of Organizational Commitment, April Lavette Jones

Walden Dissertations and Doctoral Studies

In hospitals in the United States, the ratio of nurses to patients is declining, resulting in an increase in work demands for nurses. Consequently, organizations face challenges with nurses' organizational commitment. Studies have revealed generational differences, as determined by birth year, in employee levels of organizational commitment in a number of organizational settings. However, there is a gap in the literature regarding the impact of generational cohorts on the organizational commitment of nurses. The purpose of this quantitative, nonexperimental, cross-sectional design was to address whether generational cohorts of nurses differed in their levels of organizational commitment, and to investigate whether …

A Moral Debate: The Responsibility Of Human Resource Professionals In The Implementation Of A Code Of Ethics, Erika Felty

Senior Honors Theses

The overarching idea of this thesis is that human resource professionals have a responsibility to oversee a code of ethics that governs employee behavior within an organization. Although the development and implementation of such a code is a collaborative effort between stakeholders, human resource managers bring value to a code through factors such as training and communication. Initially, one must define ethics and a code of ethics, in order to better understand the creation, management, and implementation of the code. Recent ethical situations in the world today, such as Enron and TI Instruments, establish and exemplify the purpose and overall …

"Preventive Leadership Program" At The Salesian University: An Exploratory Case Study, Alejandro Rodriguez

Doctoral Dissertations

Leadership is a key factor in the quality of personal life, organizational culture, and social projection of each member in any organization. Bringing out the best of each person involved in any decision is a must for a Preventive Leader. This kind of leadership opens the possibility to develop, adapt, change and modify the theoretical construct of the definition of a leader from the Preventive horizon, the practical implications of Preventive Leadership development, and the learning and practice of Preventive leadership in a contextualized environment, creating interactions and interdependencies in a net-like pattern of relationships situated in one specific context: …

Individual Factors Affecting Entrepreneurship In Hispanics, Julio C. Canedo, Dianna L. Stone, Stephanie L. Black, Kimberly M. Lukaszewski

Journal Articles

A model of entrepreneurship (Baron & Henry, 2011) is used to understand and explain the factors related to the behaviors of Hispanic entrepreneurs. Testable hypotheses to guide future research are presented.

A Correlational Analysis Of Empowerment And Experience With Resistance To Change, Rita Elizabeth Burgess

Walden Dissertations and Doctoral Studies

Despite more than 60 years of research about the nature of change, resistance to change remains a problem across industries. Health care leaders have limited knowledge of how health care managers' perceptions of empowerment, years of experience, and resistance to change (RTC) relate. The purpose for this nonexperimental correlational study was to examine the relationship between empowerment, years of experience, and RTC among managers via an online survey. The theoretical framework incorporated Kanter's structural empowerment theory and Kotter's change theory. The sample included 245 out of 1,181 health care managers from Veterans Administration (VA) hospitals in the New York metropolitan …

Unions And Democracy: When Do Nonmembers Have Voting Rights?, Melanie Stallings Williams, Dennis A. Halcoussis

Journal of Business & Technology Law

No abstract provided.

A Comparative Study Of Public Service Motivation Among Organizational Units In A Public University, Demerris Rochelle Brooks-Immel

Doctoral Dissertations

In the current economic climate of decreased utilitarian and extrinsic rewards, public higher education organizations are challenged to identify low-cost yet satisfying ways to motivate their employees. Previous researchers suggested that the motivation of public employees is a significant aspect of job satisfaction and job choice, attendance, retention, and performance, all of which impact organizational effectiveness. An understanding of what aspects of the organization, its values, and its mission are appealing to employees provides the organization with insight into how best to design work to be meaningful and rewarding; therefore, public-employee motivation should garner the attention of recruiters, managers, and …

Perspective-Taking And Willingness To Engage In Intergroup Contact, Cynthia S. Wang, Kenneth Tai, Gillian Ku, Adam D. Galinsky

Research Collection Lee Kong Chian School Of Business

The current research explored whether perspective-taking increases willingness to engage in contact with stereotyped outgroup members. Across three studies, we find that perspective-taking increases willingness to engage in contact with negatively-stereotyped targets. In Study 1, perspective-takers sat closer to, whereas stereotype suppressors sat further from, a hooligan compared to control participants. In Study 2, individual differences in perspective-taking tendencies predicted individuals’ willingness to engage in contact with a hooligan, having effects above and beyond those of empathic concern. Finally, Study 3 demonstrated that perspective-taking’s effects on intergroup contact extend to the target’s group (i.e., another homeless man), but not to …

Anticipated Regret In Time-Based Work-Family Conflict, Jessica Bagger, Jochen Reb, Andrew Li

Research Collection Lee Kong Chian School Of Business

The primary purpose of this research was to investigate the role of anticipated regret in time-based work-family conflict decisions.

A total of 90 working parents responded to a decision making problem describing a time-based conflict between a work event and a family event. Participants' preference for which event to attend constituted the dependent variable. Independent variables were participants' work and family centralities. Anticipated regret for choosing the work option and anticipated regret for choosing the family option were measured as hypothesized mediators.

Structural equation modeling revealed that anticipated regret for choosing the family option mediated the relationship between work centrality …

Professional Hurt: The Untold Stories, Ruby Macksine Brown

Antioch University Dissertations & Theses

The purpose of this study is to examine professional hurt across the public services of the Commonwealth Caribbean with a view toward creating what could probably be the first body of knowledge that will offer insights into its nature and relationship with the practice of leadership. The study also sought to explore an understanding of professional hurt that could inform the design of leadership development programs to help develop leaders who can navigate or avoid hurt. I utilized the biographical research approach to access the lived experiences of 20 public sector leaders across 9 independent Commonwealth Caribbean islands. Narrative thematic …

From Bonding To Bridging: Using The Immunity To Change (Itc) Process To Build Social Capital And Create Change, Froswa' Booker-Drew

Antioch University Dissertations & Theses

A group of diverse women from various ethnic, religious, socio-economic and generations were brought together over the course of four months to determine if the Immunity to Change (ITC) process (Kegan & Lahey, 2009) would create bridging social capital as well as individual change. The group sessions included a process of assigned readings, discussions, and completion of ITC maps allowing women to reveal their identities and journeys through the sharing of their personal narratives. As a result, many experienced perception transformation regarding issues of gender, leadership, race, and class. The dissertation explores topics of power and privilege, relational leadership, and …

To Transform A Culture: The Rise And Fall Of The U.S. Army Organizational Effectiveness Program, 1970–1985, James Michael Young

Antioch University Dissertations & Theses

In the early 1970s, following a decade of social upheaval in the US and a traumatizing military defeat in Vietnam, a group of progressive army officers, armed with recent graduate degrees in the social and behavioral sciences, created a grass roots movement that soon led to the implementation of the largest organizational development program ever conducted. Wartime atrocities and chronic careerism in the Army officer corps, along with President Richard Nixon’s promise to create an All-Volunteer Force (AVF), opened up a window of opportunity for these progressives to promote transformational leadership theories grounded in humanistic psychology. In institutionalizing OD across …

Relational Leadership, Devops, And The Post-Pc Era: Toward A Practical Theory For 21st Century Technology Leaders, Moudy E. Elbayadi

Antioch University Dissertations & Theses

This theoretically oriented scholarly personal narrative (SPN) explored how the constructionist view of relational leadership might be applied in a post-PC technological era marked by fast-paced innovation and an always ontechnology organization and infrastructure. Through reflecting on my personal and professional experience, I hope to offer the reflective scholar-practitioner new ways of thinking, present relational practices and suggest ways of being a leader participating in the fast-paced technology driven world. This new way of being combined both relational leadership and new DevOps practices that reduce organizational friction, break down departmental silos, and increase employee engagement in technology operations. Through …

Mindfulness In Organizations, Jochen Reb, Ellen Choi

Research Collection Lee Kong Chian School Of Business

This chapter discusses the practice of mindfulness in organizations. In the first section we describe the growing interest in mindfulness training among organizations and discuss possible reasons for this development. We then review work on the definition and concept of mindfulness as they have been developed in psychology and organizational scholarship. In the second section, we discuss different forms of mindfulness practice in organizations, including Mindfulness-Based Stress Reduction (MBSR) as the most prominent. The third section reviews empirical evidence on the effects of mindfulness on work-related outcomes and processes such as employee performance, employee well-being, leadership, and ethical decision making. …

Negotiating Crisis In The Social Media Environment: Evolution Of Crises Online, Gaining Credibility Offline, A. Pang, Nasrath Begam Binte Abul Hassan, Aaron Chee Yang Chong

Research Collection Lee Kong Chian School Of Business

Purpose– The aim of this paper is to examine how crises can be triggered online, how different social media tools escalate crises, and how issues gain credibility when they transit to mainstream media.Design/methodology/approach– This exploratory study uses the multiple case study method to analyze five crises, generated online, throughout their life-cycles, in order to build analytic generalizations (Yin).Findings– Crises are often triggered online when stakeholders are empowered by social media platforms to air their grievances. YouTube and Twitter have been used to raise issues through its large user base and the lack of gatekeeping. Facebook and blogs escalate crises beyond …

Media Relations In An Evolving Media Landscape, Augustine Pang, Vivien H. E. Chiong, Nasrath Begam Binte Abul Hassan

Research Collection Lee Kong Chian School Of Business

Purpose – The purpose of this paper is to test the viability of the media relations framework, Mediating the Media model (Pang, 2010), and ascertains its relevance to practitioners in a changing media landscape in Singapore where social media is emerging as an alternative source of information tool. Design/methodology/approach – In-depth interviews with 20 media relations practitioners who were former journalists. Practitioners with journalism experience were chosen as they perform better at media relations (Sallot and Johnson, 2006a; Sinaga and Callison, 2008). Findings – The model posits two sets of influences, i.e. internal (journalist mindset, journalist routines and newsroom routines) …

Perspective-Taking Increases Willingness To Engage In Intergroup Contact, Cynthia Wang, Kenneth Tai, Gillian Ku, Adam D. Galinsky

Research Collection Lee Kong Chian School Of Business

Duplicate record, see https://ink.library.smu.edu.sg/lkcsb_research/3631/. The current research explored whether perspective-taking increases willingness to engage in contact with stereotyped outgroup members. Across three studies, we find that perspective-taking increases willingness to engage in contact with negatively-stereotyped targets. In Study 1, perspective-takers sat closer to, whereas stereotype suppressors sat further from, a hooligan compared to control participants. In Study 2, individual differences in perspective-taking tendencies predicted individuals’ willingness to engage in contact with a hooligan, having effects above and beyond those of empathic concern. Finally, Study 3 demonstrated that perspective-taking’s effects on intergroup contact extend to the target’s group (i.e., another …

Informal Banking And Early International Entrepreneurs: The Case Of The Chettiars, Jayarani Tan, Wee Liang Tan

Research Collection Lee Kong Chian School Of Business

As moneylenders during nineteenth century colonial period the Chettiars were functioned as informal bankers in Asia. They began as communal entrepreneurs in their clan but grew beyond their domestic borders. Despite their smallness and resources, they were able to internationalize. This paper reports a study into their internationalization examining the manner they were able to successfully venture abroad. We found that external factors like the British protectorate and internal factors like their unique socio-cultural institutions and norms and values served as enabling factors for their internationalization. These include a family culture of training the sons for the business, embracing business …

Religion In Organizations: Cognition And Behavior, Gary R. Weaver, Jason Stansbury

University Faculty Publications and Creative Works

Religious institutions can affect organizational practices when employees bring their religious commitments and practices into the workplace. But those religious commitments function in the midst of other organizational factors that influence the working out of employees’ religious commitments. This process can generate varying outcomes in organizational contexts, ranging from a heightened effect of religious commitment on employee behavior to a negligible or nonexistent influence of religion on employee behavior. Relying on social identity theory and schematic social cognition as unifying frameworks for the study of religious behavior, we develop a theoretically informed approach to understanding how and why the religious …

Beauty And Academic Career, Hai Lu, Yanju Liu, Kevin Veenstra

Research Collection School Of Accountancy

We examine the impact of beauty on the academic career success of tenure-track accounting professors at top business schools in America, and show that beauty plays a significant role. Specifically, after controlling for gender, ethnicity, publication history, work experience, and quality of alma mater, more attractive professors obtain better first school placements post-PhD and are granted tenure in a shorter period of time. Interestingly, there is no incremental benefit of attractiveness for the career progression from associate to full professor. These findings are consistent with our conjecture that when the signal of an individual’s potential is noisy, beauty becomes a …

Organizational Identification And Supply Chain Orientation: Examining A Supply Chain Integration Paradox, Jessica L. Robinson

College of Graduate Studies: Theses & Dissertations

The current approach to operationalizing supply chain management relies on the premise that there are stages in which an organization extends internal integration to external integration by means of implementing integrative mechanisms. Although important developments have been made in identifying the common antecedents and practices for achieving internal integration and external integration, complex relational behaviors as well as integration barriers that occur within an organization, and their solutions, are the next phase to understand and integrate supply chains. Accordingly, given the internal-to-external implementation approach to supply chain integration, this dissertation examines the Social Identity construct, organizational identification, as a source …