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Organizational Behavior and Theory Commons™

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2007

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Articles 31 - 60 of 115

Full-Text Articles in Organizational Behavior and Theory

Differentiating Knowledge Processes In Organisational Learning: A Case Of ‘Two Solitudes’, Siu Loon Hoe, Steven L. Mcshane Oct 2007

Differentiating Knowledge Processes In Organisational Learning: A Case Of ‘Two Solitudes’, Siu Loon Hoe, Steven L. Mcshane

Research Collection School Of Computing and Information Systems

The fields of organizational behaviour (OB)/strategy and marketing have taken different paths over the past two decades to understanding organisational learning. OB/strategy has been pre-occupied with theory development and case study illustrations, whereas marketing research has taken a highly quantitative path. Although relying on essentially the same foundation theory, these two solitudes have had minimal cross-fertilisation. Furthermore, both fields tend to blur or usually ignore the distinction between structural and informal knowledge processes. The marketing literature, in particular, relies on the MARKOR scale, which measures structural knowledge processes. Informal knowledge acquisition and dissemination processes are almost completely ignored. The purpose …


Editors' Introduction To First Person Section, Michael Elmes, Sally Riad Sep 2007

Editors' Introduction To First Person Section, Michael Elmes, Sally Riad

Organization Management Journal

No abstract provided.


Editor’S Introduction To Teaching & Learning Section, Steve Meisel Sep 2007

Editor’S Introduction To Teaching & Learning Section, Steve Meisel

Organization Management Journal

No abstract provided.


A Research-Based Approach To Continuous Improvement In Business Education, Peter W. Hess, Julie Siciliano Sep 2007

A Research-Based Approach To Continuous Improvement In Business Education, Peter W. Hess, Julie Siciliano

Organization Management Journal

The growing emphasis on improving performance in business school programs relies on a continuous improvement model designed for manufacturing and business service organizations. However, the complexity of learning assessment and the lack of expertise in learning processes suggests that change is needed to adapt this model for application in higher education. We propose integrating a research basis into the current continuous improvement model that will result in educational and instructional processes shaped by scientific research. Issues associated with implementation are discussed.


Encountering One Another: Feminist Relationships In Organizational Research, Kristina A. Bourne Sep 2007

Encountering One Another: Feminist Relationships In Organizational Research, Kristina A. Bourne

Organization Management Journal

As a graduate student attempting to integrate feminist principles into my academic endeavors, I eagerly entered the research field to examine how women business owners who feel a conflict between feminism and capitalism enact their everyday lives. I chose participant observation, a common methodology in feminist research, with the aim of getting “inside” these women’s lives to better understand their experiences. However, as the fieldwork proceeded, my focus shifted to examining the space in which the realities of the feminist organizational researcher and of the feminist business owner encounter one another. This paper reflects upon how we made sense of …


Editor's Introduction To Reviews And Research Of Note, Laurel Goulet Sep 2007

Editor's Introduction To Reviews And Research Of Note, Laurel Goulet

Organization Management Journal

No abstract provided.


Book Review Leading With Values: Positivity, Virtue And High Performance, Leslie E. Sekerka Sep 2007

Book Review Leading With Values: Positivity, Virtue And High Performance, Leslie E. Sekerka

Organization Management Journal

No abstract provided.


Exercise: Scenario Planning, Paul Miesing, Raymond K. Van Ness Sep 2007

Exercise: Scenario Planning, Paul Miesing, Raymond K. Van Ness

Organization Management Journal

Corporations operate in political, economic, and technological environments that can change rapidly. Competitive advantage can be the reward for those that anticipate, plan, and prepare for change. This exercise demonstrates the essence and value of scenario planning and enables students to experience the process of planning in volatile environments. Teams are formed, an organization is selected, and a list of strategy questions is prepared and narrowed to each team’s overriding “Big Question.” Students brainstorm a range of critical events in the competitive and general environments. Surprise is injected into the exercise by random assignment of trajectories to critical events that …


Book Review Aesthetic Leadership: Managing Fields Of Flow In Art And Business, Ralph Bathurst Sep 2007

Book Review Aesthetic Leadership: Managing Fields Of Flow In Art And Business, Ralph Bathurst

Organization Management Journal

No abstract provided.


Research Of Note, Leigh Stelzer Sep 2007

Research Of Note, Leigh Stelzer

Organization Management Journal

No abstract provided.


Transition Continues In Omj, Bill Ferris Sep 2007

Transition Continues In Omj, Bill Ferris

Organization Management Journal

No abstract provided.


A Self-Motives Perspective On Feedback-Seeking Behavior: Linking Organizational Behavior And Social Psychology Research, Frederick Anseel, Filip Lievens, Paul E. Levy Sep 2007

A Self-Motives Perspective On Feedback-Seeking Behavior: Linking Organizational Behavior And Social Psychology Research, Frederick Anseel, Filip Lievens, Paul E. Levy

Research Collection Lee Kong Chian School Of Business

Both the feedback-seeking literature in management and the self-motives domain in social psychology have focused on how motives affect the way in which people acquire information for self-evaluation purposes. Despite apparent conceptual similarities, the implications of research in these domains have not been fully integrated. This paper aims to link research on feedback-seeking behavior to recent theoretical developments in social psychology. First, the current perspective in management on feedback-seeking motives is depicted. Second, a well-established framework of self-motives in social psychology is introduced. Third, similarities and differences between these two motivational perspectives are discussed and a first step towards integration …


Job Satisfaction As Mediator: An Assessment Of Job Satisfaction's Position Within The Nomological Network, Marcus Crede, Oleksandr S. Chernyshenko, Stephen Stark, Reeshad S. Dalal, Michael R. Bashshur Sep 2007

Job Satisfaction As Mediator: An Assessment Of Job Satisfaction's Position Within The Nomological Network, Marcus Crede, Oleksandr S. Chernyshenko, Stephen Stark, Reeshad S. Dalal, Michael R. Bashshur

Research Collection Lee Kong Chian School Of Business

Job satisfaction's position within the nomological network and the mechanism outlined by theories of social exchange suggest that job satisfaction functions as a mediator of the relationship between various antecedent variables and volitional workplace behaviours. We extend social exchange theory to include perceptions of the total job situation and develop a model that positions job satisfaction as a mediator of the relationships between various internal and external antecedent variables, and three volitional workplace behaviours: citizenship behaviours, counterproductive workplace behaviours, and job withdrawal. The fit of a fully mediated model is good and all four classes of antecedents (dispositions, workplace events, …


Social Influences On Organizational Attractiveness: Investigating If And When Word Of Mouth Matters, Greet Van Hoye, Filip Lievens Sep 2007

Social Influences On Organizational Attractiveness: Investigating If And When Word Of Mouth Matters, Greet Van Hoye, Filip Lievens

Research Collection Lee Kong Chian School Of Business

Previous recruitment studies have treated potential applicants as individual decision makers, neglecting informational social influences on organizational attractiveness. The present study investigated if and under what conditions word-of-mouth communication matters as a recruitment source. Results (N = 171) indicated that word of mouth had a strong impact on organizational attractiveness, and negative word of mouth interfered with recruitment advertising effects. Word of mouth from a strong tie was perceived as more credible and had a more positive effect on organizational attractiveness. For potential applicants high in self-monitoring, word of mouth had a stronger effect when presented after recruitment advertising. Finally, …


Combining Predictors To Achieve Optimal Trade-Offs Between Selection Quality And Adverse Impact, Wilfried De Corte, Filip Lievens, Paul R. Sackett Sep 2007

Combining Predictors To Achieve Optimal Trade-Offs Between Selection Quality And Adverse Impact, Wilfried De Corte, Filip Lievens, Paul R. Sackett

Research Collection Lee Kong Chian School Of Business

The authors propose a procedure to determine (a) predictor composites that result in a Pareto-optimal trade-off between the often competing goals in personnel selection of quality and adverse impact and (b) the relative importance of the quality and impact objectives that correspond to each of these trade-offs. They also investigated whether the obtained Pareto-optimal composites continue to perform well under variability of the selection parameters that characterize the intended selection decision. The results of this investigation indicate that this is indeed the case. The authors suggest that the procedure be used as one of a number of potential strategies for …


Keep The Talk Flowing, M. Thulasidas Sep 2007

Keep The Talk Flowing, M. Thulasidas

Research Collection School Of Computing and Information Systems

Specialisation is good. It lets us go deep into a specific field of endeavour, but at the expense of a broad overview of everything.


Unpacking Unintended Consequences In Planned Organizationalchanges: A Process Model, Guowei Jian Aug 2007

Unpacking Unintended Consequences In Planned Organizationalchanges: A Process Model, Guowei Jian

Communication Faculty Publications

The author develops a process model of the unintended consequences in planned organizational change that draws on the structuration, organizational change, and organizational tension literatures. The model depicts the communicative actions of both senior management and employees and reveals the dynamic through which unintended consequences unfold. The model extends theoretical understandings of planned organizational change and discusses how future research can build a dialectic and dialogic model of planned change focused on employee participation. The author illustrates the model with a case study of organizational change and its unintended consequences. The article concludes with insights on change management for practitioners …


School Cultures And Their Correlations With Student Achievement: An Analysis Of Schools That Have Improved, Christina A. Fraley Aug 2007

School Cultures And Their Correlations With Student Achievement: An Analysis Of Schools That Have Improved, Christina A. Fraley

All-Inclusive List of Electronic Theses and Dissertations

The two purposes of this mixed-method study were to (1) conduct a quantitative study that would investigate the correlation of collaborative cultures relative to student achievement, by assessing the cultures of 100 schools and (2) to look at specific schools, using qualitative study methods to better understand insights toward improvements in their culture scores and/or IS TEP third, sixth, or tenth grade scores. One hundred public schools were invited to participate with 81 of the schools being those that participated in a similar project four years ago (Gruenert, 2005). From those who chose not to participate or did not respond, …


Leanness And Agility In Job Shops: A Framework For A Survey Instrument Developed Using The Delphi Method, Zaki Kuruppalil Aug 2007

Leanness And Agility In Job Shops: A Framework For A Survey Instrument Developed Using The Delphi Method, Zaki Kuruppalil

All-Inclusive List of Electronic Theses and Dissertations

Manufacturers are facing new challenges as competition has become global. Manufacturing companies arc looking for strategies which would help them gain an edge over their competitors. In the United States, lean manufacturing and agile manufacturing have been gaining importance among industries. Agile manufacturing was developed when the United States Department of Defense (DOD) requested Iacocca Institute at Lehigh University to develop a manufacturing framework that could give US companies an edge over their worldwide competitors whereas lean manufacturing has its roots tied to the Toyota Production System (TPS). This raises the questions: what is the clear difference between the two …


Coordination In Distributed Organizations, Kannan Srikanth Aug 2007

Coordination In Distributed Organizations, Kannan Srikanth

Research Collection Lee Kong Chian School Of Business

Innovative work performed in a distributed fashion does not easily lend to itself either of two classic coordination strategies - anticipatory planning or ongoing rich communication. We study how innovative work that is distributed across space and time is coordinated in global software service organizations. Our findings indicate that neither coordination by plan nor coordination by feedback play a dominant role in the coordination of distributed software services delivery. Instead, we find that the firms we studied coordinate action distributed work by relying on common ground. Common ground leads to coordinated action across locations by two means: the anticipation effect …


Where Work And Death Meet, M. Thulasidas Aug 2007

Where Work And Death Meet, M. Thulasidas

Research Collection School Of Computing and Information Systems

STRESS is as much a part of our cor- porate careers as death is a fact of life. Still, it is best to keep the two (career and death) separate. This message is lost on some hardworking souls here who literally work themselves to death.


How Can Anyone Lead Others Until They Are Ready To Lead Themselves?, Peter A. Maresco Jul 2007

How Can Anyone Lead Others Until They Are Ready To Lead Themselves?, Peter A. Maresco

WCBT Faculty Publications

A personal narrative is presented which explores the author's experience on the quality of personal leadership.


Explaining Affective Linkages In Teams: Individual Differences In Susceptibility To Contagion And Individualism–Collectivism, Remus Ilies, David T. Wagner, Frederick P. Morgeson Jul 2007

Explaining Affective Linkages In Teams: Individual Differences In Susceptibility To Contagion And Individualism–Collectivism, Remus Ilies, David T. Wagner, Frederick P. Morgeson

Research Collection Lee Kong Chian School Of Business

To expand on the understanding of how affective states are linked within teams, the authors describe a longitudinal study examining the linkages between team members' affective states over time. In a naturalistic team performance setting, they found evidence that the average affective state of the other team members was related to an individual team member's affect over time, even after controlling for team performance. In addition, they found that these affective linkages were moderated by individual differences in susceptibility to emotional contagion and collectivistic tendencies such that the strength of the linkage was stronger for those high in susceptibility and …


Situational Judgment Tests In High-Stakes Settings: Issues And Strategies With Generating Alternate Forms, Filip Lievens, Paul R. Sackett Jul 2007

Situational Judgment Tests In High-Stakes Settings: Issues And Strategies With Generating Alternate Forms, Filip Lievens, Paul R. Sackett

Research Collection Lee Kong Chian School Of Business

This study used principles underlying item generation theory to posit competing perspectives about which features of situational judgment tests might enhance or impede consistent measurement across repeat test administrations. This led to 3 alternate-form development approaches (random assignment, incident isomorphism, and item isomorphism). The effects of these approaches on alternate-form consistency, mean score changes, and criterion-related validity were examined in a high-stakes context (N = 3,361). Generally, results revealed that even small changes in the context of the situations presented resulted in significantly lower alternate-form consistency. Conversely, placing more constraints on the alternate-form development process proved beneficial. The contributions, implications, …


Silence Speaks Volumes: The Effectiveness Of Reticence In Comparison To Apology And Denial For Repairing Integrity- And Competence-Based Trust Violations, Donald L. Ferrin, Peter H. Kim, Cecily D. Cooper, Kurt T. Dirks Jul 2007

Silence Speaks Volumes: The Effectiveness Of Reticence In Comparison To Apology And Denial For Repairing Integrity- And Competence-Based Trust Violations, Donald L. Ferrin, Peter H. Kim, Cecily D. Cooper, Kurt T. Dirks

Research Collection Lee Kong Chian School Of Business

Prior research on responses to trust violations has focused primarily on the effects of apology and denial. The authors extended this research by studying another type of verbal response that is often used to respond to trust violations but has not been considered in the trust literature: reticence. An accused party may use reticence in a sincere and even legitimate attempt to persuade a trustor to withhold judgment. Yet, by considering information diagnosticity and belief formation mechanisms through which verbal responses influence trust, the authors argue that reticence is a suboptimal response because it combines the least effective elements of …


They Want To Talk, But Are They Listening?, M. Thulasidas Jul 2007

They Want To Talk, But Are They Listening?, M. Thulasidas

Research Collection School Of Computing and Information Systems

Every relationship could use a little less action, a little more conversation.


It's Not So Hard To Say Goodbye, M. Thulasidas Jul 2007

It's Not So Hard To Say Goodbye, M. Thulasidas

Research Collection School Of Computing and Information Systems

Staff retention is a major problem in the job market here. Our economy is doing well; our job market is red hot. As a result, new job offers are becoming more irresistible. At some stage, someone you work closely with — be it your staff, your boss or a fellow team member — is going to hand in that dreaded letter to the human resource (HR) department. Handling resignations with tact and grace is no longer merely a desirable quality, but an essential corporate skill today.


The Impact Of Peer-Helper Program On Peer Helpers: Some Preliminary Findings, Yip Wei, Gilbert Tan, Timothy Hsi Jun 2007

The Impact Of Peer-Helper Program On Peer Helpers: Some Preliminary Findings, Yip Wei, Gilbert Tan, Timothy Hsi

Research Collection Lee Kong Chian School Of Business

The Singapore Management University (SMU) initiated a peer helping program in January 2004 for the purpose of having the helpers act as a “bridge” between the University counseling service and the student community. Over the years, the peer helping program has broadened to include wellness education in addition to providing peer counseling, mentoring and mediation services for the student community. Although most of the students who volunteered for the program have demonstrated strong intrinsic desires to assist and to help others, the writers of this paper are of the opinion that the benefits of peer helping extends to both the …


Researching Situated Learning: Participation, Identity And Practices In Client-Consultant Relationships, Karen Handley, Timothy Adrian Robert Clark, Robin Fincham, Andrew Sturdy Jun 2007

Researching Situated Learning: Participation, Identity And Practices In Client-Consultant Relationships, Karen Handley, Timothy Adrian Robert Clark, Robin Fincham, Andrew Sturdy

Research Collection Lee Kong Chian School Of Business

Situated learning theory has emerged as a radical alternative to conventional cognitivist theories of knowledge and learning, emphasizing the relational and structural aspects of learning as well as the dynamics of identity construction. However, although many researchers have embraced the theoretical strengths of this perspective, methodological and operational issues remain undeveloped in the literature. This article seeks to address these deficiencies by developing a conceptual framework informed by situated learning theory and by investigating the methodological implications. The framework is applied in the context of an empirical study of how management consultants learn the practices and identities appropriate to clientconsultant …


Asymmetric Discounting In Intertemporal Choice: A Query Theory Account, E. U. Weber, E. J. Johnson, K. F. Milch, Hannah H. Chang, J. C. Brodscholl, D. G. Goldstein Jun 2007

Asymmetric Discounting In Intertemporal Choice: A Query Theory Account, E. U. Weber, E. J. Johnson, K. F. Milch, Hannah H. Chang, J. C. Brodscholl, D. G. Goldstein

Research Collection Lee Kong Chian School Of Business

People are impatient and discount future rewards more when they are asked to delay consumption than when they are offered the chance to accelerate consumption. The three experiments reported here provide a process-level account for this asymmetry, with implications for designing decision environments that promote less impulsivity. In Experiment 1, a thought-listing procedure showed that people decompose discount valuation into two queries. Whether one considers delayed or accelerated receipt of a gift certificate influences the order in which memory is queried to support immediate versus delayed consumption, and the order of queries affects the relative number of patient versus impatient …