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Organizational Behavior and Theory Commons™
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Articles 31 - 60 of 73
Full-Text Articles in Organizational Behavior and Theory
Theory And Evidence On The Liability Of Relationship Commitment: Towards An Understanding Of Why Vendor Firms Persist In Underperforming Customer Relationships, Sundar G. Bharadwaj, Das Narayandas
Theory And Evidence On The Liability Of Relationship Commitment: Towards An Understanding Of Why Vendor Firms Persist In Underperforming Customer Relationships, Sundar G. Bharadwaj, Das Narayandas
Research Collection Lee Kong Chian School Of Business
In this multi-method study, we extend and complement extant research on relationship commitment through rigorous field research and an in-depth cross-functional review to develop a model of the antecedents of vendor firmsÆ commitment to underperforming customer relationships. The conceptual model incorporates relationship-, performance-, organizational-, and investment-related factors as antecedents to vendor commitment. We then test the model with two survey-based studies, and compare and contrast the impact of these various antecedents across 382 underperforming and above-average performance customer relationships. The results indicate that continuity of relationship personnel, relationship age, performance stability, nature of performance change, visibility of the relationship, senior …
Affect As Information: The Moderating Roles Of Self-Regulatory System And Diagnosticity Of Affective Valence [Extended Abstract], Thomas Kramer, Song-Oh Yoon
Affect As Information: The Moderating Roles Of Self-Regulatory System And Diagnosticity Of Affective Valence [Extended Abstract], Thomas Kramer, Song-Oh Yoon
Research Collection Lee Kong Chian School Of Business
The article presents a summary of three studies looking at the use of affect for information. The authors hypothesize that dependence upon affect changes according to individuals' self-regulatory systems. In the studies, the authors found that individuals with a temporary or chronic behavioral activation system/promotion self-regulatory focus tend to depend on positive and negative emotions for information, whereas individuals with a temporary or chronic behavioral inhibition system/prevention self-regulatory focus only rely on positive emotions for information.
Reviews: Architectures Of Knowledge: Firms, Capabilities And Communities, Timothy Adrian Robert Clark
Reviews: Architectures Of Knowledge: Firms, Capabilities And Communities, Timothy Adrian Robert Clark
Research Collection Lee Kong Chian School Of Business
Audiences are constantly bombarded by a whole host of bland catchphrases. Indeed, their verygeneration is viewed as a necessary part of the art of modern media communication. Complexand contested issues are forcibly reduced to snappy and memorable phrases so as to be quicklydigested by an apparently impatient and inattentive audience. In some respects capturing theattention of the audience is more important than the precision of the statement. If we were tosurvey the most frequently uttered phrases, some of the following would very likely be in the topten: `Markets are more competitive than ever', `we live in a truly globalized world', …
Keynote: On Organizational Accidents, Dr. Abdul Raouf
Keynote: On Organizational Accidents, Dr. Abdul Raouf
International Conference on Information and Communication Technologies
The paper deals with accidents causing organizational failure. A comparison between the two different types of accidents, organizational and personal, is provided. Examples of organizational disasters in history, along with the contributing factors are presented. A model describing the `anatomy' of organizational accidents is presented. The model provides the factors causing barrier failure. Concepts of Reliability Engineering are provided to determine Process availability. Process Availability is essential to meet the process demand rate. Increased process demand is likely to cause additional stress on workers thus resulting in unsafe acts.
Competitive Priorities As Trade-Offs Or Mutually Supportive: Can We Call The Question Yet?, Ravi Kathuria
Competitive Priorities As Trade-Offs Or Mutually Supportive: Can We Call The Question Yet?, Ravi Kathuria
Business Faculty Articles and Research
As the field of operations strategy matures, we need to refine the theories and abandon weak models through cumulative research. This study contributes to the debate on whether competitive priorities present potential trade-offs or are mutually supportive.
Understanding Interpersonal Trust In A Confucian-Influenced Society: An Exploratory Study, Hwee Hoon Tan, Dave Chee
Understanding Interpersonal Trust In A Confucian-Influenced Society: An Exploratory Study, Hwee Hoon Tan, Dave Chee
Research Collection Lee Kong Chian School Of Business
Adopting a qualitative methodology, this exploratory study examined the construct of trust and its factors of trustworthiness as perceived in a Confucian-influenced society. The findings of our study indicated that there are emic differences in the meaning of trust as perceived in a Confucian-influenced setting. Specifically, we found a heavy reliance on affective factors of trustworthiness in the decision to trust. In addition, we found a number of factors unique to the context that facilitates the development of trust: diligence, perseverance, filial piety, thriftiness, respect for authority, a shared value of collective effort, harmonious relationship in the office, humbleness and …
The Information Content Of Short Interest: A Natural Experiment, Tom Arnold, Alexander W. Butler, Timothy Falcon Crack, Y. Zhang
The Information Content Of Short Interest: A Natural Experiment, Tom Arnold, Alexander W. Butler, Timothy Falcon Crack, Y. Zhang
Finance Faculty Publications
Few studies have examined the relationship between customer injustice and employees’ retaliatory counterproductive behaviors toward customers, and those that have done so were conducted in a Western setting. We extend these studies by examining the relationship in a Singaporean context where retaliatory behaviors by employees might be culturally constrained. While the previously-established positive relationship between customer injustice and counterproductive behaviors was not replicated using peer-reported data from employees across two hotels in Singapore, we found that individuals’ self-efficacy and perceived social support moderated it. Specifically, the injustice-to-counterproductive behaviors relationship was positive for individuals with high self-efficacy, and for those who …
Do Suppliers Benefit From Collaborative Relationships With Large Retailers? An Empirical Investigation Of Efficient Consumer Response Adoption, Daniel Corsten, Nirmalya Kumar
Do Suppliers Benefit From Collaborative Relationships With Large Retailers? An Empirical Investigation Of Efficient Consumer Response Adoption, Daniel Corsten, Nirmalya Kumar
Research Collection Lee Kong Chian School Of Business
Collaborative manufacturer-retailer relationships based on efficient consumer response (ECR) have become ubiquitous over the past decade. Yet academic studies of ECR adoption and its impact on marketing relationships are relatively scarce. Inspired by the relational view of competitive advantage, the authors empirically investigate whether the extent to which suppliers of a major retailer adopt ECR has a beneficial impact on their outcomes. The results demonstrate that whereas ECR adoption has a positive impact on supplier economic performance and capability development, it also generates greater perceptions of negative inequity on the part of the supplier. However, retailer capabilities and supplier trust …
Regret In Cancer-Related Decisions, Terry Connolly, Jochen Reb
Regret In Cancer-Related Decisions, Terry Connolly, Jochen Reb
Research Collection Lee Kong Chian School Of Business
Decision-related regret is a negative emotion associated with thinking about a past or future choice. The thinking component generally takes the form of a wish that things were otherwise and involves a comparison of what actually did or will take place with some better alternative--a counterfactual thought. For predecisional (anticipated) regret, the thinking involves a mental simulation of the outcomes that might result from different choice options. Prior research has focused on regret associated with decision outcomes, addressing especially (a) the comparison outcome selected and (b) whether the outcome resulted from action or inaction. More recent research examines regret associated …
Territoriality In Organizations, Graham Brown, Thomas B. Lawrence, Sandra L. Robinson
Territoriality In Organizations, Graham Brown, Thomas B. Lawrence, Sandra L. Robinson
Research Collection Lee Kong Chian School Of Business
Territorial feelings and behaviors are important, pervasive, and yet largely overlooked aspects of organizational life. Organizational members can and do become territorial over physical spaces, ideas, roles, relationships, and other potential possessions in organizations. We examine how territorial behaviors are used to construct, communicate, maintain, and restore territories in organizations. We then go on to discuss the organizational consequences of these behaviors, including their effects on organizational commitment, conflict, preoccupation, and individual isolation.
Microeconomics Of Brand Loyalty: Learning, Switching, And Uncertainty, Ronia Ahmed Moustafa Hawash
Microeconomics Of Brand Loyalty: Learning, Switching, And Uncertainty, Ronia Ahmed Moustafa Hawash
Archived Theses and Dissertations
In a world of competition, loyalty to a particular brand has a significant role in the behaviour of economic agents and the outcome of markets. The objective of this thesis is to examine the microeconomics of brand loyalty from three dimensions: consumer learning by using markets with switching costs, and uncertainty in product quality. The various methodologies used are based on extensions, modeling, and integrative analysis of some works in the literature, most notably those of Klemperer, Pepall, Thisse, Gabszewicz, Schwartz and Wilde, and Tirole. Brand loyalty arising from the above mentioned perspectives is tackled via three models. The first …
The Effects Of Price Regulation On Pharmaceutical R&D And Innovation, Heather M. O'Neill, Lena Clarissa Crain
The Effects Of Price Regulation On Pharmaceutical R&D And Innovation, Heather M. O'Neill, Lena Clarissa Crain
Business and Economics Faculty Publications
As rising health care expenditures focus government attention on slowing the growth, the pharmaceutical industry comes under increasing pressure to curb prices of ethical drugs. Pharmaceutical price regulations have been implemented in many countries to control pharmaceutical expenditures. Yet, creating innovative drugs requires enormous R&D costs, which in turn require adequate expected economic returns. Since price controls reduce profits and expected returns, as countries invoke stricter price regulations, firms will either move their R&D process into less regulated markets or move out of innovative R&D. This paper assesses the impact of drug price regulations in Japan compared to market-priced drugs …
Editor's Introduction, David Tranfield
Editor's Introduction, David Tranfield
Organization Management Journal
No abstract provided.
Editor's Introduction, Steve Meisel
Editor's Introduction, Steve Meisel
Organization Management Journal
No abstract provided.
The Adventures And Challenges Of Teaching Overseas, Bonnie Garson
The Adventures And Challenges Of Teaching Overseas, Bonnie Garson
Organization Management Journal
As business professors become more immersed in global strategies, knowledge of foreign cultures and stereotypes will help further thinking and debate. This article explores the impact of culture on the process of adapting to living in a foreign country and teaching business principles in a Muslim society. Additionally, the report hopes to continue the discussion regarding the portability of American theories to foreign countries.
Editor's Introduction, Anshuman Prasad
Editor's Introduction, Anshuman Prasad
Organization Management Journal
No abstract provided.
Commentary On Garson's Adventures And Challenges, Tony Butterfield
Commentary On Garson's Adventures And Challenges, Tony Butterfield
Organization Management Journal
No abstract provided.
Spirituality: A Way To Alternate Subjectivity?, Mihaela Kelemen, Tuomo Peltonen
Spirituality: A Way To Alternate Subjectivity?, Mihaela Kelemen, Tuomo Peltonen
Organization Management Journal
This paper emphasizes the contribution of Michel Foucault and Pierre Hadot to discussions of workplace spirituality. It is argued that their understanding of spirituality differs significantly from the mainstream management contributions: they view spirituality as a distinct form of post-modern subjectivity in organizations and regard the subject as continuous flow emerging and being constructed not so much at the crossroad of institutions and macro-structures but from within, with the help of self-formation practices. We term the latter spirituality and argue, firstly, that there are strong (albeit controversial) connections between spiritual practices, the history of Christianity, and the philosophy of antiquity. …
Recent Research Of Note, C. Melissa Fender
Recent Research Of Note, C. Melissa Fender
Organization Management Journal
No abstract provided.
Backwoods Brewing Company: Learning To Tolerate Ambiguity, Elizabeth Mccrea, Elizabeth A. Cooper, Kristin Backhaus
Backwoods Brewing Company: Learning To Tolerate Ambiguity, Elizabeth Mccrea, Elizabeth A. Cooper, Kristin Backhaus
Organization Management Journal
Backwoods Brewing Company is an experiential exercise that provides a challenging, reality based business situation, requiring students to create a conclusion based on limited information. It is designed primarily for upper-division management students. A tolerance for ambiguity scale is administered, the debriefing of the exercise helps students develop a better understanding of their tolerance for ambiguity and teaches them some concrete tools to be used when dealing with ambiguity.
Editor's Introduction, Michael Elmes
Editor's Introduction, Michael Elmes
Organization Management Journal
No abstract provided.
From Editor-In-Chief, Jeanie M. Forray
From Editor-In-Chief, Jeanie M. Forray
Organization Management Journal
No abstract provided.
Should Critical Management Studies And Organization Development Collaborate? Invitation To A Contemplation, Maxim Voronov
Should Critical Management Studies And Organization Development Collaborate? Invitation To A Contemplation, Maxim Voronov
Organization Management Journal
In this article, the author argues that despite important differences between Critical Management Studies (CMS) and Organization Development (OD), there is enough common ground to make a dialogue worthwhile for both fields and for management practice. The author outlines some major "objectives" of each field, noting some important but frequently overlooked similarities and complementarities between them. Power and empowerment are offered as examples of focal topics around which the two disciplines could have a productive discussion, suggesting that such an exchange would help CMS’ important insights about power to have more of an impact on organizational practice while enhancing OD's …
Leadership Orientation And Effectiveness Of Chief Information Officers In Higher Education, Kenneth Janz
Leadership Orientation And Effectiveness Of Chief Information Officers In Higher Education, Kenneth Janz
All-Inclusive List of Electronic Theses and Dissertations
With the complex dynamics of higher education and the ever changing nature of information technology, Chief Information Officers (CIO) are finding it difficult to effectively lead the effort to integrate technology into the academic and administrative culture of higher education institutions. This in part is caused by the multiple perceptions brought to the institution by its various stakeholders. One of the more useful tools for viewing organizations and studying leadership was developed by Bolman and Deal. Bolman and Deal (1997) have categorized organizational perspectives or leadership orientations into four frames. These include the structural, human resource, political, and symbolic frames. …
Job Satisfaction Among United States Air Force Security Forces Personnel Post-1997 Career Field Merger, James Harrison Popphan
Job Satisfaction Among United States Air Force Security Forces Personnel Post-1997 Career Field Merger, James Harrison Popphan
All-Inclusive List of Electronic Theses and Dissertations
Research was conducted to determine factors contributing to job satisfaction among US Air Force Security Forces personnel. Previous research conducted prior to major structural changes within the career field in 1997 and increased operations tempo due to the Global War on Terror was of questionable current pertinence. Job satisfaction has been shown to directly affect retention and performance. Retention is extremely important within the career field due to a personnel shortage of 8,000 troops. The current research closely followed the research design used by Michael Reiner to assess job satisfaction in the career field in 1997, and compares current findings …
The Operational Validity Of A Video-Based Situational Judgment Test For Medical College Admissions: Illustrating The Importance Of Matching Predictor And Criterion Construct Domains, Filip Lievens, Tine Buyse, Paul R. Sackett
The Operational Validity Of A Video-Based Situational Judgment Test For Medical College Admissions: Illustrating The Importance Of Matching Predictor And Criterion Construct Domains, Filip Lievens, Tine Buyse, Paul R. Sackett
Research Collection Lee Kong Chian School Of Business
This study is part of a trend of examining noncognitive predictors, for example, a situational judgment test (SJT), as supplements to cognitive predictors for making college admission decisions. The authors examined criterion data over multiple academic years and universities. The criterion domain was broadly conceptualized, including both cognitive and interpersonal domains. The sample consisted of 7,197 candidates of the Medical and Dental Studies Admission Exam in Belgium. Results confirmed the importance of cognitive predictors. A video-based SJT was differentially valid for predicting overall grade point average for different curricula. The SJT showed incremental validity over cognitively oriented measures for curricula …
Subethnische Dimensionen Des Veraenderungsmanagements In Asiatischen Klein- Und Mittelunternehmen: Trends In Singapur, Ulrike Badibanga, Thomas Menkhoff
Subethnische Dimensionen Des Veraenderungsmanagements In Asiatischen Klein- Und Mittelunternehmen: Trends In Singapur, Ulrike Badibanga, Thomas Menkhoff
Research Collection Lee Kong Chian School Of Business
Against the background of a rapidly changing business environment, the article examines the organisational change management behavior of the owner-managers of small and medium-sized enterprises in Singapore. The analysis of survey data is aimed at ascertain whether there are any differences between Chinese and English-educated small (Chinese) businessmen in terms of Change Management (CM), a dichotomy which is of great historical and politico-cultural significance in Singapore. The survey data show that there are indeed differences between the subgroups (e.g. with regard to the initiation of a more participatory people management style) but these variations turned out to be far less …
The Impact Of Ownership Structure On Wage Intensity In Japanese Corporations, Toru Yoshikawa, Phillip H. Phan, Parthiban David
The Impact Of Ownership Structure On Wage Intensity In Japanese Corporations, Toru Yoshikawa, Phillip H. Phan, Parthiban David
Research Collection Lee Kong Chian School Of Business
The authors studied the effect of ownership structure on human capital investments as indicated by wage intensity, defined as the ratio of expenditure on employee wages to sales, in a sample of 996 Japanese manufacturing firms during their economic recession of 1998-2002. They found that domestic shareholders, with interests beyond financial considerations, enhance wage intensity, especially when performance is low, and thereby safeguard human capital investments. Foreign shareholders with sole interest in financial returns have an opposite effect; they reduce wage intensity when firm performance is low.
Interaction Between The Process Used To Introduce Change And The Personality Of Organizational Members: An International Test, Terry W. Riddle Jr.
Interaction Between The Process Used To Introduce Change And The Personality Of Organizational Members: An International Test, Terry W. Riddle Jr.
Theses and Dissertations
Organizations introduce change to strengthen organizational performance and improve effectiveness. Drawing from literature in the areas of organizational change and personality characteristics, this study seeks to uncover the influence personality has on an individual's readiness for change. Data were utilized from two previous studies that sampled both an American organization and a Korean organization. The administered questionnaires captured data pertaining to the individuals' perceptions of the change process, their personality attributes, and their readiness for change. Using a statistical method known as moderated multiple regression, the study examined whether personality moderates the impact the change process has on an individual's …
Initiating An Entrepreneurial Mindset In The Department Of Defense (Dod): Testing A Comprehensive Model, Gretchen R. Rhoads
Initiating An Entrepreneurial Mindset In The Department Of Defense (Dod): Testing A Comprehensive Model, Gretchen R. Rhoads
Theses and Dissertations
Transformation will become vital as senior military leaders prepare to fight tomorrow's battles. The pervasiveness of the entrepreneurial mind set within Department of Defense (DoD) organizations and the ability of senior leaders to foster that mind set will be vital. This research effort tested an integrated model of the entrepreneurial mind set and produced a framework that senior leaders can implement to ignite their organizations' innovative potential and ability to transform. The research used a questionnaire to gather data regarding three entrepreneurial mind set antecedents -- individual characteristics, process, and context -- to determine the level of influence each has …