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2004

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Articles 61 - 76 of 76

Full-Text Articles in Organizational Behavior and Theory

The Fashion Of Management Fashion: A Surge Too Far?, Timothy Adrian Robert Clark Mar 2004

The Fashion Of Management Fashion: A Surge Too Far?, Timothy Adrian Robert Clark

Research Collection Lee Kong Chian School Of Business

In recent years there has been growing interest in the notion that management ideas and techniques are subject to swings in fashion in the same way that aesthetic aspects of life such as clothing styles, hair length, music tastes, furniture design, paint colours, and so forth are characterized by surges of popularity and then decline. Adopting a predominantly neo-institutional perspective, researchers have conceived of management fashions as techniques that fail to become firmly entrenched and institutionalized since organizations are attracted to them for a period and then abandon them in favour of apparently newer and more promising ones. Drawing on …


Removing The Shadow Of Suspicion: The Effects Of Apology Versus Denial For Repairing Competence- Versus Integrity-Based Trust Violations, Peter H. Kim, Donald L. Ferrin, Cecily D. Cooper, Kurt T. Dirks Feb 2004

Removing The Shadow Of Suspicion: The Effects Of Apology Versus Denial For Repairing Competence- Versus Integrity-Based Trust Violations, Peter H. Kim, Donald L. Ferrin, Cecily D. Cooper, Kurt T. Dirks

Research Collection Lee Kong Chian School Of Business

Two studies were conducted to examine the implications of an apology versus a denial for repairing trust after an alleged violation. Results reveal that trust was repaired more successfully when mistrusted parties (a) apologized for violations concerning matters of competence but denied culpability for violations concerning matters of integrity, and (b) had apologized for violations when there was subsequent evidence of guilt but had denied culpability for violations when there was subsequent evidence of innocence. Supplementary analyses also revealed that the interactive effects of violation type and violation response on participants' trusting intentions were mediated by their trusting beliefs. Combined, …


An Empirical Investigation Of Interviewer-Related Factors That Discourage The Use Of High Structure Interviews, Filip Lievens, Anneleen De Paepe Feb 2004

An Empirical Investigation Of Interviewer-Related Factors That Discourage The Use Of High Structure Interviews, Filip Lievens, Anneleen De Paepe

Research Collection Lee Kong Chian School Of Business

High structure interviews appear to be less frequently used in personnel management practice than might be expected given their good reliability and validity. Although several authors have speculated on the factors of resistance to high structure interviews, empirical research is very scarce. Two studies are conducted among experienced human resources representatives who frequently conduct employment interviews. The first study provides a fine-grained description of the degree of structure used in interviews, showing that in most interviews constraints are placed only on the topical areas to be covered and that scoring is done only on multiple criteria. The second study tests …


Management Fashion As Image-Spectacle: The Production Of Best-Selling Management Books, Timothy Adrian Robert Clark, David Greatbatch Feb 2004

Management Fashion As Image-Spectacle: The Production Of Best-Selling Management Books, Timothy Adrian Robert Clark, David Greatbatch

Research Collection Lee Kong Chian School Of Business

Drawing on the work of Guy Debord's Society of the Spectacle and Daniel Boorstin's The Image, this article argues that aesthetic and management fashions are not separate forms, as both represent the preeminence of the image spectacle. Central to this is the increasing emergence of pseudoevents and synthetic products. Using empirical findings from a study of the production of six best-selling management books, it shows that they are manufactured coproductions that result from an intricate editorial process in which the original ideas are moulded in order for them to have a positive impact on the intended audience. Central to this …


Looks Aren't Everything: Aren't Managers Concerned With Actually Being Fair, Terri A. Scandura Phd, Cecily D. Cooper Jan 2004

Looks Aren't Everything: Aren't Managers Concerned With Actually Being Fair, Terri A. Scandura Phd, Cecily D. Cooper

Management Faculty Articles and Papers

The justice literature has unequivocally noted how important it is employees feel they are treated fairly. Accordingly, managers often find themselves in predicaments of injustice which they must resolve. Research on social accounts describes strategies managers can use to make themselves “seem fair,” thus, alleviating their predicament. But in taking an impression management perspective of justice, this literature fails to acknowledge that many managers actually want to “be fair.” Based on the latter assumption, we propose an alternative framework for understanding how managers will address justice-related predicaments.


Validity Of Scandura And Ragins' (1993) Multidimensional Mentoring Measure: An Evaluation And Refinement, Stephanie L. Castro, Terri A. Scandura Phd, Ethlyn A. Williams Jan 2004

Validity Of Scandura And Ragins' (1993) Multidimensional Mentoring Measure: An Evaluation And Refinement, Stephanie L. Castro, Terri A. Scandura Phd, Ethlyn A. Williams

Management Faculty Articles and Papers

The establishment of a mentoring relationship can be important to an individual‘s career for multiple reasons. However, in order to study this construct, we must be able to accurately measure it. In this paper, three separate studies were conducted to examine and refine Scandura and Ragins‘ (1993) multidimensional mentoring measure. In Study 1, an empirical assessment of the content validity of the measure was conducted. The convergent and discriminant validity, reliability, and item-total correlations were then examined in Study 2, and the measure was reduced to nine items. The convergent and discriminant validity, reliability, and item-total correlations of this reduced …


Organizational Cultures Of Libraries As A Strategic Resource, Michelle L. Kaarst-Brown, Scott Nicholson, Gisela M. Von Dran, Jeffrey M. Stanton Jan 2004

Organizational Cultures Of Libraries As A Strategic Resource, Michelle L. Kaarst-Brown, Scott Nicholson, Gisela M. Von Dran, Jeffrey M. Stanton

School of Information Studies - Faculty Scholarship

Theorists have suggested that organizational culture is a strategic resource that has value in ensuring the continuing existence and success of organizations (Michalisin, Smith, & Kline, 1997; Barney, 1986, 1991; Hult, Ketchen, & Nichols, 2002; Gordon, 1985). This assertion is supported by various studies that have linked organizational culture to broad strategic outcomes such as an organization’s ability to manage knowledge (Davenport, Long, & Beers, 1998; Storck & Hill, 2000), innovation capability (Hauser, 1998), and strategic management of information technology (Kaarst-Brown & Robey, 1999; Reich & Benbasat, 2000; Schein, 1985). Based on this research, we suggest that there are characteristics …


Writing Reflective Case Studies For The Engineering Management Journal (Emj), Timothy Kotnour, Rafael Landaeta Jan 2004

Writing Reflective Case Studies For The Engineering Management Journal (Emj), Timothy Kotnour, Rafael Landaeta

Engineering Management & Systems Engineering Faculty Publications

This paper's intent is to help authors write reflective case studies for the Engineering Management Journal (EMJ). We offer a process to convert an applied research project with an organization to an EMJ manuscript. Writing a reflective case study is a process of abstracting experiences into approaches, processes, tools, challenges, and "lessons" for a broad audience of engineering managers. This paper serves as a guide for authors to write reflective case studies.


Gender Bias In Internet Employment: A Study Of The Effects Of Career Advancement Opportunities For Women In The Field Of Itc, Andra Gumbus, Frances Grodzinsky Jan 2004

Gender Bias In Internet Employment: A Study Of The Effects Of Career Advancement Opportunities For Women In The Field Of Itc, Andra Gumbus, Frances Grodzinsky

WCBT Faculty Publications

Women as individuals experience subtle discrimination regarding career development opportunities as evidenced by research on the Glass Ceiling. This paper looks at the ramifications of technology, specifically the Internet, and how it affects women's career opportunities.


Expert Knowledge And The Role Of Consultants In An Emerging Knowledge-Based Economy, Hans-Dieter Evers, Thomas Menkhoff Jan 2004

Expert Knowledge And The Role Of Consultants In An Emerging Knowledge-Based Economy, Hans-Dieter Evers, Thomas Menkhoff

Research Collection Lee Kong Chian School Of Business

In the emerging globalised knowledge society/economy, a group of professionals, namely experts and consultants gain in importance. The paper discusses the following issues: Who are these experts and consultants? Why is this group of knowledge workers strategically important and why is their importance - socially in terms of number of persons and economically in terms of output or turnover - growing? How can we explain the increasing professionalisation of consultants? How do they gain their expertise and which role does academic knowledge play in professional attainment? How do consultants package and apply expert knowledge? What are the challenges experts and …


Procedural Priming Effects On Spontaneous Inference Formation, Kirmani Amma, Michelle P. Lee, Carolyn Yoon Jan 2004

Procedural Priming Effects On Spontaneous Inference Formation, Kirmani Amma, Michelle P. Lee, Carolyn Yoon

Research Collection Lee Kong Chian School Of Business

Procedural priming refers to how the frequent or recent use of certain cognitive procedures on one task can lead to a greater propensity to use the same procedures on a subsequent task. In this paper, we demonstrate how procedural priming may be used to assess spontaneous inference formation in situations where the inference involves a relationship or rule. We do so in the context of the advertising cost–product quality rule, i.e., that higher advertising expense implies higher product quality. Prior research suggests that underlying the advertising cost–quality rule is a basic human attribution (the effort investment rule) that says, if …


Bias In The Correlated Uniqueness Model For Mtmm Data, James M. Conway, Filip Lievens, Steven E. Scullen, Charles E. Lance Jan 2004

Bias In The Correlated Uniqueness Model For Mtmm Data, James M. Conway, Filip Lievens, Steven E. Scullen, Charles E. Lance

Research Collection Lee Kong Chian School Of Business

This simulation investigates bias in trait factor loadings and intercorrelations when analyzing multitrait-multimethod (MTMM) data using the correlated uniqueness (CU) confirmatory factor analysis (CFA) model. A theoretical weakness of the CU model is the assumption of uncorrelated methods. However, previous simulation studies have shown little bias in trait estimates even when true method correlations are large. We hypothesized that there would be substantial bias when both method factor correlations and method factor loadings were large. We generated simulated sample data using population parameters based on our review of actual MTMM results. Results confirmed the prediction; substantial bias occurred in trait …


Emotional Intelligence And Negotiation: The Tension Between Creating And Claiming Value, Maw Der Foo, Hillary Anger Elfenbein, Hwee Hoon Tan, Voon Chuan Aik Jan 2004

Emotional Intelligence And Negotiation: The Tension Between Creating And Claiming Value, Maw Der Foo, Hillary Anger Elfenbein, Hwee Hoon Tan, Voon Chuan Aik

Research Collection Lee Kong Chian School Of Business

As a departure from past research on emotional intelligence (EI), which generally examines the influence of an individual's level of EI on that individual's consequences, we examined relationships between the emotional intelligence (EI) of both members of dyads involved in a negotiation in order to explain objective and subjective outcomes. As expected, individuals high in EI reported a more positive experience. However, surprisingly, such individuals also achieved significantly lower objective scores than their counterparts. By contrast, having a partner high in El predicted greater objective gain, and a more positive negotiating experience. Thus, high EI individuals appeared to benefit in …


From Dramaturgy To Theatre As Technology: The Case Of Corporate Theatre, Timothy Adrian Robert Clark, Iain Mangham Jan 2004

From Dramaturgy To Theatre As Technology: The Case Of Corporate Theatre, Timothy Adrian Robert Clark, Iain Mangham

Research Collection Lee Kong Chian School Of Business

This article examines a piece of corporate theatre. Although theatre has entered organization studies through the dramatistic writing of Kenneth Burke and the dramaturgical writings of Erving Goffman, this article is concerned with an approach variously described as organizational, radical, situation or corporate theatre that treats theatre not primarily as a resource, an ontology or a metaphor but as a technology. This approach involves the deployment by an organization of dramatists, actors, directors, set designers, lighting specialists, and musicians to put on performances in front of audiences. Using frameworks derived from studies of theatre a particular piece of corporate theatre …


Notes From An ‘Intelligent Island’: Towards Strategic Knowledge Management In Singapore’S Small Business Sector, Thomas Menkhoff, Yue Wah Chay, Benjamin Loh Jan 2004

Notes From An ‘Intelligent Island’: Towards Strategic Knowledge Management In Singapore’S Small Business Sector, Thomas Menkhoff, Yue Wah Chay, Benjamin Loh

Research Collection Lee Kong Chian School Of Business

This essay outlines some of the benefits and challenges of implementing strategic knowledge management systems in small and medium-sized enterprises (SMEs) with reference to respective initiatives in the Republic of Singapore. The article addresses following research questions: What is knowledge management (KM) and why has it become an issue? How can SMEs benefit from strategic KM? What are the potential pitfalls of KM applications in small firms? What are the strategic imperatives of using KM in SMEs? Do small and large firms require different KM systems? What are the critical success factors which have to be considered during implementation? How …


Organizational Forming In Amodern Times: Reinserting The Dynamic Into The Organizational, Paul Donnelly Jan 2004

Organizational Forming In Amodern Times: Reinserting The Dynamic Into The Organizational, Paul Donnelly

Conference papers

While there is an obvious concern that “new organizational forms” are appearing, and despite the topic receiving increased attention, scholars, as yet, have been unable to theorize, grasp or account for these new forms adequately. In continuing to look for the ‘new’ with ‘old’ lenses, we are seeing neither real departure from Weberian conceptualizations other than oppositional approaches still in search of an essential entity, nor much consideration given to the possibility that the paradigmatic approach to form is also part of the problem. In light of this, I posit that thinking within a modernist epistemological framework has served to …