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Walden Dissertations and Doctoral Studies

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Full-Text Articles in Organizational Behavior and Theory

Puerto Rico School Administrators’ Authentic Leadership And Turnover Intent Moderated By Supervisor Support, Cristal Vazquez Davila Jan 2021

Puerto Rico School Administrators’ Authentic Leadership And Turnover Intent Moderated By Supervisor Support, Cristal Vazquez Davila

Walden Dissertations and Doctoral Studies

The turnover rates of Puerto Rican high school teachers continue to increase and have an adverse effect not only on the quality of education but also on the budget of Puerto Rico’s Department of Education (PRDE). By examining the factors of perceived supervisor support and authentic leadership influencing teachers’ turnover intentions, steps can be taken to reduce the turnover rates. The purpose of this study was to examine the relationship between school administrators’ authenticity and the turnover intentions of a sample of high school teachers employed by the PRDE. The framework was based on social exchange theory, authentic leadership theory, …

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Leadership Styles For Creating Shared Value In Small And Medium-Sized Enterprises, Joshua Oisedebame Ilevbare Jan 2021

Leadership Styles For Creating Shared Value In Small And Medium-Sized Enterprises, Joshua Oisedebame Ilevbare

Walden Dissertations and Doctoral Studies

Lack of alignment between leadership style and strategy contributes to the failure of many small and medium-sized enterprise (SME) leaders to realize their potential for creating shared value (CSV). Aligning leadership styles with CSV strategies improves the ability of Nigerian SME leaders to create economic and social value for all stakeholders of their enterprise. Using four contingency theories of leadership as a conceptual framework, the purpose of this multiple case study was to explore strategies SME leaders use for aligning leadership style and business strategy for CSV. The participants comprised 11 owners or senior managers from four SMEs in the …

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Critical Factors That Influence Job Attitudes Among Employees In The Disaster Management Sector, Leslie Myers Mccall Jan 2021

Critical Factors That Influence Job Attitudes Among Employees In The Disaster Management Sector, Leslie Myers Mccall

Walden Dissertations and Doctoral Studies

Professional attitudes toward results-oriented performance cut across job sectors; however, they are pronounced among disaster management personnel. Within the disaster management sector (DMS), commitment to the organization is critical to retention and quality services and has been shown to be related to degree of work satisfaction; however, research remains lacking related to the specific needs of the DMS related to employee and volunteer worker attraction, engagement, and retention. The purpose of this study was to explore job attitudes among disaster management sector (DMS) workers to create and support a more effective solution to employee job attitude problems and to promote …

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Caring For The Caregiver: Second Victim Recovery Following A Serious Medical Error, Beulah Patrice Vance Jan 2021

Caring For The Caregiver: Second Victim Recovery Following A Serious Medical Error, Beulah Patrice Vance

Walden Dissertations and Doctoral Studies

In 1999, it was estimated that 98,000 deaths were attributed to medical errors and were the fourth most common cause of death in the United States. In 2016, medical errors were estimated as the third leading cause of death, with a mean death rate of 251,454 each year. Nurse involved in errors are known as second victims. Almost one in seven staff members reported that they had experienced a patient safety event within the last year that caused personal problems such as anxiety, depression, or concerns about their ability to perform their job. This project explored whether nurses are able …

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Transformational Leadership Behavior And Job Satisfaction Among Virginia Small Businesses, Abdulrahman Al-Ahmadi Jan 2021

Transformational Leadership Behavior And Job Satisfaction Among Virginia Small Businesses, Abdulrahman Al-Ahmadi

Walden Dissertations and Doctoral Studies

Research has shown that the leadership of a business can significantly impact employee performance, with dissatisfied employees performing at a lower level, potentially causing disruption and costs to the business. Several studies have documented the importance of small businesses to the economy in the United States, with small businesses constituting over half of all jobs. This correlational quantitative research study aimed to explore the relationship between the transformational leadership style of the managers of Virginia small businesses and job satisfaction and job performance. The theoretical frameworks used were self-determination theory and transformational leadership. This research examined how transformational leadership wkas …

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Employees’ Perceptions Of Talent Development During A Digital Transformation, Lakesha Lake Edwards Jan 2021

Employees’ Perceptions Of Talent Development During A Digital Transformation, Lakesha Lake Edwards

Walden Dissertations and Doctoral Studies

As organizations transition to new digital technologies, talent development approaches are needed to help employees develop their digital skills. The purpose of this qualitative multiple case study was to explore the experiences of employees in a talent development program to understand talent development practices of building the digital skills of communication, problem-solving, and critical thinking of employees during the implementation of new digital technologies in the organization. The resource-based view was the conceptual framework. Data were collected from ten participants from three organizations, using interviews and questionnaires. The thematic data analysis resulted in three findings: (a) the digital skill of …

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The Lived Experiences Of Employees Identifying As Belonging Outside Of Workplace Cliques, Patricia O'Neil Foster Jan 2021

The Lived Experiences Of Employees Identifying As Belonging Outside Of Workplace Cliques, Patricia O'Neil Foster

Walden Dissertations and Doctoral Studies

Cliques are a naturally occurring phenomenon and have been demonstrated to have adverse outcomes. Workplace cliques can lead to negative behaviors that affect organizational effectiveness. Although the effects of cliques have been studied extensively, a deeper understanding is needed by managers of the experiences of employees identifying as belonging outside of workplace cliques. The research question of this transcendental phenomenological study focused on the lived experiences of employees identifying as belonging outside of workplace cliques formed within their organization’s culture. Using convenience sampling, 15 people who identified as having worked in a situation where there was a clique agreed to …

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Implementation Of Motivational Strategies In The Manufacturing Industry, Lucretia Antoinette Starnes Jan 2021

Implementation Of Motivational Strategies In The Manufacturing Industry, Lucretia Antoinette Starnes

Walden Dissertations and Doctoral Studies

Some leaders in the manufacturing industry face challenges in engaging employees to increase productivity. Manufacturing leaders who effectively engage employees can build meaningful communication and achieve organizational goals that can motivate employees to increase productivity. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative single case study was to explore motivational strategies manufacturing industry leaders use to engage employees to increase productivity. Participants included five managers at one manufacturing company located in northern Kentucky. Data were collected from semistructured interviews and company documents. Data were analyzed using Yin’s five-phase cycle. Three themes emerged: building a culture of meaningful communication, …

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The Effect Of Gender-Diversity Training On Perceived Organizational Justice, Lauran Star Raduazo Jan 2021

The Effect Of Gender-Diversity Training On Perceived Organizational Justice, Lauran Star Raduazo

Walden Dissertations and Doctoral Studies

The purpose of this quantitative study was to examine gender-diversity training content and design and their effect on employees perceived organizational justice. A total of 205 employees specializing in science, technology, engineering, mathematics, and finance (STEM&F) participated in this study. A quantitative quasi-experimental study design occurred with a baseline, posttraining, and 2-month final follow-up. A mixed ANOVA was run to test for mean differences for Colquitt’s Organizational Justice Scale (COJS) overall and subscale scores. Baseline, posttraining, and final scores were compared by intervention and control group. There was a statistically significant interaction within intervention between time and groups (F(2,406) = …

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Licensure Decisions Among South Carolina Counselors With Master’S Degrees, Stephanie Rhodenia Jamison-Void Jan 2021

Licensure Decisions Among South Carolina Counselors With Master’S Degrees, Stephanie Rhodenia Jamison-Void

Walden Dissertations and Doctoral Studies

AbstractLicensure has many benefits to master’s level counselors, including higher wages, legal recognition, and third-party reimbursements, however many professional counselors do not pursue licensure. South Carolina graduates of a master’s level counseling program are not required to obtain licensure in order to provide counseling services. This qualitative comparative case study was conducted to capture why some counseling graduates choose to pursue licensure and others do not based on the experiences, knowledge, skills, and abilities counseling graduates in transition in South Carolina. The research was informed by social cognitive career theory and social learning for career decision making. Participants included four …

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Exploring Organizational Values Of The Organizations And Employee-Owners In Worker-Owned Cooperatives, Mary Anne Broner Jan 2021

Exploring Organizational Values Of The Organizations And Employee-Owners In Worker-Owned Cooperatives, Mary Anne Broner

Walden Dissertations and Doctoral Studies

AbstractResearchers have documented a variety of challenges that worker-owned cooperatives experience as a result of poor management. Most cooperative literature is focused on agriculture economics and cooperative organizations in other countries. The lack of attention in the social science literature on worker cooperatives in the United States reflects a need for further exploration of this business model. Accordingly, this qualitative case study was conducted to explore mismatches in organizational value between the organization and the employee–owners. The goal was to gather the perceptions of employee–owners and managerial personnel that could be leveraged to increase member commitment for a successful worker-owned …

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Strategies For Managing Work-Related Stress In The Petroleum Industry, Esang Lazarus Esitikot Jan 2021

Strategies For Managing Work-Related Stress In The Petroleum Industry, Esang Lazarus Esitikot

Walden Dissertations and Doctoral Studies

High work-related stress negatively impacts workers’ health and productivity in the Nigerian petroleum industry. Supervisors in the Nigerian petroleum industry who lack strategies to reduce work-related stress significantly lose worker health and organizational productivity. Grounded in person-environment fit theory, the purpose of this qualitative multiple case study was to explore strategies Nigerian petroleum industry supervisors use to manage work-related stress. Participants were six supervisors who have successfully used strategies to reduce work-related stress in the Nigerian petroleum industry. Data were collected from semistructured interviews and internal company documents relevant to reducing work-related stress and analyzed using thematic analysis. Three major …

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Emotion Regulation, Affective, Continuous, And Normative Commitment For Turnover Intentions Among Degree-Seeking Employees, Danette Colleen Sutter Jan 2021

Emotion Regulation, Affective, Continuous, And Normative Commitment For Turnover Intentions Among Degree-Seeking Employees, Danette Colleen Sutter

Walden Dissertations and Doctoral Studies

Multiple researchers have investigated employee turnover related to affective, continuous, and normative commitment, and none reported the predictive power of emotion regulation reappraisal on these components of commitment with turnover intentions among degree-seeking employees. The purpose of this quantitative survey research study was to explore emotion regulation reappraisal and its predictive power for organizational commitment associated with degree-seeking employees' intentions to quit jobs. In this study, a small sample of N = 18 degree-seeking employees took part in survey methodology. Multiple regressions were performed to calculate the variance of independent variables, emotion regulation and affective, continuous, and normative commitment associated …

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Junior Managers’ Perceptions Of Executives Leadership Styles And Communication Practices, Kaprina Townsend Jan 2021

Junior Managers’ Perceptions Of Executives Leadership Styles And Communication Practices, Kaprina Townsend

Walden Dissertations and Doctoral Studies

Ineffective communication and leadership practices continue to be an ongoing problem within organizations due to executives’ inability to effectively lead and communicate. The primary concern in this study was how junior managers perceive the effectiveness of executives’ communication practices as well as how executives’ leadership styles influence the junior managers. The purpose of this phenomenological study was to explore the lived experiences of junior managers. The leader-member exchange theory provides the framework for this study on exploring junior managers lived experiences and their perceptions on how executives’ leadership styles influence them and their perception of executive’s ability to disseminate top …

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Human Resource Managers’ Lived Experiences Of Integrating Knowledge Management And Human Capital Management, Andrea Camille Hunt Jan 2021

Human Resource Managers’ Lived Experiences Of Integrating Knowledge Management And Human Capital Management, Andrea Camille Hunt

Walden Dissertations and Doctoral Studies

AbstractOrganizational leaders in the United States are encountering significant human capital challenges with the major demographic shift in the U.S. workforce. Critical to addressing these challenges and workplace success is the hiring, retention, and management of knowledge workers, which necessitates the integration of these practices into existing human intellectual capital management (HICM) strategies. This research addressed the need for an understanding of human resource managers’ experiences of the integration of these practices and strategies. The purpose of this qualitative, hermeneutic, phenomenological study was to explore the lived experiences of a purposive sample of 16 human resource managers specific to their …

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Retired Military Officers’ Length Of Service And Loss Of Social Identity In Second Careers, Moriah Elizabeth Thomas Jan 2021

Retired Military Officers’ Length Of Service And Loss Of Social Identity In Second Careers, Moriah Elizabeth Thomas

Walden Dissertations and Doctoral Studies

Many past researchers have reported problematic issues and challenges with militarypersonnel transitioning to civilian life and to the civilian workplace. The purpose of this qualitative study was to explore the lived experiences of 20 retired military officers who had between 24 and 42 years of military service regarding how they may have experienced the losses of social identity and organizational socialization and how those losses may have impacted their second careers in civilian organizations. Data for this study were collected via semistructured interviews and the use of interview protocols. The conceptual framework consisted of a combination of social identity theory …

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The Long-Term Impact Of Intimate Partner Violence On Survivors’ Employment Outcomes, Heather Stark Jan 2021

The Long-Term Impact Of Intimate Partner Violence On Survivors’ Employment Outcomes, Heather Stark

Walden Dissertations and Doctoral Studies

When women experience intimate partner violence (IPV), subsequent effects could impact their performance in the workplace, including physical illness, absenteeism, lack of focus, financial hardship, and other problems. Little information is available, however, as to whether there are long-term negative effects on the victims’ employment. The purpose of this quantitative study was to compare long-term job success as measured by the dependent variables of job satisfaction, unemployment, underemployment, and job stability among women who have experienced IPV in the past and those who have not. Trauma theory provided the framework for this study. Participants were recruited from women’s organizations and …

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The Efficacy Of Interpersonal Skills On Sales Production Among Pharmaceutical Salespeople, John Todd White Jan 2021

The Efficacy Of Interpersonal Skills On Sales Production Among Pharmaceutical Salespeople, John Todd White

Walden Dissertations and Doctoral Studies

The pharmaceutical industry relies heavily on sales to stimulate growth, support research and development, and remain solvent. A review of the literature revealed there is limited insight on the impact of interpersonal skills on sales performance. This study addressed the role of interpersonal skills in a pharmaceutical salesperson’s performance in terms of total sales income, which includes salary, bonuses, and commissions. Gardner’s (1983) multiple intelligences theory, specifically interpersonal skills, served as the study’s framework. The Conversational Skills Rating Scale (CSRS) was used to assess interpersonal skill level. Additionally, the relationship between salesperson tenure and the number of sales meetings attended …

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Strategies To Enhance Creative Performance In Creative Industry Firms, Shirley D. Bishop Jan 2021

Strategies To Enhance Creative Performance In Creative Industry Firms, Shirley D. Bishop

Walden Dissertations and Doctoral Studies

Poor creative performance in creative industry firms adversely affects business profitability and competitive standing. Managers of creative industry firms who lack strategies to enhance creative performance risk the sustainability of their firms. Grounded in social cognitive theory, the purpose of this qualitative single case study was to explore strategies managers of creative industry firms use to motivate employees to enhance creative performance. Participants were 4 creative industry managers located in the New York tristate region of the United States, who successfully motivated employees to enhance creative performance. Data were collected using semistructured interviews and company documents. Data were analyzed using …

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Comparing The Moderating Effects Of Military Rank On Absorptive Capacity, Allen Brannan Jan 2021

Comparing The Moderating Effects Of Military Rank On Absorptive Capacity, Allen Brannan

Walden Dissertations and Doctoral Studies

Many tactical-echelon military unit training programs do not reach their stated objectives for growth in organizational skills and increased mission capability due to a less than complete understanding of how the training audience transfers the training program's new knowledge into operational processes. The subsequent squandering of valuable resources, such as time, people, and materials, limits the unit's ability to accomplish its assigned tasks and overall mission. Cohen and Levinthal’s absorptive capacity theory describes how organizations transfer new knowledge. Their theory is applied here to better understand how soldiers in tactical-echelon military units perceive the transfer of knowledge from external sources. …

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The Experiences Of Employees’ Job Recognition In The East Coast Casinos, Jonathan A. Marcellus Jan 2021

The Experiences Of Employees’ Job Recognition In The East Coast Casinos, Jonathan A. Marcellus

Walden Dissertations and Doctoral Studies

Employee recognition is common in many organizations, while the absence of recognition may also be widespread in other organizations. Limited employee recognition may produce discouragement and unease in employees’ perceptions of performance, productivity, and engagement level. The problem was that limited job recognition inhibited performance in East Coast casinos. The purpose of this phenomenological study was to explore employees’ lived experiences regarding job recognition in East Coast casinos. How do employees describe their lived experiences regarding job recognition in casinos on the East Coast was the research question. The perspectives of social cognitive theory and social processing theory served as …

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An Exploration Of Principal Instructional Leadership Increasing Instructional Capacity Through Collaborative Relationships, Michael Henry Myers Jan 2021

An Exploration Of Principal Instructional Leadership Increasing Instructional Capacity Through Collaborative Relationships, Michael Henry Myers

Walden Dissertations and Doctoral Studies

State and federal mandates designed to increase student learning and development through principal instructional leadership are based on research that demonstrates the potential benefits teacher collaboration can have on teacher efficacy, school culture, and student learning; however, many principals are inadequately trained for instructional leadership roles that utilize collaboration. The problem this study investigated is the lack of research about successful instructional leaders using collaboration to increase the instructional capacity of the teachers in high-achieving, suburban high schools. High-quality teaching is important and requires the collective skills and expertise of well-trained teachers. The organizational development theories of McGregor, the adult …

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Improving Staff Retention In Adolescent Psychiatric Residential Treatment Facilities, Tasha C. Moses Jan 2021

Improving Staff Retention In Adolescent Psychiatric Residential Treatment Facilities, Tasha C. Moses

Walden Dissertations and Doctoral Studies

AbstractHigh direct care staff (DCS) turnover in psychiatric residential treatment facilities presents significant organizational challenges. Insufficient DCS levels and high turnover rates can undermine an organization’s ability to provide quality care to residents who have acute psychiatric symptoms, maintain a safe environment, and achieve strategic goals. This case study was grounded in the Baldrige Excellence Framework and focused on the DCS retention challenges experienced by a psychiatric residential treatment facility in the southeastern United States. Sources of data included semi structured interviews with seven organizational leaders, a review of organizational archival records, and an academic literature review. Thematic content analysis …

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The Relationship Between Organizational Culture And Hospital Performance In The Veterans Health Administration, Darline Jasmin Nabbie Jan 2021

The Relationship Between Organizational Culture And Hospital Performance In The Veterans Health Administration, Darline Jasmin Nabbie

Walden Dissertations and Doctoral Studies

High quality care consists of a culture that involves staff who are engaged and keepthemselves accountable when providing care. In 2014, employees described their organizational culture at the Veteran Affairs (VA) as entrenched and intimidating. An audit also revealed that in 2014, patients were receiving substandard care. The present study was an analysis of the relationship between organizational culture and hospital performance in the Veterans Health Administration (VHA). This study provided key stakeholders such as the VA administration an understanding of work climate as an indicator of organizational culture and how it affected hospital performance with the VHA. The VHA …

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Perceptions Of Nurse's Personal Smartphone Use At Work, Esperanza Criscuolo Jan 2021

Perceptions Of Nurse's Personal Smartphone Use At Work, Esperanza Criscuolo

Walden Dissertations and Doctoral Studies

Distracted nurses who use their personal smartphone at work has resulted in the diversion of attention from patient care. The specific problem is the personal smartphone use by nurses in the hospital settings has resulted in distracted patient care, leading to wrongful release of patient’s information, medical errors, injury or preventable patient death. The purpose of this qualitative study was to describe the perceptions of nurses regarding distracted patient care in their clinical workplace due to personal smartphone use by nurses. The study was grounded in the distraction-conflict theory conceptual framework. The key research question examined the perceptions of nurses …

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Understanding Successful Strategies Human Service First-Level Managers Utilize When Addressing Workplace Incivility, Mary Elizabeth Barlow Jan 2021

Understanding Successful Strategies Human Service First-Level Managers Utilize When Addressing Workplace Incivility, Mary Elizabeth Barlow

Walden Dissertations and Doctoral Studies

The social problem of workplace incivility is a well-researched issue that impacts employees, work groups, and organizations across the nation. The purpose of this study was to understand how first-level human service managers describe employee turnover in relation to workplace incivility and what first-level human service managers view as successful strategies they have used to address workplace incivility. The theoretical framework utilized for this study was incivility spiral theory, as described by Andersson and Pearson. The purpose of this generic qualitative study was to gain an understanding of successful strategies that first-level human service managers utilize when addressing workplace incivility …

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Haitian Informal Entrepreneurs' Ability And Motivation To Formalize Their Microbusinesses, Samanthessa Ramona Jacob Jan 2021

Haitian Informal Entrepreneurs' Ability And Motivation To Formalize Their Microbusinesses, Samanthessa Ramona Jacob

Walden Dissertations and Doctoral Studies

Microbusiness owners or informal entrepreneurs in developing countries make up 40 to 60% of the informal economy. With a steady increase in unemployment in rural areas of developing countries, individuals live under poverty levels and start microbusinesses as a mean to survive. The purpose of this qualitative study was to explore the factors that contribute to Haitian informal entrepreneurs' ability and motivation to transition into the formal sector. A narrative inquiry approach was used for this study to bring in-depth meaning to the experiences of informal entrepreneurs in Haiti. For this study, 18 individual interviews of Haitian or Haitian descendant …

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Relationship Between Emotional Intelligence, Sales, Social Responsibility, Interpersonal Relationship, And Empathy, Lykesha D. Shelton Jan 2021

Relationship Between Emotional Intelligence, Sales, Social Responsibility, Interpersonal Relationship, And Empathy, Lykesha D. Shelton

Walden Dissertations and Doctoral Studies

AbstractResearch over the past 25 years has shown a relationship between emotional intelligence, job performance, and sales. However, limited research exists relating to job-specific studies from a nonmanagerial perspective and focused on emotional intelligence and sales during the customer’s buying and selling interaction. The focus and purpose of this quantitative cross-sectional study was to determine if there was a statistically significant relationship between emotional intelligence and mortgage loan originators sales performance. The conceptual framework for this study incorporated Bar-On’s social emotional intelligence model. The sample consisted of 18 mortgage loan originators who worked with the retail banking sector throughout the …

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The Impact Of Assertiveness And Religiosity On The Expression Of Dissent Among U.S. Immigrant Nigerian Workers, Peter Osiabia Azorji Jan 2021

The Impact Of Assertiveness And Religiosity On The Expression Of Dissent Among U.S. Immigrant Nigerian Workers, Peter Osiabia Azorji

Walden Dissertations and Doctoral Studies

AbstractScholars have studied dissent in general, but few have focused on the impact of cultural contexts and characteristics on dissent. Literature on the influence of cultural factors on expression of disagreement in organizations, by immigrant Nigerian workers in the US has not received adequate attention. There is therefore a compelling need to bridge this gap. This quantitative nonexperimental correlation study examined the impact of assertiveness and religiosity (variables that may be influenced by culture), on expression of minority dissent among Nigerian immigrant workers in the United States. The inquiry was based on two theoretical models: Bourhis et al.’s interactive acculturation …

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Leadership Styles For Creating Shared Value In Small And Medium-Sized Enterprises, Joshua Oisedebame Ilevbare Jan 2021

Leadership Styles For Creating Shared Value In Small And Medium-Sized Enterprises, Joshua Oisedebame Ilevbare

Walden Dissertations and Doctoral Studies

Lack of alignment between leadership style and strategy contributes to the failure of many small and medium-sized enterprise (SME) leaders to realize their potential for creating shared value (CSV). Aligning leadership styles with CSV strategies improves the ability of Nigerian SME leaders to create economic and social value for all stakeholders of their enterprise. Using four contingency theories of leadership as a conceptual framework, the purpose of this multiple case study was to explore strategies SME leaders use for aligning leadership style and business strategy for CSV. The participants comprised 11 owners or senior managers from four SMEs in the …

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