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Research Collection Lee Kong Chian School Of Business

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Articles 91 - 120 of 914

Full-Text Articles in Organizational Behavior and Theory

Stuck At Home: Does The Virtual Office Stifle Creativity?, Andrew Heng, Roy Y. J. Chua Jan 2024

Stuck At Home: Does The Virtual Office Stifle Creativity?, Andrew Heng, Roy Y. J. Chua

Research Collection Lee Kong Chian School Of Business

Remote work boosts flexibility but may stifle creativity. In her office one day last summer, Charlotte Christ, a 27-year-old marketing executive with the German office of one of the world’s leading automotive suppliers, did something she doesn’t think she could really do at home even though she often works there. At the office, she fell into a random conversation with a colleague, and together they came up with new ideas for her marketing campaign on how to offer incentives to the company’s target audiences, truck drivers.

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Language-Related Misunderstanding At Work: What It Is, Why It Occurs And What Organizations Can Do About It, John Fiset, Devasheesh P. Bhave Jan 2024

Language-Related Misunderstanding At Work: What It Is, Why It Occurs And What Organizations Can Do About It, John Fiset, Devasheesh P. Bhave

Research Collection Lee Kong Chian School Of Business

Language is the foundation of human interaction. It plays a central role in facilitating effective communication by allowing people to express their thoughts, share essential information and establish connections with one another.

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R&D Project Portfolio Collaboration: How To Structure The Strategic Alliance, Guiyun Feng, Pascale Crama, Wenqi Lian Jan 2024

R&D Project Portfolio Collaboration: How To Structure The Strategic Alliance, Guiyun Feng, Pascale Crama, Wenqi Lian

Research Collection Lee Kong Chian School Of Business

Incumbent companies target innovative firms with promising research and development (R&D) projects to rejuvenate their product portfolio. Such strategic alliances create value by combining the innovator’s research expertise with the partner firm’s superior marketing capability. The partner firm chooses the timing and payment terms of the strategic alliance, accounting for the innovator's budget and marketing capability, and the project portfolio's market interaction and revenue variability. The partner firm may prefer delayed alliances post R&D completion for innovator firms with high marketing capability when the innovator has sufficient budget or when market interaction is weak. Upfront alliances - prior to the …

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Do Real-Time Strategy Video Gamers Have Better Attentional Control?, Mengxin He, Lin-Xuan Xu, Chiang-Shan R. Li, Zihan Liu, Jiaqi Hu, Xiangyi Guo, Hongyun Liu, Jin-Tao Zhang Jan 2024

Do Real-Time Strategy Video Gamers Have Better Attentional Control?, Mengxin He, Lin-Xuan Xu, Chiang-Shan R. Li, Zihan Liu, Jiaqi Hu, Xiangyi Guo, Hongyun Liu, Jin-Tao Zhang

Research Collection Lee Kong Chian School Of Business

Objective: Do real-time strategy (RTS) video gamers have better attentional control? To examine this issue, we tested experienced versus inexperienced RTS video gamers on multi-object tracking tasks (MOT) and dual-MOT tasks with visual or auditory secondary tasks (dMOT). We employed a street-crossing task with a visual working memory task as a secondary task in a virtual reality (VR) environment to examine any generalized attentional advantage. Background: Similar to action video games, RTS video games require players to switch attention between multiple visual objects and views. However, whether the attentional control advantage is limited by sensory modalities or generalizes to real-life …

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Politics Speak Louder Than Skills: Political Similarity Effects In Hireability Judgments In Multiparty Contexts And The Role Of Political Interest, Franz W. Moenke, Filip Lievens, Ursula Hess, Philipp Schaepers Jan 2024

Politics Speak Louder Than Skills: Political Similarity Effects In Hireability Judgments In Multiparty Contexts And The Role Of Political Interest, Franz W. Moenke, Filip Lievens, Ursula Hess, Philipp Schaepers

Research Collection Lee Kong Chian School Of Business

Recruiters increasingly cybervet job applicants by checking their social media profiles. Theory (i.e., the political affiliation model, PAM) and research show that during cybervetting, recruiters are exposed to job-unrelated information such as political affiliation, which might trigger similarity-attraction effects and bias hireability judgments. However, as the PAM was developed in a more polarized two-party political system, it is pivotal to test and refine the PAM in a multiparty context. Therefore, we asked working professionals from the United States (two-party context, N = 266) and Germany (multiparty context, N = 747) to rate an applicant’s hireability after cybervetting a LinkedIn profile …

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Fairness Perceptions Of Artificial Intelligence: A Review And Path Forward, Devesh Narayanan, Mahak Nagpal, Jack Mcguire, Shane Schweitzer, David De Cremer Jan 2024

Fairness Perceptions Of Artificial Intelligence: A Review And Path Forward, Devesh Narayanan, Mahak Nagpal, Jack Mcguire, Shane Schweitzer, David De Cremer

Research Collection Lee Kong Chian School Of Business

A key insight from research on organizational justice is that fairness is in the eye of the beholder. With increasing discussions–especially among computer scientists and policymakers–about the potential biases and unfairness of decisions made by Artificial Intelligence (AI) systems, there is a critical need to consider how decision-subjects perceive the fairness of AI-led decision-making. Drawing upon theoretical and empirical perspectives on perceived fairness in organizational justice scholarship, this review categorizes and analyzes perceptions of AI fairness as they impact the effective implementation of AI in workplaces and beyond. Specifically, we review existing empirical research on AI fairness according to distinct …

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The Effects Of Language-Related Misunderstanding At Work, John Fiset, Devasheesh P. Bhave, Nilotpal Jha Jan 2024

The Effects Of Language-Related Misunderstanding At Work, John Fiset, Devasheesh P. Bhave, Nilotpal Jha

Research Collection Lee Kong Chian School Of Business

Demographic, technological, and global trends have brought the language used at the workplace to the forefront. A growing body of research reveals that language could result in misunderstanding at work, and influence employees' performance and attitudinal outcomes. Language at work encompasses standard language (e.g., English) as well as several hybrid forms of language (non-native accents, code-switching, and jargon). We delineate how these forms of language could result in misunderstanding. We then identify relational, affective, and informational mechanisms that underlie the relationship between language-related misunderstanding and employees' performance and attitudinal outcomes, and highlight key boundary conditions. In doing so, we uncover …

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Why The Ethical Use Of Ai Matters For Your Career, Jack Mcguire, David De Cremer, Yorck Hesselbarth, Leander De Schutter Jan 2024

Why The Ethical Use Of Ai Matters For Your Career, Jack Mcguire, David De Cremer, Yorck Hesselbarth, Leander De Schutter

Research Collection Lee Kong Chian School Of Business

In the contemporary digital era, innovations such as artificial intelligence (AI) are profoundly transforming the business landscape (De Cremer, 2020). The buzz surrounding ChatGPT, coupled with recent assertions about the sentience of Google’s LaMDA, a large language model, underscore the prominence of chatbot technology in these advancements (Adamopoulou & Moussiades, 2020; Ryu & Lee, 2018; Tiku, 2022). Customer-oriented chatbots, an emergent application of this tech, offer unparalleled efficiency and cost-effectiveness, operating ceaselessly and responding to client inquiries in real time (Salesforce, Research, 2019). Yet, amidst these advantages lies an ethical conundrum. Customers cherish genuine human interaction and can become quickly …

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Ai Fairness In Action: A Human-Computer Perspective On Ai Fairness In Organizations And Society, David De Cremer, Jack Mcguire, Jack Mcguire Jan 2024

Ai Fairness In Action: A Human-Computer Perspective On Ai Fairness In Organizations And Society, David De Cremer, Jack Mcguire, Jack Mcguire

Research Collection Lee Kong Chian School Of Business

Artificial intelligence (AI) systems are being increasingly adopted by society, governments, and organizations in various decision-making contexts. For example, organizations use AI systems to decide whether applicants can be considered for a job, whether bonuses and other rewards should be allocated, or whether promotions and further training need to be invested in. In fact, as AI is seen as an important catalyst of economic growth, organizations today seem to know no boundaries in their AI adoption efforts, making employees and society more dependent on and thus also more vulnerable to the decisions made by or in partnership with AI (De …

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Going Beyond The Call Of Duty Under Conditions Of Economic Threat: Integrating Life History And Temporal Dilemma Perspectives, Nina Sirola Nov 2023

Going Beyond The Call Of Duty Under Conditions Of Economic Threat: Integrating Life History And Temporal Dilemma Perspectives, Nina Sirola

Research Collection Lee Kong Chian School Of Business

Under conditions of economic threat, such as during economic downturns, organizations can benefit from employees’ willingness to go beyond the call of duty and engage in organization-directed citizenship behavior (OCBO). Yet, such behavior is discretionary and competes for time with employees’ other interests and priorities. I integrate life history theory with the temporal dilemma perspective on organizational citizenship behavior to propose that childhood environments sensitize individuals to prioritize different goals in response to economic threat later in life. Consistent with strategies for responding to threat that are functional in their childhood environments, employees from wealthier backgrounds respond to economic threat …

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On The Trajectory Of Discrimination: A Meta-Analysis And Forecasting Survey Capturing 44 Years Of Field Experiments On Gender And Hiring Decisions, Michael Schaerer, Christilene Du Plessis, My Hoang Nguyen, Robbie C. M. Van Aert, Leo Tiokkin, Daniel Lakens, Elena G. Clemente, Thomas Pfeiffer, Anna Dreber, Magnus Johannesson, Cory J. Clark Nov 2023

On The Trajectory Of Discrimination: A Meta-Analysis And Forecasting Survey Capturing 44 Years Of Field Experiments On Gender And Hiring Decisions, Michael Schaerer, Christilene Du Plessis, My Hoang Nguyen, Robbie C. M. Van Aert, Leo Tiokkin, Daniel Lakens, Elena G. Clemente, Thomas Pfeiffer, Anna Dreber, Magnus Johannesson, Cory J. Clark

Research Collection Lee Kong Chian School Of Business

A preregistered meta-analysis, including 244 effect sizes from 85 field audits and 361,645 individual job applications, tested for gender bias in hiring practices in female-stereotypical and gender-balanced as well as male-stereotypical jobs from 1976 to 2020. A “red team” of independent experts was recruited to increase the rigor and robustness of our meta-analytic approach. A forecasting survey further examined whether laypeople (n = 499 nationally representative adults) and scientists (n = 312) could predict the results. Forecasters correctly anticipated reductions in discrimination against female candidates over time. However, both scientists and laypeople overestimated the continuation of bias against female candidates. …

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The Dark Side Of The Sharing Economy: A Systematic Literature Review Of Externalities And Their Regulation, Mosaad Mohamed, Sabine Benoit, Chanaka Jayawardhena Nov 2023

The Dark Side Of The Sharing Economy: A Systematic Literature Review Of Externalities And Their Regulation, Mosaad Mohamed, Sabine Benoit, Chanaka Jayawardhena

Research Collection Lee Kong Chian School Of Business

As the sharing economy has grown, externalities, i.e., “dark sides,” have also surfaced. The intricacies surrounding these externalities and their regulatory measures have garnered significant scholarly interest; however, there remains a lack of comprehensive guidance on the appropriate regulatory approaches. Based on a systematic literature review of 99 papers, we provide an overview of two regulatory approaches (government and self-regulation) to address the sharing economy's economic, social, and environmental externalities affecting multiple stakeholders. We show that government regulation entails mechanisms based on avoiding, limiting, and guiding, while self-regulation entails mechanisms related to market entry, operation, and monitoring. We develop an …

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Why Your Organisation Needs A Language Management Strategy, John Fiset, Devasheesh P. Bhave Nov 2023

Why Your Organisation Needs A Language Management Strategy, John Fiset, Devasheesh P. Bhave

Research Collection Lee Kong Chian School Of Business

This article discusses the challenges and benefits of managing language dynamics at work, where both standard and hybrid forms of language coexist. It reviews the literature on language-related misunderstanding and its effects on employee outcomes through three pathways: relational, emotional, and informational. It also suggests some interventions to enhance communication effectiveness and foster an inclusive culture in linguistically diverse workplaces.

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Mindfulness And Workplace Safety: An Integrative Review, Zihan Liu, Kevin Hoff, Erica Baranski, Galen Snyder, Rhona Flin, Peggy Lindner, Christiane Spitzmueller Oct 2023

Mindfulness And Workplace Safety: An Integrative Review, Zihan Liu, Kevin Hoff, Erica Baranski, Galen Snyder, Rhona Flin, Peggy Lindner, Christiane Spitzmueller

Research Collection Lee Kong Chian School Of Business

Mindfulness has recently gained popularity in applied settings to enhance workplace safety, especially in safety-critical occupations such as healthcare and construction. In this review, we synthesize existing research across disciplines to establish a theoretical model of mindfulness and safety. Based on 32 empirical studies, we first summarize and critically analyze how mindfulness and safety are conceptualized and operationalized in the literature. We then consolidate empirical findings and conceptual arguments and draw upon the job demands–resources model to propose a theoretical model linking the basic benefits of mindfulness to safety-related job demands. Specifically, we propose that mindfulness (a) improves detection of …

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Improvisation, Routine Dynamics, And Temporal Regularity, Kenneth T. Goh, Claus Rerup Sep 2023

Improvisation, Routine Dynamics, And Temporal Regularity, Kenneth T. Goh, Claus Rerup

Research Collection Lee Kong Chian School Of Business

Improvisation is sensitive to time, and in this chapter, we explore how temporal regularity influences the process of improvisation within the context of organizational routines. Specifically, we develop a time-based perspective to highlight that the temporal regularity of a routine plays a fundamental role in maintaining a balance between stability and flexibility (improvisation). We illustrate the idea that temporal regularity allows for improvisation with an example of the Scrum routine within the context of videogame development. Our contribution is twofold. First, we advance new insights on how the temporal pattern of a routine is a minimal structure that complements action …

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Interpersonal Behavior In Assessment Center Role-Play Exercises: Investigating Structure, Consistency, And Effectiveness, Simon M. Breil, Filip Lievens, Boris Forthmann, Mitla D. Back Sep 2023

Interpersonal Behavior In Assessment Center Role-Play Exercises: Investigating Structure, Consistency, And Effectiveness, Simon M. Breil, Filip Lievens, Boris Forthmann, Mitla D. Back

Research Collection Lee Kong Chian School Of Business

Although the behaviors displayed by assessees are the currency of assessment centers (ACs), they have remained largely unexplored. This is surprising because a better understanding of assessees' behaviors may provide the missing link between research on the determinants of assessee performance and research on the validity of performance ratings. Therefore, this study draws on behavioral personality science to scrutinize the behaviors that assessees express in interpersonal AC exercises. Our goals were to investigate (a) the structure of interpersonal behaviors, (b) the consistency of these behaviors across AC exercises, and (c) their effectiveness. We obtained videotaped performances of 203 assessees who …

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The Reputational And Ethical Consequences Of Deceptive Chatbot Use, Jack Mcguire, David De Cremer, Yorck Hesselbarth, Leander De Schutter, Ke Michael Mai, Alain Van Hiel Sep 2023

The Reputational And Ethical Consequences Of Deceptive Chatbot Use, Jack Mcguire, David De Cremer, Yorck Hesselbarth, Leander De Schutter, Ke Michael Mai, Alain Van Hiel

Research Collection Lee Kong Chian School Of Business

The use of chatbots is becoming widespread as they offer significant economic opportunities. At the same time, however, customers seem to prefer interacting with human operators when making inquiries and as a result are not as cooperative with chatbots when their use is known. This specific situation creates an incentive for organizations to use chatbots without disclosing this to customers. Will this deceptive practice harm the reputation of the organization, and the employees who work for them? Across four experimental studies, we demonstrate that prospective customers, who interact with an organization using chatbots, perceive the organization to be less ethical …

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Trust Across Borders: A Review Of The Research On Interorganizational Trust In International Business, Tengjian Zou, Gokhan Ertug, Ilya R. P. Cuypers, Donald L. Ferrin Sep 2023

Trust Across Borders: A Review Of The Research On Interorganizational Trust In International Business, Tengjian Zou, Gokhan Ertug, Ilya R. P. Cuypers, Donald L. Ferrin

Research Collection Lee Kong Chian School Of Business

Trust between organizations has been recognized as crucial in international business (IB) and has attracted extensive research attention. Researchers have conceptualized and measured interorganizational trust in multiple ways, investigated numerous determinants and outcomes of interorganizational trust, and explored interorganizational trust in several types of international relationships across a range of country combinations using varied research methodologies. Our review aims to consolidate and advance this literature by focusing on (i) how interorganizational trust has been conceptualized in IB; (ii) how interorganizational trust has been operationalized in IB; (iii) what factors promote or hinder interorganizational trust in IB; (iv) what the outcomes …

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Correcting For Range Restriction In Meta-Analysis: A Reply To Oh Et Al. (2023), Paul R. Sackett, Christopher M. Berry, Filip Lievens, Charlene Zhang Aug 2023

Correcting For Range Restriction In Meta-Analysis: A Reply To Oh Et Al. (2023), Paul R. Sackett, Christopher M. Berry, Filip Lievens, Charlene Zhang

Research Collection Lee Kong Chian School Of Business

Oh et al. (2023) question a number of choices made in our article (Sackett et al., 2022); here we respond. They interpret our article as recommending against correcting for range restriction in general in concurrent validation studies; yet, we emphasize that we endorse correction when one has access to the information needed to do so. Our focus was on making range restriction corrections when conducting meta-analyses, where it is common for primary studies to be silent as to the prior basis for selection of the employees later participating in the concurrent validation study. As such, the applicant pool information needed …

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Effects Of A Mindfulness-Based Leadership Training On Leadership Behaviors And Effectiveness, Nina Tan, Eva Katharina Peters, Jochen Reb Aug 2023

Effects Of A Mindfulness-Based Leadership Training On Leadership Behaviors And Effectiveness, Nina Tan, Eva Katharina Peters, Jochen Reb

Research Collection Lee Kong Chian School Of Business

Objectives: Organizations increasingly integrate mindfulness elements into their leadership development. However, there is limited evidence supporting the efficacy of mindfulness-based leadership training (MBLT) due to a scarcity of intervention studies. Theoretically, little is known about mediating mechanisms through which MBLT might affect leadership effectiveness. Thus, this research examined whether MBLT can improve leadership effectiveness and whether leadership behaviors mediated this effect.MethodsWe conducted a quasi-experimental study conducted in a real-world setting with an active control condition. Sixty leaders from various industries participated in either a 2-day intensive MBLT workshop followed by three individual coaching sessions over 3 months, or a presentation …

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3 Groundless Myths That Get In The Way Of Workforce Inclusivity, Kenneth T. Goh Aug 2023

3 Groundless Myths That Get In The Way Of Workforce Inclusivity, Kenneth T. Goh

Research Collection Lee Kong Chian School Of Business

In a commentary, SMU Associate Professor of Strategy & Entrepreneurship (Education) Kenneth Goh discussed and debunked three groundless myths that get in the way of workforce inclusivity. He also called for companies to seek expert advice from relevant agencies and explore partnerships with institutions of higher learning, such as SMU, to pursue inclusivity in a sustainable manner. He added that SMU provides its students opportunities to work with companies and examine the feasibility of their inclusivity initiatives as part of their coursework.

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Overcoming Procrastination: Time Pressure And Positive Affect As Compensatory Routes To Action, Jana Kuhnel, Ronald Bledow, Angela Kuonath Aug 2023

Overcoming Procrastination: Time Pressure And Positive Affect As Compensatory Routes To Action, Jana Kuhnel, Ronald Bledow, Angela Kuonath

Research Collection Lee Kong Chian School Of Business

The current work seeks to identify factors that support action initiation from the theoretical lens of self-regulation. Specifically, we focus on factors that reduce procrastination, the delay of the initiation or completion of activities. We draw from action control theory and propose that positive affect operates as a personal and time pressure as a situational factor that unblock routes to action. High positive affect makes people less prone to procrastination because positive affect reduces behavioral inhibition and facilitates the enactment of intentions. By contrast, when positive affect is low, people depend on time pressure as an action facilitating stimulus. We …

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Gender Bias In Cultural Tightness Across The 50 U.S. States And Its Links To Gender Inequality In Leadership And Innovation, Xin Qin, Roy Y. J. Chua, Ling Tan, Wanlu Li, Chen Chen Aug 2023

Gender Bias In Cultural Tightness Across The 50 U.S. States And Its Links To Gender Inequality In Leadership And Innovation, Xin Qin, Roy Y. J. Chua, Ling Tan, Wanlu Li, Chen Chen

Research Collection Lee Kong Chian School Of Business

Cultural tightness theory, which holds that “tight” cultures have rigid norms and sanctions, provides unique insights into cultural variations. However, current theorizing has not analyzed gender differences in cultural tightness. Addressing this gap, this research shows that women are more constrained than men by norms within the same society. By recruiting 15,425 respondents, we mapped state-level gender bias in cultural tightness across the United States. Variability in gender bias in cultural tightness was associated with state-level socio-political factors (religion and political ideology) and gender-related threats. Gender bias in cultural tightness was positively associated with state-level gender inequality in (business and …

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Theorizing About The Implications Of Multiplexity: An Integrative Typology, Gokhan Ertug, Julia Brennecke, Stefano Tasselli Jul 2023

Theorizing About The Implications Of Multiplexity: An Integrative Typology, Gokhan Ertug, Julia Brennecke, Stefano Tasselli

Research Collection Lee Kong Chian School Of Business

Multiplexity, the coexistence of more than one type of relationship between two actors, is a prevalent phenomenon with clear relevance for a wide range of management settings and phenomena. While there is a substantial body of work on multiplexity, the absence of a shared terminology and a typology for the mechanisms and arguments that are used in theorizing about its implications nevertheless hamper its appeal to organizational network scholars and slow its progress. Based on content analysis of 103 studies, we propose “relational harmony,” “task complementarity,” and “relational scope” as three categories to integrate the mechanisms and arguments used in …

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Purpose In The For-Profit Firm: A Review And Framework For Management Research, Gerard George, Martine R. Haas, Anita M. Mcgahan, Simon J.D. Schillebeeckx, Paul Tracey Jul 2023

Purpose In The For-Profit Firm: A Review And Framework For Management Research, Gerard George, Martine R. Haas, Anita M. Mcgahan, Simon J.D. Schillebeeckx, Paul Tracey

Research Collection Lee Kong Chian School Of Business

Purpose is a concept often used in managerial communities to signal and define a firm’s benevolent and pluralistic approach to its stakeholders beyond its focus on shareholders. While some evidence has linked purpose to positive organizational outcomes such as growth, employee satisfaction, innovation, and superior stock market performance, the definition and application of purpose in management research has been varied and frequently ambiguous. We review literature streams that invoke purpose in the for-profit firm and propose a unifying definition. Next, we develop a framework to study purpose that decouples its framing and formalization within firms from its realization, thus helping …

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Why Employees Accept Lower Pay At Mission-Oriented Companies, Insiya Hussain, Marko Pitesa, Stefan Thau, Michael Schaerer Jul 2023

Why Employees Accept Lower Pay At Mission-Oriented Companies, Insiya Hussain, Marko Pitesa, Stefan Thau, Michael Schaerer

Research Collection Lee Kong Chian School Of Business

Today’s companies are likely to tout how their work benefits human welfare or “makes the world a better place.” Recent research suggests that this may come with a potential financial drawback for workers, as it can inhibit them from negotiating for higher pay. Over five studies, job candidates consistently reported that they worried asking for higher pay from these companies would be seen as greedy or inappropriate. This suggests they are aware of a common bias, known as motivation purity bias, where managers believe employees interested in material rewards of work (such as pay) are less motivated than those motivated …

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Workplace Culture Must Emphasise Mutual Respect [In Chinese], Siow-Heng Ong Jul 2023

Workplace Culture Must Emphasise Mutual Respect [In Chinese], Siow-Heng Ong

Research Collection Lee Kong Chian School Of Business

In a commentary, SMU Professor of Communication Management (Education) Ong Siow Heng discussed the importance of having a respectful culture in the workplace. He opined that one way to appreciate employees is to provide equitable pay and career advancement opportunities for staff, so that workers will know that their employer respects their contribution. Even though more forms of disrespect for workers are being addressed by law, Prof Ong opined that improving respect for the workers’ dignity is best managed by those in workplace leadership even before relevant laws are passed, especially in areas that cannot be covered by law. He …

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Local, Yet Global: Implications Of Caste For Mnes And International Business, Hari Bapuji, Snehanjali Chrispal, Balagopal Vissa, Gokhan Ertug Jun 2023

Local, Yet Global: Implications Of Caste For Mnes And International Business, Hari Bapuji, Snehanjali Chrispal, Balagopal Vissa, Gokhan Ertug

Research Collection Lee Kong Chian School Of Business

Caste is an informal institution that influences socioeconomic action in many contexts. It is becoming increasingly evident that international business research, practice, and policy need to programmatically address caste. To facilitate this endeavour, we review the limited research in IB that has addressed caste, and theorize caste as a distinct informal institution by distinguishing it from systems of stratification like race, class, and gender. In addition, we propose a parsimonious framework to highlight the implications of caste for Indian and non-Indian MNEsin their Indian and global operations. In doing this, we focus on implications with respect to the internal organization …

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Leader Apology In The Employee-Organization Relationship: The Roles Of Subordinate Power Distance Belief And Leader Competence, Xingyu Wang, Xueqi Wen, Zihan Liu, Yuzhuo Jiang, Mingyun Huai Jun 2023

Leader Apology In The Employee-Organization Relationship: The Roles Of Subordinate Power Distance Belief And Leader Competence, Xingyu Wang, Xueqi Wen, Zihan Liu, Yuzhuo Jiang, Mingyun Huai

Research Collection Lee Kong Chian School Of Business

According to the organizational support theory, leaders’ words and deeds are not only the products of their own will but also a reflection of organizations’ standpoints. We thus focus on leader apology in the case of organizational transgressions and predict that leaders’ apologetic acts are likely to influence employees’ organizationoriented attitudes and behaviors. Specifically, leader apology is hypothesized to positively influence employees’ perception of organizational support, which in turn, is positively associated with employees’ helping and risk taking behavior. Furthermore, drawing upon the organizational support theory that delineates the discretion and value perceived in the employee-organization relationship, we further propose …

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Scaling Digital Solutions For Wicked Problems: Ecosystem Versatility, Katherine Tatarinov, Tina Ambos, Feichin Ted Tschang Jun 2023

Scaling Digital Solutions For Wicked Problems: Ecosystem Versatility, Katherine Tatarinov, Tina Ambos, Feichin Ted Tschang

Research Collection Lee Kong Chian School Of Business

Digital solutions are increasingly used to address ‘‘wicked problems’’ that are locally embedded but require global approaches. Scaling these solutions internationally is imperative for their success, but to date we know little about this process. Using a qualitative case study methodology, our paper analyzes how four digital solutions driven by the United Nations are built and how they scale internationally. These solutions address wicked problems through artificial intelligence, blockchain, and geospatial mapping, and are embedded in networks of partners which evolve during scaling to create unique ecosystem roles and configurations. We identify different ecosystem roles and find that the specific …

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