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Full-Text Articles in Organizational Behavior and Theory

The Impact Of Disruptive Physician Behavior On Support Staff And Patients: A Quantitative Secondary Analysis, Michael C. Marino Mar 2022

The Impact Of Disruptive Physician Behavior On Support Staff And Patients: A Quantitative Secondary Analysis, Michael C. Marino

Electronic Theses and Dissertations

In this quantitative secondary analysis, the purpose was to examine the nature of disruptive physician behavior (DPB) from the support staff and patient perspectives. Healthcare staffing shortages existed prior to the global pandemic and have increased, creating importance for employee retention and recruitment. I wanted to understand the impact of physician behavior on staff turnover rates in a private oncology practice, its effect on patient satisfaction rates, and to compare these rates of physicians that display DPB with physicians that do not display this behavior in a private hematology oncology community outpatient setting in the Southwest United States. To answer …


Going Backstage: Examining Justice Perceptions Of Electronic Performance Monitoring, Maurice Harris Jan 2022

Going Backstage: Examining Justice Perceptions Of Electronic Performance Monitoring, Maurice Harris

Electronic Theses and Dissertations

Organizations are rapidly adopting emerging technologies, popularly known in the media as “bossware,” that track the behaviors of employees. The use of these technologies to monitor worker performance is known as electronic performance monitoring (EPM) in the academic literature. EPM systems increasingly utilize advanced algorithms, equipping companies with the capabilities to expose employees' actions, thoughts, and feelings. Prior research on EPM has focused mainly on the reactions of front-line workers, ignoring the perceptions of employees who work at different hierarchical levels within their organizations. An organizational justice perspective is used to examine how a company’s decision to grant employees the …


Working Here, There, And Everyware: The Impact Of Virtual Work On Employee Belonging, Martha Davis Jan 2022

Working Here, There, And Everyware: The Impact Of Virtual Work On Employee Belonging, Martha Davis

Electronic Theses and Dissertations

Globalization, improvements in information and communications technologies, and the COVID-19 outbreak have increased the prevalence of virtual work arrangements. This change in the workforce presents both opportunities and challenges to employees and their organizations, transforming how organizations operate and how workers interact with each other. This shift to more virtual work has a high likelihood of impacting other fundamental human motivations, such as the need to belong, which has significant implications for an employee’s well-being and the broader organization’s health. This study asks the question: How do collaborative technologies impact virtual employee belonging? The study proposes a conceptual framework of …


Newcomer Adjustment And Affective Commitment: A Two-Wave Moderated Mediation Model, Shay Norris Jan 2022

Newcomer Adjustment And Affective Commitment: A Two-Wave Moderated Mediation Model, Shay Norris

Electronic Theses and Dissertations

As job and career changes continue to increase in the post-pandemic work environment, new employees are not staying in their roles long enough to identify with their organization, causing high turnover in the first few months of employment. To address these problems, there is increasing evidence that providing resources and support during the socialization process will increase employee commitment, retention, and organizational performance. I propose that an integrated theoretical framework combining Socialization Resources Theory (SRT) and Job Demands-Resources Theory (JD-R) is best suited to explain the relationship between newcomer adjustment and affective commitment. A moderated-mediation model is developed and tested …


Servant Leadership And Conflict Adaptivity In Local Government Leaders, June F. Mighty Aug 2021

Servant Leadership And Conflict Adaptivity In Local Government Leaders, June F. Mighty

Electronic Theses and Dissertations

Government organizations’ focus on public service provides a fertile ground for conflict due to competing interests and goals. Conflicts exist and persist because of workplace pressures such as unstable political climates, budget restrictions, technological advances, a diverse workforce, disruptive change, and organizational transformation. Although typically risk-averse, these organizations need flexible and adaptive leaders who exhibit the appropriate behaviors in the best interests of the organization and the community. Servant-leaders seem likely to demonstrate conflict adaptivity due to their focus on serving the needs of followers and other stakeholders, which may require different conflict styles at different times and in different …


An Organization’S Ability To Improve Outsourcing Outcomes In Information Technology Outsourcing Initiatives By Increasing Organizational Knowledge: A Case Study, John Michael Mello Jun 2021

An Organization’S Ability To Improve Outsourcing Outcomes In Information Technology Outsourcing Initiatives By Increasing Organizational Knowledge: A Case Study, John Michael Mello

Electronic Theses and Dissertations

The problem addressed in this study was the literature gap regarding how internal organizational knowledge can be increased effectively within outsourcing projects. The study was a qualitative social constructionist case study composed of senior technology leaders. The purpose this study addressed was to understand the current structure of technical outsourcing contracts and how future contracts could be structured to address the problem of this study. The research incorporated how a reconceptualized absorptive capacity model, sociocognitive theory, and digital leadership mindsets could improve knowledge transfer outcomes between a vendor and client. Research shows that increasing an organization’s knowledge during an outsourcing …


Barriers To Succession Planning: A Case Study Of Atlanta Nonprofit Organizations, Adonnis J. Jules May 2021

Barriers To Succession Planning: A Case Study Of Atlanta Nonprofit Organizations, Adonnis J. Jules

Electronic Theses and Dissertations

Succession planning is not a common practice among nonprofit organizations, despite support for its effectiveness in supporting leadership development and providing organizational stability during a planned or unplanned transition. Nonprofits have acknowledged that their leadership ranks are thin, and a leadership transition tends to bring challenges to the organizations when vacancies need to be filled. Barriers exist that prevent nonprofits from engaging in succession planning, but little research has examined the nature of these barriers. This study focused on nonprofit organizations across four different industry sectors to determine the extent of their succession planning efforts and the barriers that exist …


Relevance Of Personality In Perceptions Of Abusive Supervision: A Multilevel Analysis, Jaime Leigh Williams Jan 2021

Relevance Of Personality In Perceptions Of Abusive Supervision: A Multilevel Analysis, Jaime Leigh Williams

Electronic Theses and Dissertations

The purpose of this dissertation is to determine the relevance of personality of both the supervisor and subordinate in the perception of abusive supervision. A report published in 2014 found that 27% of U.S. workers – comprising over 65 million people – have claimed to suffer from some form of abusive behavior perpetrated by their leaders, such as repeated intimidation, humiliation, and verbal abuse (Workplace Bullying Institute; Zoeby International, 2014). However, researchers have not determined whether the differences in the perceptions of abusive supervision is driven by the cognitive biases of the individual subordinates or the trait driven behaviors of …


Perceptions And Challenges Of Female Workplace Mediators And How They Overcome Them, Gaedria B. Goodwin Jun 2020

Perceptions And Challenges Of Female Workplace Mediators And How They Overcome Them, Gaedria B. Goodwin

Electronic Theses and Dissertations

This holistic case study with embedded units was conducted to understand and describe the perceptions of female workplace mediators and if they encounter stereotypes, bias, and other challenges as mediators in the state of Texas. Ten female workplace mediators in Texas participated with in-depth, semistructured interviews and an open-ended survey response describing a unique experience they had while mediating workplace disputes. A cross-case synthesis analysis of the results was then conducted with journal notes, literature on gender inequality, mediation, alternative dispute resolution, and Goffman’s theory of stigma. The results of this qualitative research can provide additional alternative dispute resolution techniques …


"It's Personal": A Case Study Analysis Of The Strategic Management Of Resources In A Historically Black University Athletic Department., Brigitte M. Burpo May 2020

"It's Personal": A Case Study Analysis Of The Strategic Management Of Resources In A Historically Black University Athletic Department., Brigitte M. Burpo

Electronic Theses and Dissertations

This dissertation is a qualitative case study examination of the strategic management of critical resources in an HBCU athletic program. It begins with a historical overview of HBCUs and HBCU athletic departments focusing on the systemic and societal influences that contributed to the current state of HBCU athletic programs. This dissertation later discusses the influence of a lack of financial resources on HBCU athletic departments further depletes the ability to operate with a competitive advantage. Chapter One focuses on the historic background of HBCUs and their formation as well as the societal influences that depleted critical resources. Chapter Two covers …


The Making Of A Person: The Relationship Of Job Crafting And Leisure Crafting On Work Engagement, Occupational Role Salience, Job Performance And Psychological Well-Being., Joshua D. Anna May 2020

The Making Of A Person: The Relationship Of Job Crafting And Leisure Crafting On Work Engagement, Occupational Role Salience, Job Performance And Psychological Well-Being., Joshua D. Anna

Electronic Theses and Dissertations

This study looks at how an individuals’ ability to job craft relates to work engagement, job performance and their psychological well-being; and when job crafting opportunities are low, how leisure crafting can compensate to provide the individual similar personal outcomes. This study also examines when job-crafting opportunities are high, how these positive effects can spillover onto other aspects of an individuals’ life such as leisure. This study also examines the extent to which an individual views work as a mean of self-identification and how this relates to job crafting. A total of 303 respondents met the inclusion criteria and completed …


Meta-Engagement: An Examination Of Employee Engagement Antecedant Variable Interactions And The Impact On Engagement Outcomes., Joshua Branden Jordan Dec 2019

Meta-Engagement: An Examination Of Employee Engagement Antecedant Variable Interactions And The Impact On Engagement Outcomes., Joshua Branden Jordan

Electronic Theses and Dissertations

This dissertation is a meta-analysis of employee engagement, employee engagement antecedent variable relationships, and the impact on engagement outcomes. Specifically, this analysis excluded the use of the Utrecht Work Engagement Scale (UWES) as a measure for employee engagement. Using the model proposed by Shuck and Wollard (2011) to understand relationship magnitude, this study examined the relationship of employee engagement antecedents (work-family conflict and supportive organizational culture), antecedents in relation to employee engagement and intent to turnover, and the relationship between employee engagement and intent to turnover. The results suggest a significant effect size for the pairing work family conflict/intent to …


Organizational Conditions That Promote And Impede Research Engagement: The Principal’S Perspective, Renee Treat Dec 2019

Organizational Conditions That Promote And Impede Research Engagement: The Principal’S Perspective, Renee Treat

Electronic Theses and Dissertations

The researcher explored perceptions of the research-practice gap in education, the process through which central actors make decisions related to teacher retention and development, and the organizational conditions that promote and impede research-engagement in this qualitative study. The researcher limited the study to the role of the campus principal and used purposive sampling to select participants from 3 diverse districts in the state of Texas. Because there may be discrepancies between leaders’ perceptions and behaviors, the researcher conducted interview sessions with principals and principal supervisors and conducted observation sessions in principals’ natural work environments. The study results showed that good …


Sensemaking In The Process Of Inquiry: A Qualitative Case Study Of A Networked Improvement Community, Bethany Fillers Aug 2019

Sensemaking In The Process Of Inquiry: A Qualitative Case Study Of A Networked Improvement Community, Bethany Fillers

Electronic Theses and Dissertations

There are persistent and pervasive issues plaguing American education, and almost seventy years of educational reform efforts have failed to adequately improve educational outcomes for many of America’s children. Networked improvement communities (or NICs) are a type of social organization created to address such problems and are proposed as an effective and efficient way to organize improvement efforts. The purpose of this qualitative case study was to explore the sensemaking experience of a newly-formed networked improvement community as members engaged in inquiry around a chosen problem of practice. During network initiation, NIC members engage in experiences to collaboratively identify and …


Balancing Exploration, Exploitation, And Efficiency : A Framework Of Entrepreneurial Learning., Shaun Paul Digan May 2019

Balancing Exploration, Exploitation, And Efficiency : A Framework Of Entrepreneurial Learning., Shaun Paul Digan

Electronic Theses and Dissertations

Entrepreneurial learning (EL), defined as “learning in the entrepreneurial process through which individuals acquire new knowledge, either vicariously or from direct experience, which has the potential to change the range of entrepreneurial actions”, is a key construct in the pursuit and development of entrepreneurial opportunities. However, the field of entrepreneurship has yet to produce a theory of learning explaining under what conditions individuals engage in differing types of entrepreneurial learning. Further, the limited research within this line of inquiry is diverse and disconnected. In this research, I attempt to advance the literature on organizational and entrepreneurial learning through the examination …


Comparative Assessment Of The Flow State Scale And The Work-Related Flow Inventory: A Relative Weights Analysis, Samantha Gildemeister Jan 2019

Comparative Assessment Of The Flow State Scale And The Work-Related Flow Inventory: A Relative Weights Analysis, Samantha Gildemeister

Electronic Theses and Dissertations

Flow experiences, or optimal experiences of intense concentration and enjoyment, were originally measured using qualitative measures. More recently, quantitative measures such as the Flow State Scale (FSS) and the Work-Related Flow Inventory (WOLF) allowed for structural assessment of the construct, but the vague definition of flow led to variability in the foundation of the measurement. As such, this study aimed to investigate the extent of overlap between the FSS and the WOLF at the factor level in a sample of working adults. Specifically, we investigated the relation between the nine FSS factors and the three WOLF factors using confirmatory factor …


The Generation Z Handbook: A Grounded Theory Approach To Motivation In The Workplace, Justin Mahutga Jan 2019

The Generation Z Handbook: A Grounded Theory Approach To Motivation In The Workplace, Justin Mahutga

Electronic Theses and Dissertations

Organizations must develop human capital to remain competitive in today’s economic landscape (Crook, Todd, Combs, Woehr, & Ketchen, 2011; Noe, 2017). Motivation is one aspect of human capital development that organizational research has difficulty understanding (Kovach, 1980), and given the recent introduction of Generation Z into the workforce (Ferri-Reed, 2016), this thesis seeks to understand the process of organizational motivation for Generation Z from a communication perspective. By applying grounded theory methods to 13 interviews, I illustrate several exploratory relationships within an emergent framework to describe the process of motivation for Generation Z participants. Primarily, subjects demonstrate that through the …


An Examination Of The Linkages Between Climate, Engagement, And Wellbeing In Higher Education., Ebo Kobena Atomo Osam Aug 2018

An Examination Of The Linkages Between Climate, Engagement, And Wellbeing In Higher Education., Ebo Kobena Atomo Osam

Electronic Theses and Dissertations

Research coalescing around psychological climate, engagement, and wellbeing has been receiving considerable attention in management and HRD literature recently. However, research associated with these variables has generally been limited to for-profit businesses and organizations with little of note done using higher educational institutions. Thus, this cross sectional research study examined the extent to which psychological climate, engagement, and wellbeing are associated with each other in higher educational institutions. The study begins with an overview of how these variables have been identified as being connected with each other in research and practice, as well as discusses context specific factors in higher …


A Qualitative Approach To Examining The Rules Of A Community College And Industry Partnership., Cara Dimattina-Ryan May 2018

A Qualitative Approach To Examining The Rules Of A Community College And Industry Partnership., Cara Dimattina-Ryan

Electronic Theses and Dissertations

The purpose of this study was to qualitatively examine the governance structure of a successful community college and industry advisory board that collaborate to improve regional workforce development initiatives. The institutional analysis and development (IAD) framework was used as a lens to describe the partnership. The results determined that there were many informal rules that governed the relationship between the community college and industry partners, which led to successful implementation of decisions. The community college leaders created the informal rules with the purpose of encouraging involvement among industry stakeholders, sharing power among all the participants, and facilitating communication. The findings …


Understanding City Parks As New Common Pool Resources: A Case Study Of The Dakota Nature Park, Keahna Margeson Jan 2018

Understanding City Parks As New Common Pool Resources: A Case Study Of The Dakota Nature Park, Keahna Margeson

Electronic Theses and Dissertations

This thesis examines public parks as New Common Pool Resources through a case study of the Dakota Nature Park in Brookings, South Dakota. I identify the formalization and bureaucratization processes experienced by the governing body of the park. These processes occurred as a capped landfill was repurposed and collaboratively managed to serve the community by providing native, natural space and affordable recreational opportunities. The governing structure is assessed using Elinor Ostrom’s (1990) Eight Principles of Common Pool Resource Management, Weber’s (1964) ideas of status and authority and Berger and Luckman's (1966) phenomenological theory. I use three major research strategies: (1) …


Merging Cultures: Organizational Behavior, Leadership, And Differentiation In A Health System Merger, Colin G. Chesley Aug 2017

Merging Cultures: Organizational Behavior, Leadership, And Differentiation In A Health System Merger, Colin G. Chesley

Electronic Theses and Dissertations

Health system mergers and acquisitions (M&As) have increased exponentially in recent years as a result of the Affordable Care Act (Brown, Werling, Walker, Burgdorfer & Shields, 2012). M&As are consummated as a way to control for interdependencies within the market, control costs and leverage debt, and negotiate better rates among health insurers (Bolman & Deal, 2013; Cooper & Finkelstein, 2010; Mirc, 2013). Regardless of the impetus for a merger, the largest predictor of the success or failure of a M&A lies within the organizational culture (Brown, et al., 2012; Cooper & Finkelstein, 2010; Kastor, 2010; Ovseiko, Melham, Fowler & Buchan, …


Gender Matters: Perceptions Of Corporate Leadership, Kylie A. Braegelmann Jan 2017

Gender Matters: Perceptions Of Corporate Leadership, Kylie A. Braegelmann

Electronic Theses and Dissertations

Women remain conspicuously underrepresented at the highest levels of corporate management; thus, it seems, gender matters. Gender bias in financial markets would imply an inefficient market, which necessarily constrains economic performance and social welfare more generally. To measure gender bias, I examine the cumulative abnormal returns around CEO announcements from 1992 through 2016 using a modified event study methodology. Existing event studies in this field are inconclusive as to whether or not such a bias exists. Therefore, this research contributes to the literature by extending the data, using a larger event window, and studying bias over time and firm size. …


Measuring Organizational Climate At The Abilene-Taylor County Public Health District, Sarah Floyd Dec 2016

Measuring Organizational Climate At The Abilene-Taylor County Public Health District, Sarah Floyd

Electronic Theses and Dissertations

The aim of this study was to answer the question, according to the Competing Values Framework, what is the organizational climate of the Abilene-Taylor County Public Health District (ATCPHD)? Organizational climate for this study refers to the collective perceptions of employees on their interactions with their peers, management, and the organization. This study surveyed the 64 employees at the ATCPHD with the Organizational Climate Measure (OCM). Forty employees participated in the study. The study determined that the climate of the ATCPHD, according to Competing Values Framework (CVF), was the Human Relations organizational climate with a secondary climate of Relational Goals. …


Modern Megachurch Organization In The United States (2005-2013) : An Exploratory Organizational Study Of The American Megachurch Phenomenon., Robert Lee Shelby Jr. Aug 2016

Modern Megachurch Organization In The United States (2005-2013) : An Exploratory Organizational Study Of The American Megachurch Phenomenon., Robert Lee Shelby Jr.

Electronic Theses and Dissertations

This dissertation study explores the applicability of two for-profit organizational theories on a non-profit sector. Theoretical concepts from organizational ecology (OE) and new institutional sociology (NIS) provide the framework for exploring modern megachurches as an organizational phenomenon in the United States between 2005 and 2013. Modern megachurches are modern in the sense they really began to be an organizational population starting in the 1970s and 1980s. These churches are distinctively from the Protestant Christian tradition having 2,000 or more attendees (Thumma & Travis, 2007; Hartford Institute for Religion Research, n.d.). Three empirical chapters test several hypotheses germane to these aforementioned …


A Case Study Exploring Organizational Development And Performance Management In The Operational Infrastructure Of A Professional Working Organization, Using Academic Constructs, Wm. Casey Crear Jun 2015

A Case Study Exploring Organizational Development And Performance Management In The Operational Infrastructure Of A Professional Working Organization, Using Academic Constructs, Wm. Casey Crear

Electronic Theses and Dissertations

Curriculum, as a concept, has been historically associated with traditional schooling, but the reality is that its application extends to many arenas beyond academia. Through the case study lens, this dissertation utilized the ideologies of curricular theorists John Dewey, John Franklin Bobbitt, and Ralph Tyler to explore how intended, enacted, and assessed curricula phases can integrate into a professional working organization’s comprehensive functionality and materialize into the planning and implementation of its operational infrastructure. Following content analysis of a selected institution’s operational system, using closed codes, a descriptive comprehensive curriculum was designed to address the research purpose of understanding …


An Investigation Into The Relationship Between Conscientiousness, Self-Awareness, And Occupational Stress Outcomes In Culinary Chefs, Tanja M. Hinterstoisser Aug 2011

An Investigation Into The Relationship Between Conscientiousness, Self-Awareness, And Occupational Stress Outcomes In Culinary Chefs, Tanja M. Hinterstoisser

Electronic Theses and Dissertations

The purpose of this study was to investigate whether, and to what extent, Conscientiousness, as part of the personality construct, and Self-Awareness, as part of the emotional intelligence construct, influence the occupational stress outcomes of absenteeism and burnout in culinary chefs. The research method and design selected for this study was a quantitative correlation and regression. The researcher selected the Self-Awareness factors from the ECI - 2.0, and the Conscientiousness factors from the NEO-FFI to measure the individual and interactive effect on absenteeism and burnout. The experience of burnout itself was measured the Maslach Burnout Inventory - GS, and absenteeism …


Extending The Human Capital Theory Of Career Success: An Empirical Test In The Ecuadorian Context, Mario Joseph Hayek Jan 2011

Extending The Human Capital Theory Of Career Success: An Empirical Test In The Ecuadorian Context, Mario Joseph Hayek

Electronic Theses and Dissertations

Human capital theory has traditionally been used as the primary explanation for objective career success. However, inconsistent results of the human capital-performance evaluation-objective career success relationships, as proposed in human capital theory, motivated this dissertation to further develop the theory by including economic, managerial, and institutional facets. These facets include not only an economic rational perspective, but also a managerial component that considers organizational policies and practices, as well as an institutional component that considers how environmental pressures influence objective career success. Also, boundary conditions for the proposed model are hypothesized explaining how the relationships between the constructs differ for …


Organizational Conflict Within The Department Of Homeland Security, M. Katherine Manderson Jan 2008

Organizational Conflict Within The Department Of Homeland Security, M. Katherine Manderson

Electronic Theses and Dissertations

This thesis seeks to explain why the Department of Homeland Security had difficulty fulfilling its roles when it was formed, specifically its role as grant administrator. Role theory surmises that conflict arises from unclear expectations, conflicting expectations, and too many roles. This study utilized various public testimonies, legislation, and other government documents to examine how the missions of the twenty-two agencies that were merged together to make up DHS changed. Even though DHS has changed continually over the five years since its existence most employees seem to be clear on the mission of the organization in which they work. However, …