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Articles 91 - 120 of 544
Full-Text Articles in Organizational Behavior and Theory
Impact Of 9/11 Attacks And Federal Funding On The National Guard’S Organizational And Operational Focus, Michael Christopher Mcmahon
Impact Of 9/11 Attacks And Federal Funding On The National Guard’S Organizational And Operational Focus, Michael Christopher Mcmahon
Walden Dissertations and Doctoral Studies
There is a problem in the United States national security enterprise related to the National Guard’s organizational responsibilities to state and federal governments, and it was unknown whether this hybrid structure caused capabilities to diverge between pre-9/11 and post-9/11 national security priorities. This quantitative study’s purpose was to investigate the use of Congressional funding to determine how and to what degree the National Guard’s capabilities diverged from the United States national security priorities from pre-9/11 to post-9/11 periods. Organizational change and stream analysis conceptual frameworks identified organizational challenges in overcoming inertia and resistance to change. The statistical analysis included public …
Hiring, Onboarding, And Assignments In Effective Academic Advisor Staffing, Binh Ngo
Hiring, Onboarding, And Assignments In Effective Academic Advisor Staffing, Binh Ngo
Walden Dissertations and Doctoral Studies
The higher education market has intensified, especially with online programs, which are becoming mainstream at a steady pace. Institutions are using academic advisors to support online students because advisors are uniquely positioned to achieve student-centric learning objectives, contributing to institutions’ sustainable competitive advantages. The essential role of an academic advisor is still not recognized as a career track, making effective talent management in an advising department challenging. A phenomenological study was conducted to obtain the experiences and perceptions of 13 seasoned academic advisors using semistructured interviews. The interview questions focus on the phenomenon of hiring, onboarding, and assigning advisors; therefore, …
Cross-Cultural Strategies For Leaders To Improve Organizational Performance, Dianna Olsen
Cross-Cultural Strategies For Leaders To Improve Organizational Performance, Dianna Olsen
Walden Dissertations and Doctoral Studies
AbstractSome nonprofit leaders lack strategies to develop cross-cultural competency for improving organizations’ performance. Cross-cultural competencies are needed to manage culturally diverse work teams effectively. Grounded in cultural competency theory, the purpose of this qualitative multiple-case study was to explore the strategies nonprofit leaders use to develop cross-cultural competency for improving organizations’ performance. The participants were seven nonprofit leaders who successfully led teams cross-culturally in Mexico and the United States. Data were collected from semistructured interviews, direct observations, and organizational records. Thematic analysis was used to analyze the data. Five themes were identified: collective alliance strategy, co-decision-making strategy, cooperative goal focus …
Employee Engagement Strategies Call Center Managers Use To Increase Productivity And Profitability, Deirdre N. Skinner
Employee Engagement Strategies Call Center Managers Use To Increase Productivity And Profitability, Deirdre N. Skinner
Walden Dissertations and Doctoral Studies
AbstractDecreased employee productivity can result in reduced organizational profitability. Call center leaders are concerned with decreased productivity as it cost call center leaders millions of dollars each year in profit loss. Grounded in leader-member exchange theory, the purpose of this basic qualitative study was to learn the employee engagement strategies nine call center managers in five different industries used to improve productivity in call centers. Data were collected using semi-structured interviews and review of company documents that included process improvement guides and publicly posted annual reports. The three themes that emerged from the thematic analysis were developing relationships, effective communication, …
Factors Of Employee Retention Within Youth-Serving Nonprofits In The Mid-Atlantic Region Of The United States, Meleny Thomas
Factors Of Employee Retention Within Youth-Serving Nonprofits In The Mid-Atlantic Region Of The United States, Meleny Thomas
Walden Dissertations and Doctoral Studies
Factors of employee retention have been widely researched and examined. However, research on factors of retention in relation to youth-serving NPOs was limited. Turnover was an issue that many organizations face, but the impacts and implications of turnover for youth-serving nonprofits may be greater. Using Herzberg’s two-factor theory of motivation, this study identified the factors that local and national NPO employees in the Mid-Atlantic region of the eastern United States provided as to why they remained at or left NPOs. The aim of this study was to identify the motivator and/or hygiene factors that employees or former employees of NPOs …
The Effects Of Authentic Leadership On Individual Occupational Well-Being, Tedd Allen Wheeler
The Effects Of Authentic Leadership On Individual Occupational Well-Being, Tedd Allen Wheeler
Walden Dissertations and Doctoral Studies
Leaders play a critical role in an organization, and their presence and behavior significantly affect nonmanagement employee work performance, behavior, and well-being. Authentic leadership has a positive effect on an organization. The problem was nonmanagement employees spend so much time at work and desire meaningful experiences and relationships during the workday to counter feelings of uncertainty and a lack of job satisfaction. The purpose of this transcendental phenomenological study was to identify and report the lived experiences of nonmanagerial employees of the architect, engineer, and construction (AEC) industry located in the Northeastern United States about work-related well-being defined as people’s …
Strategies For Implementing Critical Success Factors For Improving Information Technology Information Systems’ Performance In Financial Organizations, Sherri L. Williams
Strategies For Implementing Critical Success Factors For Improving Information Technology Information Systems’ Performance In Financial Organizations, Sherri L. Williams
Walden Dissertations and Doctoral Studies
Information technology infrastructure library (ITIL) business leaders lack strategies for implementing critical success factors (CSFs) to promote organizational effectiveness and project success. As a result, ITIL leaders may experience less project success if CSF strategies are not effectively implemented. Grounded in the balanced scorecard (BSC) theory, this qualitative multiple case study aimed to explore strategies ITIL business leaders use to implement CSFs successfully to improve organizational efficiency for project success. The participants comprised five ITIL business leaders in the financial industry located in the southwestern region of the United States who successfully implemented strategies to implement CSFs to improve organizational …
Effective Strategies To Reduce Voluntary Employee Turnover Intentions In The Retail Sector, Connie Latoyia Owens
Effective Strategies To Reduce Voluntary Employee Turnover Intentions In The Retail Sector, Connie Latoyia Owens
Walden Dissertations and Doctoral Studies
Voluntary employee turnover is a complex business problem that hurts organizations’ productivity and profits. High employee turnover rates require retail business leaders to implement strategies to help prevent employees from leaving their jobs. Grounded in transformational leadership theory, the purpose of this qualitative multiple-case study was to explore leadership strategies retail store managers use to reduce voluntary employee turnover. The participants included six retail managers from two mid-to-large retail food organizations in Chicago who successfully reduced voluntary employee turnover. Semistructured interviews and public company information were used for data collection. Data were analyzed using Yin’s five-step method. Four themes were …
Exploring Leadership Strategies To Enhance Worker Performance, Charles J. Oloo Kodi
Exploring Leadership Strategies To Enhance Worker Performance, Charles J. Oloo Kodi
Walden Dissertations and Doctoral Studies
AbstractMultiple leadership strategies have been used by some organizations in the US to improve worker performance. A literature gap still exists regarding how transformational leadership style may enhance worker performance in Connecticut state manufacturing industries. The purpose of this qualitative study was to explore the perceptions of organizational leaders about how best to improve the knowledge and the effectiveness of transformational leadership styles. Transformational theory and contingency theories were chosen to serve as the theoretical foundation for the conceptual framework of this study. The research question examined the perceptions of employees of a manufacturing organization located in Connecticut about how …
Design Thinking For Innovation Within Manufacturing Smes: A Multiple Case Study, Jarno Manzke
Design Thinking For Innovation Within Manufacturing Smes: A Multiple Case Study, Jarno Manzke
Walden Dissertations and Doctoral Studies
Manufacturing small and medium enterprise (SME) leaders have sparse information on using design thinking to support their firm’s business sustainability and competitive advantage. The purpose of this qualitative multiple case study was to describe design thinking experts’ views on how manufacturing SME leaders may successfully drive design thinking within their firm as an innovation strategy to support business sustainability and competitive advantage. A multiple case study design was used to collect data from a purposeful sample of seven design thinking experts. Semistructured interviews, archival data, and reflective field notes drove credibility of the findings through data triangulation. This study was …
Case Study: Strengths Weaknesses Opportunities And Threats Analysis For My Brother’S Keeper Organization, Tyriek Bobby Washington
Case Study: Strengths Weaknesses Opportunities And Threats Analysis For My Brother’S Keeper Organization, Tyriek Bobby Washington
Walden Dissertations and Doctoral Studies
In this case study, strategies to increase the impact of mentorship programs and academic success of African American high school students were examined through the use of a strengths, weaknesses, opportunities, and threats (SWOT) analysis. The purpose of this case study was to gather empirical data to identify opportunities for First Generation College Bound, Inc., an affiliate of the My Brother’s Keeper (MBK) initiative to strategically improve and expand their program. The research question focused on identifying the programs’ current administrative practices as well as areas to better engage and support mentees. Using the conceptual framework of Hersey and Blanchard’s …
Leadership Strategies That Reduce Voluntary Turnover Among Millennials, Yesenia Andrade
Leadership Strategies That Reduce Voluntary Turnover Among Millennials, Yesenia Andrade
Walden Dissertations and Doctoral Studies
Decreased performance from high employee turnover can result in lower organizational profitability. Business leaders of sales organizations who lack leadership strategies to reduce voluntary turnover experience high turnover rates among millennials and observe significantly lower organizational productivity and profitability. Grounded in transformational leadership theory, the purpose of this qualitative multiple case study was to explore what strategies some business leaders in sales organizations used to reduce voluntary turnover among millennial employees. The participants comprised five leaders in sales organizations from Southern California who experienced a reduction in voluntary turnover among their millennial employees. Data were collected from semistructured interviews and …
Culinary Employees’ Lived Experiences Of Abusive Leadership And Perspectives Of Its Impact On Individual And Organizational Performance, Louise Elizabeth Black
Culinary Employees’ Lived Experiences Of Abusive Leadership And Perspectives Of Its Impact On Individual And Organizational Performance, Louise Elizabeth Black
Walden Dissertations and Doctoral Studies
More than half of U.S. employees will have an abusive manager at some point in their careers. Although the adverse impacts of an abusive leader on organizations have been well established, much less is known about the phenomenon in the culinary industry specifically and how experiences of abusive leadership affect employees in the sector. The purpose of this qualitative interpretative phenomenological study was to understand the lived experiences of culinary employees who are affected by abusive leadership relationships and the impact of such leadership on individual and organizational performance. The conceptual framework used in this study included those pertaining to …
Influence Of Knowledge Sharing Behaviors On Global Virtual Team Performance, Robert Nolen Goodson, Jr
Influence Of Knowledge Sharing Behaviors On Global Virtual Team Performance, Robert Nolen Goodson, Jr
Walden Dissertations and Doctoral Studies
Global virtual teams (GVT) are increasingly important in organizations. Barriers to knowledge sharing behavior (KSB) could negatively impact GVT performance. The purpose of this quantitative study was to discover the extent of predictive power of KSB on GVT performance and how Leader-member exchange (LMX) moderates this relationship. Research questions investigated the extent that KSB influences GVT performance and the extent that LMX moderates the relationship between KSB and GVT performance. LMX theory focuses on individual relationships between superiors and subordinates and ways each relationship impacts team dynamics and performance provided theoretical foundation for this study. Online survey measured the influence …
Millennial Leadership In The Retail Industry, Phyllis Atwood
Millennial Leadership In The Retail Industry, Phyllis Atwood
Walden Dissertations and Doctoral Studies
The retail industry contributes to the United States economy, and high turnover rates reduce the profitability of businesses, which affects their sustainability. The general problem is millennials employed in retail are not finding adequate leadership support and alignment with their career expectations or social beliefs. This qualitative single case study involved an embedded group of millennials employed as retail managers with at least three years of supervisory experience. The purpose of this study was to explore experiences and expectations involving effective leadership. The study involved using the generational theory, cognitive model of behavior, and servant leadership theory to address how …
Ethical Leadership Effects On Medical Laboratory Personnel Accountability Behaviors, Claude-Marthe Daverdine Cherizard
Ethical Leadership Effects On Medical Laboratory Personnel Accountability Behaviors, Claude-Marthe Daverdine Cherizard
Walden Dissertations and Doctoral Studies
Ethical scandals have continued to generate disturbances in the corporate world and have encouraged ethics studies in organizations. Research has shown there is a relationship between ethical leadership and employee accountability in a variety of organizational settings, including healthcare. However, in medical laboratories that relationship has not been explored. A quantitative study was conducted to examine if medical laboratory employee perceptions of manager ethical leadership was associated with their own accountability behavior. A total of 69 participants responded online to three instruments to measure the study variables: ethical leadership was assessed by the Ethical Leadership at Work Questionnaire, employee accountability …
Strategies To Reduce Nonconformance Of Parts In Aerospace Manufacturing, John Louis Lloyd Jr
Strategies To Reduce Nonconformance Of Parts In Aerospace Manufacturing, John Louis Lloyd Jr
Walden Dissertations and Doctoral Studies
The cost of nonconformance of parts can impact the aerospace industry globally, resulting in revenue loss and consumer confidence degradation. Grounded in the eight disciplines of problem solving, the purpose of this multiple case study was to explore strategies aerospace manufacturing quality managers in the United States used to implement successful change initiatives to address the nonconformance of parts. Data were collected through semistructured interviews with four aerospace quality executives and supporting company documents. Data were analyzed using methodological triangulation, coding, and thematic analysis. Four themes emerged: (a) identify and implement a specific problem-solving strategy, (b) identify and mitigate employee …
Organizational Commitment As A Mediator Between Organizational Climate And Employee Silence, Jennifer Sherer
Organizational Commitment As A Mediator Between Organizational Climate And Employee Silence, Jennifer Sherer
Walden Dissertations and Doctoral Studies
Unethical organizational behavior negatively impacts organizations, and despite the benefits of whistleblowing, some employees are hesitant to report employee misconduct. The specific research problem examined factors that influence employee silence when confronted with employee misconduct. Prior researchers have explored how organizational climate and organizational commitment can contribute to or inhibit the decision to report misconduct. What remained unclear is how these factors may interact on their influence on employee silence. The purpose of this study was to examine whether organizational commitment mediated the relationship between organizational climate and employee silence. The theoretical foundations for this study were the social information …
Strategies To Create And Sustain Work-Life Balance In The Hospitality Industry, Elizabeth Balbickram
Strategies To Create And Sustain Work-Life Balance In The Hospitality Industry, Elizabeth Balbickram
Walden Dissertations and Doctoral Studies
Employee turnover results in adverse business outcomes. Hospitality industry leaders who do not encourage an organizational culture supportive of work-life balance risk reduced profitability resulting from employee turnover. Grounded in path-goal theory, the purpose of this qualitative single case study was to explore strategies hospitality industry leaders use to create and sustain organizational cultures supportive of employee work-life balance. The participants were eight upper-level leaders of one lodging chain in Orlando, Florida, who successfully implemented strategies to create and sustain work-life balance for their employees. Data were collected from semistructured interviews and a review of organization personnel handbooks and training …
Strategies To Retain Seasoned Federal Acquisition Employees, Patricia Dianne Wells
Strategies To Retain Seasoned Federal Acquisition Employees, Patricia Dianne Wells
Walden Dissertations and Doctoral Studies
Failure to retain seasoned acquisition employees negatively impacts an organization’s performance and outcomes. Managers need retention strategies to retain seasoned employees, as failure to retain seasoned employees results in capability gaps, decreased productivity, and increased expenses associated with recruiting and training new hires and transfers. Grounded in the social exchange theory, the purpose of this qualitative single case study was to explore strategies midlevel managers use to retain seasoned acquisition employees. The primary participants consisted of six midlevel federal acquisition managers of a federal agency who used strategies to retain seasoned acquisition employees. The secondary participants were five employees from …
Perspectives On Gender Stereotypes And Glass Ceiling Beliefs Of Male And Female Corporate Professionals, Shellie Cecelia Jones
Perspectives On Gender Stereotypes And Glass Ceiling Beliefs Of Male And Female Corporate Professionals, Shellie Cecelia Jones
Walden Dissertations and Doctoral Studies
In the United States, as of 2021, women comprise almost half of the entire workforce (46.8%), yet only represent 24% of top earning officers and 6% of CEO positions. A phenomenon known as the glass ceiling is recognized as an unofficial barrier to advancement within a profession or a company that specifically affects minority populations, including women in business. The purpose of this study is to examine the relationship between the glass ceiling barriers to career advancement for professional women and gender stereotypes. The framework used for this study was based on the role congruity theory that proposes prejudice towards …
Enabling Sustainable Organizational Change: A Case Of Cognitive Diversity In The Automotive Industry, Tonja Blom, Yvonne Du Plessis, Hamid H. Kazeroony
Enabling Sustainable Organizational Change: A Case Of Cognitive Diversity In The Automotive Industry, Tonja Blom, Yvonne Du Plessis, Hamid H. Kazeroony
International Journal of Applied Management and Technology
In diverse societies such as South Africa, organizations continue to face inclusion challenges when implementing change. This study proposes a different method and new dimension of diversity management within the cognitive diversity construct, namely human niche theory, to tackle the diversity dilemma of exclusivity. The research question asked whether human niche theory, as a defined concept within cognitive diversity, could be utilized by managers to enable inclusion and promote sustainable organizational change implementation. Conceptually, this paper relates human niche theory to seven themes in the change process, namely, communication, training, motivation, resources, control, monitoring, and feedback. An exploratory single case …
Understanding Successful Strategies Human Service First-Level Managers Utilize When Addressing Workplace Incivility, Mary Elizabeth Barlow
Understanding Successful Strategies Human Service First-Level Managers Utilize When Addressing Workplace Incivility, Mary Elizabeth Barlow
Walden Dissertations and Doctoral Studies
The social problem of workplace incivility is a well-researched issue that impacts employees, work groups, and organizations across the nation. The purpose of this study was to understand how first-level human service managers describe employee turnover in relation to workplace incivility and what first-level human service managers view as successful strategies they have used to address workplace incivility. The theoretical framework utilized for this study was incivility spiral theory, as described by Andersson and Pearson. The purpose of this generic qualitative study was to gain an understanding of successful strategies that first-level human service managers utilize when addressing workplace incivility …
Empowerment, Personality, And Leader-Member Exchange Quality In Physicians, Tony S. Reed
Empowerment, Personality, And Leader-Member Exchange Quality In Physicians, Tony S. Reed
Walden Dissertations and Doctoral Studies
Nearly 100,000 people suffer injury or death each year due to errors in the United States healthcare system. Researchers have identified that empowerment by physicians can address this significant social issue. Despite this knowledge, qualifications to empowering behaviors in physicians have not been identified. A quantitative nonexperimental correlation approach was used to determine the role that personality type and high-quality leader-member exchange may play in the physician’s ability to create empowerment at academic medical centers in the United States. The theoretical framework of empowering leadership, Jung’s psychological types, and leader-member exchange quality informed the research design and contributed to the …
The Effect Of Victim’S Responses To Coercive Sexual Harassment On Bystander Intentions And Moral Perceptions, Inna M. Learn
The Effect Of Victim’S Responses To Coercive Sexual Harassment On Bystander Intentions And Moral Perceptions, Inna M. Learn
Walden Dissertations and Doctoral Studies
Female graduate students are targets of coercive sexual harassment (SH) three times more than female undergraduates; 67.8% of their harassers were university faculty. While SH victims expected peer support, peers often socially rejected female victims of coercive SH. Gray and Wegner’s theory of dyadic morality and Bowes-Sperry and O’Leary-Kelly’s bystander response model guided this quantitative study to examine the effect of victim response on helping intentions by peers. After reading the same vignette that described coercive SH, 207 student participants read one of four randomly assigned victim’s responses: victim did nothing, directly confronted the professor during the incident, sought peer …
Exploring Systemic Collaboration Across Organizational Strata Within Public Schools’ Improvement Systems, Lori L. Foltz-Rea
Exploring Systemic Collaboration Across Organizational Strata Within Public Schools’ Improvement Systems, Lori L. Foltz-Rea
Walden Dissertations and Doctoral Studies
Despite government policies and reform efforts, the adoption of improvement systems that include collaborative practices has failed to increase student achievement as measured on Ohio’s state report cards for public school districts that have implemented the Ohio Improvement Process. Systemic, collaborative practices hold promise, but a gap existed in understanding how members engaged in collaborative practices across the organization. The study's purpose was to qualitatively explore principals’, teachers’, and district-level administrative members’ behaviors, perceptions, and practices across one Ohio school district’s three organizational strata associated with teaching and learning to discover how collaborative practices influence continuous improvement. Gronn’s leadership distribution …
Lived Experience Of Geographically Dispersed Employees In The Absence Of Shared-Air Organizational Interactions, Tommie Ann Saragas
Lived Experience Of Geographically Dispersed Employees In The Absence Of Shared-Air Organizational Interactions, Tommie Ann Saragas
Walden Dissertations and Doctoral Studies
Prior to the COVID-19 pandemic, the number of employees choosing an off-site employment option increased annually. During COVID-19-related work-life modifications, many organizations worldwide were required to transition to a geographically dispersed, off-site workforce. While some individuals may enjoy the flexibility, convenience, and work-life balance of a geographically dispersed position, there is a need for organizations and employees to explore how workers perceive social support, experience feeling valued by and connected with leaders and team members and are impacted by technology and virtual interactions for those who work wholly off-site or at such a distance that face-to-face organizational interactions are not …
Leadership Styles Of Millennials And Organizational Effectiveness In Business Consulting Organizations In Lebanon, Hiba Hamade
Leadership Styles Of Millennials And Organizational Effectiveness In Business Consulting Organizations In Lebanon, Hiba Hamade
Walden Dissertations and Doctoral Studies
AbstractThe engagement of millennials in organizations today is growing fast, and they are expected to be major change makers in organizations by 2025. The purpose of this quantitative study was to explore how leadership styles of millennials and gender influence organizational outcomes in terms of extra effort, effectiveness, and satisfaction in business consulting organizations in Lebanon. The theoretical framework was based on the full range leadership model developed by Bass and Avolio. This model focuses on three different leadership styles: transformational, transactional, and laissez-faire. Organizational outcomes is a composite of three subscales including extra effort, satisfaction, and effectiveness. This quantitative …
Alterations In Crime And The Ferguson Effect: An Analysis Of Crime Trends In The St. Louis, Mo Metropolitan Area, Robin Christine Lohman
Alterations In Crime And The Ferguson Effect: An Analysis Of Crime Trends In The St. Louis, Mo Metropolitan Area, Robin Christine Lohman
Walden Dissertations and Doctoral Studies
The Ferguson Effect, which has resulted in de-policing or disengaging from proactive community policing in response to increased violence against police since 2014 and fear of civil liability, has led to increases in crime and attacks on law enforcement officers. Previous research focused on exploring law enforcement officers’ perceptions of media and public scrutiny, crime rates, self-legitimacy, and willingness to engage in community relations. No studies identified have attempted to predict the source of the Ferguson Effect and its effect on crime. Moreover, no studies have conducted a time-series analysis of crime and de-policing focusing solely on the St. Louis, …
Using Design Thinking For Organizational Development And Addressing Change, Keith Tadao Matsumoto
Using Design Thinking For Organizational Development And Addressing Change, Keith Tadao Matsumoto
Walden Dissertations and Doctoral Studies
Organizations that lack competitiveness may not survive changes in market conditions due to the inability to understand customer needs and problems. Small business leaders who do not address customer needs, identify market changes, and market demands may not maintain competitiveness. Grounded in the design thinking framework, the purpose of this qualitative single case study was to explore organizational development processes used by small business leaders to address evolving market conditions and maintain competitiveness. The participants included five executive management team members from one organization in Hawaii who used effective organizational development processes to manage evolving market conditions and maintain competitiveness. …