Organizational Behavior and Theory Commons^™

The Relationship Between Organizational Culture And Hospital Performance In The Veterans Health Administration, Darline Jasmin Nabbie

Walden Dissertations and Doctoral Studies

High quality care consists of a culture that involves staff who are engaged and keepthemselves accountable when providing care. In 2014, employees described their organizational culture at the Veteran Affairs (VA) as entrenched and intimidating. An audit also revealed that in 2014, patients were receiving substandard care. The present study was an analysis of the relationship between organizational culture and hospital performance in the Veterans Health Administration (VHA). This study provided key stakeholders such as the VA administration an understanding of work climate as an indicator of organizational culture and how it affected hospital performance with the VHA. The VHA …

Perceptions Of Nurse's Personal Smartphone Use At Work, Esperanza Criscuolo

Walden Dissertations and Doctoral Studies

Distracted nurses who use their personal smartphone at work has resulted in the diversion of attention from patient care. The specific problem is the personal smartphone use by nurses in the hospital settings has resulted in distracted patient care, leading to wrongful release of patient’s information, medical errors, injury or preventable patient death. The purpose of this qualitative study was to describe the perceptions of nurses regarding distracted patient care in their clinical workplace due to personal smartphone use by nurses. The study was grounded in the distraction-conflict theory conceptual framework. The key research question examined the perceptions of nurses …

Understanding Successful Strategies Human Service First-Level Managers Utilize When Addressing Workplace Incivility, Mary Elizabeth Barlow

Walden Dissertations and Doctoral Studies

The social problem of workplace incivility is a well-researched issue that impacts employees, work groups, and organizations across the nation. The purpose of this study was to understand how first-level human service managers describe employee turnover in relation to workplace incivility and what first-level human service managers view as successful strategies they have used to address workplace incivility. The theoretical framework utilized for this study was incivility spiral theory, as described by Andersson and Pearson. The purpose of this generic qualitative study was to gain an understanding of successful strategies that first-level human service managers utilize when addressing workplace incivility …

Haitian Informal Entrepreneurs' Ability And Motivation To Formalize Their Microbusinesses, Samanthessa Ramona Jacob

Walden Dissertations and Doctoral Studies

Microbusiness owners or informal entrepreneurs in developing countries make up 40 to 60% of the informal economy. With a steady increase in unemployment in rural areas of developing countries, individuals live under poverty levels and start microbusinesses as a mean to survive. The purpose of this qualitative study was to explore the factors that contribute to Haitian informal entrepreneurs' ability and motivation to transition into the formal sector. A narrative inquiry approach was used for this study to bring in-depth meaning to the experiences of informal entrepreneurs in Haiti. For this study, 18 individual interviews of Haitian or Haitian descendant …

Relationship Between Emotional Intelligence, Sales, Social Responsibility, Interpersonal Relationship, And Empathy, Lykesha D. Shelton

Walden Dissertations and Doctoral Studies

AbstractResearch over the past 25 years has shown a relationship between emotional intelligence, job performance, and sales. However, limited research exists relating to job-specific studies from a nonmanagerial perspective and focused on emotional intelligence and sales during the customer’s buying and selling interaction. The focus and purpose of this quantitative cross-sectional study was to determine if there was a statistically significant relationship between emotional intelligence and mortgage loan originators sales performance. The conceptual framework for this study incorporated Bar-On’s social emotional intelligence model. The sample consisted of 18 mortgage loan originators who worked with the retail banking sector throughout the …

The Impact Of Assertiveness And Religiosity On The Expression Of Dissent Among U.S. Immigrant Nigerian Workers, Peter Osiabia Azorji

Walden Dissertations and Doctoral Studies

AbstractScholars have studied dissent in general, but few have focused on the impact of cultural contexts and characteristics on dissent. Literature on the influence of cultural factors on expression of disagreement in organizations, by immigrant Nigerian workers in the US has not received adequate attention. There is therefore a compelling need to bridge this gap. This quantitative nonexperimental correlation study examined the impact of assertiveness and religiosity (variables that may be influenced by culture), on expression of minority dissent among Nigerian immigrant workers in the United States. The inquiry was based on two theoretical models: Bourhis et al.’s interactive acculturation …

Leadership Styles For Creating Shared Value In Small And Medium-Sized Enterprises, Joshua Oisedebame Ilevbare

Walden Dissertations and Doctoral Studies

Lack of alignment between leadership style and strategy contributes to the failure of many small and medium-sized enterprise (SME) leaders to realize their potential for creating shared value (CSV). Aligning leadership styles with CSV strategies improves the ability of Nigerian SME leaders to create economic and social value for all stakeholders of their enterprise. Using four contingency theories of leadership as a conceptual framework, the purpose of this multiple case study was to explore strategies SME leaders use for aligning leadership style and business strategy for CSV. The participants comprised 11 owners or senior managers from four SMEs in the …

Executive Coaches’ Perspectives On Leadership Role Identity Construction In Aspiring Female Leaders, Candice St. Pierre

Walden Dissertations and Doctoral Studies

Current efforts to develop and promote women to senior-level positions in organizations remain insufficient. Many leadership development programs are not designed to help women develop a sense of leader identity and self-efficacy. Executive coaching is a process to develop leaders that is customizable for individuals to address their specific needs and goals. A phenomenological study was conducted to gain insight into the lived experiences of executive coaches to discern their strategies and practices for working with women who aspire to attain senior leadership roles. Ten executive coaches working with aspiring women leaders as part of a Network of Executive Women …

Predictor Of Turnover Intention Of Register Nurses: Job Satisfaction Or Work Engagement?, Yolanda Edwards-Dandridge, Brandon D. Simmons, Douglas G. Campbell

International Journal of Applied Management and Technology

Both employee job satisfaction (JS) and employee work engagement (WE) have been examined as possible predictors of employees’ intention to voluntarily leave a specific job or company, known as turnover intention (TI). While the body of knowledge has grown concerning the nature of TI, there remains the unsettled question of which of the two concepts most accurately predicates TI. The high turnover rate of registered nurses (RNs) in hospitals in the U.S. presented an opportunity to examine if JS and WE predict, and to what degree, among RNs. For this quantitative correlational research probability sampling was used to identify 155 …

Leadership In Virtual Organizations: Influence On Workplace Engagement, Thomas Kohntopp, Thomas Kohntopp, Jack Mccann

Walden Faculty and Staff Publications

This chapter will present the concept of a virtual organization and the role, responsibilities, and practices for leaders in these organizations. Corporations operate globally. Small- to medium-sized companies residing in a single country still rely on international suppliers and markets, among other things. As technology improves, develops, and advances, globalization will become more pronounced for all companies. Considering this technological trend, the virtual structure will likely become more prevalent. This chapter will also present models of leadership and how practical and effective they can be in a virtual platform. From a performance standpoint, employee engagement will be investigated, specifically considering …

The Effect Of Self-Control And Grit On Female Leader Emergence, Heather E. Mitterer

Walden Dissertations and Doctoral Studies

Women account for 47% of the total workforce in the United States, but only 27% of women hold executive positions. The purpose of this study was to assess whether and to what extent a significant relationship exists between self-control and grit, as well as the effect that both have on female leader emergence within male-dominated industries of manufacturing, computer science, and engineering in the United States. The goal of this research was to show how gender stereotypes shape a woman’s journey to leadership, with a focus that does not characterize women as victims of discrimination, but rather empowers women to …

A Meta-Analysis Of E-Recruitment Applicant Experience, Perception, And Behavior, Diem J. Mooney

Walden Dissertations and Doctoral Studies

E-recruitment, an Internet-based approach for recruitment, has been shown to be an efficient method for organizations to reach a target candidate population. However, challenges with recruitment websites have resulted in high rates of job seekers abandoning an online application before completion. A quantitative meta-analytic review of literature from 2009 to 2019 was conducted to determine the relationship between applicant user experience (UX) when interacting with an organization’s e-recruitment website, applicant perceptions of the hiring organization, and applicant behaviors related to pursuing employment. The review initially considered 105 candidate articles, of which 41 were consider after applying initial inclusions criteria. After …

Performance Evaluation Criteria For Project Managers, Nestor Briones Aquino

Walden Dissertations and Doctoral Studies

Supervisors of business project managers lack strategies to effectively evaluate the work of project managers, increasing the probability of project failure, and costing organizations billions of dollars in losses each year. Effective evaluation of the work of project managers is essential to avoid project failure. Grounded in Kaplan and Norton’s balanced scorecard theory, the purpose of this qualitative single case study was to explore strategies supervisors of business project managers use to evaluate the project managers’ work. The participants comprised 3 supervisors of project managers in the Rocky Mountain area of the United States with successful experience in evaluating the …

Exploring Spiritual Intelligence And Career Success Among People Of Color Working In Nonprofit Educational Institutions, Janelle C. Hall

Walden Dissertations and Doctoral Studies

Performance management frameworks in public educational institutions have not dealt with some of the challenges in creating an environment that reflects organizational commitment, sustainability, productivity, and retention among academic staff. The purpose of this qualitative study was to explore the experiences of people of color regarding the challenges they face involving the use of spiritual intelligence in the workplace. Garner’s multiple intelligence theory served as the foundation for this study. The key research question focused on the perceptions of people of color working in nonprofit educational institutions regarding the role that spiritual intelligence played in their workplaces and career successes. …

Integration Workplace Practices For Generation Z- An E-Delphi Study, Unnatti Jain

Walden Dissertations and Doctoral Studies

Effective integration of new generations of employees has been a problem for organizations for decades, resulting in high turnover, increased costs, and lowered revenue. Generation Z (Gen Z) has recently entered the workforce and is experiencing the same ineffective integration practices as prior generations, with characteristics and expectations that conflict with current work climates. Therefore, the purpose of this study was to explore the level of consensus among 15 midlevel organizational managers over the age of 30, employed at a mid-level managers’ position with a direct reporting line of 20 or more employees for a minimum of 2 years, possessing …

Organizational Support For Critical Incident Wellness And Crime Scene Investigators’ Perceived Effectiveness, Leggie Boone

Walden Dissertations and Doctoral Studies

Law enforcement agencies are frequently studied for officer wellness, yet research is limited in the influence of organizational support for the psychological wellness of crime scene investigators exposed to tragic scenes. The purpose of this quantitative study was to examine the perceptions of job performance effectiveness of crime scene investigators based on organizational support through the provision of stress management resources. The theoretical framework of organizational support theory and management theory formed the basis of the investigation into the contributing elements of job performance. Data were collected through surveys from 92 crime scene investigators, of whom 77 were civilians and …

The Relationship Between Organizational Culture And Profitability Of Small, Nonprofit, Private, Higher Education Institutions In Georgia, Walter V. Murray

Walden Dissertations and Doctoral Studies

Small, nonprofit, private, higher education institutions (SNPHEIs) are facing economic challenges that threaten their existence. This threat represents a public policy problem because 28% of all higher education in America is delivered by SNPHEIs. The purpose of this study was to investigate any correlational relationships that may exist between the organizational culture (OC) in SNPHEIs and their financial sustainability. Based on the competing values framework, a causal relationship between OC and organizational profitability within the SNPHEI was posited. In this study, both descriptive and comparative research questions were used; they focused on the OC types identified in the competing values …

Gender Ideology And Impressions Toward Opposite-Gendered Coworkers, Pamela Singleton

Walden Dissertations and Doctoral Studies

To achieve organizational effectiveness, leaders must examine what impacts productivity, such as workplace equality for women hindered to the point of exclusion and discrimination. The purpose of this correlational study was to determine if gender ideology, as the predictor variable, and male and female impressions toward an opposite-gendered coworker, as the criterion variable, predicts an individual's impressions toward an opposite-gendered coworker, in alignment with gender role theory. The Gender Role Ideology measure was used to assess perceptions about appropriate roles for men and women, and Coworker Resource Scale was used to assess the nature of coworker relationships among 203 middle- …

Influence Of Collectivistic And Individualistic Values On Probation Officers' Retention, Audrene Janell Ellis

Walden Dissertations and Doctoral Studies

Probation officers are departing their employment before retirement at a high rate depending on the agency, location, and type of position, which impacts society. The cost associated with training a new officer could consume a large portion of an agency's yearly budget, leaving many inexperienced officers to supervise dangerous offenders and defendants. Thus, it is important to examine factors influencing retention such as whether individualistic and collectivist values predict a relationship between retention intent of probation officers. The purpose of this quantitative research study, guided by Hofstede's cultural theory, was to determine whether family embeddedness influences retention intent of probation …

Mediating Effect Of Transformational And Servant Leadership On Perceptions Of Management Bullying, Wilsa Desir

Walden Dissertations and Doctoral Studies

Bullying by workplace organizational leadership will continue to present challenges until organizations adopt tools to identify feasible policies, programs, and solutions that can bridge the gap between oppressed employees and their organizations. The purpose of this quantitative cross-sectional study was to examine the effects of transformational and servant leadership on organizational commitment and the mediating effect of management bullying in the workplace. The investigation was guided by the 3-component model (TCM) of organizational commitment, Burns's conceptual framework on transformational leadership, and Greenleaf's theory on servant leadership. Survey data were collected from 134 participants recruited via social media and snowball sampling. …

Strategies Used By Nonprofit Social Service Business Leaders To Retain Employees, Veronica Lashal Price

Walden Dissertations and Doctoral Studies

Low employee retention among nonprofit social service organizations results in decreased productivity and performance. Business leaders who fail to implement employee retention strategies risk increased employee turnover resulting in the loss of economic constancy and organizational profitability. Grounded in Herzberg's two-factor theory of motivation, the purpose of this qualitative multiple case study was to explore strategies nonprofit social service business leaders used to increase employee retention. A purposeful sampling of 4 leaders from 4 nonprofit social service organizations in the Washington, D.C. metropolitan area who successfully used strategies to increase employee retention participated in this study. Data were collected from …

Impact Of Sanctions And Awareness On Intention To Comply With Information Security, Kevin Fitzgerald

Walden Dissertations and Doctoral Studies

Employees in higher education are likely to violate information security policies because of the open nature of academic institutions. Policy violations can lead to data breaches and identity theft that can cause harm to businesses and individuals. The purpose of this quantitative, correlational, cross-sectional study based on general deterrence theory and neutralization theory was to analyze the relationships between the independent variables, severity of sanctions, vulnerability to sanctions, and awareness of consequences, and the dependent variable, intention to comply with information security policy. Participants (n=100) who work in a higher education institution with an information security policy completed an online …

Organizational Capacity-Building To Battle Addiction In The Oneida Community, Anita F. Barber

Walden Dissertations and Doctoral Studies

Oneida Nation community members created a new and developing organization The Healing Society (fictious name) operated by a volunteer board. The board needed strategic direction to build organizational capacity and sustainability to address the lack of awareness in the community about the increase in opioid and heroin abuse after a well-known community member died from an overdose. The purpose of this postpositivist constructionist qualitative case study was to gather empirical data from the perspectives of internal and external stakeholders through a SWOT analysis focused on their perspectives. Their answers addressed: (a) the organizational strengths and weaknesses of The Healing Society …

High-Performance Organizational Culture And Corporate Success, Alexander Lapshun

Walden Dissertations and Doctoral Studies

Some Singapore global corporation business leaders experience difficulties building a high-performance culture. Building a high-performance culture encourages high performance, promotes excellence, and nurtures a continuous improvement climate. Grounded in Gilbert's behavioral engineering model, the purpose of this qualitative mini ethnography single case study was to explore strategies midlevel managers in Singapore use to create a high-performance organizational culture. Six midlevel managers representing a Fortune 500 information technology firm in Singapore participated in the study. Data collection included semistructured interviews followed by member checking, direct observations, and a review of the company's documents. Marshall and Rossman's 5-step data analysis process identified …

Relationship Between Nonprofit Leadership Intention, Leadership Development Programs, And Succession Planning Documentation, Denise March

Walden Dissertations and Doctoral Studies

Understanding the importance of efficient and effective leadership transition to retain organizational intelligence can mitigate the risks of significant disruption. The problem for nonprofits is the potential loss of organizational intelligence, funding, and continuity as baby boomers retire and transition out of their leadership roles without effectively addressing leadership transition and an impending leadership deficit. The purpose of this quantitative descriptive correlational study was to examine the relationship between leadership intention factors, succession planning documentation, and leadership development programs. The research questions pertained to the relationship between leadership intention factors, succession planning documentation, and leadership development programs. Ajzen’s theory of …

Restructuring Old-Path Dependence In Inland Container Depots In The Nigerian Maritime Industry, Abiodun John Akinade

Walden Dissertations and Doctoral Studies

The neglect of Inland Container Depots (ICDs) in the Nigerian maritime industry has been a protracted problem even though the facilities are potential sources of revenue in boosting the nation’s economy. The specific problem was the full potential of coordinated governance initiatives, such as the Maritime Anti-Corruption Network (MACN) aimed at addressing the challenge, has not been realized because of the failure of port actors to break away from old-path dependence in managing the port facilities. The purpose of this qualitative classical Delphi study was to determine how a panel of maritime industry experts views the desirability, feasibility, and importance …

Hispanic Women's Experiences And Perceptions Of Challenges In Higher Education Leadership, Blanca Figueroa Estrada

Walden Dissertations and Doctoral Studies

A lack of diversity exists in higher education leadership, particularly with Hispanic/Latina women. Differences in cultural backgrounds play a role when leaders who are mostly White consider individuals of other ethnicities for promotion. In 2016, only 3% of all higher education leadership positions were held by Hispanics/Latinos and even a smaller percentage were women. Identifying the challenges Hispanic/Latino women face in competing for leadership roles in higher education is needed to understand the factors needed to be overcome to succeed. A phenomenological qualitative study was conducted with 13 participants to explore how Hispanic/Latina women perceive the higher education work environment …

Emotional Intelligence, Turnover Intention, And Commitment Among Nonprofit Employees, Tabitha Brewster

Walden Dissertations and Doctoral Studies

Employee turnover is a persistent problem contributing to financial issues and declining

productivity in nonprofit organizations. Nonprofits cannot fulfill their core missions of

providing services to people in need when managing staffing disruptions. Measuring

employee turnover intention can determine the probability of employee turnover, and a

potential predictor of turnover intention is emotional intelligence, an area unstudied in the

nonprofit sector. This study was designed to explore this relationship, in addition to the

employee's commitment to the organization. The population consisted of 273 nonprofit

employees older than 18 years, working in a nonsupervisory capacity. They completed an

online survey consisting …

The Experience Of Adults With Attention-Deficit/Hyperactivity Disorder In The Workplace, Josephine Laverne Harris

Walden Dissertations and Doctoral Studies

Attention-deficit/hyperactivity disorder (ADHD) has been associated with children for many decades, but it can continue into adulthood. However, little research has focused on adults with ADHD or the specific processes through which such adults mitigate the challenges they face, especially in the workplace. The purpose of this qualitative, grounded theory study was to provide a better understanding of the strategies and support systems adults with ADHD use to overcome workplace challenges. Self-efficacy theory grounded the study, allowing for an understanding of the lived experiences of adults with ADHD in the workplace. The researcher conducted 12 semistructured interviews with adults with …

Social Influences, Decision-Making, And Career Retention Of Novice Teachers, Kerstin Anna Stewart

Walden Dissertations and Doctoral Studies

New teachers bring hope, optimism, and excitement for teaching and learning from their individual preparatory programs to their classrooms at the start of every new school year. However, research indicates a large number of those teachers leave the field of teaching within a 5-year timeframe. The consequence of this loss of professionals has a deep-rooted impact on student achievement and learning. This loss also has considerable career and financial implications for the field of education. The reasons for this exodus are varied and somewhat broad in nature and scope. The purpose of this phenomenological study was to describe the lived …