Organizational Behavior and Theory Commons^™

Organizational Stressors As Predictors Of Burnout, Kristen Albritton

Dissertations

The purpose of this study is to determine if organizational stress, measured by role conflict and role ambiguity, predicts burnout among employees. A review of the related literature identified variables that demonstrate a relationship with burnout, supported by the Maslach (1998) theory of burnout and Katz and Kahn’s (1966) organizational role theory. The researcher also examined whether organizational level and demographic variables (gender, education level, and job tenure) moderate the relationships between role conflict, role ambiguity, and burnout.

The study follows a non-experimental, cross-sectional design using data collected from a survey. Results of linear regression analyses reveal role conflict and …

Political Skill For Sport Professionals: Theory, Research, And Career Success Implications, G. Matthew Robinson, Marshall J. Magnusen, Glenn Miller

Journal of Applied Sport Management

Motivated by an increasing interpersonal aspect to the profession of sport coaching, the importance of being socially effective as a coach has multiplied in significance. This review specifically considers the social effectiveness construct, political skill, as a crucial aspect to career success through the perspective of a sport coaching lens. Political skill refers to the ability to effectually understand others at work, and to then use that information to influence others to behave in ways that enhance one’s personal and/or organizational objective. Political skill is a means through which sport coaches may be able to build and maintain important and …

The Brigade Combat Team (Bct): A Revolution In Organizational Structure, Adam Davis

Muskie School Capstones and Dissertations

This paper explores the U.S. Army’s force reorganization around the Brigade Combat Team (BCT), which began in 2002. The BCT shifted how various army units interacted by changing the echelon at which different types of units report to a single commander, essentially creating self-sufficient units of about 2,500 soldiers instead of the previous self-sufficient units of about 15,000 soldiers. This paper utilizes existing organizational theories and research to better understand the implications for such a dramatic change in organizational structure. It contextualizes the army’s reorganization by applying the Rational Actor, Political, and Bureaucratic Models outlined in Essence of Decision by …

The Role Of Employee Proactive Behaviors In Influencing Supervisors’ Trust In Employees, Ngai Meng Ho

Dissertations and Theses Collection (Open Access)

In organizations, proactive employees make things happen. They anticipate, initiate, and drive meaningful changes for a better future. Such proactive behaviors can be manifested in different forms. Initiating work improvements and voicing for changes are examples of the different proactive behaviors commonly demonstrated by employees.

Empirical studies have associated proactive behaviors at work with a range of positive workplace outcomes. However, only limited research has examined how proactive behaviors might be related to one particularly important outcome, trust, i.e., whether an employee’s proactive behaviors will influence the supervisor’s trust toward the employee. Accordingly, in this present research, I conducted two …

What's On Job Seekers' Social Media Sites? A Content Analysis And Effects Of Structure On Recruiter Judgments And Predictive Validity, Liwen Zhang, Chad H. Van Iddekinge, John D. Arnold, Philip L. Roth, Filip Lievens, Stephen E. Lanivich, Samantha L. Jordan

Research Collection Lee Kong Chian School Of Business

Many organizational representatives review social media (SM) information (e.g., Facebook, Twitter) when recruiting and assessing job applicants. Despite this, very little empirical data exist concerning the SM information available to organizations or whether assessments of such information are a valid predictor of work outcomes. This multi-study investigation examines several critical issues in this emerging area. In Study 1, we conducted a content analysis of job seekers’ Facebook sites (n = 266) and found that these sites often provide demographic variables that U.S. employment laws typically prohibit organizations from using when making personnel decisions (e.g., age, ethnicity, religion), as well as …

Covid-19, Coronavirus, Wuhan Virus, Or China Virus? Understanding How To “Do No Harm" When Naming An Infectious Disease, Theodore C. Masters-Waage, Nilotpal Jha, Jochen Reb

Research Collection Lee Kong Chian School Of Business

When labeling an infectious disease, officially sanctioned scientific names, e.g., “H1N1 virus,” are recommended over place-specific names, e.g., “Spanish flu.” This is due to concerns from policymakers and the WHO that the latter might lead to unintended stigmatization. However, with little empirical support for such negative consequences, authorities might be focusing on limited resources on an overstated issue. This paper empirically investigates the impact of naming against the current backdrop of the 2019-2020 pandemic.

Motivation Purity Bias: Expression Of Extrinsic Motivation Undermines Perceived Intrinsic Motivation And Engenders Bias In Selection Decisions, Rellie Derfler-Rozin, Marko Pitesa

Research Collection Lee Kong Chian School Of Business

Organizational selection decisions often involve an exchange of information between candidates and decision makers as to why candidates are motivated to work in the given position. Drawing on popular management myths as our overarching framework, we theorize that candidates’ expressions of extrinsic motivation lead decision makers to infer that the candidate is less intrinsically motivated, leading to bias against such candidates. We term this effect motivation purity bias, and argue that it emerges despite ample evidence, which we review, showing that penalizing expressed extrinsic motivation is not only unfair to candidates but also counterproductive from the standpoint of maximizing future …

Predicting Counterproductive Work Behavior: Do Implicit Motives Have Incremental Validity Beyond Explicit Traits?, J. Malte Runge, Jonas W. B. Lang, Ingo Zettler, Filip Lievens

Research Collection Lee Kong Chian School Of Business

This study extends research on the link between personality and Counterproductive Work Behavior (CWB) by investigating whether the implicit Affiliation, Achievement, and Power motives contribute to the prediction of CWB beyond basic personality traits. Employees high in Affiliation, Achievement, and Power motives may disengage from CWB because it is not rewarding and thwarts goal attainment. In Study 1 (N = 263), we found that Affiliation predicted self-rated CWB beyond traits. In Study 2 (N = 121), we found that Affiliation and Power predicted supervisor-rated CWB. Our findings thus suggest to also consider implicit motives as personality determinants of CWB.

Employee Engagement As A Shared Responsibility: A Study Of Engagement Strategies Employed By Legal Assistants, Thomas A. Steele

Graduate Theses and Dissertations

The purpose of this study was to identify strategies used by legal assistants to engage, stay engaged, and reengage, when appropriate, in their work, in particular when common organizational efforts fall short or do not exist. Constructivism and job demands-resources (JD-R) were the primary frameworks for understanding and analyzing the phenomenon of developing engagement strategies.

Qualitative data were drawn through semi-structured interviews with 16 legal assistants. The interviews were recorded and transcribed. Trustworthiness and validity were enhanced by using multiple respondents and allowing each to review the transcripts for accuracy, fairness, and clarity. The transcriptions were then analyzed for themes. …

Psychological Contract Perception And Contractual Employee Performance, Robin Roberts, Stephanie Douglas Ph.D.

Publications

Contractual, short‐term employees are increasingly utilized to support organizational performance. The employee's perception of the psychological contract were explored in this qualitative study through semi‐structured interviews of 22 contractual workers. Psychological contract was fulfilled through transactional job tasks and psychological contract breaches were found in relationships with leadership and the organization. An exploratory examination from the contractual worker lens helped to influence the psychological contract on the employee performance and its use in leveraging this workforce to improve organizational performance.

A Cross National Comparison Of Family Friendly Work Policies: The Potential Influence Of Cultural Values, Adeline Grace Hardten

Undergraduate Honors Theses

Around the world people must work for a living, but also must raise their families. To balance these obligations, parents need high levels of support. But the existence of family friendly work policies, defined as paid parental leave and affordable, high-quality childcare, vary significantly across nations, making it difficult for many to obtain the necessary support. Research indicates that countries providing supportive family friendly policies see economic benefits, increases in profitability, and stronger overall youth development. Even though research reveals strong positive outcomes, there is a deficiency of exploration into why more countries still lack comprehensive policies that support working …

Employees’ Ritual Sense In Organization: A Scale Development Study And Effects Of Ritual Sense On Employee Outcomes, Jun Liang

Dissertations and Theses Collection (Open Access)

The present research is focused on the topic of organizational rituals. On the basis of reviewing existing studies of organizational rituals, the present investigation (1) developed the scale of employees’ ritual sense and (2) empirically tested the effects of ritual sense in impacting employees’ workplace consequences. Two independent studies were conducted to develop the scale of employees’ ritual sense and to investigate how and when ritual sense is associated with employees’ workplace outcomes. Specifically, using data collected from 418 employees in China, Study 1 develops and validates an individual level measure of employee’s ritual sense. Collecting another sample of 453 …

Personnel Selection: A Longstanding Story Of Impact At The Individual, Firm, And Societal Level, Filip Lievens, Paul R. Sackett, Charlene Zhang

Research Collection Lee Kong Chian School Of Business

This paper discusses how and why the field of personnel selection has made a long-lasting mark in work and organizational psychology. We start by outlining the importance and relevance of the well-established analytical framework (criterion-related validity, incremental validity, utility) for examining the impact of selection at the individual (job performance) level. We also document the substantive criterion-related validities of most common selection procedures on the basis of cumulative meta-analytic research. Next, we review more recent research that investigated the impact of selection at the more macro organizational (firm performance) level. We show that the positive relationship between selection and performance …

Outcomes Of An Expert Survey: Are Singapore’S Manufacturing Small And Medium Enterprises Ready To Embrace Industry 4.0, Gopalakrishnan Surianarayanan, Thomas Menkhoff

Research Collection Lee Kong Chian School Of Business

Industry 4.0 encompasses adopting opportunities from end-to-end digitalisation with connected computers and increasingly autonomous automation systems equipped with intelligent machine learning algorithms that control the robotics without much input from humans. Smart manufacturing technologies (a part of the smart industry, an extension of Industry 4.0 initiatives and implementation) involve automating various processes. It aims to connect various units in real-time while enhancing profitability by reducing costs, increasing labour productivity, and improving overall efficiency. The impetus for our paper is the assumption that the adoption of smart manufacturing technologies such as advanced robotics, cyber-physical systems, or the Internet of Things (IoT) …

When And Why Narcissists Exhibit Greater Hindsight Bias And Less Perceived Learning, Satoris S. Howes, Edgar E. Kausel, Alexander T. Jackson, Jochen Reb

Research Collection Lee Kong Chian School Of Business

The present research sought to examine the impact of narcissism, prediction accuracy, and should counterfactual thinking—which includes thoughts such as “I should have done something different”—on hindsight bias (the tendency to exaggerate in hindsight what one knew in foresight) and perceived learning. To test these effects, we conducted four studies (total n = 727). First, in Study 1 we examined a moderated mediation model, in which should counterfactual thinking mediates the relation between narcissism and hindsight bias, and this mediation is moderated by prediction accuracy such that the relationship is negative when predictions are accurate and positive when predictions are …

Linkedin For Searching Better Job Opportunity: Passive Jobseekers’ Perceived Experience, Md Sajjad Hosain, Ping Liu

The Qualitative Report

LinkedIn is a famous online social networking platform for the jobholders, jobseekers and employers although their purposes vary. Passive jobseekers are those who already have jobs but are searching for better alternatives. In this paper, we tried to identify the passive jobseekers’ perceived experience towards LinkedIn as a job searching platform. We used Focused Group Discussion (FGD) method to unmask the perception of 150 respondents from Bangladesh and India who use LinkedIn as professional social networking site frequently. After summarizing the FGD results, it was revealed that LinkedIn is the most preferred source of job search tool among the passive …

Identifying Effective Systems And Processes To Promote Ethical Workplace Cultures In The Applied Behavior Analysis (Aba) Therapy Industry, Manuel Rodriguez

USF Tampa Graduate Theses and Dissertations

The purpose of the study is to identify methods and practices which encourages and enables ethics in organizations providing Applied Behavior Analysis (ABA) therapeutic services to individuals with development disabilities. The professional and organizations they represent must protect the consumer, the employees and the integrity of the practice as part of their ethical responsibilities. The specific focus of this research is the behavior analyst and the ABA industry. The behavior analyst is a practitioner who studies and applies behavior analysis, working with various populations such as individuals with development disabilities, autism, attention deficit hyperactivity disorder and learning disabilities. The subject …

The Influence Of Information Technology Governance Audit Using Cobit 5 For The Development Public Library : (Case Study : Public Library In East Java ), Ilham M, Anis Eliyana, Indrianawati Usman

Library Philosophy and Practice (e-journal)

This study current technological developments have entered almost into the lines of people's lives. Currently, many public library have grown even bigger. And this development does not escape the good management of information technology governance. To maximize management to a better level, public library need information technology governance audits. The information technology audit used in this study uses the COBIT 5 framework which focuses on the APO04 and DSS01 domains. This study aims to improve the quality of services owned and to increase its competitiveness. The results of this study refer to the vision and mission of the public library …

Analysis Effect Of Audit Information Technology : Green Technology, Smart System And Innovation Behavior Working For Improving Business Services University In Indonesia, Merlin Apriliyanti, Ilham M, Tanti Handriana, Indrianawati Usman

Library Philosophy and Practice (e-journal)

This study was conducted to determine the effectiveness and efficiency of the use of technology and integrated information systems and recommend the development of new systems at PTKIN (UIN Sunan Ampel Surabaya and UIN Maulana Malik Ibrahim Malang). The study of information technology management in tertiary institutions aims to measure the extent to which the application of information technology is able to support the activities of the Tri Dharma College in order to achieve world class universities. In measuring the results of the audit of information technology management the tertiary institution will conduct evaluation, monitoring and further development of information …

The Attractiveness Advantage At Work: A Cross-Disciplinary Integrative Review, Kelly A Nault, Marko Pitesa, Stefan Thau

Research Collection Lee Kong Chian School Of Business

Compared with people of average attractiveness, the highly attractive earn roughly 20 percent more and are recommended for promotion more frequently. The dominant view of this “attractiveness advantage” is one of taste-based discrimination, whereby attractive individuals are preferred without justification in economic productivity. We conduct a comprehensive review of research on attractiveness discrimination, finding relatively more evidence that this phenomenon constitutes, to some extent, statistical (as opposed to solely taste-based) discrimination, in which decision makers assume that attractive people are more competent and discriminate based on instrumental motives. We then review research that speaks to whether decision makers might be …

The Squeaky Wheel Gets The Oil? On The Interpersonal Effects Of Boredom Expression, Manuel F. Gonzalez

Dissertations, Theses, and Capstone Projects

I explored how people react to employees who express boredom at work. I consider boredom expression as a social signal that the current situation does not adequately stimulate the expresser. The expression may then propel others to help stimulate the expresser, depending partly on others’ initial appraisals and reactions to the expression, and on the surrounding context. In Study 1, using qualitative surveys, I uncovered various affective, cognitive, and behavioral reactions to employees who expressed boredom. In Study 2, using experimental vignettes, I manipulated the emotion expressed by a “subordinate” (boredom, enthusiasm, or no emotion) and the manager’s beliefs about …

Restore Your Sense Of Control — Despite The Pandemic, Eric M. Anicich, Trevor A. Foulk, Merrick R. Osborne, Jake Gale, Michael Schaerer

Research Collection Lee Kong Chian School Of Business

The coronavirus pandemic has wrought unprecedented levels of personal and professional upheaval upon many employees. It may irrevocably transform how we work, communicate, eat, shop, date, and travel. Clearly, these are not “normal” times. And yet, society continues to move forward.

Human Factors Analysis Of Marine Accidents Based On Hfacs By Nvivo, Chen Liu

World Maritime University Dissertations

No abstract provided.

The Masks We Wear In The Workplace Masquerade: An Examination Of Antecedents Of Facades Of Conformity And The Impact Of Abusive Supervision, Kevin Sansberry Ii

Dissertations

Years of research conducted into abusive supervision (Tepper, 2000) have provided a greater understanding of how abusive supervision impacts workers including various negative outcomes as well as employee coping mechanisms. One of the possible ways that an employee may respond to abusive supervision is feigning their agreement with organizational values. The literature is somewhat deficient, however, in examining the manifestation of these facades of conformity (Hewlin, 2003). In this study, the relationship between abusive supervision and facades of conformity was examined, as well as several moderators of this relationship. The results indicated that abusive supervision was positively and significantly related …

Global To Local: Creating 'Glocal' Links For Diplomacy, Rhonda S. Binda

Open Educational Resources

Over the past few years, “smart cities” have led in leveraging technology to modernize their services and infrastructure— and have emerged on the global stage on key issues of international concern. In 2017, Hidalgo and Horacio Rodríguez Larreta, Mayor of Buenos Aires, spearheaded the Urban 20 (U20), a platform for major cities in G20 countries to bring their “urban perspective” to the G20 member states in tackling common problems, showcasing their innovative approaches leveraging emerging technologies at the local level to tackle global issues. In April 2018, mayors from 20 cities signed the U20’s first Joint Declaration; six months later, …

Business Education: How Culture And Leadership Impact Organizational Outcomes, Joyce Lemay, Chris Kaiser

Business Faculty Publications

Leadership and organizational culture influence the outcomes of any business. Many companies look at various information to measure results but may not know how to manage the information or interpret it in a way to make ethical and effective decisions. Many organizational cultures are broken and leadership needs to better understand how culture impacts the required outcomes. This article reviews the demands of a broken culture and creative ways to impact culture to ensure effective organizational outcomes. In times of crisis, like COVID-19, organizational culture can direct, redirect, or worsen the desired outcomes. The ability to analyze, understand and positively …

Scaling Big In India: Leveraging Behavioral Science To Help Feed Millions, Gita V. Johar, Shilpa Madan, K. Ganesh

Research Collection Lee Kong Chian School Of Business

A look at how a community kitchen initiative in India used insights from behavioral science to rapidly scale its services, delivering 4.5 million meals to homeless migrant workers even as the country instituted the world’s largest lockdown to combat COVID-19.

Effects Of Situation Descriptions On The Construct-Related Validity Of Construct-Driven Situational Judgment Tests, Philipp Christopher Schaepers, Jan-Philipp Freudenstein, Patrick Mussel, Filip Lievens, Stefan Krumm

Research Collection Lee Kong Chian School Of Business

Despite the common belief that situation descriptions in SJTs are central to the measurement of targeted constructs, recent studies demonstrated that omitting situation descriptions had only minor effects on SJT performance and validity. However, these results might be due to the fact that traditional SJTs often fail to assess well-defined constructs. So, we aimed to examine the relationships between construct-driven SJT scores with and without situations and self- and peer-rated personality dimensions (N = 158). Results revealed almost no difference in construct-related validity between both versions. The conscientiousness facet emerged as the only exception, for which the SJT scores without …

Gaya Kepimpinan Dan Cabaran Pegawai Polis Wanita, Mohd Jailan Norizzati

Student Works (2020-2029)

Penyelidikan ini menggunakan pendekatan kaedah gabungan (mixed methods) yang dijalankan bertujuan untuk mengenalpasti serta mendapatkan kefahaman yang menyeluruh berkaitan amalan gaya kepimpinan wanita dalam menggalas tanggungjawab sebagai pegawai polis. Selain itu, kajian ini juga dijalankan bagi mengenalpasti cabaran yang dihadapi oleh responden sepanjang penglibatannya dalam profesion maskulin ini. Seramai 345 pegawai polis wanita Polis Diraja Malaysia (PDRM) yang terlibat dalam kajian soal selidik yang dijalankan termasuk temu bual bersama 10 responden diperingkat pegawai kanan dan pegawai rendah. Teori kajian ini memberi tumpuan kepada tiga gaya kepimpinan utama iaitu Kepimpinan Transformasi, Transaksi dan Laissez-faire. Instrumen Kepimpinan Multifaktor (MLQ) digunapakai sebagai instrumen …

Trust Issues: A Case Study Of The Relationship Between Trust And Reform Implementation, Courtney R. Wilson

Educational Leadership & Workforce Development Theses & Dissertations

Reform creation and implementation tends to focus on the mechanics needed to ensure intended outcomes are achieved. School relationships are affected by the tension caused by reform implementation. Research suggests trust among teachers and between teachers and their administrator affects the way teachers make sense of, implement, and use new reform efforts. Given the demands reforms place on schools, trust has the potential to impact and encourage the implementation of reform and the maintenance of relationships. A qualitative case study method was used to decipher the impact trust plays in the implementation of reform. The concept of trust is used …