Organizational Behavior and Theory Commons^™

Examining Alignment Between Canadian Municipal Police Performance Evaluation Policies And Officer Perceptions, Birdella Wilson

Walden Dissertations and Doctoral Studies

A lack of alignment between police performance evaluation policy purposes and officer performance evaluation perceptions has implications for the organizations' resource management, officer morale, and public safety. A literature review points towards a gap existing between policy purpose statements and employee perceptions. The purpose of this study was to investigate the relationship between the policy purposes of police performance evaluations and the officers' perceptions of those evaluation experiences in 4 Ontario municipal police services. DiMaggio and Powell's (1983) Institutional theory was the foundation for this study. Data for this study were collected from 4 police services in Ontario, Canada. The …

The Effects Of Participative Leadership Practices On Job Satisfaction For Highly Skilled Virtual Teams, Funda Sinani

Walden Dissertations and Doctoral Studies

Virtual-team professionals have reported experiencing low job satisfaction due to lack of face-to-face interaction leading to stress, miscommunication, and role-confusion. Dissatisfaction among virtual teams has increased turnover and management costs for organizations. Despite these known associations, there was a gap in the literature investigating efficient leadership practices to improve job satisfaction for highly skilled virtual teams. Participative leadership offers an effective approach to increase job satisfaction among face-to-face teams and innovative teams. This study explored the relationship between participative leadership and job satisfaction among highly skilled virtual teams within the global software industry. A quantitative study with a correlational design …

Predictive Ability Of Emotional Intelligence Scores On Employee Self-Reported Perception Of Comprehensive Organizational Credibility Inventory, Leif Allen Ford

Walden Dissertations and Doctoral Studies

Research has shown that emotional intelligence (EQ) is positively related to beneficial outcomes in organizations. Research has also found that negative perceptions of organizational credibility (OC) can result in adverse economic and social costs for organizations and communities. To date, the existing research has failed to examine whether employee EQ might affect employee perceptions of OC. A quantitative, non-experimental study was conducted using a sample of employees in large health and medical organizations throughout the United States. The variables in the study were measured using the Assessing Emotions Scale and the Comprehensive Organizational Credibility Inventory. Multiple regression analyses and Pearson …

Developing Generation-Based Volunteer Management Practices, Tonya Renee' Howard

Walden Dissertations and Doctoral Studies

Many nonprofits seek a volunteer base that includes the experience and maturity of the Silent and Baby Boomer Generations as well as the creativity and advanced technological knowledge of Generations X, Y, and Z. Published literature recommends implementing multigenerational volunteer programs to increase the representation of multiple generations. However, there is no literature providing guidance to create volunteer management practices that simultaneously recruit and retain those generations. The purpose of this qualitative study was to explore the lived experiences of 5 generations of volunteers. The research questions for this phenomenological study addressed perspectives that may contribute to developing generation-based volunteer …

Validation Of Parsons' Structural Functionalism Theory Within A Multicultural Human, Sandra Simone Minott

Walden Dissertations and Doctoral Studies

Shared values and norms are at the core for unifying different cultures socializing or working to fulfill the goals and mission of organizations. Researchers have not examined how employees representing different cultures socialize via shared norms and values in human service companies. The purpose of this ethnography study was to explore the process of 8 culturally different employees working together at a human service organization. Using purposeful sampling, multicultural employees were selected from 4 departments within the human service company. Face-to-face interviews, field notes, questionnaire, and participant observation were the tools for collecting the data. Descriptive coding, value coding, and …

Examining How Supervisor/Employee Communication Affects Employee Intentions To Leave An Organization, Courtney R. Malengo

Communication & Leadership Dissertations and Theses

Americans who are full-time employees spend more hours at work than they do with family and loved ones. Management articles and research lament organizational communication woes, specifically amongst employees and their supervisors. This study explores supervisor/employee communication and the affect it has on employees’ decisions to stay or leave an organization. Specifically, the study examines how satisfied employees are with their respective supervisor and their organization, correlating findings to Deetz’s organizational communication theory and Graen & Uhl-Bien’s leader-member exchange theory. Respondents included 132 adults, 18 years and older, 58.4% were female and 41.6% were male, largely spanning the nonprofit/association and …

Extroversion And Media Richness: An Analysis Of Media Preferences Of High Extroverts Within Sales Organizations, Donna M. Dudek

Communication & Leadership Dissertations and Theses

Personality traits and vocational acumen have been the source of research in recent years. Using personality measures such as the Five Factor model, researchers have sought to find common traits which may predict success in critical organizational roles. Communication needs and desires, including media richness choices, have also been the subject of past research. The purpose of this thesis is to tie these two themes together. Using a survey instrument containing both a personality inventory and a questionnaire examining media preferences in different scenarios, the author gathered data from sales professionals, client service professionals, and managers to evaluate similarities and …

Upward Communication In Organizations: The Connection To Company Culture And Employee Engagement, Janet K. Clancy-Feliciano

Communication & Leadership Dissertations and Theses

In today’s American society, effective upward and downward communication between supervisors and subordinates is lacking now more than ever before. The importance of effective downward communication from organizational leaders receives ongoing attention, but more attention needs to be given to the importance of open reception to upward communication. It is critical that leaders in organizations build trust and encourage upward communication from employees in order to maintain organizational wellbeing and to avoid employee dissatisfaction. To help close the gap in this area of communication, this study focused on and collected data utilizing on-line surveys and employee interviews in order to …

The Transformational Leadership Communication Of Socially Close And Distant Leaders On Vision Integration, Bethany Weaver

Wayne State University Dissertations

Applying the theories of transformational leadership and distributive leadership and drawing from diffusion of innovations, this work posits that transformational leaders are successful in transferring vision and subsequently transforming the organization by enacting their communication both systematically and interpersonally. From a system level perspective, transformational leaders in executive leadership roles direct their communicative attention to the key influencers in the organization. They expend their time and effort on an interpersonal level ensuring these individuals are infused with the vision of the organization, understand it, develop the skills necessary to contribute to its achievement, and are equipped and motivated to transfer …

Understanding Host Community Distrust And Violence Against Oil Companies In Nigeria, Abby Kalio Amabipi

Walden Dissertations and Doctoral Studies

The violence of the Niger Delta host communities against the international oil companies (IOCs) is rampant and dogged. The extent of violence that occurs is harmful to communities, individuals, and oil companies that provide a certain degree of economic stability to the region. The Nigerian government faces a major challenge of resolving community violence in Nigeria. This case study used social exchange theory to better understand the causes and consequences of the lack of community trust against the oil companies that is pervasive in the region. Purposeful sampling was used in the selection of 10 community members, 8 representatives of …

Psychological Capital As A Mediator Between Team Cohesion And Productivity, Robert John Cesaro

Walden Dissertations and Doctoral Studies

Organizations attempting to optimize productivity are seeking new ways to develop psychological capital in teams. The researcher conducted a quantitative study to determine whether team cohesion, as assessed by the Revised Group Environment Questionnaire (RGEQ), impacts team productivity, as assessed by the Performance Measurement Team (PMT) Manufacturing Resource System (MRS); whether this relationship can be attributed to a team's level of psychological capital, as assessed by the Psychological Capital Questionnaire (PCQ-12); and whether psychological capital mediates the relationship between team cohesion and team productivity. Forty-five PMTs in a large U.S. defense manufacturing organization were surveyed using the PCQ-12 and the …

A Phenomenological Study Of The Experience Of Humanist, Spiritual, And Transpersonal Films On Positive Organizational Behaviors In The Workplace, Frederick Henry Keeve

Walden Dissertations and Doctoral Studies

A solution is needed to counteract violent news, Internet, and other negative media images and management behaviors in the workplace, in order to boost engagement and prosocial behaviors at work. The purpose of this phenomenological study was to explore the attitudes of working professionals toward prosocial behaviors and employee engagement in the workplace as affected by transpersonal Hollywood films. An organization's ability to survive is directly related to empowerment and innovation. Classic films provide a gateway for transpersonal experiences that could change behavior and thoughts. Peterson and Seligman's transformational typology involving 6 character virtues and 24 strengths was the basis …

Navy Personnel And Effects Of Select Factors On Posttraumatic Stress Disorder Symptomology, Thomas J. Palmer

Walden Dissertations and Doctoral Studies

Since the establishment of the individual augmentee role within the U.S. Navy, little research has examined this nontraditional role associated with combat units. The majority of combat-related posttraumatic stress disorder (PTSD) research has been dedicated to Army and Marine Corps personnel with little research conducted on the Navy population. The purpose of this nonexperimental study was to identify the prevalence of combat-related PTSD symptomology for Navy personnel returning from an augmentee tour. The link between component and tour length and the presence of individual resilience factors on PTSD were examined. The theoretical foundation of this research included the cognitive link …

Differences Between Multimedia And Text-Based Assessments Of Emotion Management: An Exploration With The Multimedia Emotion Management Assessment (Mema), Carolyn Maccann, Filip Lievens, Nele Libbrecht, Richard D. Roberts

Research Collection Lee Kong Chian School Of Business

People process emotional information using visual, vocal, and verbal cues. However, emotion management is typically assessed with text based rather than multimedia stimuli. This study (N=427) presents the new multimedia emotion management assessment (MEMA) and compares it to the text-based assessment of emotion management used in the MSCEIT. The text-based and multimedia assessment showed similar levels of cognitive saturation and similar prediction of relevant criteria. Results demonstrate that the MEMA scores have equivalent evidence of validity to the text-based MSCEIT test scores, demonstrating that multimedia assessment of emotion management is viable. Furthermore, our results inform the debate as to whether …

Perceived Emotional Demands-Abilities Fit, James M. Diefendorff, Gary J. Greguras, John Fleenor

Research Collection Lee Kong Chian School Of Business

The purposes of this paper are to introduce the concept of perceived emotional demands-abilities (ED-A) fit and develop theory about how it relates to other fit perceptions as well as employee well-being and performance outcomes. ED-A fit is defined as the perceived congruence or match between the emotional demands of the job and one's abilities to meet those demands. In two studies using occupationally diverse samples from Western and Eastern cultures, we empirically distinguished perceived ED-A fit from other fit perceptions (i.e. person-organisation, demands-abilities, needs-supplies, person-group, person-supervisor). In addition, across the two studies, we found that perceived ED-A fit accounted …

Influencing Behavior During Planned Culture Change: A Participatory Action Research Case Study, Michael Valentine

Antioch University Dissertations & Theses

The study was conducted in a global, for-profit, advertising firm, which initiated a culture change effort focused culture change.The objective of the effort was to manage the negative impact of implicit bias (IB) in the workplace.This type of bias is known to influence behaviors and judgements (Amodio & Mendoza, 2010).It is hypothesized that if employees shift behavior to better understand and manage these biases in the basic work activities that are typical in any organization—like working on a team, making decisions related hiring, developing and promoting talent, and the numerous creative decisions that are typical of designing advertising campaigns—more inclusive …

What Are The Key Qualities And Skills Of Effective Team Coaches?, William Jacox

Antioch University Dissertations & Theses

The purpose of this dissertation was to identify and understand the key qualities and skills of effective team coaches. The results serve to educate and inform those aspiring to be organizational team coaches, those presently serving as team coaches, those developing curriculum to train team coaches, and those responsible for choosing and hiring team coaches for their organizations. Study participants were all experienced professional team coaches representing several states and a few different countries. The Delphi method was used, resulting in the emergence of consensus judgements of 15 qualities and 15 skills based on anonymous responses during multiple iterations. While …

The Development Of The Creative Synergy Scale, Amy E. Climer

Antioch University Dissertations & Theses

This study developed a scale for teams to assess their behaviors related to creative synergy. Creative synergy is the interactions among team members where the collective creative results are greater than the sum of their individual efforts. When a team achieves creative synergy they have the potential to solve difficult problems with innovative solutions leading to positive impacts on our communities, societies, and even our world. This study looked at the internal-process variables of teams to determine what factors impact creative synergy. The research process involved two phases.In Phase 1, a survey was taken by 830 adults who were members …

A Method To My Quietness: A Grounded Theory Study Of Living And Leading With Introversion, Leatrice Oram

Antioch University Dissertations & Theses

Leadership scholar-practitioners must create a more sustainable, diverse, and equitable future, fostering emergence and development of resilient, competent leaders, including those who may have been previously overlooked.Leadership studies, particularly those situated in early trait and behavior paradigms, have long privileged extraverted leaders as ideal.The scholarly conversation is limited on introverted leaders; moreover, most of that literature depicts introversion as either a pathological construct associated with shyness and social anxiety, or includes introversion only by omission, as a state of deficit-of-extraversion.This study instead began with positive inquiry, framing introversion as a positive individual difference, and explored the lived experiences of introverted …

Canadian Nurse Leaders' Experiences With And Perceptions Of Moral Distress: An Interpretive Descriptive Study, Jodi-Rae Kortje

Antioch University Dissertations & Theses

Moral distress in nursing has been studied across many care contexts, yet there is a paucity of research on the experience among health care leaders.The purpose of this study was to understand the experiences and perceptions of moral distress in nurse leaders.This study used an interpretive description approach interviewing 32 Canadian nurse leaders about their experiences and perceptions of moral distress within their role as a leader and nurse.A constant comparative and thematic analysis process revealed three thematic patterns:(a) leaders suffer moral distress in similar and different ways from their employees; (b) relationships matter in the midst of coping and …

The Efficacy Of Psychosocial Services In Comprehensive Cancer Care: A Program Evaluation, Nicola B. Mucci

Antioch University Dissertations & Theses

On average, regardless of other factors, persons affected by cancer will experience some level of distress associated with the disease and its sequelae. Left untreated, psychosocial problems can, and often do, adversely affect a person's health and healthcare treatment. As a result, national initiatives have been implemented to recognize and treat psychosocial stressors to optimize a person's functioning and facilitate successful movement through the medical system. A program evaluation was conducted to examine how Providence Regional Cancer Partnership has addressed the psychosocial needs of its patient population. Specifically, the psychosocial services department, Patient Support Services, was evaluated to understand how …

"Intonations Of Their Own Language": An Analysis Of Leadership And Resonance In Two Progressive Young-Adult-Filled Congregations In The Pacific Northwest., D. Bethan Theunissen

Dissertations

Christendom in Canada and the United States is in decline, and young adults are leaving the church in considerable numbers. This exodus is especially noticeable in mainstream religious denominations, although evangelical groups are beginning to experience a similar waning. The fastest-growing “religious” group consists of those who identify with no religion.

Simultaneously, young adults are experiencing a far longer entry process into adulthood after adolescence than those who went before them. They also experience the world as unstable and impermanent. Their needs and the church’s needs could converge but instead seem to be antithetical to each other in ways that …

Clients As Voting Board Members: A Mixed Methods Examination Of San Diego County Nonprofit Human Services Organizations, Elaine Marie Lewis

Dissertations

The literature suggests that thoughtful board composition generates more strategic and thoughtful policymaking. This study examined one aspect of board composition that is frequently cited as a source of more strategic and thoughtful policymaking: clients as voting members.

This study used descriptive and inferential statistics to examine the prevalence of, and the factors associated with clients participating as board members of human services nonprofit organizations in San Diego County. Through a review of the most recent 12 months of board meeting notes, this study also explored the level of participation of two clients on the board of directors of one …

An Exploration Of The Use Of Photovoice-Inspired Techniques To Facilitate Narrative Leadership In A Small Group Of Middle-Aged Women, Michelle M. Zive

Dissertations

Leadership often is defined as a persuasive relationship. Over the last two decades, narrative leadership has been viewed in the Leadership Studies literature as a source of persuasion. Narrative leaders use stories to impact others in both large-scale political and social movements, as well as in large-scale organizations. Even as this has been happening, the field also has begun to re-conceptualize leadership as a group rather than an individual process, a view of leadership sometimes characterized as shared leadership. There is limited understanding of whether narrative leadership operates in shared leadership situations and a dearth of literature about specific techniques …

Strategies To Influence A Quality And Compliance Culture, Betsy Jean Macht

Walden Dissertations and Doctoral Studies

In drug, medical, and consumer products businesses, leaders should establish strategies that ensure production of quality products and drive profitability. Sales of defective or substandard products carry a potential risk of unintended effects on the consumer. The purpose of this single case study was to explore the strategies used by leaders to influence a culture of quality and compliance, leading to production of saleable products, and business profitability. The conceptual framework of the theory of constraints served to guide the scope and data analysis for this study. Participants included ten individuals with a minimum of 5 years of experience at …

Exploring Leader-Initiated Change Management For Adopting Cloud Services, Nancy Marie Landreville

Walden Dissertations and Doctoral Studies

Cloud technology requires a virtualized ubiquitous and scalable environment with shared resources. The general problem in cloud adoption is the absence of standardization across organizations. A standardized approach remained elusive since the inception of the Cloud First mandate. The purpose of this study was to explore leader-initiated change management (LICM) practices in cloud adoption within organizations. The theoretical framework included the classical theories of Kurt Lewin's organization change management, leader-member exchange, intentional change, and appreciative inquiry. A multiple case study design approach facilitated the exploration of LICM-value added practices to identify standardization in cloud adoption practices. Data collection included semistructured …

Culture Wars: Explaining Congressional Partisanship And Organizational Dysfunction Through Moral Foundations Theory, Jessica H. Wilson-Hart

Walden Dissertations and Doctoral Studies

The focus of this study was the organizational working environment and existing partisanship evident in the United States Congress. There has been a reduction in the number of laws passed over the last 30 years from a high of over 1,000 to a low of around 120, with a period of complete government shutdown in 2013. This qualitative research utilized qualitative content analysis to discover the nature of partisan conflict as demonstrated by 6 members of Congress. The conceptual framework for this study was moral foundations theory. Different moral principles held by Democrats and Republicans were studied as a possible …

Understanding The Influence Of Human Emotions In Organizations: The Emotional Extent Effects, Lambert Ikechi Ofoegbu

Walden Dissertations and Doctoral Studies

Emotional disengagement of employees may cause poor organizational performance, while emotional commitment of employees may enhance organizational performance. Informed by the theory of psychological ownership in organizations, the purpose of this qualitative multiple case study was to explore how employee emotional interactions in the workplace related to organizational performance within 3 multinational companies in Nigeria. The 3 selected companies represented the 3 industrial sectors in Nigeria were financial, construction, and oil and gas. Face-to-face interviews were conducted with 24 participants with a minimum of 5 years' experience in their respective organizations. Data analysis included transcription, coding, and querying, which produced …

Workplace Bullying: A Quantitative Study Of Adult Victims, Joyce Lynn Walker

Walden Dissertations and Doctoral Studies

Workplace bullying has gained widespread attention as contributing to the increase in organizational costs and the reduction in employee productivity. Organizations and human resource departments have conducted studies and developed prevention programs to address bullies, but few studies or programs have focused on the role of victims in the onset of bullying. This quantitative study examined the relationship between bullying victimization in the workplace, focusing on personality traits, specific problem solving, and a victim's locus of control belief. A sample (N = 94) of male and female college students completed the Negative Acts Questionnaire-Revised, Heppner's Problem-Solving Inventory, Levenson's Locus of …

Book Review: Reinventing Organizations: A Guide To Creating Organizations Inspired By The Next Stage In Human Consciousness By Frederic Laloux, David K. Banner

Journal of Sustainable Social Impact

Reinventing Organizations: A Guide to Creating Organizations Inspired by the Next Stage of Human Consciousness is a terrific book for anyone interesting in learning about democratizing and debureaucratizing organizations while increasing profits and employee satisfaction, engagement, and well-being. Though this sounds unrealistic and perhaps a bit Utopian, author Frederic Laloux’s thorough research and in-depth reportage of various exemplar organizations around the world, demonstrate that it can be done—but not by anybody. Like any evolutionary system, the forefront of enlightened organizational change begins with a few who become the models and create the systems and conditions for others to follow—when they …