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Articles 1381 - 1410 of 2876

Full-Text Articles in Organizational Behavior and Theory

Size, Functional Heterogeneity, And Teamwork Quality Predict Team Creativity And Innovation, Robert L. Dipboye Jan 2017

Size, Functional Heterogeneity, And Teamwork Quality Predict Team Creativity And Innovation, Robert L. Dipboye

Faculty Scholarship and Creative Works

Team size, heterogeneity, and an aggregate measure of teamwork quality predicted the effectiveness of organizational problem solving teams in generating ideas and obtaining the acceptance of management for these ideas. The results of regression analyses revealed that large teams generated more total and implemented ideas than smaller teams. In addition to more total and implemented ideas, teams with higher functional heterogeneity and teamwork quality generated more total and implemented ideas per member. Team size also moderated the effects of self-reported teamwork quality such that larger teams showed a stronger positive relation of teamwork quality with total and implemented ideas than …

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Citizen Engagement In Local Government Management In Post-Colonial African Countries: A Case Study Of The Republic Of Burundi, Ngulwe K. Alfani Jan 2017

Citizen Engagement In Local Government Management In Post-Colonial African Countries: A Case Study Of The Republic Of Burundi, Ngulwe K. Alfani

School of Business Student Theses and Dissertations

Literature on in-depth studies of citizen engagement in local government management in African post-colonial countries is scarce. This qualitative research sought to understand the practice of citizen engagement in four selected African countries, but due to financial constraint, the Republic of Burundi was selected for the study. Data consisted of documentary sources, observational field notes, focus group discussions, and 23 individuals’ semi-structured interviews with open-ended questions of Burundian local government, mainly, Marie de Bujumbura and its communes. Data were analyzed through detailed description, categorical aggregation, direct interpretation, and development of naturalistic generalization. The findings from the reading of governmental documents …

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Workplace Antidiscrimination Policy Effect On Transgender Employee Job Satisfaction, Stacie Christian Jan 2017

Workplace Antidiscrimination Policy Effect On Transgender Employee Job Satisfaction, Stacie Christian

Walden Dissertations and Doctoral Studies

Not all organizations in Wisconsin have transgender inclusive antidiscrimination policies. Leadership can use the results of this study to understand the effect of antidiscrimination policies on transgender employee job satisfaction. Quantitative data were collected from transgender employees aged 18 years or older who were employed but not self-employed in the state of Wisconsin. The relationship between the presence and absence of transgender inclusive antidiscrimination policy and job satisfaction was addressed by creating an anonymous online survey that contained demographic questions, the 1997 Job Descriptive Index (JDI) and the Job in General (JIG). Participants were notified of the study using fliers …

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Relationships Between Sales Management Control, Salesperson Role, And Salesperson Performance, Michelle Vazzana Jan 2017

Relationships Between Sales Management Control, Salesperson Role, And Salesperson Performance, Michelle Vazzana

Walden Dissertations and Doctoral Studies

Organization theory proposes that managers exert control over the behavior of salespeople and the outcomes salespeople are expected to deliver. The purpose of this quantitative, nonexperimental study was to examine the relationships between activity control, capability control, and outcome control and salesperson performance, as well as the moderating effects of product complexity, task complexity, and number of accounts on the control-performance relationships for business-to-business sales personnel. The framework for the study was based in the concept of organizational control. Data analysis included hierarchical regression of a convenience sample of 374 survey responses from salespeople to analyze the direct and moderating …

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Relationships Between Job Satisfaction, Supervisor Support, And Profitability Among Quick Service Industry Employees, Joseph Carl Vann Jan 2017

Relationships Between Job Satisfaction, Supervisor Support, And Profitability Among Quick Service Industry Employees, Joseph Carl Vann

Walden Dissertations and Doctoral Studies

Low profit margins threaten the sustainability of quick service restaurants (QSRs). In the United States, low levels of employee job satisfaction and low employee perceptions of supervisor support decrease organizational profitability by as much as $151 million annually, depending on the size and type of organization. Guided by the 2-factor theory of motivation, the purpose of this correlational study was to examine the relationship between employee job satisfaction, employee perceptions of supervisor support, and organizational profitability. A convenience sample of employees from 86 QSR franchise locations in Houston, Texas completed the Job Satisfaction and Perceived Supervisor Support surveys. Multiple linear …

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Perceived Leadership Style, Gender, And Job Satisfaction In County Jail Correctional Officers, Melissa Minardo Jan 2017

Perceived Leadership Style, Gender, And Job Satisfaction In County Jail Correctional Officers, Melissa Minardo

Walden Dissertations and Doctoral Studies

There is a considerable amount of research demonstrating important gender differences in job satisfaction and perceived leadership style. These critical relationships have not been sufficiently explored in correctional institutions, particularly as more women are entering corrections officer positions, and low job satisfaction can lead to risky and sometimes life-threatening consequences. The purpose of this ex post facto study was to investigate the relationship between correctional officers' job satisfaction and their perception of transformational leadership style in their supervisor and to explore how the interaction between leadership style and gender affects job satisfaction. The theoretical framework of transformational leadership was used …

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A Phenomenological Study Of Correctional Officers' Perceived Emotions On The Job, Heather Susan Grammatico Jan 2017

A Phenomenological Study Of Correctional Officers' Perceived Emotions On The Job, Heather Susan Grammatico

Walden Dissertations and Doctoral Studies

Correctional officers work in a stressful environment and are regularly exposed to dangerous and emotionally charged situations. Researchers have detailed the potential negative outcomes of this occupation, yet little research has examined the extent to which correctional officers experience emotion while on their shifts, and how those emotions may translate into stress, divorce, substance abuse issues, domestic violence, and high mortality rates upon retirement. The purpose of this phenomenological study was to learn how correctional officers experience their felt and expressed emotions while at work. Data collection was done using a 15-item open ended questionnaire designed by the researcher and …

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Analytic Tradecraft In The U.S. Intelligence Community, John Joseph Borek Jan 2017

Analytic Tradecraft In The U.S. Intelligence Community, John Joseph Borek

Walden Dissertations and Doctoral Studies

The Intelligence Reform and Terrorism Prevention Act of 2004 addressed the belief that weak analytic tradecraft had been an underlying cause of intelligence failures in the U.S. by requiring the Director of National Intelligence to establish and enforce tradecraft standards throughout the U.S. intelligence community (IC). However, analytic tradecraft-the innate abilities and learned skills of intelligence analysts, combined with the tools and technology needed to conduct analysis-is an understudied and poorly understood concept and a decade later, the frequency of intelligence failures has not improved. Using actor-network theory (ANT) as the foundation, the purpose of this qualitative narrative study was …

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Gender Matters: Perceptions Of Corporate Leadership, Kylie A. Braegelmann Jan 2017

Gender Matters: Perceptions Of Corporate Leadership, Kylie A. Braegelmann

Electronic Theses and Dissertations

Women remain conspicuously underrepresented at the highest levels of corporate management; thus, it seems, gender matters. Gender bias in financial markets would imply an inefficient market, which necessarily constrains economic performance and social welfare more generally. To measure gender bias, I examine the cumulative abnormal returns around CEO announcements from 1992 through 2016 using a modified event study methodology. Existing event studies in this field are inconclusive as to whether or not such a bias exists. Therefore, this research contributes to the literature by extending the data, using a larger event window, and studying bias over time and firm size. …

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Locked Up: Parallel Correctional Officer, Deputy, And Inmate Decision-Making Experiences In County Jails, Mariko Catherine Peshon Jan 2017

Locked Up: Parallel Correctional Officer, Deputy, And Inmate Decision-Making Experiences In County Jails, Mariko Catherine Peshon

Dissertations

Recidivism is a complex phenomenon. Greater than 65 percent of incarcerated adults return to jail within three years. While numerous empirical studies focus on factors that contribute to recidivism, there is limited existing research that examines decision-making as one of these factors. The purpose of this study is to address this gap in the literature and develop an understanding of the influence of decision-making processes on inmates and correctional officers and deputies in the California criminal justice system. An exploratory 2014 pilot study at three California county jails found correctional officers and inmates faced similar challenges related to decision-making as …

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Correlations Between Management Behaviors And Financial Indicators With Fda Compliance Leading To Medicine Shortages, Francisco Gutierrez-Perez Jan 2017

Correlations Between Management Behaviors And Financial Indicators With Fda Compliance Leading To Medicine Shortages, Francisco Gutierrez-Perez

Walden Dissertations and Doctoral Studies

In the first 3 years of the Obama Administration, 2009-2011, the number of warning letters issued to pharmaceutical firms for manufacturing and quality issues increased by 81% to 49 letters. Only 9 letters were issued in the last 3 years of the George W. Bush Administration. Shortfalls in compliance and product quality led to medicine shortages that affected patients' treatment and health. This quantitative study sought to learn to what extent, if any, the independent variables, management behaviors and financial indicators at pharmaceutical firms in the United States, correlated with, or predicted, the dependent variable, compliance with the FDA regulations. …

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Exploring The Impact Of Collective Bargaining Agreements On Employee Performance Management, Nana Gyesie Jan 2017

Exploring The Impact Of Collective Bargaining Agreements On Employee Performance Management, Nana Gyesie

Walden Dissertations and Doctoral Studies

As of 2014, union density in the United States had dropped compared to union density during the 1950s. Collective bargaining agreements are the foundational agreement for all issues related to salary, benefits, and working conditions. The purpose of this multiple case study was to explore how collective bargaining agreements hindered or enabled managers from creating and sustaining high performance work practices. The conceptual framework included Walton and McKersie's work on behavioral theories for labor negotiations, human capital, and collective bargaining, and Huselid's work on high performance work practices. Fifteen respondents across 5 labor unions in Washington DC were selected through …

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Examining The Role Of Emotional Intelligence In The Work And Life Balance Of Foster Care Workers, Pamela Applewhite Applewhite Jan 2017

Examining The Role Of Emotional Intelligence In The Work And Life Balance Of Foster Care Workers, Pamela Applewhite Applewhite

Walden Dissertations and Doctoral Studies

Foster care workers are an important part of the social service system, as they are the first line of support for children without families or who have been subjected to tragic events leading to their need for foster care. Foster care workers often experience work-life boundary issues due to the emotional nature of their work. The purpose of this quantitative study was to examine the relationship between (a) emotional intelligence and absenteeism and (b) emotional intelligence and work-life balance with foster care workers. Data was collected from foster care workers in the state of South Carolina employed with the Department …

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The Relationship Between Ethnic Identity And Leadership Style, Kim Renee Haney-Brown Jan 2017

The Relationship Between Ethnic Identity And Leadership Style, Kim Renee Haney-Brown

Walden Dissertations and Doctoral Studies

The United States Bureau of Labor Statistics has reported workforce disparities in the representation of minority ethnic groups in leadership positions for more than 5 decades. In 2011, Executive Order 13583 initiated the Government-wide Diversity and Inclusion Strategic Plan, directing federal agencies to recruit a diverse workforce, cultivate inclusion across occupations, and develop strategies to enable leading a diverse workforce. This plan is important considering other research studies show various approaches to understanding leadership behaviors; however, empirical studies have yet to explore if there is a relationship between ethnic identity and leadership style to inform diversity and inclusion efforts. The …

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Perceptions Of Leadership And Employee Performance In Child Welfare Agencies, Deatrice Haney Jan 2017

Perceptions Of Leadership And Employee Performance In Child Welfare Agencies, Deatrice Haney

Walden Dissertations and Doctoral Studies

Child welfare leaders reflect their organizations' mission and vision and are entrusted to provide support to employees, who in turn provide services to one of the most vulnerable populations, children. Little, however is known about how leaders perceive their roles and responsibilities in terms of providing sufficient supervisory and guidance to child welfare workers in order to support organizational goals. Guided by Houses' path-goal theory, this phenomenological study examined the perceptions of child welfare leaders related to leadership behaviors, strategies to improve administration, work performance, communication, and fostering an inclusive work environment. A sample of 16 participants working as administrators, …

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A Phenomenological Study Of Cross Gender Mentoring Among U.S. Army Officers, Scott Randolph Johnson Jan 2017

A Phenomenological Study Of Cross Gender Mentoring Among U.S. Army Officers, Scott Randolph Johnson

Walden Dissertations and Doctoral Studies

Leader mentoring in the military has not been well researched, especially that involving cross-gender pairings. A phenomenological study was conducted to gain insight into the perceptions, thoughts, and feelings of military officers regarding their decision to engage in mentoring, to include with members of the opposite gender. Semistructured interviews were conducted with 20 male and 20 female U.S. Army senior commissioned officers to collect information regarding mentoring selection perspectives and decisions and to examine emerging themes, concepts, and patterns, using NVivo 11 Pro Plus. Negative themes that emerged among both male and female participants concerned adverse perceptions of members within …

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Humanitarian Aid Workers' Perceptions Of Stress Management Services, Annette Hearns Jan 2017

Humanitarian Aid Workers' Perceptions Of Stress Management Services, Annette Hearns

Walden Dissertations and Doctoral Studies

Humanitarian aid workers live and work in harsh circumstances far from loved ones and support mechanisms. The problem is that international aid must continue to work effectively despite stress levels. The purpose of this phenomenological study was to understand how aid workers perceive their work-related stressors, examine their subsequent experiences of in-house stress management services, and describe the factors that influence aid workers' decisions to access in-house stress management services. The conservation of resources theory was used to understand aid workers experience of stress. A purposive sampling technique was used to identify 12 aid workers with a minimum of 5 …

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Testing A Psychological Readiness Training Intervention On Ptsd, Depression, Anxiety, & Stress In First Responders, Renee Kosor Jan 2017

Testing A Psychological Readiness Training Intervention On Ptsd, Depression, Anxiety, & Stress In First Responders, Renee Kosor

Walden Dissertations and Doctoral Studies

Exposure to traumatic events is rare for the general public but common for first responders. However, there is little proactive emotional health care occurring inside the first responder community. No preventive treatment for depression, anxiety, stress, and PTSD exists. The purpose of this study was to determine the efficacy of a psychological readiness training intervention on 361 police officers and firefighters in a medium-size Midwestern city. A combined positive psychological capital and cognitive behavior therapy approach was used to frame the study. This study used a pretest, posttest quasi-experimental design. The participants were a convenience sample of 119 volunteers from …

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A Model For Understanding The Complexity Of Repatriation Into Organizations: A Systems Approach, Nancy Hennigar Reisig Jan 2017

A Model For Understanding The Complexity Of Repatriation Into Organizations: A Systems Approach, Nancy Hennigar Reisig

Student Articles, Chapters, Presentations, Learning Objects

The expatriation/repatriation cycle is a complex system, only parts of which have been studied. Repatriation occurs within a larger system that includes the employee, his or her family, the organization’s business dynamic and Human Resources practices, and its culture. This article examines this system, reviewing key organizational factors affecting repatriation, including organizational design, development, and culture, as well as the neglected role of Human Resources management. Theories around professional employee turnover that link to the repatriate experience are also explored. The author proposes a model for understanding the complexity of repatriation. Gaps in current understanding are discussed as a basis …

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Exploring The Lives Of Women Who Lead, Susan Cloninger Jan 2017

Exploring The Lives Of Women Who Lead, Susan Cloninger

Antioch University Dissertations & Theses

Scholars have identified various reasons for the underrepresentation of women in the upper echelons of organizations.This study used grounded theory methodology enhanced by situational analysis to explore how American women at senior levels in large organizational contexts engage and negotiate the totality of their situation.Utilizing a predominately White, married, middle to upper class, heterosexual sample, this study sought to understand how women create and consign meaning around their experiences; how they experience the fluidity and boundaries of multiple identities; and how they experience the entanglement of macro, meso, and micro societal forces.It explores relationships among factors participants named as influential …

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Is Saying “Sorry” Enough? Examining The Effects Of Apology Typologies By Organization On Consumer Responses, May O. Lwin, Augustine Pang, Jun-Qi Loh, Marilyn Hui-Ying Peh, Sarah Ann Rodriguez, Nur Hanisah Binte Zelani Jan 2017

Is Saying “Sorry” Enough? Examining The Effects Of Apology Typologies By Organization On Consumer Responses, May O. Lwin, Augustine Pang, Jun-Qi Loh, Marilyn Hui-Ying Peh, Sarah Ann Rodriguez, Nur Hanisah Binte Zelani

Research Collection Lee Kong Chian School Of Business

Apology has been found to be the most effective strategy in times of crises. However, there is a dearth of research on the kinds of apology used and how primary stakeholders, in particular consumers, received them. This study aims to examine consumer responses to the types of apologies offered post crises against the levels of attribution of responsibility. We also assess the potential mediating role of ethical concerns by developing the Perception-Behavioral Model of Crisis Response. An experiment was conducted to ascertain consumers’ impression of the organization post-apology. The results showed that the attribution of crisis responsibility significantly influences complaining, …

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How Crisis Managers Define Ethical Crisis Communication In Singapore: Identifying Organizational Factors That Influence Adoption Of Ethical Stances, Augustine Pang, Yan Jin, Benjamin Meng-Keng Ho Jan 2017

How Crisis Managers Define Ethical Crisis Communication In Singapore: Identifying Organizational Factors That Influence Adoption Of Ethical Stances, Augustine Pang, Yan Jin, Benjamin Meng-Keng Ho

Research Collection Lee Kong Chian School Of Business

This study explores the veracity of the six ethical variables proposed in the contingency theory of strategic conflict management – the role of PR practitioner, the role of top management, nature of the crisis, the activism of stakeholders; government regulation/intervention; diversity to different cultures and exposure external business environments. In-depth interviews with 10 communication professionals in Singapore were conducted. In line with the patriarchal management structure, the top management plays a critical role in determining ethical stances, with practitioners playing important consultative positions. Also, the role of the relevant government almost predisposes the organization toward certain ethical stances. The study …

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Leading Change In Complex Systems: A Paradigm Shift, Cheryl Lemaster Jan 2017

Leading Change In Complex Systems: A Paradigm Shift, Cheryl Lemaster

Antioch University Dissertations & Theses

This qualitative study is an in-depth exploration of the experiences of 20 executive-level leaders from American corporations, government agencies, hospitals, and universities.At the heart of this investigation are stories that reveal the challenge of leading change in complex systems from the leader perspective, creating an opportunity to explore sense-making and sense-giving as guided by individual values and organizational contexts.Complexity Science, the framework for this research, is the study of relationships within and among systems.The aim of approaching this research from a complexity perspective is to gain a more realistic view of the issues and challenges that leaders face during change, …

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Elements Of Effective Interorganizational Collaboration: A Mixed Methods Study, Patricia A. Greer Jan 2017

Elements Of Effective Interorganizational Collaboration: A Mixed Methods Study, Patricia A. Greer

Antioch University Dissertations & Theses

Interorganizational collaboration is a process used by committed stakeholders within a problem domain to solve 'messy’ or complex issues. Joint identification and resolution of complex problems is achieved through an iterative process, using elements for success: committed members, resources, time, communication, trust, shared goal, defined process, and collective identity. This study utilized an exploratory sequential mixed methods process as a practical approach, resulting in richer data and increased understanding of the phenomenon of collaboration. The guiding research problem explored which elements influence successful collaborations and, specifically, how collective identity is developed, sustained, and related to the perception of success. The …

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Practicing Sacred Encounters: A Narrative Analysis Of Relational, Spiritual, And Nursing Leadership, Margaret Woodrow Mark Jan 2017

Practicing Sacred Encounters: A Narrative Analysis Of Relational, Spiritual, And Nursing Leadership, Margaret Woodrow Mark

Antioch University Dissertations & Theses

This research examined one large health system that has, through a stated mission outcome that every encounter is a sacred encounter, sought to enhance relationships occurring within the health care environment. Seeking to understand the lived experience of sacred encounters through the lens of nurse leaders in one acute care hospital settings this study examined how nurse leaders experienced their leadership role in realizing sacred encounters. Participants were defined as nurse leaders from one hospital setting and included nurse managers, directors and one vice president. A narrative thematic analysis framed by situational analysis was the method of inquiry. Data was …

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Rhizomatic Learning And Adapting: A Case Study Exploring An Interprofessional Team's Lived Experiences, Renee Charney Jan 2017

Rhizomatic Learning And Adapting: A Case Study Exploring An Interprofessional Team's Lived Experiences, Renee Charney

Antioch University Dissertations & Theses

The purpose of this theoretical case study was to explore the lived experiences of members within an inter-professional team about how they learn and adapt while dedicating their lives toward the well-being of students residing in and attending a rehabilitation home school. Although there is broad literature that addresses legacy learning theories and frameworks, as well as complex-adaptive organizations, very little shows how the application of rhizome philosophy principles address learning and adapting within an organizational context. This study is a step toward addressing that gap. Using interviews, thematic analysis, and storyline networking, the study explored in depth the lived …

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Design Thinker Profile: Creating And Validating A Scale For Measuring Design Thinking Capabilities, Dani Chesson Jan 2017

Design Thinker Profile: Creating And Validating A Scale For Measuring Design Thinking Capabilities, Dani Chesson

Antioch University Dissertations & Theses

This study developed a scale for assessing design thinking capabilities in individuals. Many organizations today are turning to design thinking to tackle the complex challenges they face. As organizations move toward adopting this way of working the need to develop design thinking capabilities in individuals becomes imperative. The capabilities needed for engaging in design thinking are skills that we all have to some varying degree, but we do not all use them to their full potential when solving problems. The scale developed in this study measures the degree to which an individual uses design thinking capabilities when engaged in problem …

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Inclusive Leadership's Evolving Context: Organizational Climate And Culture Connect, Maria E. Dezenberg Jan 2017

Inclusive Leadership's Evolving Context: Organizational Climate And Culture Connect, Maria E. Dezenberg

Antioch University Dissertations & Theses

Conventional forms of leadership that are prominent in organizational life today are seemingly antithetical to the landscape of our dynamic, global society. The continued focus on traditional hierarchies with leadership that functions in a “chain of command” manner begs the question of how organizations can reshape routines and relationships to reflect processes of inclusion and collaboration that have the capability of provoking progressive change in organizations. Diversity and Inclusion scholars have identified the newer construct of inclusive leadership as apt to advance climates and cultures of inclusion through social processes that encourage inclusive practices and behaviors. These fluid aspects of …

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The Evolution Of Ownership Structure In Japanese Firms (1962-2012), Jungwook Shim, Toru Yoshikawa Jan 2017

The Evolution Of Ownership Structure In Japanese Firms (1962-2012), Jungwook Shim, Toru Yoshikawa

Research Collection Lee Kong Chian School Of Business

In this chapter, we investigate the evolution of ownership structure and corporate governance in Japanese firms based on the entire population of listed firms from 1962 to 2012.

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When Price Precision Pays In Negotiations, Michael Schaerer Jan 2017

When Price Precision Pays In Negotiations, Michael Schaerer

Research Collection Lee Kong Chian School Of Business

When negotiating, is an offer of 99.95 euros better than 100 euros? Our recent study shows that there is no universally true answer to the question of price precision and that the right strategy depends on with whom you are negotiating.

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