Organizational Behavior and Theory Commons^™

Influence Of Organizational Culture On The Relationship Between Psychological Contracts And Organizational Citizenship Behavior, Jennifer M. Carbajal

Theses and Dissertations

The issue of what antecedents of organizational citizenship behavior (OCB) and psychological contracts (PC) employees form with their organization has also been of interest as they have many implications on an employee's extra-role behavior, specifically OCBs. This research investigates the relationship between types of PCs (a) relational and (b) transactional and the propensity to perform (a) altruism and (b) compliance OCB. Furthermore, the influence of organizational culture (OC) dimensions (a) internal orientation and (b) external orientation on this relationship was explored. The results show that transactional PCs were negatively related to both dimensions of OCB. Relational PCs were positively related …

Large-Scale Investigation Of The Role Of Trait Activation Theory For Understanding Assessment Center Convergent And Discriminant Validity, Filip Lievens, Christopher S. Chasteen, Eric A. Day, Neil D. Christiansen

Research Collection Lee Kong Chian School Of Business

This study used trait activation theory as a theoretical framework to conduct a large-scale test of the interactionist explanation of the convergent and discriminant validity findings obtained in assessment centers. Trait activation theory specifies the conditions in which cross-situationally consistent and inconsistent candidate performances are likely to occur. Results obtained by aggregating correlations across 30 multitrait-multimethod matrices supported the propositions of trait activation theory, shedding a more positive light on the construct validity puzzle in assessment centers. Overall, convergence among assessment center ratings was better between exercises that provided an opportunity to observe behavior related to the same trait, and …

The Sales Managers' Implicit Personality Theory And Leadership Variables, Gordon Gunn Mosley

Doctoral Dissertations

The purpose of this study was to explore the relationship of sales managers' implicit personality theory and various leadership variables provided to salespeople by their sales managers. Several bodies of literature were reviewed for this study from the educational psychology, management, leadership, and marketing/sales disciplines. More specifically, this study addressed the following research questions: (1) What effect does sales managers' implicit personality theory have on the nature of the feedback they provide to their salespeople? (2) What effect does sales managers' implicit personality theory have of the transformational leadership they provide to their salespeople? (3) What effect does sales managers' …

An Exploratory Study Of The Influence Of Life Management Strategies On Job Satisfaction And Job Performance In A Personal Selling Context, Dheeraj Sharma

Doctoral Dissertations

Extant literature on goal oriented behaviors suggests that individual goal orientation is an important determinant of a salesperson's job satisfaction and job performance. However, the present conceptualization of goal orientation suffers from flawed paradigmatic structure. There are two major disparate paradigms of goal orientation in the extant literature. The first paradigm views goal orientation as a stable personality trait and the second paradigm views it as contextually driven phenomenon. The present study proffers a new approach of conceptualizing individual goal orientation, by introducing the meta-model of Life Management Strategies (Baltes and Baltes, 1998; Freund and Baltes, 1998) in the personal …

A New Theory And Measure Of Ethical Work Climate: The Psychological Process Model (Ppm) And The Ethical Climate Index (Eci), Anke Arnaud

Management, Marketing and Operations - Daytona Beach

With this dissertation I developed a new theory and measure of ethical work climate (EWC). Currently, there exists one dominant theory and measure of EWC developed by Victor and Cullen (1988, 1987). Even though researchers have identified problems with this theory, such as inconsistencies with regard to its limited theoretical scope and troubling psychometric properties, it is the most widely utilized framework for conceptualizing and testing EWC. Therefore, I propose to develop an improved theory and measure of EWC, one capable of addressing some of the principle shortcomings of earlier efforts. Building on Rest’s (1986, 1979) “Four-Component” model of individual-level …

Regret And The Control Of Temporary Preferences, Terry Connolly, Jochen Reb

Research Collection Lee Kong Chian School Of Business

Regret is often symptomatic of the defective decisions associated with temporary preference problems. It may also help overcome these defects. Outcome regret can modify the relative utilities of different payoffs. Process regret can motivate search for better decision processes or trap-evading strategies. Heightened regret may thus be functional for control of these self-defeating choices.

The Risk Of Adverse Impact In Selections Based On A Test With Known Effect Size, Wilfried De Corte, Filip Lievens

Research Collection Lee Kong Chian School Of Business

The authors derive the exact sampling distribution function of the adverse impact (AI) ratio for single-stage, top-down selections using tests with known effect sizes. Subsequently, it is shown how this distribution function can be used to determine the risk that a future selection decision on the basis of such tests will result in an outcome that reflects the presence of AI. The article therefore provides test and selection practitioners with a valuable tool to decide between alternative selection predictors.

The Information Content Of Short Interest: A Natural Experiment, Tom Arnold, Alexander W. Butler, Timothy Falcon Crack, Y. Zhang

Finance Faculty Publications

Few studies have examined the relationship between customer injustice and employees’ retaliatory counterproductive behaviors toward customers, and those that have done so were conducted in a Western setting. We extend these studies by examining the relationship in a Singaporean context where retaliatory behaviors by employees might be culturally constrained. While the previously-established positive relationship between customer injustice and counterproductive behaviors was not replicated using peer-reported data from employees across two hotels in Singapore, we found that individuals’ self-efficacy and perceived social support moderated it. Specifically, the injustice-to-counterproductive behaviors relationship was positive for individuals with high self-efficacy, and for those who …

Regret In Cancer-Related Decisions, Terry Connolly, Jochen Reb

Research Collection Lee Kong Chian School Of Business

Decision-related regret is a negative emotion associated with thinking about a past or future choice. The thinking component generally takes the form of a wish that things were otherwise and involves a comparison of what actually did or will take place with some better alternative--a counterfactual thought. For predecisional (anticipated) regret, the thinking involves a mental simulation of the outcomes that might result from different choice options. Prior research has focused on regret associated with decision outcomes, addressing especially (a) the comparison outcome selected and (b) whether the outcome resulted from action or inaction. More recent research examines regret associated …

Job Satisfaction Among United States Air Force Security Forces Personnel Post-1997 Career Field Merger, James Harrison Popphan

All-Inclusive List of Electronic Theses and Dissertations

Research was conducted to determine factors contributing to job satisfaction among US Air Force Security Forces personnel. Previous research conducted prior to major structural changes within the career field in 1997 and increased operations tempo due to the Global War on Terror was of questionable current pertinence. Job satisfaction has been shown to directly affect retention and performance. Retention is extremely important within the career field due to a personnel shortage of 8,000 troops. The current research closely followed the research design used by Michael Reiner to assess job satisfaction in the career field in 1997, and compares current findings …

Interaction Between The Process Used To Introduce Change And The Personality Of Organizational Members: An International Test, Terry W. Riddle Jr.

Theses and Dissertations

Organizations introduce change to strengthen organizational performance and improve effectiveness. Drawing from literature in the areas of organizational change and personality characteristics, this study seeks to uncover the influence personality has on an individual's readiness for change. Data were utilized from two previous studies that sampled both an American organization and a Korean organization. The administered questionnaires captured data pertaining to the individuals' perceptions of the change process, their personality attributes, and their readiness for change. Using a statistical method known as moderated multiple regression, the study examined whether personality moderates the impact the change process has on an individual's …

Initiating An Entrepreneurial Mindset In The Department Of Defense (Dod): Testing A Comprehensive Model, Gretchen R. Rhoads

Theses and Dissertations

Transformation will become vital as senior military leaders prepare to fight tomorrow's battles. The pervasiveness of the entrepreneurial mind set within Department of Defense (DoD) organizations and the ability of senior leaders to foster that mind set will be vital. This research effort tested an integrated model of the entrepreneurial mind set and produced a framework that senior leaders can implement to ignite their organizations' innovative potential and ability to transform. The research used a questionnaire to gather data regarding three entrepreneurial mind set antecedents -- individual characteristics, process, and context -- to determine the level of influence each has …

Assessment Centers In Belgium: The Results Of A Study On Their Validity And Fairness, Filip Lievens, Etienne Van Keer, Morel De Witte

Research Collection Lee Kong Chian School Of Business

In Belgium, assessment centers have grown in popularity. Despite this growing popularity, the validity of these selection and development methods has not been examined in Belgium. Therefore, this study examines the predictive validity and fairness of an assessment center of a large bank. The sample consisted of 252 middle level managers. Results revealed that the assessment center provides a valid prediction of success in higher managerial positions. With respect to fairness, this assessment center also scores well. Virtually no significant differences between men and women and between Flemish and French speaking Belgians are found. These positive results might be explained …

Easing The Inferential Leap In Competency Modeling: The Effects Of Task-Related Information And Subject Matter Expertise, Filip Lievens, Juan I. Sanchez, Wilfred De Corte

Research Collection Lee Kong Chian School Of Business

Despite the rising popularity of the practice of competency modeling, research on competency modeling has lagged behind. This study begins to close this practice-science gap through 3 studies (1 lab study and 2 field studies), which employ generalizability analysis to shed light on (a) the quality of inferences made in competency modeling and (b) the effects of incorporating elements of traditional job analysis into competency modeling to raise the quality of competency inferences. Study 1 showed that competency modeling resulted in poor interrater reliability and poor between-job discriminant validity amongst inexperienced raters. In contrast, Study 2 suggested that the quality …

Future Perspectives On Employee Selection: Key Directions For Future Research And Practice, Neil Anderson, Filip Lievens, Karen Van Dam, Ann Marie Ryan

Research Collection Lee Kong Chian School Of Business

A future-oriented perspective for selection and assessment research is presented. Four superordinate themes of critical import to the development of future research are identified: (i) bimodal prediction, (ii) multilevel fit, (iii) applicant reactions and decision making, and (iv) tensions between research and practice in employee selection. Under each theme we pose a number of outstanding questions for research. Implications for practice and the ongoing advancement of the sub-field of selection, traditionally one of the most robust core disciplines in international IWO psychology, are discussed.

How The U.S. Military's Equal Opportunity Training Program Impacts Operational Readiness And Effectiveness: An Exploratory Study, James R. Camic

Psychology Theses & Dissertations

The Department of Defense is dedicated to creating an environment that recognizes individuals' diverse backgrounds. The Defense Equal Opportunity Management Institute (DEOMI) was developed to train Equal Opportunity Advisors (EOAs), implement training programs at the unit level, and evaluate the Equal Opportunity Climate of the military. Many of the programs developed at DEOMI were developed with the belief that diversity appreciation and prejudice avoidance (DAPA) lead to combat readiness and operational effectiveness (CROE).

A qualitative, grounded theory approach was employed to help understand how DAP A is related to CROE. Interviews were conducted with retired EOAs in which they related …

Implications Of Biblical Principles Of Rhythm And Rest For Individual And Organizational Practices, Margaret Diddams, Lisa Surdyk, Denise Daniels, Jeff B. Van Duzer

SPU Works

The information technology economy with its endless 24/7 workdays has eroded the normative cycle of work and rest, and as a result, many Americans are experiencing a profound and increasing sense of time pressure. By integrating biblical passages relating to Sabbath observance with psychological and organizational empirical literature, Diddams et al seek describe the principles of rest, reflection, and relationships underlying biblical notions of rhythm; identify their associated influence on psychological wellness; and discuss how organizations can embrace a rhythmic, Sabbath culture.

Revised Estimates Of Dimension And Exercise Variance Components In Assessment Center Postexercise Dimension Ratings, Charles E. Lance, Tracy A. Lambert, Amanda G. Gewin, Filip Lievens, James M. Conway

Research Collection Lee Kong Chian School Of Business

The authors reanalyzed assessment center (AC) multitrait-multimethod (MTMM) matrices containing correlations among postexercise dimension ratings (PEDRs) reported by F. Lievens and J. M. Conway (2001). Unlike F. Lievens and J. M. Conway, who used a correlated dimension-correlated uniqueness model, we used a different set of confirmatory-factor-analysis-based models (1-dimension-correlated Exercise and 1-dimension-correlated uniqueness models) to estimate dimension and exercise variance components in AC PEDRs. Results of reanalyses suggest that, consistent with previous narrative reviews, exercise variance components dominate over dimension variance components after all. Implications for AC construct validity and possible redirections of research on the validity of ACs are discussed.

"I Think They Discriminated Against Me": Using Prototype Theory And Organizational Justice Theory For Understanding Perceived Discrimination In Selection And Promotion Situations, Michael M. Harris, Filip Lievens, Greet Van Hoye

Research Collection Lee Kong Chian School Of Business

Research in industrial/organizational (I/O) psychology has generally focused on objective measures of employment discrimination and has virtually neglected individuals' subjective perceptions as to whether a selection or promotion process is discriminatory or not. This paper presents two theoretical models as organizing frameworks to explain candidates' likelihood of perceiving that discrimination has occurred in a certain selection or Promotion situation. The prototype model stresses the importance of the prototypical victim-perpetrator combination, the perceived intention of the decision-maker, and the perceived harm caused as possible antecedents of perceived employment discrimination. In the organizational justice model, procedural, informational, interpersonal, and distributive fairness play …

Corporate And Individual Influences On Managers' Social Orientation, Joachim W. Marz, Thomas L. Powers, Thomas Queisser

WCBT Faculty Publications

This paper reports research on the influence of corporate and individual characteristics on managers' social orientation in Germany. The results indicate that mid-level managers expressed a significantly lower social orientation than low-level managers, and that job activity did not impact social orientation. Female respondents expressed a higher social orientation than male respondents. No impact of the political system origin (former East Germany versus former West Germany) on social orientation was shown. Overall, corporate position had a significantly higher impact on social orientation than did the characteristics of the individuals surveyed.

The Effects Of Transformational And Transactional Leadership On Job Satisfaction Affective Commitment And Turnover Intentions Among Teleworkers, Janet L. Bryant

Psychology Theses & Dissertations

This study is among the first to examine the influence of leadership among teleworkers. Effects of transformational and transactional leadership on job satisfaction, affective commitment, and turnover intentions were examined in a secondary data analysis of 128 teleworkers. Hierarchical linear regression results support the influence of both forms of leadership on these outcomes, although an augmentation effect for transformational leadership was observed only for affective commitment and turnover intentions. Findings from moderated regression analyses indicate that the effect of transformational leadership degrades with increasing telework frequency. This study shows that leadership is important in telework arrangements, although the manner in …

Applicant Perceptions Of Selection Procedures: The Role Of Selection Information, Belief In Tests, And Comparative Anxiety, Filip Lievens, Wilfried De Corte, Katrien Brysse

Research Collection Lee Kong Chian School Of Business

This study addresses the effects of the provision of information on the reliability and validity of selection procedures and the effects of test-taker attitudes (i.e., belief in tests and comparative anxiety) on fairness perceptions. Prior to an actual selection process, applicants (N = 118) were given either information about the reliability and validity of various selection procedures or no information. Next, they evaluated the fairness of eight selection procedures. No significant effect of selection information was found. Belief in tests had significant effects, with applicants high on test belief giving higher fairness ratings than applicants low on test belief. In …

Small Groups As Complex Systems: Formation, Coordination, Development, And Adaptation By Holly Arrow, Joseph E Mcgrath And Jennifer L Berdahl, Sage Publications, New Delhi, 2000, Pp 336, Price: $ 69.95 (Cloth); $ 31.95 (Paper)., Ravindra Singh Bangari

IIMB Management Review

Small Groups as Complex Systems presents a theory of small groups as adaptive, dynamic, and complex systems rather than collections of independent individuals. Drawing on systems, dynamical, and complexity theories, Arrow, McGrath, and Berdahl argue that group behaviour emerges through interactions among members, tasks, tools, and contexts. The book examines group formation, operation, adaptation, and transformation, while proposing new research methods such as experimental simulations, comparative field studies, and computational modelling. Challenging traditional positivist approaches, it advocates a broader understanding of causation, context, and change. The work lays a foundation for future research on group dynamics and organizational behaviour.

Trends. Implications Of War And Peace For The Morality, Ethics, And Legality Of Killing And Incarceration, Ibpp Editor

International Bulletin of Political Psychology

This article provides a perspective for the controversy surrounding the appropriateness of killing and incarceration during a war on terrorism with global reach.

Medical Students' Personality Characteristics And Academic Performance: A Five-Factor Model Perspective, Filip Lievens, Pol Coetsier, Filip De Fruyt, Jan De Maeseneer

Research Collection Lee Kong Chian School Of Business

Objectives: This study investigates: (1) which personality traits are typical of medical students as compared to other students, and (2) which personality traits predict medical student performance in pre-clinical years. Design: This paper reports a cross-sectional inventory study of students in nine academic majors and a prospective longitudinal study of one cohort of medical students assessed by inventory during their first pre-clinical year and by university examination at the end of each pre-clinical year. Subjects and methods: In 1997, a combined total of 785 students entered medical studies courses in five Flemish universities. Of these, 631 (80.4%) completed the NEO-PI-R …

Personnel Security: Beyond Initial Screening And Selection To Career Aftermath, Ibpp Editor

International Bulletin of Political Psychology

This article describes Issues pertaining to personnel security in the aftermath of an individual’s career with an organization.

The Effects Of Communication Modality On Teamwork Processes, Thomas D. Fletcher

Psychology Theses & Dissertations

Since the onset of the digital age, organizations have been able to make use of teams of individuals distributed geographically to remain competitive. While strides have been made to understand the effectiveness of collocated teams, research has yet to sufficiently explore the effects of emerging technologies on team processes and effectiveness. A laboratory study, where dyads were asked to create a spreadsheet by following a set of explicit instructions (i.e., a psychomotor task), was conducted to manipulate the communication modalities most commonly used between collaborators (i.e., face-to-face vs. audio) and compare the effects of adding a shared workspace application. The …

Predicting Team Performance Over Time: A Secondary Data Analysis, Hope S. Hanner

Psychology Theses & Dissertations

Teams occupy a strong presence in the modern workplace. However, few studies have tracked the evolution of team behavior over time. The use of cross-sectional team research fails to appreciate the stages that teams pass through as they evolve and mature. The present study had three goals in mind. The first goal was to arrive at a causal model of team performance via a secondary statistical analysis on the research conducted by Cunningham (2001) and Strobel (2001). Strobe1 and Cunningham tracked the performance of eleven student-learning teams over the course of a semester. A team training intervention was administered after …

Trends. Personnel Security In An Age Of Terrorism With Global Reach, Ibpp Editor

International Bulletin of Political Psychology

This Trends article discusses what an appropriate level of commitment to a security bureaucracy might look like.

Trying To Understand The Different Pieces Of The Construct Validity Puzzle Of Assessment Centers: An Examination Of Assessor And Assessee Effects, Filip Lievens

Research Collection Lee Kong Chian School Of Business

This study examined the effects of assessor-related factors (i.e., type of assessor) and assessee-related factors (i.e., type of assessee profile) on the construct validity of assessment center ratings. In particular, 3 types of assessors (26 industrial/organizational [I/O] psychologists, 20 managers, and 27 students), rated assessee performances that varied according to cross-exercise consistency (i.e., relatively inconsistent vs. relatively consistent) and dimension differentiation (relatively undifferentiated vs. relatively differentiated). Construct validity evidence was established for only one assessee profile and only in the I/O psychologist and managerial samples. More generally, these results indicate that 3 factors (poor design, assessor unreliability, and especially cross-situational …