Organizational Behavior and Theory Commons^™

A Conceptual Framework Of Work Passion And Key Intelligences Among Coaches, Paul Yuseung Doh, Minjung Kim, Brent D. Oja

Journal of Applied Sport Management

This study proposes a conceptual framework that integrates work passion and three key intelligences: cultural intelligence, digital intelligence, and emotional intelligence, to enhance coaching effectiveness and psychological well-being in sport. The framework explores the anticipated antecedents and outcomes of work passion and these intelligences among coaches. The proposed framework contributes theoretically by highlighting the role of work passion and integrative intelligences as foundational elements for innovative work behaviors in sport coaching, which ultimately enhancing both coaching effectiveness and psychological well-being among coaches. This framework also offers practical insights for sport organizations to strategically invest in coaching development, promoting adaptive, tech-savvy, …

What Happens When Grit Goes Bad? Conceptualizing “Dark” Grit Among Sport Employees, Brent D. Oja, Samantha L. Jordan

Journal of Applied Sport Management

This paper details the complexities of the construct known as “grit” and specifically examines the potential for the positive effects of grit to turn maladaptive or “dark.” Although grit is commonly viewed as a generative construct that helps individuals achieve success and experience well-being, past scholars have suggested there could be a “too much of a good thing” effect whereby the helpful outcomes of grit reach a turning point and become detrimental. We propose that the sport industry is an ideal environment for this phenomenon to occur because the industry has high labor demands, and its employees have a strong …

Exploring Strategies To Reduce Physician Turnover And Costs During The Covid-19 Pandemic, Ne'kecha Pellam Brabham

Walden Dissertations and Doctoral Studies

Hospitals face the risk of adverse business outcomes due to physician turnover, which can lead to increased costs and poorer patient care. C-suite executives, in collaboration with human resources managers (HRMs), are struggling to develop strategies to reduce turnover and burnout, while also enhancing key factors like job satisfaction and employee engagement grounded in the job demands-resources theory. The purpose of this qualitative pragmatic inquiry was to explore the strategies employed by HRMs in the healthcare industry to effectively reduce physician turnover and associated costs during the COVID-19 pandemic. The participants were 13 HRMs in the health care industry in …

The Association Of Leadership Styles With Psychosocial Safety Climate: The Case Of Authentic Leadership, Eugene Laloo, Robyn Coman, Natalia K. Hanley

The Journal of Values-Based Leadership

Psychosocial safety climate (PSC) is an organisation-level construct that measures an organisation’s commitment to the prevention of psychological harm in the workplace and has been identified as a lead indicator for psychological hazards. A key factor in PSC is senior leaders’ involvement through the establishment of policies, procedures, and practices for the prevention of psychological harm in the workplace. While leadership has been identified as an antecedent for a favourable PSC, the impact of different leadership styles on PSC has not been extensively studied.

This article reports a multivariate study of five contemporary leadership styles and their impact on PSC. …

The Leadership Identity Presented On Linkedin, Carl L. Tolbert

The Journal of Values-Based Leadership

LinkedIn has evolved in a way similar to other social media platforms but is unique in that it focuses on professional networking and careers. Many professionals seek to showcase their leadership skills and philosophies as part of a publicly showcased online persona. This paper aimed to examine the posts specific to leadership and thematically investigate presentation strategies, motivation, and purposes behind the posts. The paper begins with a historical review from the inception of LinkedIn through pivotal milestones in the history of the company. Key concepts from the literature are then reviewed specific to social media use and motivations behind …

Beyond Technical Skills: The Impact Of Emotional Intelligence On Project Management In Turkey, Dilsa Dogan

Harrisburg University Dissertations and Theses

This study was conducted to examine the effects of emotional intelligence (EI) on project management in Turkey. It analyzed the impact of EI on communication skills and project outcomes. The analysis included project managers, team members, stakeholders, and faculty members from various sectors, reflecting their perspectives on EI.

The results demonstrated that EI plays a significant role in project management in Turkey, positively influencing communication skills and project outcomes. Additionally, the study statistically supported the effects of EI on project success criteria, including scope, time, cost, and quality.

The study emphasized that on-the-job training and mentoring programs are effective methods …

Examining The Impact Of Workplace Diversity, Equity, And Inclusion Programs On Marginalized Groups: A Focus On Lgbtqia Employees, Lisa Garcia Rodriguez

Theses & Dissertations

Research Focus. The research aims to understand the experience of LGBTQIA individuals in the workplace and identify strategies for promoting their inclusion. The study will draw on prior research and best practices for promoting the inclusion of individuals in the workplace to contribute to the development of more inclusive work environments that benefit both employees and organizations. Examining the impact of workplace diversity, equity, and inclusion (DEI) on marginalized groups, the question to be answered is: What are the impacts of diversity, equity, and inclusion DEI initiatives in the workplace, and how can organizations create more equitable and inclusive environments? …

Physiological Positioning And Its Effects On Seated Vs. Standing Workers, Carlos Gautreaux

Theses & Dissertations

In the digital era, distractions in the working environment significantly impede professionals’ ability to maintain attention during the workday. Recent studies underscore the benefits of adjustable desks that allow for transitions between sitting and standing, highlighting improvements in workers’ physical and psychological health. Specifically, it has been noted that standing enhances cognitive function, focus, and mental acuity while alleviating stress. Despite these insights, research has yet to systematically explore the impact of standing while working on attentional performance. Moreover, the effect of standing while working may vary between on-site and remote working environments due to differences in ambient distractions. This …

The Impact Of Benevolent Sexism On Evaluations Of Female Leaders, Daniella A. Lockhart

Electronic Theses, Projects, and Dissertations

This study investigated the impact of benevolent sexism beliefs on evaluations of female leadership candidates in hiring decisions, as well as the moderating effects of occupational gender composition and the gender of the comparison candidate. While seemingly positive, benevolent sexism subtly reinforces traditional gender roles by portraying women as warm but less competent, particularly in leadership roles where competence is crucial. The data in this study was collected from 146 participants via an online questionnaire using MTurk and snowball sampling. Aligning with previous research on gender bias, results indicated that benevolent sexism negatively impacts perceptions of competence and warmth, especially …

Trust Building Across And Within Cultures: A Study Of Guinea, West Africa, And China, Hwee Hoon Tan, Xiushun Sun, Yue Wang

Research Collection Lee Kong Chian School Of Business

Adopting a cross-cultural perspective, this study provides insights into how Chinese multinational corporations (MNCs) with a focus on Confucian values, builds trust and contributes to the globalization process in African settings, specifically Guinea. Using a mixed-methods methodology, we explore the dynamics of trust relationships within and across cultures. In Study 1, semi-structured interviews were conducted with 19 Chinese supervisors, 20 Guinean supervisors and 19 Guinean workers. We found Chinese expatriates to emphasize ability and integrity in trust building while Guinean workers care more about benevolence. Drawing on the insights of study 1, we proposed a model of interpersonal trust within …

Smart Heuristics In Business Relationships: Toward A Typology, Jochen Reb, Nilotpal Jha

Research Collection Lee Kong Chian School Of Business

Purpose – The purpose of this paper is to develop a typology of heuristics in business relationships. We distinguish between four categories: (1) general heuristics used in the context of a business relationship but that may also (and are often) used in other contexts; (2) relational context heuristics that are typically used in a relational context; (3) relational information heuristics that rely on relational information and (4) genuine relational heuristics that use relational information and are applied in relational contexts. Design/methodology/approach – We draw on existing literature on heuristics and business relationships to inform our conceptual paper. Findings – We …

A Thanksgiving Without Family: A Covid-19 Employer Dilemma Case, Michael Dobbs

Journal of the North American Management Society

Based on an actual organization in the Midwest, this case describes the Director of an alcohol and drug rehabilitation center located in the Midwest and her adoption of policies to address the threat of Covid-19 to employees, clients, and the community. Names have been changed, but the facts of the case are based on employee descriptions of the organization, its director, and its new policies. The case presents students with an opportunity to wrestle with real-world situations that they themselves have faced and with which they are familiar. In this paper, I present the case itself, the worksheet assignment for …

Social Capital, Post-Industrial Society, And Faulty Industry Experience: Higher Education’S Engagement Opportunity In Applied Disciplines, Asa B. Wilson, Steven A. Stovall, Edward Crowley

Journal of the North American Management Society

Higher education faces two currents - declining social capital support and the post-industrial transition. Both impact the academy and its students. The associated challenges are discussed as engagement opportunities for the academy in applied disciplines. Also, the instructional value of faculty industry experience (IE) is defined as an attribute of social capital. It fosters student engagement while building an experiential learning bridge from the classroom to the workplace. A composite case based on faculty social capital backgrounds illustrates how faculty IE augments program development, academic rigor, student readiness, research creativity, industry linkages, and community impact. Follow-up research opportunities are identified.

The Importance Of Creativity As A Leadership Trait In Times Of Uncertainty, Niall C. Hegarty, Gerald Cusack

Journal of the North American Management Society

The purpose of this article is to illustrate that in times of uncertainty and crisis leadership creativity is the key ingredient in ensuring the survival of the firm. In such times there is no stock solution - one size does not fit all. Hence, the important trait of creativity is a crucial component needed in organizational leadership. The article progresses through the various types of creativity and challenges to survival of organizations that require the presence of creativity and develops a creative LOOP system to promote continued organizational creativity. Triggered by the presence of Covid-19 and the natural exploration of …

Building A Better Future For Christian Higher Education, Maria Ll Lam

Journal of the North American Management Society

This paper is an exploratory study concerning the perceptions of 16 diversity, equity, and inclusion (DEI) officers at nine Protestant evangelical Christian universities and six Catholic universities. Among these 16 DEI officers, 15 are people of color. 13 possess Ph.D. degrees and hold the highest administrative positions at their institutions. They are often required to address justice issues in their diversity initiatives if they don’t want to reproduce systematic institutional injustices in historically white-dominated Christian universities. They are working across multiple boundaries (i.e., boundary spanners) for institutional-level diversity changes. They all voice motivations to make institutional changes and 11 DEI …

Journal Management, Administration, And Promotion: The Power And Impact Of The Jnams Relaunch, Michael Dobbs, Heather S. Mcmillan

Journal of the North American Management Society

No abstract provided.

Navigating The Landscape: Perceptions, Motivations, And The Journey Of Data Professionals In Implementing Data Processes And Procedures, Willie Rivers

Dissertations

This explanatory study investigates the motivations behind data professionals' willingness or resistance to implementing data policies and procedures, utilizing the Theory of Planned Behavior and Psychological Ownership as frameworks. Through interviews with 21 data professionals, the research explains how factors such as perceived control, ownership, and attitudes towards data processes influence their motivation. The study tests key propositions, including the impact of perceived time burdens, bureaucratic procedures, and organizational expectations on data governance engagement. The findings underscore the critical role of control and access to information in motivating the adoption of data policies, providing insights for organizations aiming to enhance …

Organizational Characteristics As Drivers Of Employer Attraction, Naomi L. Akins-Osuma

Dissertations

This research study examined perceptions of attraction to different organizational characteristics based on an individual’s Career Stage in Super’s (1980) life-span model. Using a diverse sample of 230 participants in the U.S. workforce 18 years or older, the study manipulated the opposing Reputation and flexible working arrangement (FWA) conditions of a hypothetical hiring organization in the technology industry. The results indicated that the main effects of Reputation and FWAs on general attraction, intention to pursue, perceived economic citizenship, and perceived ethical citizenship were significant. Although the high levels of Reputation and FWA yielded the highest mean scores among the dependent …

Validity Of Social Media Assessments In Personnel Selection: A Systematic Review Of The Initial Evidence, Franz W. Mönke, Nicolas Roulin, Filip Lievens, Marie Therese Bartossek, Philipp Schäpers

Research Collection Lee Kong Chian School Of Business

Approximately two out of three recruiters report screening candidates’ KSAOs (knowledge, skills, abilities, and other characteristics like personality) or hireability based on social media platforms (e.g., Facebook, LinkedIn), often referred to as cybervetting. However, various researchers cautioned against engaging in this emerging practice due to questions about the validity of social media assessments. Therefore, we conducted a systematic review to summarize initial research on the psychometric properties of social media assessments: Reliability, construct-related validity, and criterion-related validity. Our literature search yielded 12 studies with 536 raters and 2,019 ratees, and most of these studies addressed personality traits. We found that …

Insights From An Updated Personnel Selection Meta-Analytic Matrix: Revisiting General Mental Ability Tests’ Role In The Validity-Diversity Trade-Off, Christopher M. Berry, Filip Lievens, Charlene Zhang, Paul R. Sackett

Research Collection Lee Kong Chian School Of Business

General mental ability (GMA) tests have long been at the heart of the validity–diversity trade-off, with conventional wisdom being that reducing their weight in personnel selection can improve adverse impact, but that this results in steep costs to criterion-related validity. However, Sackett et al. (2022) revealed that the criterion-related validity of GMA tests has been considerably overestimated due to inappropriate range restriction corrections. Thus, we revisit the role of GMA tests in the validity-diversity trade-off using an updated meta-analytic correlation matrix of the relationships six selection methods (biodata, GMA tests, conscientiousness tests, structured interviews, integrity tests, and situational judgment tests) …

Rethinking The Mediating Mechanism: Hrm Practices And Employee Well-Being, Susanti Saragih, Meily Margaretha, Namira Suhada

BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi

The relationship between Human Resource Management (HRM) practices and employee well-being is complex and often contradictory. While HRM practices can enhance employee well-being through various mechanisms, they can also negatively impact well-being, especially in contexts of high-demand jobs. This study investigates the mediating roles of job crafting and work engagement in this relationship. Data from 100 hotel employees in Bandung, Indonesia, were analyzed using Partial Least Squares (PLS). While HRM practices did not directly influence well-being, they significantly impacted job crafting. Interestingly, job crafting, not work engagement, emerged as a strong mediator between HRM practices and employee well-being. These findings …

Exploring The Influence Of Company Sport Club Involvement On Employee Outcomes, Paul Yuseung Doh, Chanwook Do, Minjung Kim

Journal of Applied Sport Management

This study investigates the influence of company sport club involvement on employee outcomes, including cultural intelligence (CQ), organizational commitment, job satisfaction, and task performance. Drawing upon the theoretical frameworks of self-determination theory and spillover theory, the research examines how participation in company sport clubs enhances intrinsic motivation and promotes positive workplace attitudes and behaviors. Data were collected from 320 employees in Korea who were involved in various company sport clubs. Structural equation modeling analysis confirms significant positive relationships between company sport club involvement and CQ, organizational commitment, job satisfaction, and task performance. The findings underscore the significance of integrating company …

Intermediate Conformity Of Hrm Practices In Host Countries: Why And How They Work, Wenjuan Guo

Journal of Global Business Insights

The institutional theory suggests that multinational enterprises (MNEs) need to conform to institutional norms to gain legitimacy, thereby enhancing their survival in host countries. Conversely, from the perspective of business strategy, MNEs gain a competitive advantage by leveraging organizational capabilities worldwide. These two perspectives imply that MNEs face conflicting pressures when adopting HRM practices in their host country subsidiaries. This article discusses the rationale for why MNEs’ subsidiaries should intermediately conform to both internal and external institutional forces and adopt a combination of home and host country HRM practices. Furthermore, it suggests that intermediate conformity contributes to a higher survival …

Investigating Servant Leadership Measurement: A Mixed-Methods Study Integrating Content Analysis And Meta-Analysis, Kai Torsten Schramm

Electronic Theses and Dissertations

This study aimed to understand the similarities and differences among servant leadership measures and the variations in their effect sizes on job performance and job satisfaction. This paper explores how the items in servant leadership measures portrayed the servant leadership construct and how these relate to the outcomes. The researcher used an exploratory sequential mixed methods design. Which involved a qualitative content analysis of the measurement items and a meta-analysis of outcomes, considering the findings from the content analysis. Six key categories determined the three main themes: selfless generosity, inspiring influence, adaptive humility, integrity, empowering, and harmonious engagement. The three …

Exploring Recognition, Rewards, And The Multi-Generational Workforce During The Covid-19 Pandemic, Sara J. Hollenbeck

Doctor of Education Program Dissertations

This study sheds light on the importance of rewards and recognition programs in improving employee engagement and highlights the need for organizations to rethink their rewards and recognition strategies to better meet the needs of multi-generational employees. One problem found in organizations was that many current multi-generational employees had low engagement due, in part, to outdated rewards and recognition programs (Agarwal et al., 2018; North, 2017; O.C. Tanner Institute, 2021). There was a gap in research regarding multi-generational employees in multiple professions and their perceptions of rewards and recognition and how those monetary and non-monetary rewards could affect their engagement …

Mitigating Workplace Burnout Through Transformational Leadership And Employee Participation In Recovery Experiences, John Pladdys

HCA Healthcare Journal of Medicine

Burnout is a complex organizational phenomenon that diminishes employee well-being and overall organizational productivity. Researchers propose that leadership style contributes to employees’ well-being, which impacts employee productivity. Organizations and leaders must address the causes of burnout and promote techniques employees can use to mitigate burnout, such as employee participation in recovery experiences. Recovery experiences are non-work activities that create positive outlooks and restore the energy needed to focus on one’s work.

This literature review examines current research in employee recovery experiences, conservation of resource theory (COR), burnout, and transformational leadership theory. Studying burnout through the lens of COR shows how …

Embracing Change With Power And Love: Shifting Organizational Paradigms Leveraging Systems Thinking, Brandi R. Muñoz

Tapestry: Journal of Research in Education

This article delves into the complexities of organizational change, emphasizing the critical roles of power and love in facilitating successful transitions. It distinguishes between the generative and degenerative effects of power and love within organizational contexts and underscores the importance of balancing these elements to foster collaboration, innovation, and sustainable change. Furthermore, the principles of systems thinking are highlighted, advocating for a holistic approach to understanding and analyzing organizational systems. The interconnectedness of system components and the necessity of feedback loops for informed decision-making and strategic planning are examined. Additionally, the article discusses the detrimental impact of overconfidence bias on …

Job Insecurity And Well-Being: Integrating Life History And Transactional Stress Theories, Nina Sirola

Research Collection Lee Kong Chian School Of Business

The current research proposes and tests a novel model explaining how job insecurity shapes well-being and has consequences for stratification and inequality. I draw on evolutionary life history theory, which proposes that growing up in a poorer versus wealthier environment impacts the sense of control people feel when exposed to threat in adulthood. I integrate this perspective with transactional stress theory to propose that job insecurity has a disproportionately negative effect on employees from poorer backgrounds, leading to lower engagement and higher emotional exhaustion among such employees, while those from wealthier backgrounds are buffered against these effects. These responses to …

What Drives Employers’ Favorability Ratings On Employer Review Platforms? The Role Of Symbolic, Personal, And Emotional Content, Christoph E. Höllig, Andranik Tumasjan, Filip Lievens

Research Collection Lee Kong Chian School Of Business

Employer review platforms have changed the recruitment landscape by allowing current and former employees to post messages about an employer outside of direct company control. Therefore, they have emerged as an important form of third-party employer branding. However, we know little about how such open-ended comments relate to the key variable in employer reviews: employers’ favorability rating. Therefore, we start by situating this variable among other constructs in the employer branding space. Next, we build theory on how content in the open-ended comments of an employer review relates to the positivity or negativity of the reviews’ favorability rating. We test …

Formal Versus Informal Supervisor Socio-Emotional Support Behaviours And Employee Trust: The Role Of Cultural Power Distance, Jaee Cho, S. Arzu Wasti, Krishna Savani, Hwee Hoon Tan, Michael W. Morris

Research Collection Lee Kong Chian School Of Business

This research investigates how formal versus informal supervisor support behaviours shape employees' affect- and cognition-based trust across cultures of varying power distance. Using data from in-depth interviews, Study 1 found that trust-enhancing supervisor behaviours were more formal, status conscious and imposing in India (a high power distance culture) than in the Netherlands (a low power distance culture); unlike in India, supervisors acted more like friends or equals with their subordinates in the Netherlands. Using vignettes, Study 2 found that, compared to informal support behaviours, formal support behaviours increased both affect- and cognition-based trust among Indian participants, but among US participants, …