Organizational Behavior and Theory Commons^™

Implementation Of A New Enterprise Resource Planning System, Lacy Payne

Masters Theses & Specialist Projects

The objective of this thesis was to upgrade an Enterprise Resource planning system that was outdated into a new age Enterprise resource planning system based centered on a scheduling algorithm. This was a key change that needed to be made to transform the company from old thinking to new. Primarily the testing of this implementation was done through mapping of processes, followed by trial and error, and finally improving and sustaining the processes it took to use the system correctly. The mapping of the processes was completed by the Process Manager as well as the Lead, Supervisor, or Manager of …

Explaining The Effects Of Pay Variation On Individual Outcomes, Samantha A. Conroy

Graduate Theses and Dissertations

Compensation is an area of research rife with debate among experts. These debates are primarily concerned with the effectiveness of pay-for-performance. The pay variation and performance relationship is a subset of this research where disagreement and inconclusive findings are common. Is pay variation conducive to higher performance or is pay compression ideal? This study contributes to the pay variation and performance debate by focusing on performance-based pay variation and addressing fundamental assumptions of prior work. Past research has treated pay variation as a proxy for allocation rules and incentive intensity. Separating these two constructs rather than confounding them provides a …

Retaliating Against Customer Interpersonal Injustice In A Singaporean Context: Moderating Roles Of Self-Efficacy And Social Support, Violet Ho, Naina Gupta

Management Faculty Publications

Few studies have examined the relationship between customer injustice and employees' retaliatory counterproductive behaviors toward customers, and those that have done so have been conducted in a Western setting. We extend these studies by examining the relationship in a Singaporean context where retaliatory behaviors by employees might be culturally constrained. While the previously established positive relationship between customer injustice and counterproductive behaviors was not replicated using peer-reported data from employees across two hotels in Singapore, we found that individuals' self-efficacy and perceived social support moderated it. Specifically, the injustice-to-counterproductive behaviors relationship was positive for individuals with high self-efficacy, and for …

Patient Safety Culture And High Reliability Organizations, Jared D. Padgett

Walden Dissertations and Doctoral Studies

A 1999 evaluation of case studies performed by staff from the Institute of Medicine found that between 40,000 and 98,000 patients died from preventable errors, while 43,598 individuals died in car accidents that year. A 2011 report increased that estimate nearly 10 times. Widespread preventable patient harm still occurs despite an increase in healthcare regulations. High-reliability organization theory has contributed to improved safety and may potentially reverse this trend. This explorative single case study explored how the perceptions and experiences of nursing and respiratory staff affected the successful transition of a healthcare organization into a reliability-seeking organization. Fourteen participants from …

Follower Perceptions Deserve A Closer Look, Peter D. Harms, Seth M. Spain

P. D. Harms Publications

On the whole, we embrace the wisdom of Lord and Dinh’s suggestion that leadership researchers need to refocus our attention on the distinction between leadership perception and effectiveness. That said, we hope that the field can move one step further by recognizing the need to treat perceptual biases as more than systematic errors to be controlled for. As encoded in Lord and Dinh’s first two principles, followers are active participants in the construction of leadership phenomena, so the perceptual “baggage” that they bring into the leader–follower system is an important building block in that construction. We believe that by accounting …

Appropriation Or Participation Of The Individual In Knowledge Management, Isabel D. W. Rechberg, Jawad Syed

Publications and Research

Purpose- This review paper examines whether there is a tendency towards appropriation or participation of the individual in the literature of knowledge management (KM).

Design/methodology/approach- This is a literature review paper. In terms of approach, appropriation in this paper is referred to as the KM tasks assigned to individual employees by the management whereas participation is referred to as KM tasks determined jointly by individuals and management.

Findings- The review suggests that while the participation of individuals is seen as important for KM, the KM discourse and practice is visibly oriented towards the appropriation of individual employees and their knowledge …

An Interpretivist Case Study Of Leadership Transition In The Context Of A Southern Baptist Church, Ronald Tuck

Dissertations

This ethnographic study examined the experiences of key individuals involved in a senior leadership transition in the context of the church. Leader transition constitutes a significant aspect of organizational leadership theory, yet succession planning is often neglected in the context of churches. This study revealed that leadership transition is not a single event in the history of a church organization, but rather an evolution of events involving a multiplicity of factors and individuals. Narratives from five individuals directly involved in the pastoral leadership transition process informed the study: the search committee chair, the outgoing and incoming pastors, and two differently-located …

Assessing An Animal Humane Society Using Mckinsey’S 7s Framework To Make Recommendations For Organizational Improvement, Tandreia Sherice Dixon

Open Access Theses

An organization's effectiveness is predicated upon the degree of fit and alignment of its internal components. Organizational effectiveness and alignment are both essential to successfully create and implement strategies within an organization. An animal humane society suffering from employee turnover wanted to improve their organizational effectiveness. There were strategies and recommendations provided for employee turnover; in hope of successful implementation, the researcher investigated the animal humane society further by evaluating the current state of the organization with an organizational framework. The McKinsey 7s's Strategic Readiness Survey derived from the McKinsey 7s framework was used to evaluate the current state of …

The Story As A Cultural Transmitter: Applications For Business Education, Carol Blaszczynski, Ph.D.

International Journal for Business Education

Stories assist in transmitting cultural wisdom, including wisdom about the business community. The role of stories in various contexts such as education (including international management), management, and marketing, as well as the job search is explained. The article concludes by presenting instructional activities for business education that develop cultural competence through stories.

2014 Ijbe Front Matter, Tamra Connor

International Journal for Business Education

1. Editorial Board
2. President's Letter
3. SIEC-ISBE International

Dynamic Capabilities And Resilient Organizations Amid Environmental Jolts, Stav Fainshmidt

Theses and Dissertations in Business Administration

Despite a growing body of research on dynamic capabilities, their contribution to competitive advantage and firm performance, as well as their origins remain unclear. This three-essay dissertation integrates the literatures on dynamic capabilities, environmental jolts, and imprinting theory to examine the following research questions:

1) What is the relationship between dynamic capabilities and firm performance?

2) How do dynamic capabilities influence firm performance during environmental jolts? and

3) What is the role of industry conditions in the development of dynamic capabilities and the dynamic capabilities-performance relationship?

While several scholars have suggested that dynamic capabilities should lead to superior firm performance, …

A Systems-Based Framework For The Assessment Of Performance Measurement System Implementations In R&D Organizations, Kenneth S. Baggett Jr.

Engineering Management & Systems Engineering Theses & Dissertations

Performance measurement is utilized by organizations in all industries, including research and development (R&D). Measures are developed, data are collected, and the measurement results are used to drive the organization. The implicit hope is, of course, that the measures drive the organization to improve. However, literature identifies high failure rates directly related to performance measurement system (PMS) implementations. Establishing the fundamental operational characteristics associated with successful PMSs would provide a significant contribution towards the establishment of PMS assessment criteria. This research addresses this gap through the use of a grounded theory method employed to identify these operational characteristics, assesses the …

Reciprocal Relationship Between Proactive Personality And Work Characteristics: A Latent Change Score Approach, Wen-Dong Li, Doris Fay, Michael Frese, Peter D. Harms, Xiang Yu Gao

P. D. Harms Publications

Previous proactivity research has predominantly assumed that proactive personality generates positive environmental changes in the workplace. Grounded in recent research on personality development from a broad interactionist theoretical approach, the present article investigates whether work characteristics, including job demands, job control, social support from supervisors and coworkers, and organizational constraints, change proactive personality over time and, more important, reciprocal relationships between proactive personality and work characteristics. Latent change score analyses based on longitudinal data collected in 3 waves across 3 years show that job demands and job control have positive lagged effects on increases in proactive personality. In addition, proactive …

Empirical Study On The Relationship Between Ethical Leadership And Organizational Climate Of Innovation, Virlena Crosley

Doctor of Business Administration (DBA)

In today’s world, it is imperative that organizations continuously innovate because their long-term survival is threatened when they do not. Research has shown that two elements are required for an organization to be innovative: an innovative climate and an effective leadership style. Recent studies have begun to explore the relationship between the ethical dimension of leadership and outcomes of an innovative climate, such as promotion of technological innovation and support for innovation.

While there is evidence that ethical leadership may improve innovative climate, the relationship between the two constructs has not been explored. The purpose of this study was to …

Enhancing Your Credibility As A Professional: Things To Do - Things To Avoid, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

No abstract provided.

Follow Me! Followership, Leadership And The Multigenerational Workforce, Ronald M. Johnson

HCBE Theses and Dissertations

This research was designed to develop an understanding of today's multigenerational workforce with respect to a preferred styles or characteristics of followership and leadership. Specifically this research sought to determine if there was a relationship between an individual's generational cohort and the preferred styles of leadership and followership, as measured by implicit theories of leadership and followership. Therefore, this study draws upon generational theory (Mannheim, 1952), implicit theories of leadership (Epitropaki & Martin, 2004) and implicit theories of followership (Sy, 2010). The changes in the composition of the US workforce which have occurred, and which will continue to occur in …

Generational Cohort Differences In Types Of Organizational Commitment Among Nurses In Alabama, April Lavette Jones

Presidential Alumni Research Dissemination Award

In hospitals in the United States, the ratio of nurses to patients is declining, resulting in an increase in work demands for nurses. Consequently, organizations face challenges with nurses' organizational commitment. Studies have revealed generational differences, as determined by birth year, in employee levels of organizational commitment in a number of organizational settings. However, there is a gap in the literature regarding the impact of generational cohorts on the organizational commitment of nurses. The purpose of this quantitative, nonexperimental, cross-sectional design was to address whether generational cohorts of nurses differed in their levels of organizational commitment, and to investigate whether …

Stewardship In The Interests Of Systemic Stakeholders: Re-Conceptualizing The Means And Ends Of Anglo-American Corporate Governance In The Wake Of The Global Financial Crisis, Zhong Xing Tan

Journal of Business & Technology Law

No abstract provided.

Incorporating Religiosity, Spirituality, And Mindfulness Into The Professional Development Of Residence Life Staff, Monica Burke, Lacretia Dye, Jill Duba Sauerheber, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

No abstract provided.

Global Pathways: Cultural Competence Curriculum Presentation, Monica G. Burke, Ric Keaster, Hideko Norman, Nielson Pereira

Counseling & Student Affairs Faculty Publications

No abstract provided.

Global Pathways: Cultural Competence Curriculum Module, Monica G. Burke, Ric Keaster, Hideko Norman, Nielson Pereira

Counseling & Student Affairs Faculty Publications

The College of Education and Behavioral Sciences (CEBS) received funds to create a task force to determine the best strategies to ensure that students have an opportunity to understand their discipline in a global context. The CEBS Global Pathways Initiative Committee created a generic module on globalization principles that can be integrated into any course in all program areas. These curriculum materials provide a basic introduction to existing knowledge regarding cultural competence. They are designed to provide instructors with accurate information that can easily be integrated into existing undergraduate and graduate-level courses, including courses in psychology and education. In so …

Should Courts Do Behavioral Analysis Of Boardroom Conduct?, Dale A. Oesterle

Journal of Business & Technology Law

No abstract provided.

Policing The Social Media Water Cooler: Recent Nlrb Decisions Should Make Employers Think Twice Before Terminating An Employee For Comments Posted On Social Media Sites, Eric Raphan, Sean Kirby

Journal of Business & Technology Law

No abstract provided.

Maryland's Social Networking Law: No "Friend" To Employers And Employees, Alexander Borman

Journal of Business & Technology Law

No abstract provided.

Tiaras, Queen Bees, Imposters And The Board Room: Lean In & Women In Corporate Governance, Christyne J. Vachon

Journal of Business & Technology Law

No abstract provided.

When Do Domestic Alliances Help Ventures Abroad? Direct And Moderating Effects From A Learning Perspective, Hana Milanov, Stephanie A. Fernhaber

Scholarship and Professional Work - Business

While the importance of strategic alliances for new venture internationalization is well acknowledged, the effect of domestic partners remains less understood. Building on organizational learning theory's vicarious learning arguments, we suggest that internationally experienced domestic partners positively influence new ventures' international intensity. Moreover, acknowledging that ventures may have multiple learning sources, we argue that the effect is more pronounced when substituting for the lack of new ventures' top management teams' international experience, or when complementing the insights about foreign markets received from foreign alliance partners. The analysis of 194 publicly held new ventures largely supports our hypotheses.

A Multifoci Model Of Workplace Incivility And Deviance : Examining The Moderating Role Of Prosocial Orientation, Wisanupong Potipiroon

Legacy Theses & Dissertations (2009 - 2024)

Despite the scholarly interest in workplace incivility in the field of organizational behavior, public administration (PA) scholars have paid much less attention to this timely and relevant topic. Based on a unique sample of 401 individuals (nested in 83 work units) employed in a public organization in Thailand, the present study seeks to address this void by examining whether different sources of workplace incivility (i.e., supervisors, coworkers and customers) will have differential effects on different types of employee deviant behaviors (i.e., deviance directed towards the organization, supervisors, coworkers and customers). Based on a multifoci and target-specificity framework, the present study …

Uncovering The Nuances Of Referral Hiring: How Referrer Characteristics Affect Referral Hires’ Performance And Likelihood Of Voluntary Turnover, Jenna R. Pieper

Department of Management: Faculty Publications

The literature on employee referral hiring gives little attention to referrers. Synthesizing two theories in the literature (the better match and social enrichment accounts), through the lens of social resources theory, I provide a conceptual and empirical breakdown of the effects of referrer quality (referrer performance at hire and referrer tenure at hire) and post-hire accessibility (referrer employment and referrer-referral hire job congruence) on referral hire performance and likelihood of voluntary turnover. I tested my hypotheses with longitudinal data from 386 referrer-referral hire pairs at the same job level in a U.S. call center over a 2-year period. Across analyses …

Making Lemonade: Nonprofit Survival During The Great Recession, Latitia Mccree

Wayne State University Theses

ABSTRACT

MAKING LEMONADE: NONPROFIT SURVIVAL DURING THE GREAT RECESSION

by

LATITIA MCCREE

May 2014

Advisor: Dr. Dapne Ntiri, Ph.D.

Major: Interdisciplinary Studies, Nonprofit Sector Studies

Degree: Master of Arts

The Great Recession that officially began in December 2007 and ended in June 2009 significantly impacted the quality of life for many US families. Jobs were permanently lost, homes were foreclosed, and personal savings were depleted. This caused many families to seek aid from nonprofit organizations. As the demand for nonprofit services rose, many nonprofit organization's revenues and resources declined.

A case study of the YMCA of Metropolitan Detroit was conducted …

Status Of And Future Recommendations For Country-Of-Origin Research, Katie Post

Honors Projects

This research investigates whether country-of-origin (COO) cues have an effect on consumer purchase intentions, based on a review of prior literature published in the EBSCO and Summon databases. The findings of these articles show that COO cues do not, on their own, have an effect on consumer purchase intentions; but do have some effect on consumer attitudes/feelings toward the product. Future research has much to offer in terms of identifying whether COO cues have an effect on consumers’ purchase intentions for specific products, or specific types of products.