Organizational Behavior and Theory Commons^™

Exploring The Role Of Transformational Leaders In The Mentorship Of Top-Level Administrators: A Case Study Of The Veterans Health Administration (Vha) Visn Lead Program, Frederick Giovanni White Jr.

Dissertations and Theses

Despite the proliferation of studies focused on transformational leadership, there is a lack of clarity related to how transformational leaders are developed in public organizations and the impact of mentors in this process. This is particularly troubling given a 2017 Bureau of Labor Statistics estimate that over 44% of the current U.S. workforce is 45 years or older.

In public and private settings, organizations are challenged to develop the competencies critical at higher levels of management in their future leaders, specifically advanced human and conceptual skills. These skills are most useful for emerging leaders that will have the responsibilities to …

Perceptions And Challenges Of Female Workplace Mediators And How They Overcome Them, Gaedria B. Goodwin

Electronic Theses and Dissertations

This holistic case study with embedded units was conducted to understand and describe the perceptions of female workplace mediators and if they encounter stereotypes, bias, and other challenges as mediators in the state of Texas. Ten female workplace mediators in Texas participated with in-depth, semistructured interviews and an open-ended survey response describing a unique experience they had while mediating workplace disputes. A cross-case synthesis analysis of the results was then conducted with journal notes, literature on gender inequality, mediation, alternative dispute resolution, and Goffman’s theory of stigma. The results of this qualitative research can provide additional alternative dispute resolution techniques …

Social Responsibility: Preparing Students For The Real World, Alicen Flosi, Jeff Dyson, Gisele Moss

Southwestern Business Administration Journal

Ethics and corporate social responsibility are widely discussed in business and in the classroom. In fact, many mission statements for Colleges of Business include ethics as a major component. As corporations become increasingly aware of their impact on the environment, sustainability and social responsibility have become significant issues for many executives.

How to “teach” ethics and social responsibility is a dilemma that has been addressed with no definitive solution. Research shows that the traditional model of teaching and/or learning is outdated. In many disciplines, instructor/lecture and student note-taking are outdated methods of teaching. To increase student engagement and to reach …

Developing And Sustaining Organizational Systems That Honor The Dignity Needs Of Stakeholders, Robyn Short

Graduate Liberal Studies Theses and Dissertations

At the time of the study, organizations were missing opportunities for innovation and bottom-line growth by failing to align performance management systems with basic human needs and dignity needs. Employees were missing opportunities for accessing their potential, and were failing to thrive. Organizational leaders needed to understand the importance of integrating basic human needs and the essentials of dignity as attributes of organizational systems design in order to maximize employee engagement, attract and retain top talent, increase innovation, and optimize bottom-line growth.

This research explored the role of dignity in organizational systems design. A qualitative research approach, specifically case study …

Mont Ripley Ski Area: A3 Goals Celebration, Nick Sirdenis

Annual Copper Country Lean Conference

No abstract provided.

Facets Of The Museum Goals: Using Mtu's A3 Goals To Help The Museum Better Serve Our Guests, Patrice Cobin

Annual Copper Country Lean Conference

No abstract provided.

Transportation Services Spring 2020 A3 Accomplishments, Gail Kotajarvi-Gerard

Annual Copper Country Lean Conference

No abstract provided.

Creating A Universal Working Definition Of Smooth Operations, Theresa Coleman-Kaiser

Annual Copper Country Lean Conference

Every day striving to achieve an increasingly greater concurrence between processes and expectations produces increasingly smooth operations and is supported by our foundational strategies.

Gun Room 5s, Kathy Wardynski, Alexandra Holmstrom, Paul Rayment

Annual Copper Country Lean Conference

Problem Statement: Dining Services uses two storage rooms. Only one storage room, what used to the Gun Room, is now available. The storage rooms contain items that are used seasonally infrequently or are no longer used. Items are disorganized, overcrowded, and unlabeled, making it difficult to find items. This leads to waste in resources as items that cannot be found are reordered again. Time is wasted searching for stored items, leading to employee inefficiency. An employee safety hazard was created due to items stacked up.

Pavlis Honors College Pathways Kaizen, Briana Tucker

Annual Copper Country Lean Conference

Some students are not completing components and are missing opportunities due to communication gaps, flexibility of program (lack of deadlines), insufficient support for advising, and misconception regarding expectations (the Why).

Wadsworth Hall Big Freezer 5s, Megan Goke, Lori Hardyniec

Annual Copper Country Lean Conference

Project Goal: Evaluation the usage of the freezer space and identify waste. Reorganize the items within the freezer to make the flow work faster. By addressing these issues, it would lead to less confusion as to where items belong and less time wasted by having to ask questions.

Examining The Mediating Effect Of Job Crafting On The Relationship Between Managerial Coaching And Job Engagement In The Skilled Trades, Jennifer H. Duplessis

Human Resource Development Theses and Dissertations

Employee engagement continues to gain considerable attention owing to its positive correlation with numerous desired work-related outcomes (Saks, 2019; Shuck et al., 2017). Engagement in one’s job has become of particular interest in industry sectors experiencing shortages, such as the skilled trades (Bilginsoy, 2003). The skilled trades have reportedly been the most difficult segment of the employee market to staff globally year over year (Schwartz, 2015; Wright, 2013).

As organizations wish to improve engagement in one’s job, they have looked to developmental antecedents of engagement (Ellinger, Musgrove, & Ellinger, 2012). Managerial coaching has been supported as having a significant direct …

A Review Of The Historical Roots Of The Union Conference Organizational Structure In The Seventh-Day Adventist Church And Inter-Structural Accountability, Eric Louw

Andrews University Seminary Student Journal

Over the last few years, a debate regarding the inter-structural relationship of each level of the Seventh-day Adventist Church has grown to the point where it can be polarizing, regardless of which side of the debate one is on. This tension has likely come about, at least in part, as a response to the ongoing gender role debate, which has given rise to the emergence of an “us vs. them” mentality between those who agree and disagree with the decisions of the General Conference Sessions and its Executive Committee. This paper looks at some of the historical data related to …

Does Extrinsic Motivation Affect Creativity Within Diverse Teams?, Gitanjali K. Viswanathan

Honors Theses

This study analyzes the relationship between extrinsic motivation and creativity in teams. The moderation effect of functionality, openness to experience, agreeableness, conscientiousness, and diversity within a team is also considered. A survey was constructed and distributed to students within Sections 1 and 6 of the course Principles of Management at The University of Mississippi. Survey data were collected from 77 respondents and used for hierarchical regression and moderation analysis. The results of this study do not support extrinsic motivation as a significant predictor of creativity. Functionality, agreeableness, and conscientiousness each demonstrate a separate, significant interaction effect with extrinsic motivation. However, …

The Effect Of Faculty Leadership Style On The Results Of Student Evaluation Of Teachers, Sadeq Sohrabie

Theses & Dissertations

Higher education administrations use Student Evaluation of Teacher (SET) frequently as a performance metric for instructors and professors. Many decisions are being at least partially made based on SET results such as recruiting, retention, and promotion decisions. SET has been subject of many studies but just recently leadership style is being studied as a factor affecting SET. Research shows instructors’ transformational leadership in classrooms can lead to more effective and efficient classrooms, which in turn yields higher student satisfaction and academic gains. In this Study, the relationship between SET and transformational/transactional leadership style has been examined using structural equation modeling. …

The Relationship Between The Perceived Value Of Professional Development, Job Satisfaction, And Intent To Leave, Wendy Marie Wells

Dissertations

Organizations striving to remain competitive compete in the war for talent in order to recruit and retain employees. Studies assessing intent to leave and turnover suggest numerous strategies to mitigate the revolving door of employees quitting jobs (Allen, 2008; Allen, Bryant, & Vardaman 2010; Lee, Hom, Eberly, & Li, 2018). This study assesses the relationship between the perceived value of professional development, job satisfaction, and intent to leave. Results of the study reveal as one finds professional development, valuable job satisfaction increases. In assessing the relationship between professional development and intent to leave, the results of the study suggest that …

"It's Personal": A Case Study Analysis Of The Strategic Management Of Resources In A Historically Black University Athletic Department., Brigitte M. Burpo

Electronic Theses and Dissertations

This dissertation is a qualitative case study examination of the strategic management of critical resources in an HBCU athletic program. It begins with a historical overview of HBCUs and HBCU athletic departments focusing on the systemic and societal influences that contributed to the current state of HBCU athletic programs. This dissertation later discusses the influence of a lack of financial resources on HBCU athletic departments further depletes the ability to operate with a competitive advantage. Chapter One focuses on the historic background of HBCUs and their formation as well as the societal influences that depleted critical resources. Chapter Two covers …

The Passion Bug: How And When Do Leaders Inspire Work Passion?, Violet Ho, Marina N. Astakhova

Management Faculty Publications

Drawing from signaling theory, we propose a work passion transfer model where leaders' passion is transmitted to employees through the former's leadership style and is contingent on employees' perceived importance of performance to self-esteem (IPSE). Data from 201 supervisor–employee dyads from the health-care industry show that leaders' harmonious passion led to employees' harmonious passion through charismatic leadership, whereas contingent reward leadership accounted for the transfer of obsessive passion; IPSE did not play a moderating role for either form of passion. Results from a supplementary study further reveal that the link between leadership and employee passion operated through employees' perception of …

Middle Managers & Leadership Trainings For Effective Senior Leadership Positions In Public Organizations; Applications In Emergency Management, Norah Alshayhan, Juita-Elena Wie Yusuf

College of Business (Strome) Posters

Leaders and training are vital dimensions of organizational development and effectiveness. Availing leadership programs provide continuous learning to the leaders in public sector organizations. However, leaders in senior positions in the public sector organizations have faced struggles and obstacles that inhibit their capacity to drive organizational agenda. Therefore, understanding the relationship between the training programs and the performance of the leaders in the senior positions is vital. The study will discover the struggles and obstacles experienced by the public-service leader and the impact training middle managers the leadership skills. The study hopes to propose a training program for middle managers …

Enhancing Knowledge Worker Creativity In Bureaucratic Organizations: A Grounded Theory Study, Jaime Macias

Doctor of Education (Ed.D)

Through a grounded theory qualitative study consisting of interviews, observations, and document reviews, this study examined a mid-sized military organization to answer two questions: (1) How does the military organizational design (i.e., bureaucracy) influence the creative process? and (2) How do leaders amplify (mitigate) the positive (negative) effects of bureaucracy on the creative process? The data suggest that the perceived tension between organizational hierarchy and creativity is mitigated by the immediate supervisor’s behavior and ability to navigate the bureaucratic landscape. This study added to the existing body of research on creativity in the workplace in two ways. First, the researcher …

Effects Of Incentives On College Student's Performance, Julia E. Koller

Student Publications

Pay for performance embodies a theory that the more an employee is paid for their work, the more productive they will be. Using an online survey, this paper studies the effect of incentives on college students, specifically, if college students react differently to incentives than employees and to what degree college students can be motivated to increase their performance on assignments. Participants in the bonus contract were awarded one extra piece of candy for each correct answer. Those in the penalty contract are given the maximum ten pieces of candy before the quiz begins, and with every incorrect answer, one …

2020 Ijbe Front Matter

International Journal for Business Education

1. Editorial Board
2. Letter from International President
3. SIEC-ISBE International

When And How Frontline Service Employee Authenticity Influences Purchase Intentions, Lynn Matthews, Meike Eilert, Les Carlson, James W. Gentry

Department of Marketing: Faculty Publications

In this manuscript, we investigate the central role of perceived frontline service employee (FSE) authenticity and the process by which it impacts purchase intentions, taking into account the represented brand's authenticity. While brand authenticity has previously been shown to enhance consumer outcomes, we find that FSE authenticity is a separate significant predictor of purchase intentions. Further, we find that FSE authenticity enhances purchase intentions by increasing perceived trust and perceived quality. However, this finding only holds for brands that do not emphasize their authenticity, indicating that brand managers should differentially emphasize FSE authenticity based on their brand's positioning. Furthermore, we …

A New Generation Of Workers: Preparing For Generation Z In The Workplace, Kendra Harris

Senior Theses

A new generational wave has begun to enter the workforce. The oldest members of Generation Z, those approximately at the age of 25 and below, have recently begun their careers. In the past few years, some changes have been made to work environments, like constructing gyms and daycares at workplaces, expanding the options for work at home programs, and firms hosting social events to attract top, young talent. Some of these actions were to appease Generation Y (Millennials), but some, whether the intent was known or not, will be very pleasing and beneficial to Generation Z. However, Generation Y and …

Leadership In Virtual Organizations: Influence On Workplace Engagement, Thomas Kohntopp, Thomas Kohntopp, Jack Mccann

Walden Faculty and Staff Publications

This chapter will present the concept of a virtual organization and the role, responsibilities, and practices for leaders in these organizations. Corporations operate globally. Small- to medium-sized companies residing in a single country still rely on international suppliers and markets, among other things. As technology improves, develops, and advances, globalization will become more pronounced for all companies. Considering this technological trend, the virtual structure will likely become more prevalent. This chapter will also present models of leadership and how practical and effective they can be in a virtual platform. From a performance standpoint, employee engagement will be investigated, specifically considering …

Under Pressure: Decision Making In Aircraft Maintenance And The Role Of Gender, Stephanie Douglas Ph.D., Bettina M. Mrusek Ph.D.

National Training Aircraft Symposium (NTAS)

In aircraft maintenance, leaders are under near-constant pressure to maintain airworthiness. Every minute an aircraft cannot fly due to maintenance represents financial waste. Decisions are therefore made in a relatively quick fashion. A leader evaluates the situation, identifies a course of action and then communicates this message to a team of technicians. However, gender influences regarding leaders’ decisions can influence team members’ perceptions of those decisions.

The study will measure decision making methods of leaders in aircraft maintenance and the perceptions of the technicians. It informs how gender influences decision making from both the leader and follower perspective. The expected …

Outsourcing Aircraft Maintenance And Related Safety Implications, Rajee Olaganathan Ph.D., Mark Miller Ed.D., Bettina M. Mrusek Ph.D.

National Training Aircraft Symposium (NTAS)

The U.S aviation industry faced severe financial losses after the 9/11 incident. The financial loss that occurred between 2000 and 2009 in the U.S. alone was $54 billion dollars. One of the operational strategies adopted by air carriers to overcome this hurdle was to outsource aircraft maintenance. Initially, this was accomplished in both home and off-shore locations. Unionized labor relations in the US ultimately forced these organizations to outsource to non-unionized labor sources in foreign countries. However, due to the upsurge in accidents and incidents that resulting from maintenance failures, the concept of outsourcing maintenance became a subject of debate …

The Impact Of An International Aviation Leadership Development Program On Organizational Effectiveness, Stephanie Douglas Ph.D., Daisha M. Merritt Ph.D., Robin Roberts D.Mgt.

National Training Aircraft Symposium (NTAS)

Leadership development is critical for organizational progress. Leaders who are strong in operations and talent management maximization are a strength to organizational effectiveness (Andenoro et al., 2015). An organization's leadership performance can be a differentiator in competitive advantages for the firm and used to leverage employee productivity (Gentry et al., 2014; Kark, 2011, Van Velsor et al., 2010). There is an urge for more of an emphasis on developing systemic leadership, observing the importance of looking at not only development of the individual leader but also the collective leadership capacity among all employees to address the increasing complexities and needs …

Passion At Work: A Meta-Analysis Of Individual Work Outcomes, Jeffrey M. Pollack, Violet Ho, Ernest H. O'Boyle, Bradley L. Kirkman

Management Faculty Publications

Academic research on passion is much more complex than the extant literature or popular press portray. Although research on work-related passion has progressed rapidly over the last decade, much remains unknown. We are now just beginning to recognize the different theoretical underpinnings and empirical operationalizations that work passion research has adopted, and the confusion this has generated hampers our understanding of the construct and its relationship to workplace outcomes. Accordingly, we use a meta-analytic examination to study the work-related outcomes of three dominant literature streams of work passion: general passion, dualistic passion (i.e., harmonious passion and obsessive passion), and role-based …

Evaluation Of Unm's Parental Leave Policy, Julia Fulghum, Karlyn A. Edwards, Charlie Christian, Steven Verney, Lisa A. Marchiondo, Teagan Mullins

ADVANCE Reports

Experiences with UNM’s parental leave policy C215 have been evaluated using the ADVANCE 2018 Main Campus Faculty Climate Survey, a series of junior faculty interviews, and concerns brought to the ADVANCE leadership. Key findings are:

• Women and STEM faculty are more hesitant to use family-leave policies, and perceive greater disadvantage in using them than men and non-STEM faculty
• Sharing of information about, and implementation of, parental leave varies significantly between units
• The attitude of the department chair and senior faculty strongly influence the experience of faculty who use parental leave
• Appropriately implemented, the parental leave policy contributes to faculty recruitment …